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2019-03-29T04:44:00Z

What advice do you have for others considering Jira?


If you were talking to someone whose organization is considering Jira, what would you say?

How would you rate it and why? Any other tips or advice?

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7171 Answers

author avatar
Top 20Real User

We are just customers and end-users. I'd rate the solution at a nine out of ten. There's always room for improvement, however, it's a very good solution. I would recommend the solution to others.

2022-01-04T21:13:00Z
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Top 20Real User

Jira offers Agile project methodology management and can be used for defect tracking and bug tracking. I would strongly recommend any organization wanting to use Jira, to work with the Jira team to understand what each product offers and how suitable it is for their organization. The Jira team could be consulted to understand the project, your department's requirements, and provide a proper way of managing the tool and advising what are the kind of roles you'll need. I would rate it an eight out of ten.

2021-12-29T21:09:00Z
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Real User

I would rate this solution 9 out of 10. The only thing that I'd like to advise is to just monitor the market and keep an eye on comparison between the Jira and ClickUp.

2021-12-27T19:28:29Z
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Real User

When we cut over to Agile, it was a huge task to get everybody on the same page in terms of the setup and rollout. When we looked at each other's desktops, it looked so different, and our central team did a lot of effort in making it all look the same. I saw the full central team being pulled forward to resolve these inconsistencies. It is so open that it allows inconsistency. So, you need to have a very strong and resourced team for the initial setup, implementation, and training. Otherwise, it can just fail. It could be a good thing that it is open, and everybody can have their own Jira, but finally, when the organization wants some statistics on what's happening at the enterprise level, you will not get any data. So, my suggestion to anyone cutting over to Jira is to have a very strong and resourced team centrally. You should roll out, learn, and come back to it. You should repeat this process and keep on learning and coming back. It has to be a very strong cycle. I would rate it an eight out of 10.

2021-12-03T18:11:15Z
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Top 5LeaderboardReal User

I rate this solution an eight out of ten. I think it's much better than other competitors' products.

2021-11-19T17:41:00Z
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Top 20Real User

I would tell potential users that they should all get it. On a scale from one to ten, I would give Jira an eight.

2021-10-20T17:44:25Z
author avatar
Real User

We are a customer and an end-user. We use Jira for internal projects. I'm a Java architect. I'd rate the solution at a ten out of ten. I'm very satisfied with its capabilities.

2021-10-08T19:35:29Z
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Top 5MSP

I have found the cloud deployment better than the on-premise. However, for those wanting to implement this solution, I would advise them to compare the pros and cons of each before making their selection. I rate Jira a ten out of ten.

2021-10-06T11:20:35Z
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Top 5Real User

It is easy to use and easy to onboard. It has got a good foundation of offerings for the business requirements if you're working on an agile project or user stories. I would rate Jira a seven out of 10.

2021-10-05T18:30:24Z
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Top 20Real User

The product is very useful. As a program manager, I recommend it wholeheartedly. The cloud version is easy to set up, and there's no maintenance required. I haven't incurred any issues with performance or updates being applied incorrectly or any bugs. I rate the solution nine out of 10.

2021-09-09T16:16:12Z
author avatar
Real User

I don't know what to compare it to. It is not an A product, but it's a strong piece. I would rate Jira an eight out of ten.

2021-09-06T16:19:30Z
author avatar
Top 20Real User

It has a lot going on. They own Bamboo, but right now, we're using Jenkins. I have used Azure DevOps at another company. I would advise going for Azure DevOps because it has everything. You've got your DevOps, and you have your Repos. Everything is integrated. I would rate Jira a six out of 10.

2021-08-24T17:07:03Z
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Top 5Real User

I would advise those wanting to implement this solution to contact an expert. This solution is a top-of-the-line CRM, I have used the others solutions, and it has the most flexibility and the best visibility. I rate Jira a nine out of ten.

2021-08-23T18:48:27Z
author avatar
Real User

I'm a customer and an end-user. I would rate the solution at an eight out of ten. For the most part, we have been satisfied with its capabilities. I would recommend the solution, however, I would warn that likely a company will also need to add many plugins in order to get the solution to do what they need it to.

