I would say the pricing is quite fine, though there is room for improvement needed on the licensing cost. The setup cost and other aspects have been good, but the licensing cost could be enhanced in the future.
Senior Data Reporting Analyst at a educational organization with 1,001-5,000 employees
Real User
Top 5
Nov 7, 2025
The setup costs are minimal. Once purchased, I launched EC2 instances with VICIbox & VICIdial for AWS EC2 running within an hour, without needing additional hardware or complex configurations.
Deputy Technical Specialist at a media company with 10,001+ employees
Real User
Top 10
Oct 10, 2025
My experience with pricing, setup cost, and licensing for VICIbox & VICIdial for AWS EC2 is that it totally depends on the project requirements; while Azure may be good for specific needs, AWS could be suitable for others, emphasizing that both Azure and AWS have their strengths based on project management and budget.
Learn what your peers think about VICIbox & VICIdial for AWS EC2. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
VICIbox & VICIdial for AWS EC2 provides a comprehensive contact center management system optimized for cloud deployment, capable of handling complex communication needs with efficiency. This platform is designed to enhance call center operations by leveraging AWS EC2's powerful cloud computing features, offering robust performance and scalability tailored for large-scale use. It integrates seamlessly with diverse business workflows, delivering high reliability and flexibility. With...
I would say the pricing is quite fine, though there is room for improvement needed on the licensing cost. The setup cost and other aspects have been good, but the licensing cost could be enhanced in the future.
The setup costs are minimal. Once purchased, I launched EC2 instances with VICIbox & VICIdial for AWS EC2 running within an hour, without needing additional hardware or complex configurations.
My experience with pricing, setup cost, and licensing for VICIbox & VICIdial for AWS EC2 is that it totally depends on the project requirements; while Azure may be good for specific needs, AWS could be suitable for others, emphasizing that both Azure and AWS have their strengths based on project management and budget.