2020-03-30T07:58:00Z
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
  • 0
  • 1

What advice do you have for others considering GoToMeeting?

If you were talking to someone whose organization is considering GoToMeeting, what would you say?

How would you rate it and why? Any other tips or advice?

17
PeerSpot user
17 Answers
LY
Operation Manager at a energy/utilities company with 10,001+ employees
Real User
Top 20
2022-10-05T20:42:13Z
Oct 5, 2022

We tend to use the solution for smaller connections, although there may be many people on each side. We haven't tried to use it when a large number of people have tried to connect at once. That said, I understand that it is quite scalable. I'd likely recommend Microsoft Teams to people, although it's my understanding that it is a bit expensive. I'd rate this solution seven out of ten.

Search for a product comparison
Steve Abshire - PeerSpot reviewer
Information Systems Specialist III at a university with 10,001+ employees
Real User
Top 20
2022-08-23T01:17:51Z
Aug 23, 2022

I rate GoToMeeting nine out of 10. My advice to future GoToMeeting users is to spend time on training. We held an instructor class in which admin staff would act as presenters. What helped us was to make the devices for each presenter, so all you had to do is scroll to that meeting and select it, and you're off and running. Training non-technical staff should be the priority. Having a dedicated person to keep the system up and running would be number two.

MR
Strategic Sourcing Director at a tech services company with 5,001-10,000 employees
Real User
Top 20
2022-04-25T09:35:34Z
Apr 25, 2022

We are just a customer and an end-user. We don't have any business relationship with the company. I'd rate the product nine out of ten.

KB
Team Leader Presales at a comms service provider with 51-200 employees
Real User
Top 5Leaderboard
2022-01-18T11:51:02Z
Jan 18, 2022

We're always on the latest version of the solution right now. I can't speak to the exact version number. I'd advise potential new users to try it and see if the features that are supported by GoToMeeting are enough for them. They may expect some features which are not available in GoToMeeting. However, those features may be available in Cisco WebEx, for example, or some other solution. I'd rate the solution at an eight out of ten. I'd recommend the solution to others.

SR
Lead Analyst at a tech services company with 1-10 employees
Real User
Top 20
2021-12-02T15:28:43Z
Dec 2, 2021

We were customers and end-users. We did not have a professional relationship with GoToMeeting. It's a very tough space now. Microsoft has its own tool now (Microsoft Teams) and most organizations are on Office 365 so they are getting Teams by default. I'd rate the solution at an eight out of ten.

Jacky Hood - PeerSpot reviewer
CEO at FieldDay Solutions, Inc.
Real User
2020-07-16T06:21:08Z
Jul 16, 2020

I use the solution every day, two or three times a day. We also use GoToWebinar as well, which is their webinar product. GTM has two versions available. One is called New GoToMeeting, and one is called Classic. I prefer Classic. When I'm doing PowerPoint and Google Docs, and when we're using faces and cameras, the new version looks a lot like Zoom. The others are where it's just a bunch of faces or people on their cameras. As an aside, when I use the new version, I have to use Windows 10. That's because my Windows 10 machine has a camera, and my Windows 7 machine does not have a camera. So that's a big distinction between the two versions for me. I'd advise new users that they need to figure out what it is that they're going to do with it. If they're looking for just talking heads and cameras, then they should use the new version. If they're doing more sharing of documents then they should use the Classic version. I'd rate the solution nine out of ten.

Find out what your peers are saying about LogMeIn, Microsoft, TeamViewer and others in Virtual Meetings. Updated: November 2022.
653,584 professionals have used our research since 2012.
Jnanakumari Sadasivam - PeerSpot reviewer
IT Executive at Ls Advisors
Real User
2020-05-28T06:26:00Z
May 28, 2020

I would rate it a nine out of ten. I would like for them to incorporate a whiteboard feature. With Teams, while doing a presentation, and while discussing with clients, sometimes we do use that option. And on Teams I can see that this feature is there.

Paul Singh - PeerSpot reviewer
Manager ICT at a local government with 501-1,000 employees
Real User
2020-05-27T16:23:00Z
May 27, 2020

GoToMeeting does simple video conferencing and has meetings set in two or three conferencing groups. Those types of meetings go perfectly fine. But if somebody is planning to intensively use it daily and their user requirement is a lot more than what I've experienced, I would suggest do a trial for a month or so and make the most out of it in order to see what the traffic is like and how it behaves in the network. Check to see if you have any issues in the chat. I think it all depends on how stable your link is and how you traffic-shape your policies in your Firewall. I think that it also plays a major role in how other application works. I would rate GoToMeeting a seven out of ten. Not a ten because there is always room for improvement. In the next release, I would like for it to incorporate file transfers more efficiently from one computer to another when we covert things and send them out. I'm not sure if it's capable of that. I would like it to be able to do screen recording. You can do a voice recording of the presentation but not sure if could do a screen recording. It would be helpful during or when conducting a training.