2021-07-30T11:59:32Z
author avatar
Consultant

I'm not sure which version of the solution we're using currently. I'm a customer and an end-user. I'd advise users considering the solution to make sure that they have a little time to review it and understand the tool and make sure they actually find that it is a good solution to meet their needs and that it's what they're looking for. From Agile delivery teams that are here to deliver their MVPs and stuff like that, I think it's great to keep track of all their backlogs and stuff like that. It is also great for someone from a use case perspective as they break it down well. I'd rate the solution at an eight out of ten. Of course, I'm still learning it. That said, it's great for keeping track of all the items and the stuff that needs to be done and for the use cases that have been closed, to make sure that we get the proper sign-off and understand the line of business.

2021-07-23T15:10:50Z
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Top 5Real User

I would rate Jira a five out of ten.

2021-07-23T06:31:26Z
author avatar
Real User

I would rate Jira at eight on a scale from one to ten.

2021-07-16T13:21:56Z
author avatar
Real User

We are just customers and end-users. As we are using the cloud version of the solution, we are always on the most up-to-date version. For simple project management, Jira is too much. If you want to manage a project precisely, however, then I can recommend Jira. It's not only a software-specific version. There are different versions of Jira so that you can apply it to different areas - not just software. That is one good aspect. I'd say that it is very polished, and has a very well-defined approach to project management. I'd rate the solution at a nine out of ten. We've mostly been happy with how it's worked for us.

2021-07-01T07:15:22Z
author avatar
Real User

I would recommend this solution. I would rate Jira an eight out of 10. It is definitely not perfect, but it is almost perfect.

2021-06-25T17:01:06Z
author avatar
Top 5LeaderboardReal User

Our team does not use the solution exclusively. There are multiple ones which do, although I cannot state how many teams are doing so. I do know that the entire section of our agency is doing so and this accounts for a lot of people, well over a hundred. The solution is pretty good and is geared towards those with multiple teams who are using it for the same purposes as us. We use it for providing daily and scrub updates, for which it is really good, as it allows one to track every entry and see when it's entered, timestamp and all. So, if a person has a lot of mission-critical or time-sensitive activities, JIRA is pretty good for tracking and helping to keep everything organized. While I am still biased towards services at the moment, I rate Jira as an eight out of ten, at it is really good and very functional.

2021-06-23T17:00:42Z
author avatar
Top 5LeaderboardReal User

I rate this solution an eight out of 10.

2021-06-07T09:38:13Z
author avatar
Top 5LeaderboardReal User

I would definitely recommend this product because it's scalable and easy to use. They provide best practice articles and quick start tutorials which are very helpful. If a new user has all the documentation, they can go from zero to hero very quickly. I rate this solution a 10 out of 10.

2021-06-03T17:06:59Z
author avatar
Real User

Overall, this is a very good product and I think that it is the best project management tool. It is used company-wide and I recommend it. I would rate this solution a nine out of ten.

2021-05-18T12:12:49Z
author avatar
Top 5LeaderboardReal User

This is definitely a tool that I would recommend to people, depending on their needs. In summary, it is a good product and the only room for improvement that I can see is that it needs better integration. I would rate this solution an eight out of ten.

2021-05-17T14:22:45Z
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Top 5LeaderboardReal User

I would 100% recommend this solution to others. We plan to keep using it. I would rate Jira a nine out of ten.

2021-04-26T17:23:02Z
author avatar
Real User

I'm just a customer and an end-user. I don't have a business relationship with Jira. It's my understanding that we are using the latest version of the solution, however, I am not 100% positive that is the case. I don't know the version number off-hand. I am also not sure which deployment model we are using and if it is deployed on cloud or on-premises. I'd recommend the solution to other organizations. I would rate the solution at an eight out of ten overall.

2021-04-08T04:02:34Z
author avatar
Top 5LeaderboardReal User

I would advise others wanting to purchase the solution that they can improve their business UX. This solution has been established in the market and is commonly used in many project management sectors because it can be easily used once you have experience. If you are new to this solution it could be confusing to some people because there is not a proper project flow. For example, Once you create a ticket or any task, you are not able to see what you just created in the notification area. Currently, you receive a pop-up and it will go off after some time, if you do not click the pop-up when it comes up you will have to refresh, go back to the project, and then find out the task from there. This could be simplified in the future. They provide a product that is very good but in terms of a presentation, they have room to improve. I rate Jira a nine out of ten.

