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Proofpoint Email Protection vs ZeroFOX comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Proofpoint Email Protection
Ranking in Digital Risk Protection
3rd
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
98
Ranking in other categories
Email Security (1st), Advanced Threat Protection (ATP) (3rd), Office 365 Protection (1st), Secure Email Gateway (SEG) (2nd)
ZeroFOX
Ranking in Digital Risk Protection
1st
Average Rating
8.6
Reviews Sentiment
6.5
Number of Reviews
3
Ranking in other categories
Threat Intelligence Platforms (TIP) (6th)
 

Mindshare comparison

As of May 2026, in the Digital Risk Protection category, the mindshare of Proofpoint Email Protection is 2.6%, up from 1.1% compared to the previous year. The mindshare of ZeroFOX is 11.3%, down from 16.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Digital Risk Protection Mindshare Distribution
ProductMindshare (%)
ZeroFOX11.3%
Proofpoint Email Protection2.6%
Other86.1%
Digital Risk Protection
 

Featured Reviews

Vivek_Jaiswal - PeerSpot reviewer
Cyber Security Senior Specialist at a tech vendor with 10,001+ employees
Advanced email defenses have protected healthcare staff and simplified incident response
There are many things that could be improved, but once you are very well-known about this application, you could perform that improvement plan. There are many scenarios where I have worked with Proofpoint Email Protection where a requirement was not fulfilled due to the limitation of the product. For example, we have Report Phish automation. With Proofpoint Email Protection, we can configure Report Phish and forward the email to any email addresses or shared mailboxes that we provide in the configuration. That email is forwarded as is with whatever the user reports as a phishing email. However, some organizations do not want the reported phishing email to go as is into their ticketing tool because it might contain malicious attachments and malicious links that are not required to go into their internal organization. Proofpoint Email Protection has that limitation. They cannot forward or restrict, but could forward only limited information such as some header information, sender subject details, or only limited information. As it is, the email can be forwarded, not as limited information. Proofpoint TRAP solution also has limitations. It cannot create alert notifications for some specific requirements because Proofpoint works the way it is designed, and if you want it to work based on our requirement, that should not be possible. There is a scope of limitations here. There are many improvements that should be made. First, they should work on their false positive minimization. Proofpoint generally takes all emails, investigates them, and classifies them. There are many situations where legit emails are blocked because that domain is found to be under a malicious category somehow, but actually it is not. False positive minimization could be improved, and they could enhance their other applications or solutions. There are many things that they could improve from each application and each portal.
AS
Senior Consultant at LTI - Larsen & Toubro Infotech
Efficiently identify and address online threats with timely alerts and thorough takedown capabilities
The most valuable features are its threat intel platform, which provides the latest trends and indicators of compromise (IOCs) that I can act on. I quickly obtain data, such as leaked email IDs and passwords, from the ZeroFOX portal or the threat intel portal when required. The platform's GUI-based features stand out and provide thorough takedown capabilities for domains, social media accounts, and phishing numbers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the ability to remove bad messages that were delivered, prior to being classified as unwanted."
"The flexibility is unbelievable and you could get extremely creative to accommodate real case scenarios."
"Proofpoint Email Protection is a strong and reliable solution for defending against advanced email threats, especially phishing and targeted attacks."
"Proofpoint Email Protection has positively impacted my organization by blocking significantly more phishing emails, and phishing is the main entry point into getting compromised, so I have more peace of mind knowing that more malicious emails are getting blocked."
"Considering Proofpoint Email Protection's end-to-end visibility in email threats, focusing on both the email and the person, it accomplishes what automation does in half the human work."
"It is a very scalable solution."
"The tool has improved our workflow by ensuring people receive only the emails they need for work rather than being inundated with hundreds or thousands of unnecessary emails daily."
"The best features of Proofpoint Email Protection are the advanced level of anti-spam and antivirus technology, the TAP feature that helps me scan URLs and provides URL defense, outbound filtering and prevention capabilities, and particularly the TRAP feature where I can pull out all phishing emails from all users' mailboxes in a single click."
"The best thing about the tool is that its backend team is pretty good and has a strong engineering team."
"I rate ZeroFOX a ten overall."
"ZeroFOX has no language limitations. It can detect many languages."
"ZeroFOX is valuable because it enables the detection of chatter on social media without depending on keywords and has no language limitations, as it can detect many languages."
 

