ZeroFOX OverviewUNIXBusinessApplication

ZeroFOX is the #4 ranked solution in top Digital Risk Protection tools. PeerSpot users give ZeroFOX an average rating of 8.0 out of 10. ZeroFOX is most commonly compared to Recorded Future: ZeroFOX vs Recorded Future. ZeroFOX is popular among the large enterprise segment, accounting for 59% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 18% of all views.
What is ZeroFOX?

ZeroFOX, the innovator of social media & digital security, protects modern organizations from dynamic security, brand and physical risks across social, mobile, web and collaboration platforms. Using targeted data collection and artificial intelligence-based analysis, ZeroFOX protects modern organizations from targeted phishing attacks, credential compromise, data exfiltration, brand hijacking, executive and location threats and more. Recognized as a Leader in Digital Risk Monitoring by Forrester, the patented ZeroFOX SaaS platform processes and protects millions of posts, messages and accounts daily across the social and digital landscape, spanning LinkedIn, Facebook, Slack, Twitter, HipChat, Instagram, Reddit, Pastebin, Tumblr, YouTube, VK, mobile app stores, the deep & dark web, domains and more.

ZeroFOX Customers

Royal Farms, Hootsuite, BAE Systems, True Citrus

ZeroFOX Video

ZeroFOX Reviews

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Director Security at a tech services company with 11-50 employees
Real User
Top 10Leaderboard
Enables social media chatter detection without depending on keywords

What is our primary use case?

Our primary use case for ZeroFOX was real-time monitoring.

What is most valuable?

ZeroFOX is valuable because it enables the detection of chatter on social media without depending on keywords. Also, it has no language limitations. It can detect many languages.

What needs improvement?

Social media takedowns are a major issue. The takedowns should not take more than two to three hours, but they take more than that.

It would also be great to be able to map several events together.

For how long have I used the solution?

I have about a year of experience using ZeroFOX.

What do I think about the scalability of the solution?

I don't think this solution is very scalable, but that's OK because that's not a requirement. With SaaS products, scalability is not an important criterion here. We had a team of seven people using it.

How are customer service and support?

We haven't had to contact their tech support. As I said, we did have some issues on the takedown side, but that's the only thing.

How was the initial setup?

No, it's quite straightforward, but there's also nothing difficult about it.

What's my experience with pricing, setup cost, and licensing?

I recommend ZeroFOX, but the pricing for the Indian market could be better.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user