Zenoss Service Dynamics (ZSD) is a software-defined IT operations platform that provides
The pricing for Zenoss Service Dynamics includes additional costs beyond the license fee and is paid annually. The exact cost varies depending on factors such as the environment, number of services, and data center size. There are also optional plugins available, such as APM, that can be added to meet specific requirements.
Zenoss Service Dynamics has proven to be a valuable investment. By utilizing this monitoring system, users are able to effectively provide managed services to customers. This product successfully detects any alerts, issues, or potential device failures, allowing users to promptly address them.
The primary use case of Zenoss Service Dynamics is to monitor customers and devices, generate reports and alerts, and manage larger assets.
The most valuable feature of Zenoss Service Dynamics is its ability to monitor devices and provide real-time alerts. It ensures that any device unavailability is immediately detected and generates alerts for prompt issue resolution. Additionally, Zenoss Service Dynamics is user-friendly and compatible with various cloud platforms like Azure and AWS.
It is considered one of the most comprehensive monitoring tools available, with reliable technical support available in multiple languages. The stability and scalability of Zenoss Service Dynamics are also commendable.
Zenoss Service Dynamics could benefit from improvements in several areas. Firstly, there is a need to address the issue of multiple charges for monitoring different items on a network. Currently, customers are charged multiple times for monitoring a server, its services, IP addresses, and interfaces. It would be more convenient and cost-effective if Zenoss Service Dynamics could offer a single fee to monitor the entire server.
In addition, it would be advantageous for Zenoss Service Dynamics to introduce a public cloud monitoring feature, specifically for the Azure public cloud. This would allow users to monitor their Azure services seamlessly within the solution. Currently, there are certain services from Azure that Zenoss Service Dynamics is unable to monitor, so integration with the Azure public cloud would be a valuable addition in the next release.
Furthermore, the AI aspect of Zenoss Service Dynamics needs improvement. Many clients are drawn to competitors who offer advanced AI capabilities, which are currently lacking in this solution. Enhancing the AI features would make Zenoss Service Dynamics more competitive and appealing to a wider range of customers.
The setup process for Zenoss Service Dynamics can be divided into two parts: setting up the entire vendor system and setting up the agent to monitor devices.
While the setup of the vendor system took around a week, the complexity of the implementation strategy is not specified.
The deployment duration varies depending on the size of the infrastructure, ranging from three days to three months.
It is mentioned that only one person is needed to deploy and maintain the solution, with smaller tasks being delegated to engineers or junior engineers.
Zenoss Service Dynamics is considered to be scalable, allowing for easy expansion as needed. However, there may be limitations in terms of coverage for certain features, requiring the purchase of additional ZenPacks.
While it is generally scalable, it may not fully meet the demands of the current public cloud market.
Customers have found the technical support provided by Zenoss Service Dynamics to be excellent. They appreciate the availability of support in both English and French and find the support team to be very helpful.
Zenoss Service Dynamics is highly reliable and consistent, with no issues or disruptions. It receives a high rating for stability, indicating its strong performance and absence of bugs or glitches.
The pricing for Zenoss Service Dynamics includes additional costs beyond the license fee and is paid annually. The exact cost varies depending on factors such as the environment, number of services, and data center size. There are also optional plugins available, such as APM, that can be added to meet specific requirements.
Zenoss Service Dynamics has proven to be a valuable investment. By utilizing this monitoring system, users are able to effectively provide managed services to customers. This product successfully detects any alerts, issues, or potential device failures, allowing users to promptly address them.
The primary use case of Zenoss Service Dynamics is to monitor customers and devices, generate reports and alerts, and manage larger assets.
The most valuable feature of Zenoss Service Dynamics is its ability to monitor devices and provide real-time alerts. It ensures that any device unavailability is immediately detected and generates alerts for prompt issue resolution. Additionally, Zenoss Service Dynamics is user-friendly and compatible with various cloud platforms like Azure and AWS.