2021-04-03T15:35:27Z
author avatar
Real User

The most important thing is to precisely decide your flows and different stages and cycles. If all these are very clear, you won't have a problem setting up Jira. I would rate Jira a nine out of ten.

2021-03-31T17:14:41Z
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Top 20Real User

We are a customer and end-user of the product. I would highly recommend not using this product if your focus is software development. Organizations should seriously consider alternatives such as Azure DevOps or TFS, which are more focused on modern interfaces and more accurately modeled to modern workflows. I'd rate the solution at about a three out of ten. It doesn't really offer a whole lot that's actually usable from a software development context beyond extremely simple and free alternatives.

2021-03-05T20:17:40Z
author avatar
Top 20Real User

We are just a JIRA customer and an end-user. We are using the latest version of the solution. I'm not exactly sure of the version number. We do not plan to switch to another solution. We're quite happy with this product overall. I would rate the solution at an eight out of ten.

2021-02-19T16:52:58Z
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Top 5Real User

It is a well-crafted product. I don't have any concerns. I would rate Jira an eight out of ten.

2021-02-19T14:27:15Z
author avatar
Top 5LeaderboardReal User

On a scale of one to ten, I would give Jira a seven. To be a ten, there should be more options where you just click and drag. That would be nice. It's hard to copy and paste requirements. You lose your formatting and everything. So just simple navigation stuff should be improved.

2021-02-02T06:09:00Z
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Top 5Real User

I would rate this solution an eight out of 10.

2021-01-27T10:36:48Z
author avatar
Top 20Real User

I think the technical support and the customization of the line of business are the most important points for me as a BA. I don't think the license for a business is low. We think - so far so good. On a scale of one to ten, I would give Jira an eight out of 10. Nothing is perfect.

2021-01-13T17:42:00Z
author avatar
Top 20Real User

I would definitely recommend Jira for project management and similar uses, as well as other products from Atlassian like Bamboo. Jira isn't what you would call a "coded solution" for scrum or anything like that, but it's able to do a lot of different things for people who are looking for that kind of thing. If you are looking for a custom-made solution specifically for agile or scrum, then you can go try other products like Valley or others. But if you want a good general-purpose project management system with solid integration solutions like Bamboo, then I think Jira is the product for you. I would rate Jira an eight out of ten.

2021-01-11T17:00:34Z
author avatar
Top 5LeaderboardReal User

I would recommend this product to others. I rate Jire a nine out of ten.

2021-01-05T15:17:32Z
author avatar
Top 20Real User

We're just customers and end-users. We don't have a specific business relationship with Jira. I'm not sure of which version of the solution we're using currently. It's my understanding that it is the latest version. I'm not sure if we are using the cloud or the on-premises deployment version. Currently, I'm more focused on the Micro Focus product as opposed to Jira. That's more where my expertise is at the moment. That said, it's pretty easy to use and I would recommend Jira to other organizations for that reason. Overall, I would rate it at a seven out of ten.

2020-12-30T19:52:00Z
author avatar
Top 5LeaderboardReal User

Depending on the use cases, I would either recommend Jira or not. I would rate this solution a six out of ten.

2020-12-30T14:58:03Z
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Top 20Real User

To a certain extent, maybe 70% to 80%, Jira will meet your project development budget. It has integrations with other platforms, so if you want to put it in your DevOps continuous integration flow, it can be done. If you're engaging in software development, there should be a single repository where you store everything. Then you can start managing it with Jira based on the business requirements and the user stories. On a scale from one to ten, I would give Jira a seven.

2020-12-28T17:49:11Z
author avatar
Top 20Real User

I use the current version of the solution. Right now, I'm on the free version. I'm just trying it out right now, to see if I like it. I would recommend the solution to other organizations. Overall, I would rate it at a seven out of ten.

2020-12-27T09:12:00Z
author avatar
Top 20Real User

We're just a customer. We don't have a business relationship with Jira. I'm not sure of which version of the solution we are using. I'd recommend others go ahead and try the trial version of the product. If, after that, it seems to fit your needs, a company should go ahead and implement it fully. Overall, I would rate the solution nine out of ten.