GJ
Director - Global Delivery at a tech services company with 201-500 employees
Real User
2020-05-18T07:50:10Z
May 18, 2020

In summary, I find that GoToMeeting is a good product. I would rate this solution an eight out of ten.

RA
General Manager at a comms service provider with 51-200 employees
Real User
2020-04-30T10:58:55Z
Apr 30, 2020

In general, I find GoToMeeting very simple and easy to use. If somebody is not satisfied with Zoom or Webex then I would recommend that they try this product. It is a good alternative. I would rate this solution a nine out of ten.

GG
Senior Program Manager at a consultancy with 1-10 employees
Real User
Top 20
2020-04-23T10:13:41Z
Apr 23, 2020

GoToMeeting is a nice program and they have a lot of features. I would rate this solution a seven out of ten.

EddyRosolen - PeerSpot reviewer
Network Manager at a tech services company with 51-200 employees
Real User
2020-04-23T10:13:00Z
Apr 23, 2020

I would rate it an eight out of ten. To make it a ten it should be able to have more participants. The advice I would give to someone considering this solution is to be sure that you have good network quality.

AbdAllah Marrouche - PeerSpot reviewer
IT Manager at Capital Guidance
Real User
2020-04-16T08:44:42Z
Apr 16, 2020

Overall, this solution is very good. Only the management and pricing are in need of improvement. I would rate this solution a nine out of ten.

NB
Manager Service Delivery at a tech company
Real User
2020-04-06T08:22:00Z
Apr 6, 2020

GoToMeeting is very handy. It's good software. I would definitely recommend it. I would rate GoToMeeting an eight out of ten. Not a ten because there are still some features it should still have.

Bruno Schiavetti - PeerSpot reviewer
Technical Director at Phase Pacific
Real User
2020-04-06T08:22:00Z
Apr 6, 2020

I'd recommend it. I have no issues with the performance and no issues with the way it works. It is a better option from a security perspective with what's going on with Zoom. I would definitely recommend it. I would rate it an eight out of ten. There's always room for improvement.

Girish Hanuman - PeerSpot reviewer
Member Data Security Council of India at Sysnet Global Technologies
Real User
2020-04-05T09:13:00Z
Apr 5, 2020

I would rate it a seven out of ten. I would recommend Zoom over GoToMeeting.

JA
Owner at UNIWAN.BE SPRL
Real User
2020-03-30T07:58:00Z
Mar 30, 2020

My advice to someone implementing this solution is to have a good camera and microphone. I would recommend Zoom as opposed to GoToMeeting. Zoom has a new feature that offers the ability to change the background. You can hide what's behind your chair. It's useful to have the ability to change the background of your video. Zoom has the ability to change your background to whatever you want, even the view, and in GoToMeeting, you don't have that option at all. It seems trivial but during meetings, some of my technicians don't want to turn on the camera because they don't want what's behind them to show. I would rate GoToMeeting an eight out of ten.

Related Questions
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
Jul 16, 2020
Hi, We all know it's really hard to get good pricing and cost information. Please share what you can so you can help your peers.
2 out of 3 answers
AbdAllah Marrouche - PeerSpot reviewer
IT Manager at Capital Guidance
Apr 16, 2020
I purchased ten licenses for GoToMeeting. It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better.
GJ
Director - Global Delivery at a tech services company with 201-500 employees
May 18, 2020
GoToMeeting is a little bit expensive compared to other products.
Julia Frohwein - PeerSpot reviewer
Senior Director of Delivery at PeerSpot (formerly IT Central Station)
Oct 5, 2022
Hi, We all know it's really hard to get good pricing and cost information. Please share what you can so you can help your peers.
2 out of 7 answers
AbdAllah Marrouche - PeerSpot reviewer
IT Manager at Capital Guidance
Apr 16, 2020
I purchased ten licenses for GoToMeeting. It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better.
GJ
Director - Global Delivery at a tech services company with 201-500 employees
May 18, 2020
GoToMeeting is a little bit expensive compared to other products.
Related Solutions
Download Free Report
Download our free Virtual Meetings Report and find out what your peers are saying about LogMeIn, Microsoft, TeamViewer, and more! Updated: November 2022.
DOWNLOAD NOW
653,584 professionals have used our research since 2012.