It is considered one of the most comprehensive monitoring tools available, with reliable technical support available in multiple languages. The stability and scalability of Zenoss Service Dynamics are also commendable.
Zenoss Service Dynamics could benefit from improvements in several areas. Firstly, there is a need to address the issue of multiple charges for monitoring different items on a network. Currently, customers are charged multiple times for monitoring a server, its services, IP addresses, and interfaces. It would be more convenient and cost-effective if Zenoss Service Dynamics could offer a single fee to monitor the entire server.
In addition, it would be advantageous for Zenoss Service Dynamics to introduce a public cloud monitoring feature, specifically for the Azure public cloud. This would allow users to monitor their Azure services seamlessly within the solution. Currently, there are certain services from Azure that Zenoss Service Dynamics is unable to monitor, so integration with the Azure public cloud would be a valuable addition in the next release.
Furthermore, the AI aspect of Zenoss Service Dynamics needs improvement. Many clients are drawn to competitors who offer advanced AI capabilities, which are currently lacking in this solution. Enhancing the AI features would make Zenoss Service Dynamics more competitive and appealing to a wider range of customers.
The setup process for Zenoss Service Dynamics can be divided into two parts: setting up the entire vendor system and setting up the agent to monitor devices.
While the setup of the vendor system took around a week, the complexity of the implementation strategy is not specified.
The deployment duration varies depending on the size of the infrastructure, ranging from three days to three months.
It is mentioned that only one person is needed to deploy and maintain the solution, with smaller tasks being delegated to engineers or junior engineers.
Zenoss Service Dynamics is considered to be scalable, allowing for easy expansion as needed. However, there may be limitations in terms of coverage for certain features, requiring the purchase of additional ZenPacks.
While it is generally scalable, it may not fully meet the demands of the current public cloud market.
Customers have found the technical support provided by Zenoss Service Dynamics to be excellent. They appreciate the availability of support in both English and French and find the support team to be very helpful.
Zenoss Service Dynamics is highly reliable and consistent, with no issues or disruptions. It receives a high rating for stability, indicating its strong performance and absence of bugs or glitches.
deep performance insights through real-time analytics to help your organization optimize any IT environment by building granular and intelligent infrastructure relationship models. ZSD has a highly flexible user interface, provides immediate root-cause analysis, helps prevent IT disruptions, offers intelligent automation, and also includes optimized infrastructure performance. The solution can be delivered as on-premises software or as a Zenoss-hosted service (ZaaS).
Zenoss Service Dynamics Features
ZSD has many valuable key features. Some of the most useful ones include:
Zenoss Service Dynamics Benefits
There are many benefits to implementing ZSD. Some of the biggest advantages the solution offers include:
Reviews from Real Users
PeerSpot user Aldo-P., Security Architect at ITSur, says, “The solution has a variety of great features. The dashboard is excellent. With it, I can see everything from one place. It gives me a full picture of my networks and I can quickly see if there are any trouble areas to note. The user experience is excellent. Within the solution is a piece of software called Twill, which is very good. It's like dynamic monitoring. Twill provides a great user experience. I can put the URL from a website and I can send the user and password on that. Overall, it's a great solution, and I consider it to be one of the best. The initial setup is very easy. The product offers good documentation that helps with initial training.”
Zenoss Service Dynamics is the #8 ranked solution in top Container Monitoring tools, #10 ranked solution in top Event Monitoring tools, #17 ranked solution in top Server Monitoring tools, #19 ranked solution in top Application Infrastructure tools, #27 ranked solution in top Cloud Monitoring Software, #45 ranked solution in Infrastructure Monitoring tools, and #52 ranked solution in best Network Monitoring Tools. PeerSpot users give Zenoss Service Dynamics an average rating of 7.0 out of 10. Zenoss Service Dynamics is most commonly compared to Splunk Enterprise Security: Zenoss Service Dynamics vs Splunk Enterprise Security. Zenoss Service Dynamics is popular among the large enterprise segment, accounting for 67% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 15% of all views.2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation
