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2019-05-15T05:16:00Z
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
  • 0
  • 28

What do you like most about Pega BPM?

Hi Everyone,

What do you like most about Pega BPM?

Thanks for sharing your thoughts with the community!

34
PeerSpot user
34 Answers
PK
Delivering Digital Workforce at a retailer with 10,001+ employees
Real User
2022-08-12T11:41:21Z
12 August 22

Overall, the ability to integrate with multiple applications and effective case management is the most valuable.

AnoopSingh - PeerSpot reviewer
Delivery Manager at LanceSoft
Real User
Top 20
2022-07-28T12:57:51Z
28 July 22

The most important features of Pega BPM are case management and claims management, and soon they'll also be offering claims processing.

I also love Pega BPM in terms of performance. It's also one of the very few user-friendly solutions in the market. It may take some time to learn Pega BPM, but once you get a proper handle on it, tracking and managing processes become very easy anytime, anywhere.

Pega BPM also has very good documentation you can use to learn the solution. Pega has a community portal that has complete information and explanations, and if you're facing a challenge, you can post your challenge on the community portal and get a resolution at the same time.

PS
Principle Technology Architect at a tech services company with 10,001+ employees
Real User
Top 5
2022-07-26T05:23:41Z
26 July 22

The most valuable feature of Pega BPM is its architecture.

RD
Senior Associate at Ernst & Young
Real User
2022-06-26T13:04:19Z
26 June 22

When our clients automate the KYC and onboarding processes, they can reduce their manual force and then deploy them in much better tasks rather than the mundane activities of selecting forms and gathering information.

SS
Senior Manager at Accenture
Real User
Top 20
2022-06-23T17:52:06Z
23 June 22

The product helps you to build faster.

VijayS1 - PeerSpot reviewer
Head of digital transformation at Maantic
Real User
Top 5
2022-06-22T17:55:00Z
22 June 22

Pega BPM has a full suite for any enterprise. It is a process orchestration platform. It has detailed features for case management and workflows.

Learn what your peers think about Pega BPM. Get advice and tips from experienced pros sharing their opinions. Updated: September 2022.
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ManishSingh6 - PeerSpot reviewer
Senior Consultant at T-Systems International GmbH
Consultant
Top 20
2022-06-20T11:37:23Z
20 June 22

Pega BPM's most valuable features are case management, integration, the convenience of using REST APIs, and the ease of changing things at the UI level.

RAVIRANJAN - PeerSpot reviewer
Project Manager at Telus Digital
Real User
Top 10
2022-05-16T14:18:53Z
16 May 22

It is a stable product.

Pawan Dihiye - PeerSpot reviewer
Senior Process Consultant at Ernst & Young
Real User
Top 20
2022-04-30T18:31:12Z
30 April 22

The solution has very helpful technical support.

Jack Haggerty - PeerSpot reviewer
Senior Vice President, PBM Data & Technology Services at UnitedHealth Group
Real User
Top 20
2022-03-23T21:29:30Z
23 March 22

The solution is able to support the size and scale required.

JG
Manager at a consultancy with 501-1,000 employees
Real User
Top 5
2022-02-20T17:21:55Z
20 February 22

The technical support of Pega BPM is very good.

Sherif Ibrahim - PeerSpot reviewer
Presales Consultant at EBLA
Real User
Top 5
2022-02-15T17:56:30Z
15 February 22

Pega is a local platform that has evolved from a BPM perspective. This allows teams using this solution to address complexities without having deep knowledge in a specific development area.

SB
Senior Practice Lead at a tech services company with 10,001+ employees
Real User
Top 5
2022-01-27T14:41:01Z
27 January 22

Scalable and stable BPM software with a powerful case management feature. It also has good workflow.

PeerSpot user
Head of Robotics Process Automation at Nokia Corporation
Real User
Top 5
2021-12-31T08:04:41Z
31 December 21

The workflows are the most valuable features, particularly for us, because we were attempting to automate processes by utilizing workflows to provide a hands-off comparison between the bot and the human.

AbdallahBekhit - PeerSpot reviewer
Senior Technical Architect at a tech services company with 10,001+ employees
Real User
Top 20
2021-12-13T19:34:45Z
13 December 21

Can do a lot of things with minimum time and cost.

AmarenderChitti - PeerSpot reviewer
Feature Lead at a financial services firm with 10,001+ employees
Real User
Top 5Leaderboard
2021-09-29T20:24:47Z
29 September 21

The initial setup is pretty straightforward.

HA
Chief Information Officer at a government with 1,001-5,000 employees
Real User
2021-08-26T16:09:14Z
26 August 21

The solution is operating well overall.

JT
Senior Consultant at a aerospace/defense firm with 51-200 employees
Consultant
2021-06-08T20:04:33Z
08 June 21

The ability to define processes, build reports, and get insights or analytics on data is most valuable. It is a powerful platform.

