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What is ClientSuccess?

ClientSuccess mindshare

As of January 2026, the mindshare of ClientSuccess in the Customer Success Management category stands at 3.1%, down from 6.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Customer Success Management Market Share Distribution
ProductMarket Share (%)
ClientSuccess3.1%
Gainsight27.7%
Freshworks Neo Platform17.8%
Other51.4%
Customer Success Management

ClientSuccess customers

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