2020-12-14T09:13:55Z
author avatar
Top 20Real User

I would recommend this solution. We are interested in migrating to Jira and using it as our internal tool for agile projects and for controlling the IT software development cycle for projects like consulting or API. It will be more used for agile projects. It is a good tool. We also have the latest version of Microsoft Teams, but it is limited. It is better to use Jira. I would rate Jira a nine out of ten.

2020-12-13T06:21:38Z
author avatar
Top 10MSP

It is essential to track efforts right from the beginning of the project i.e the from the day of planning and incubation to delivery and deployment.

2020-12-11T22:09:40Z
author avatar
Top 20Real User

It is an excellent tool to summarize and get our stacks of data into a platform for operational overview and interface tracking. It is very useful for us. I would rate JIRA a nine out of ten. Not a ten because of the GUI pie chart. The beauty of the dashboard is not perfect, so I subtracted some points.

2020-11-30T13:05:00Z
author avatar
Top 5Real User

We're just a customer. We don't have a business relationship with Jira. We're using the latest version minus one, due to the fact that it was installed year. That upgrade was last year and it is my understanding that there is another version coming up. I'd recommend this solution to other companies. The product is very scalable and it's very flexible to match any organization, however, the trick to using Jira effectively is that there should be a business process documented in place before using it straight. The mistake that many people do is they consider the tool as the base and they configure their processes according to this. If they work the other way around and have a great process between all cycles, and then implement that process on Jira, it's very beneficial. Overall, I would rate the solution eight out of ten.

2020-11-25T14:40:27Z
author avatar
Top 5Real User

Have a training session before you begin using it. That tool is good for teamwork, but it doesn't replace a face-to-face discussion. Among yourselves and your teams, establish some conventions as to how you will describe your tasks — what criteria will be acceptable? Include a section for requirements, have a section dedicated to discovering your setup because the tool has its limits. It helps you organize your work, but it doesn't replace the self-discipline of the developers to stick to some team conventions — that's also really helpful to get the full benefits of that tool. One of the main advantages is that everything becomes visible when you use this tool. When your work is done in full daylight, it's difficult at the beginning because you feel like everybody's looking at what you do — it's all visible. They can access the information through JIRA, but at the same time, you're not going to get stuck too long in your corner. The drawback is that you feel more like you are being spied on. It feels like you're working in an aquarium. Everything you do is visible. But at the same time, you're not going to get stuck on your own. Without this tool, it's easy to get stuck on your own. There's room for improvement. Sometimes the window is too crowded and the integration capabilities need to be improved. Overall, on a scale from one to ten, I would give Jira a rating of eight.

2020-11-12T08:30:51Z
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Top 10Real User

While I'm new to the company, it's my understanding that it is a partner of Atlassian. We use the latest version of the solution, as we use the cloud, which updates automatically. Our company has both Azure DevOps and Jira. I use Jira, and Azure DevOps is used for other purposes. Most projects, all projects that are using Azure DevOps are legacy projects. The new projects and new solutions are using Jira. On a scale from one to ten, I'd rate Jira at a ten. It's a very good product. Both tools, Azure DevOps and Jira are at the same level. In terms of preference, I typically choose Azure DevOps for familiarity but not for features. For features, both are the same. For example, Jira has amazing features that Azure DevOps doesn't have, and also Azure DevOps has the flexibility that I like very much. Both tools have different interesting aspects. However, if Atlassian would implement traceability, I would prefer to use Atlassian. For me, it's more complete and allows for smaller teams than Azure DevOps.

2020-11-08T06:36:21Z
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Top 20Real User

I would highly recommend Jira to other interested companies. On a scale from one to ten, I would give Jira a rating of eight.

2020-11-05T18:00:16Z
author avatar
Top 20Real User

I would guess we are using the latest version of the solution as we're using the cloud solution. I'm guessing that it's continuously updated automatically. I'd advise others to consider the solution. However, It depends on what they're trying to achieve. There are a lot of easier project management tools like Monday.com, for instance. It's a lot easier to get up and running. If your vision is to become a larger software development company, monday.com might be something that is usable for project managers. However, it wouldn't be a good tool, at least how I've seen it, to connect everything together as we're able to do in the JIRA cloud with all the connecting apps. I would guess we would be able to integrate Monday to JIRA or something like that. It's really easy to get JIRA connected to Confluence and Bitbucket and to have the service desk as well. That way, everything is in one place. Again, it depends, on based on where you're heading. If the company is looking for easy project management, there's a lot of tools that would be just as good as the JIRA. If you're looking to distributing the teams and connecting a whole ecosystem, then definitely JIRA is a good pick. I'd rate the solution seven out of ten.

