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Proofpoint Email Protection vs ZeroFOX comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Proofpoint Email Protection
Ranking in Digital Risk Protection
3rd
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
109
Ranking in other categories
Email Security (1st), Advanced Threat Protection (ATP) (2nd), Office 365 Protection (1st), Secure Email Gateway (SEG) (1st)
ZeroFOX
Ranking in Digital Risk Protection
2nd
Average Rating
8.6
Reviews Sentiment
6.5
Number of Reviews
3
Ranking in other categories
Threat Intelligence Platforms (TIP) (9th)
 

Mindshare comparison

As of August 2026, in the Digital Risk Protection category, the mindshare of Proofpoint Email Protection is 2.9%, up from 1.3% compared to the previous year. The mindshare of ZeroFOX is 9.8%, down from 15.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Digital Risk Protection Mindshare Distribution
ProductMindshare (%)
ZeroFOX9.8%
Proofpoint Email Protection2.9%
Other87.3%
Digital Risk Protection
 

Featured Reviews

Siva_Prasad - PeerSpot reviewer
Principal Consultant at Infosys
Email defenses have reduced phishing incidents and protect sensitive data across our enterprise
As things are evolving and threats develop in unpredictable ways, Proofpoint must adopt AI solutions and agentic solutions more aggressively and provide them to customers as part of service offerings. Inbuilt AI solutions would add more value and make Proofpoint a more premium choice for customers. With the help of AI solutions, agentic AI, and generative AI capabilities, the product would be more efficient than it currently is. Filtering false positives is highly challenging because it is impossible for humans to identify which emails are genuine and which are spam. Proofpoint should focus more on this area with back-end agents or other tools. Proofpoint should decide which emails are genuine and which are spam so it is not a challenge for end users. When receiving an email, end users should not have to determine whether to respond or not. Proofpoint should not release such spam emails and should strictly block such spam and spoof emails based on connection IPs. Currently, false positives occur in the product, and while this occurs in every product, it is an area where Proofpoint can focus on improving and reducing false positives. One email is enough for an end user to be deceived and lose money, so addressing this area is critical.
AS
Senior Consultant at LTI - Larsen & Toubro Infotech
Efficiently identify and address online threats with timely alerts and thorough takedown capabilities
The most valuable features are its threat intel platform, which provides the latest trends and indicators of compromise (IOCs) that I can act on. I quickly obtain data, such as leaked email IDs and passwords, from the ZeroFOX portal or the threat intel portal when required. The platform's GUI-based features stand out and provide thorough takedown capabilities for domains, social media accounts, and phishing numbers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Proofpoint Email Protection offers an additional layer of protection compared to other brands like Microsoft, Mimecast, and Barracuda. While these major companies excel at detecting malicious attachments, the solution goes further by analyzing the context of emails, allowing for more nuanced decision-making."
"That is why I can consider Proofpoint Email Protection as a number one vendor for email security."
"Proofpoint Email Protection has positively impacted my organization by making things safer; when we rolled it out, it gave us better filtering than the previous product that we were using, capturing a lot more of the malicious material and being easier to use."
"Proofpoint Email Protection is stable enough and does its job of virus, malware, and email scam detection. Setting it up is not too complicated."
"Proofpoint Email Protection is a very robust solution."
"The most valuable feature is the option to edit the inbound security."
"Proofpoint Email Protection has definitely impacted my organization positively."
"It was easy to set up."
"ZeroFOX has no language limitations. It can detect many languages."
"I rate ZeroFOX a ten overall."
"The best thing about the tool is that its backend team is pretty good and has a strong engineering team."
"ZeroFOX is valuable because it enables the detection of chatter on social media without depending on keywords and has no language limitations, as it can detect many languages."
 

