I find Kaseya VSA's pricing extraordinarily expensive, with very limiting contracts. They discuss being flexible once you're locked in, but I haven't found that true. It is one of the most expensive tools in my arsenal and our highest expense to any company.
Solutions Architect at a financial services firm with 5,001-10,000 employees
Real User
Top 5
May 24, 2024
We use annual licensing, but we also have a special agreement. We have a bunch of licenses that we can set up for a client for a month or two to let them take a look. We also get discounts for two and three-year commitments.
Kaseya VSA can be described as a fairly priced product. The product's end customer is the one who has to ensure paying for the agent. If a user has 50 network nodes in their environment, then there is no need for them to pay for 50 nodes, so the price is an area that is passed on to the customer.
Systems Engineer at a tech services company with 51-200 employees
Real User
Aug 7, 2023
Though I don't have complete visibility over the solution's pricing, the solution is not cheap, from what I remember. The solution is on the pricey end.
Technical Services Manager at a tech services company with 1-10 employees
Real User
Aug 1, 2023
The market's become more competitive. Kaseya's come down in pricing when I compare it to TeamViewer or other cheaper RMMs like LogMeIn. I don't know the pricing for N-able or ConnectWise Automate, but I think Kaseya's reasonable where it is at the moment. What you can charge customers these days for remote management and getting them managed is a balancing act. We still have a lot of ad-hoc clients. Kaseya's price point could come down some more to pick up more of TeamViewer's and LogMeIn's market.
Business Development Manager at Microgenesis Business Systems
Reseller
Jun 2, 2022
In the Philippines, licensing fees are paid on a yearly basis. I believe it is competitive, depending on the number of users purchased. It's scalable in terms of pricing. Fees are paid per license, per user, and per year. It is, in my opinion, competitive in the market. It is determined by the number of users and licenses needed. Depending on the license count of users, the price ranges from $10 to $80 USD.
Director Of IT / Purchasing Manager at Michigan Works! Macomb/St. Clair
Real User
May 22, 2022
We do a yearly license with them. The cost appears to be determined by the number of computers on which the endpoints are placed. We were looking at a price of $22.50 cents per user. That works out to $11,250 per year. It was cost-saving, with our NetOp and GFI. It actually resulted in a $2,300 cost savings.
IT Infrastructure/System Administrator at CNH Industrial Reman
Real User
May 19, 2022
We pay a monthly fee, but it's a three-year contract divided by 36. They don't offer a true SaaS plan where you can add licenses monthly as you go. The cost is $7 per person per month, and we are paying about $1,700 a month.
Automation Team Lead at a tech services company with 201-500 employees
MSP
Dec 9, 2021
With the on-prem, you buy the agent license. That's a one-time fee, and it varies depending on how many you have. You also pay annual maintenance on the number that you have. So, there are two fees involved: a one-time fee and a recurring fee. I don't know its price. I've priced out some other ones that were more expensive, but we may have been grandfathered in. Both companies that I was at were already users of the system, and we may have had different pricing.
Information Security Consultant - Security Operations Center (CISO) at USEZER
Real User
Top 20
Dec 4, 2021
It is not expensive. Anyone can afford it. Most of the time, we get a discount for licenses. We had about 5,000 agents, and we received a discount on the price. There is only the licensing cost. If you use the on-prem version, you also have the infrastructure cost.
System Administrator at a computer software company with 201-500 employees
Real User
Mar 25, 2021
It depends on what products you want. Kaseya loves packages, and if you are packaging, it is more affordable. If you're not packaging, it tends to be a little bit more expensive than others.
The dollar exchange rate in Brazil is very high, so the price should be better for our country. More generally, the pricing could be better in the different regions.
Kaseya VSA (Virtual System Administrator) is a cloud-based IT management software that provides a comprehensive set of IT management tools for small and mid-sized businesses, including remote monitoring and management, help desk ticketing, patch management, and automated IT processes.
VSA provides a centralized platform for IT administrators to manage and monitor multiple devices and endpoints, including desktops, laptops, servers, and mobile devices. The software offers real-time...
It's always expensive for the customer. However, I have no complaints about the price.
I find Kaseya VSA's pricing extraordinarily expensive, with very limiting contracts. They discuss being flexible once you're locked in, but I haven't found that true. It is one of the most expensive tools in my arsenal and our highest expense to any company.
We use annual licensing, but we also have a special agreement. We have a bunch of licenses that we can set up for a client for a month or two to let them take a look. We also get discounts for two and three-year commitments.
The solution's pricing is reasonable.
Kaseya VSA can be described as a fairly priced product. The product's end customer is the one who has to ensure paying for the agent. If a user has 50 network nodes in their environment, then there is no need for them to pay for 50 nodes, so the price is an area that is passed on to the customer.
I rate the pricing an eight out of ten on a scale where one is cheap and ten is expensive.
Though I don't have complete visibility over the solution's pricing, the solution is not cheap, from what I remember. The solution is on the pricey end.
The market's become more competitive. Kaseya's come down in pricing when I compare it to TeamViewer or other cheaper RMMs like LogMeIn. I don't know the pricing for N-able or ConnectWise Automate, but I think Kaseya's reasonable where it is at the moment. What you can charge customers these days for remote management and getting them managed is a balancing act. We still have a lot of ad-hoc clients. Kaseya's price point could come down some more to pick up more of TeamViewer's and LogMeIn's market.
Licensing costs are mid-range and I believe we get value for money.
The solution is robust and the price is good for the features that are provided. I rate the price of Kaseya VSA a four out of five.
I think VSA is like $4.00, but we got a deal on it, so it was under $2.00 per endpoint per month.
In the Philippines, licensing fees are paid on a yearly basis. I believe it is competitive, depending on the number of users purchased. It's scalable in terms of pricing. Fees are paid per license, per user, and per year. It is, in my opinion, competitive in the market. It is determined by the number of users and licenses needed. Depending on the license count of users, the price ranges from $10 to $80 USD.
Licensing is available on a yearly basis and is priced per node.
We do a yearly license with them. The cost appears to be determined by the number of computers on which the endpoints are placed. We were looking at a price of $22.50 cents per user. That works out to $11,250 per year. It was cost-saving, with our NetOp and GFI. It actually resulted in a $2,300 cost savings.
We pay a monthly fee, but it's a three-year contract divided by 36. They don't offer a true SaaS plan where you can add licenses monthly as you go. The cost is $7 per person per month, and we are paying about $1,700 a month.
I can't speak to pricing. I was not involved at the decision-making level.
With the on-prem, you buy the agent license. That's a one-time fee, and it varies depending on how many you have. You also pay annual maintenance on the number that you have. So, there are two fees involved: a one-time fee and a recurring fee. I don't know its price. I've priced out some other ones that were more expensive, but we may have been grandfathered in. Both companies that I was at were already users of the system, and we may have had different pricing.
It is not expensive. Anyone can afford it. Most of the time, we get a discount for licenses. We had about 5,000 agents, and we received a discount on the price. There is only the licensing cost. If you use the on-prem version, you also have the infrastructure cost.
It depends on what products you want. Kaseya loves packages, and if you are packaging, it is more affordable. If you're not packaging, it tends to be a little bit more expensive than others.
The dollar exchange rate in Brazil is very high, so the price should be better for our country. More generally, the pricing could be better in the different regions.
I think it costs more than ManageEngine.
The pricing is quite good and we are satisfied with it. It compares favorably to products like NinjaRMM and SolarWinds.