Andrzej Chmielarski - PeerSpot reviewer
Tech lead/Solution architect/Team manager at a tech services company with 501-1,000 employees
MSP
Top 5Leaderboard
2021-05-07T09:24:25Z
07 May 21

In general, we use web services to integrate this solution with our other tools. It is the main approach we use with this solution and it integrates with all tools that we need. If you want to integrate with other solutions such ThreatFire or similar, it is possible as well.

Rajiv Mohan - PeerSpot reviewer
DevOps Strategist at a computer software company with 5,001-10,000 employees
Real User
Top 20
2020-10-08T07:25:17Z
08 October 20

It's a good tool for workflow automation.

MallikKesavaraju - PeerSpot reviewer
Scaled Agile Consultant at Anthem Blue Cross Blue Shield
Consultant
2020-07-22T08:17:18Z
22 July 20

The solution's case management is its most valuable aspect.

Björn Podlaha - PeerSpot reviewer
Principal Business Analyst at a tech services company with 201-500 employees
Real User
2020-07-13T06:55:00Z
13 July 20

The workflow designing and integration are the most valuable features. Also, the UI design was pretty easy.

AP
Senior Director Platform Management at a real estate/law firm with 10,001+ employees
Real User
2020-06-15T07:34:13Z
15 June 20

The most valuable feature is flexibility, as we can configure it to best suit our requirements.

NA
Director (Delivery) at a tech services company with 501-1,000 employees
Real User
2020-03-09T08:07:56Z
09 March 20

The solution offers excellent workflows.

Rakesh Chouhan - PeerSpot reviewer
Solution Architect Grade I at a tech services company with 1,001-5,000 employees
Real User
2020-03-05T08:39:48Z
05 March 20

The most valuable aspect of the solution is the various workflows.

AS
Head of Department at Wipro Technologies
Real User
2020-03-05T08:39:46Z
05 March 20

The solution provides us with a very good dashboard.

Giovanni Vanini - PeerSpot reviewer
Director at PricewaterhouseCoopers
Real User
2020-03-03T08:47:45Z
03 March 20

The most valuable feature is the situational layer cake.

RM
Assistant Vice President at Barclays Bank
Real User
2020-01-19T06:38:00Z
19 January 20

It is easy to use, easy to understand, easy to implement and easy to enhance and we can do it as a Cloud. Also it is very user friendly.

OmBajaj - PeerSpot reviewer
Senior Associate Consultant at Infosys Technologies Ltd
Real User
2020-01-12T07:22:00Z
12 January 20

The stability has been good. We haven't had any issues.

MikhailLyubimov - PeerSpot reviewer
Managing Director, Intelligent Automation Practice, Business Consulting at EPAM Systems
Vendor
2019-10-06T16:38:00Z
06 October 19

The interface is quite simple and easy to use, even for beginners.

SM
System Architect at EPAM Systems
Vendor
2019-10-03T07:51:00Z
03 October 19

The solution's most valuable feature is its quick setup. Nowhere else you can create a good-looking application this quick. It's a fairly robust system.

AS
Financial Analyst at a tech services company with 1-10 employees
Real User
2019-06-02T09:20:00Z
02 June 19

Powerful, full-featured business process management with excellent support

it_user1001247 - PeerSpot reviewer
PRPC Developer at a tech services company with 1,001-5,000 employees
Real User
2019-05-30T08:12:00Z
30 May 19

While Pega technical support is okay, it also depends on the issues you need help with and who your contact is with Pega.

AlokPillai - PeerSpot reviewer
Functional Consultant at a financial services firm with 10,001+ employees
Real User
2019-05-15T05:16:00Z
15 May 19

The most valuable features are case management and integration services.

Related Questions
SM
Associate Accounts at First American Financial Corporation
Feb 08, 2022
Hi community members, I work at an Insurance company (size: 10000+ employees). At the moment, we are reviewing two Business Process Management (BPM) tools (Pega BPM and Appian). and we want to get feedback from users based on their real-life experience and knowledge.  How would you estimate the ROI/cost-benefit analysis of each tool? Thanks, I appreciate the help!
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Evgeny Belenky - PeerSpot reviewer
Director of Community at PeerSpot (formerly IT Central Station)
08 February 22
Hi @MallikKesavaraju, @Vanessa-Blazquez, @reviewer1682547, @AlanGulle, @Abubakar AL Seed ​and @reviewer1475019, Can you please help @Smeeta Mital ​with this question?
SM
User at Gamil Design
Oct 30, 2021
Hi peers, In your opinion, which solution has better workflow management: Salesforce Platform or Pega BPM? Why? Thank you for the help!
See 1 answer
Evgeny Belenky - PeerSpot reviewer
Director of Community at PeerSpot (formerly IT Central Station)
30 October 21
Hi @Giovanni Vanini, @Andrzej Chmielarski, @MallikKesavaraju, @Gustavo Salmeron, @AmanSingh2 ​and @Alexander Saravia, Can you please share your professional opinion with our community members?
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