2020-11-02T18:34:52Z
author avatar
Top 20Real User

I would recommend this solution to others who are interested in using Jira because you can do a lot with it. However, I think that as you start working, you should start small. Work with it and try to configure things that you really need. Involve the whole team in what you are going to use and how you're going to use it. I would rate Jira an eight out of ten.

2020-10-29T18:55:29Z
author avatar
Top 20Consultant

We're just a customer. I'd advise, for those users who don't need an enterprise-level environment, that they go for a cloud deployment. For others, they don't really have a choice. They will have to follow up with enterprise security and other protocols. There are not that many options, I would say. I have learned that Jira, starting in 2024, will not be available as a server installation anymore. Soon there won't be any options at all. It will be the cloud or nothing. Overall, I'd rate the solution ten out of ten. It's a very good product. For small teams, the cloud works well. You can do basically whatever you want there, so it's fine. It's also not cost intensive if you're talking about using it for small teams.

2020-10-26T12:35:59Z
author avatar
Top 20Real User

We're just customers. My company doesn't have a professional relationship with Jira. I'm not sure which version of the solution we're using. I'm not sure of the last time we updated the solution. I've only been at the company for six months. I'd advise other companies to dedicate two full-time people to learn the solution and train other team members. It's a big learning curve for users. It takes time to get into it. Having dedicated trainers would help onboard people. Overall, I'd rate the solution seven out of ten. If it was more intuitive, and there was less of a learning curve for new users, I'd rate it much higher.

2020-09-17T08:05:55Z
author avatar
Top 20Real User

I prefer some different practices, like story mapping and inbox mapping or strategy planning. The story mapping is included in all Jira installation. It would be good to see some features for strategy and portfolio handling planning in Jira. I have used Aha! and this tool has a very good framework with a good toolset. The toolset for strategy planning, toolset for portfolio handling, toolset for product handling, and toolset for daily work handling is very good. I think the Aha! team did very good work. I know that this company is an American company and is a competitor for Jira and for some other tools. Unfortunately, I never heard about this tool before and don't know any other company using this tool, but the tool is very impressive. There are a lot of good features. It would be good to see something like that in Jira. I would rate Jira a seven out of ten. I would give it a higher number if the features that I mentioned for the strategy planning would be included in the framework.

2020-07-19T08:15:00Z
author avatar
Top 20Real User

Jira as it is, is a very nice tool. For capacity planning and resourcing, I think it is not built for this and we are trying to make use of it in that area. I would rate Jira a seven out of ten.

2020-07-19T08:15:00Z
author avatar
Top 20Real User

My advice for anybody who is considering this solution is to ensure that it meets your requirements. For example, we have been trying to use it for help desk management, but have found that is not well suited for this task. I would rate this solution an eight out of ten.

2020-07-16T06:21:09Z
author avatar
Top 5Consultant

We are using the latest version of the solution. It's a great piece of software. If you really want to do agile software project management Jira is definitely should be a top choice for you. I'd rate the solution eight out of ten.

2020-07-15T07:11:39Z
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Top 20Real User

This product has steadily improved since the time I started working with it. I would rate this solution an eight out of ten.

2020-07-13T06:55:56Z
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Top 20Real User

It's difficult for me to tell you everything that Jira has to offer when I am still learning. I am trying to educate myself to have a better understanding. I want to learn more. I would rate this solution an eight out of ten.

2020-07-13T06:55:39Z
author avatar
Top 20Consultant

My advice to anyone thinking about Jira is that it would be wise to at least find out the most crucial functions that you need in the product, what features are most important, determine how the project will use Jira, and the most important thing is to have some kind of user training plan because the tool is so complex and flexible that you can use it in many, many different ways. On a scale of one to ten, I would give Jira a nine. I would give it a nine because of course it needs some improvements. For example, the usability and its speed.

