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Zoho Campaigns OverviewUNIXBusinessApplication

Zoho Campaigns is #4 ranked solution in top Cloud Email tools. PeerSpot users give Zoho Campaigns an average rating of 9.0 out of 10. Zoho Campaigns is most commonly compared to MailChimp: Zoho Campaigns vs MailChimp.
What is Zoho Campaigns?
With Zoho Campaigns, you can create, send and track effective email campaigns that help you build lasting relationships with your customers. Email deliverability is our highest priority and we make sure that our software delivers your emails straight to your recipients' inboxes. Zoho Campaigns gives you a multi-user account. You can maintain a single account for your entire marketing team.
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Zoho Campaigns Reviews

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CEO at a tech services company with 11-50 employees
Real User
Top 5Leaderboard
A very simple solution that is reasonably priced and easy to access
Pros and Cons
  • "It's a very simple solution for email."
  • "They need to improve their anti-spam capabilities."

What is our primary use case?

We primarily use the solution for email purposes. 

How has it helped my organization?

We use it for corporate email and so far it's been great.

What is most valuable?

It's a very simple solution for email. 

The solution is very inexpensive and very reasonably priced. 

The solution does offer a wide variety of products, although we just take advantage of the email portion.

The solution is easy to access via a web interface. 

What needs improvement?

I can't recall missing any features. We use it quite minimally.

They could get better at dealing with spam. They need to improve their anti-spam capabilities. 

What do I think about the scalability of the solution?

I can't speak to the scalability as we've never actually tried to scale it. We use it very minimally.

We don't have more than 20 people on the solution. 

How are customer service and support?

They do have technical support, and you can get premium and standard offerings of support, However, we don't really need their assistance. We don't use it that much. 

That said, I've received feedback that support is okay. It could be due to the fact that we do not have a premium option, however, I can't complain. It's been fine so far.

Which solution did I use previously and why did I switch?

I'm also familiar with Gmail and Microsoft offerings.

We like to use Zoho as it is less expensive. 

How was the initial setup?

You don't need to install anything. You use it via a web interface. It's very simple. 

What's my experience with pricing, setup cost, and licensing?

We only use a small Zoho package. We don't have an extensive license. 

The cost is less expensive than, for example, Gmail. It's very competitive.

What other advice do I have?

As a cloud-based solution, we are always using the latest version. 

I'd rate the solution at a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user