Cons

"While ingesting the logs into our SIEM tool, most organizations don't have the capability to buy the email gateway as it is quite an expensive one."
"One major threat is QR code phishing, along with TOAD (Telephone-Oriented Attack Delivery). TOAD attacks don't include links, URLs, or attachments in emails. Instead, attackers try to trick you into calling them, often by offering something enticing like a 50% discount on football matches."
"As an enterprise, we have high demands on the services, and if we have to wait for something like a week or weeks, it is not acceptable; we need solutions in one or two days sometimes because if there is spam going around, you cannot wait weeks."
"Proofpoint Email Protection has a lot of false positives, and the infrastructure is a bit complex."
"Phishing detection could improve further to match some of the capabilities offered by competitors."
"The largest complaint that we hear from our customers is that there is no local support."
"The accessibility of Proofpoint Email Protection, particularly access to product trials, could be improved. It's hard to get a trial for Proofpoint Email Protection, and many customers prefer not just to do the POC or demo but try the product out."
"In terms of improvement, the price could be better. Additionally, more security could be implemented."
"Social media takedowns are a major issue. The takedowns should not take more than two to three hours, but they take more than that."
"ZeroFOX is not configured to grab the information automatically, including the news."
"ZeroFOX needs improvement in handling duplicate alerts. If an alert on a domain, such as abcd.com, has not been addressed or is still in progress, similar new alerts are not combined into a single incident."
"Social media takedowns are a major issue. The takedowns should not take more than two to three hours."
 

Pricing and Cost Advice

"The solution uses a licensing model that is reasonable compared to other products."
"In general, the pricing is competitive."
"Customers pay around $90,000 yearly for a 1,000-user organization, with the subscription license being the main expense, apart from implementation fees."
"The licensing model for Proofpoint Email Protection is simple. It's based on the number of users. Price-wise, Proofpoint Email Protection is a five out of ten because it's a pretty expensive solution."
"The licensing cost of Proofpoint Email Protection is a lot higher than other solutions, such as Barracuda."
"The end customer is buying our solution, which can be for monthly or annual usage depending on our payment and business model."
"I rate the product price a seven on a scale of one to ten, where one is low price and ten is high price."
"It is expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
9%
Computer Software Company
8%
Comms Service Provider
6%
Financial Services Firm
17%
Manufacturing Company
10%
Computer Software Company
7%
Educational Organization
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise24
Large Enterprise53
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Proofpoint Email Protection?
This is not something that I deal with regarding pricing, setup cost, and licensing.
What needs improvement with Proofpoint Email Protection?
For a beginner level, someone who is very new to email security might find it difficult to manage as an admin. Navigation can be concerning because Proofpoint Email Protection has different console...
What is your primary use case for Proofpoint Email Protection?
Proofpoint Email Protection serves as our email security solution. The entire SOC team uses Proofpoint Email Protection. The granularity in admin access is different, so each team has their own acc...
What is your experience regarding pricing and costs for ZeroFOX?
Based on my observations, ZeroFOX is moderately priced. It's neither highly expensive nor very cheap. The pricing depends on the licensed services, such as takedowns or dark data services, chosen.
What needs improvement with ZeroFOX?
ZeroFOX needs improvement in handling duplicate alerts. If an alert on a domain, such as abcd.com, has not been addressed or is still in progress, similar new alerts are not combined into a single ...
What is your primary use case for ZeroFOX?
I am working as a consultant for a manufacturing company, where I use ZeroFOX ( /products/zerofox-reviews ) to monitor social media accounts, brand domains, dark web data, and other online assets. ...
 

Also Known As

Proofpoint Enterprise Protection, Proofpoint Digital Protection
LookingGlass Manage Intelligence, VigilanteATI
 

Overview

 

Sample Customers

Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
Royal Farms, Hootsuite, BAE Systems, True Citrus
Find out what your peers are saying about Proofpoint Email Protection vs. ZeroFOX and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.