2020-07-13T06:55:00Z
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Top 20Real User

Jira is an amazing tool, but to get the process streamlined is a challenge. So don't start from Jira. Start with your process first. Agree on the workflow, identify all the stakeholders, and then from there you can go ahead with Jira and implement anything. On a scale of one to ten, I give Jira a 10. Everything already provided is perfect. We are using Jira perfectly for one year now and it's absolutely great.

2020-07-13T06:55:00Z
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Top 20Real User

I would recommend JIRA to somebody considering it. I love working with it. I would rate it a seven out of ten. In the next release, they should make the process easier to be customized.

2020-07-13T06:55:00Z
author avatar
Top 20Real User

My advice for anybody who is implementing Jira is that it easy to use but you want to understand what your requirements are. You want to know what you want to use it for, and what you want to achieve by using it. With Jira, you get what you input, in terms of your data. For me, I get what I need out of it. I would rate this solution a ten out of ten.

2020-07-08T09:01:01Z
author avatar
Top 20Consultant

We're just customers. We don't have any type of professional relationship with Jira. We aren't integrators or resellers. I'd rate the solution seven out of ten. I'd rate it higher, however, if the solution wasn't quite so dense and complex. It would be helpful if there were training modules to help teams and users better utilize the full solution. As of right now, we've never really mastered the solution to its full capacity. I'm sure the solution has much more to offer, however, we have only really dug into some basic features. Our organization doesn't really emphasize the usage of the system. I'd recommend those considering using the solution to really get some training before they begin and to maybe try doing some pilot projects to test its capabilities. Jira, as is my understanding, does offer a free trial, and new users would benefit from taking advantage of that.

2020-07-08T09:00:58Z
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Top 20Real User

We're an Atlassian partner. I'm actually using various versions of the solution. I stick with versions seven and eight, mostly. I'd rate the solution seven out of ten.

2020-07-05T09:37:56Z
author avatar
Top 20Real User

My advice for anybody who is implementing Jira is to install the plugin from Micro Focus because it is a better way to manage the interrelationship between these two tools. Overall, my experience with Jira is pretty good. I would rate this solution a nine out of ten.

2020-06-21T08:08:09Z
author avatar
Top 20Real User

I'd advise other companies to go for it and try using it. Jira is one of the biggest players in the market. It's a scalable solution and very user-friendly. The onboarding is quite simple. I have never been trained and I've been using it for the four past years. Whenever there is a new release on Jira, we get a guide, which is helpful, and instructions as we use the latest version that comes in the form of pop-ups on your screen. If you want, you can just disregard it, but once you discover them, you can just hover over with your mouse and you can see the new features. If an organization is looking for something that will be easy for its workforce to adapt to, Jira would be a smart choice. With the communication and the bridges that we've established with other tools, it's helping other teams get the information they need without having to get the Jira license or get them to go onto Jira. They just need to find their tool and they get the update from Jira in real-time.

2020-06-21T08:08:09Z
author avatar
Top 20Consultant

I would rate it a five out of ten because it gets the job done.

2020-06-14T08:03:00Z
author avatar
Real User

JIRA, its add-ons, and the Atlassian product world are already very powerful and it is difficult to name significant blank spaces. This is a very powerful solution. Get some advice and training to make the most out of it. You may miss out on some of the capabilities if you don't.

2019-09-11T14:01:00Z
author avatar
Real User

My advice for anyone who is implementing this solution is to ensure that your in-house processes are clear. Things have to be clear, as much as flexible, because if it is not correctly configured then it could just be a mess. So, you have to be very clear on what your processes are in-house, and then based on that you can translate them into Jira. Knowing in advance what kind of information you're looking for from Jira will help you in being able to set it up correctly. I would rate this solution an eight out of ten.

2019-05-09T13:13:00Z
author avatar
Real User

It is an excellent tool for project management.

2019-04-22T09:26:00Z
author avatar
Real User

This software is ideal for tracking problems, managing, planning and carrying out real-time monitoring of the tasks or projects you want to develop in a much simpler way and in the shortest possible time. So I think that if you are looking for a solution that is based on more than the management, this is the indicated choice.

2019-03-29T04:44:00Z
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