Cons

"I feel there is still room for improvement because many features are in POD and not yet available in the Admin Portal."
"I want Security Awareness Training in there as a package deal. A lot of companies are starting to value email security a little bit more and take it a little bit more seriously, and the great product that we link together with a lot of these sales is a training product called Security Awareness Training. It is an upsell that we do with Proofpoint, and it is definitely something that I recommend everybody with email security to look into. It would be great if Security Awareness Training is included with the email security."
"The support team was a bit slow."
"Given my other experience with other vendors, I think they are a bit on the high end and a bit on the pricey end for the email security functionality that we were using."
"As an enterprise, we have high demands on the services, and if we have to wait for something like a week or weeks, it is not acceptable; we need solutions in one or two days sometimes because if there is spam going around, you cannot wait weeks."
"I think Proofpoint Email Protection could be improved if the user interface portals could be consolidated into a single portal, as there are currently four, five, or six separate ones."
"I chose 9 out of 10 because it is based on the customization of exporting logs, and the user experience of the rule-based alerting and the portal is slightly lacking, which is why I deducted that one point."
"Proofpoint Email Protection could improve on the training. Every organization is different and to fine-tune it to block everything properly there needs to be better training. Sometimes it can block some of the information it shouldn't."
"ZeroFOX is not configured to grab the information automatically, including the news."
"Social media takedowns are a major issue. The takedowns should not take more than two to three hours, but they take more than that."
"ZeroFOX needs improvement in handling duplicate alerts. If an alert on a domain, such as abcd.com, has not been addressed or is still in progress, similar new alerts are not combined into a single incident."
 

Pricing and Cost Advice

"Customers pay around $90,000 yearly for a 1,000-user organization, with the subscription license being the main expense, apart from implementation fees."
"The licensing is basically $8/user."
"Clients pay for an annual subscription of Proofpoint Email Protection. Every client always finds it expensive."
"Proofpoint Email Protection has comparable pricing."
"We sell annual licenses for this solution."
"The end customer is buying our solution, which can be for monthly or annual usage depending on our payment and business model."
"The solution charges per user per month to use it. There are not any additional fees in addition to the standard living fees."
"It is on a yearly basis. Their floor for SMB doesn't matter. The user count is 100 users and below at $2,500 a year. Its cost is higher than other solutions. It is probably about 20% to 30% higher than what you would get with Microsoft. There are no additional costs. All costs are factored in. It can be improved pricing-wise so that it is affordable for the SMB market."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
10%
Outsourcing Company
7%
Comms Service Provider
6%
Financial Services Firm
14%
Manufacturing Company
9%
Outsourcing Company
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise24
Large Enterprise62
No data available
 

Questions from the Community

What needs improvement with Proofpoint Email Protection?
The downside is I feel the vendor support is a little lacking and should be more responsive. The technical support is not up to the mark.
What is your primary use case for Proofpoint Email Protection?
I am leading this security domain, and my L1 and L2s have been using Proofpoint Email Protection and other modules of Proofpoint Email Protection for more than three years.We are currently working ...
What is your experience regarding pricing and costs for ZeroFOX?
Based on my observations, ZeroFOX is moderately priced. It's neither highly expensive nor very cheap. The pricing depends on the licensed services, such as takedowns or dark data services, chosen.
What needs improvement with ZeroFOX?
ZeroFOX needs improvement in handling duplicate alerts. If an alert on a domain, such as abcd.com, has not been addressed or is still in progress, similar new alerts are not combined into a single ...
What is your primary use case for ZeroFOX?
I am working as a consultant for a manufacturing company, where I use ZeroFOX ( /products/zerofox-reviews ) to monitor social media accounts, brand domains, dark web data, and other online assets. ...
 

Also Known As

Proofpoint Enterprise Protection, Proofpoint Digital Protection
LookingGlass Manage Intelligence, VigilanteATI
 

Overview

 

Sample Customers

Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
Royal Farms, Hootsuite, BAE Systems, True Citrus
Find out what your peers are saying about Proofpoint Email Protection vs. ZeroFOX and other solutions. Updated: June 2026.
908,834 professionals have used our research since 2012.