We performed a comparison between Auvik Network Management (ANM) and Zenoss Cloud based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The most valuable feature is that it will back up the configuration and that it will keep multiple copies of it. If a change is made to the configuration by someone else in my company, for example, and something goes wrong, I can bring up the previous configuration and the current configuration, and it will show me exactly what's different. It greatly reduces the time it would take to troubleshoot because I can pinpoint exactly what was done. I can then either change whatever it may have been or roll back the change."
"The other element that it's helped us with is in predicting the future. And another thing that it allows us to do very easily is to track our bandwidth usage that's going in and out of each of the data centers. We've been able to use that information to trend and predict when we need to get upgrades in place. Funny enough, we have an order now where we're increasing our connectivity at one of our data centers tenfold and that's being driven because Auvik's enabled us to understand that we're rapidly approaching our threshold."
"The automated network topology map is excellent; it shows connected networks, where they're going, and what they're visible on."
"Auvik is phenomenal at network monitoring as well as for other functionalities such as remote access or backups. A really cool feature that it has is that it takes a backup of all of the configurations automatically. Auvik periodically, most probably on a daily basis, logs into all the switches and firewalls that you have on-site to see if there is a change, and when there is a change, it does a new backup of the device. It logs changes for you. If you start experiencing some issues, you can go back to those logs to say, "Oh, there is a change made last week, Thursday," and with Auvik, you can just roll back to that snapshot nicely and quickly."
"The appeal lies in the unified dashboard, providing a single view encompassing all aspects of my network."
"Auvik's reliability is impressive."
"One feature that is the most valuable for me is that after we added all of our firewalls, every time we make any configuration change in the firewall, it creates a backup and retains the change history for months. We can see and find out when a change was done and what was the change. The best part is that if we want to compare the current config with the config from two weeks ago, the tool pulls up both config files and tells us what the difference is."
"The monitoring and alerting are the most valuable features."
"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."
"It's easy to use."
"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."
"The custom built integration is one of the most valuable features because you can see all the especially critical items."
"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."
"The product offers good documentation that helps with initial training."
"The most valuable feature is the flexible discovery mechanism."
"The Wi-Fi side needs improvement."
"It needs flexibility for the pooling of information. Because it is fully automated, it is pooling everything from the device from a given category. There is no way to exclude things that are not important or if you want to temporarily remove them to see statistics of other things. For example, we get about 100 MB from Auvik. We are unable to limit this. We would rather stop monitoring something, since some features will always give you alerts, because they shouldn't be monitored. However, it is impossible to exclude them, e.g., the internal interface. If somebody disconnects the device from the internal interface, we get an alert. So, this is something that is really painful for us. More flexibility would solve most of our issues."
"I would relegate the network map to its area instead of being the focus of every page. The network map is in the front and center of the UI. I would rather have the option to look at it when I need it instead of having it on every single page. It's beautiful, but I don't need it on every page."
"Auvik could be more customizable. Also, the network map isn't as clear as it could be. I don't know if it's even possible, but it would be nice if Auvik could pick up on dumb switches. I don't know if that's possible based on SNMP, but if they can figure out a way to do that, it would make our life much easier."
"We had some issues with the licensing. You need to pay for premium to use NetFlow, and we had a problem with them counting the same device multiple times for licensing purposes. It was a little frustrating because the Auvik database in the background didn't see it as a single device even though it came from the same critical hardware and only had one serial number. However, it was in different groups, so it was counted two or three times. It took a while to work with the accounting team to get that sorted."
"The network mapping is just okay when I consider what I would typically see in a network map... that whole overview map in a single pane of glass can be pretty messy and a little bit of a performance hog on computers. The network mapping needs improvement in Auvik, as a whole."
"I'd probably like a little bit more mapping functionality. It gives me a visual overlay of the way that one network segment links to another, but I can't adjust it. Everything is at an equal distance, which makes sense, but I'd probably group some of the things closer and further as it reflects in reality, but I can't do that right now on their system."
"Ideally, we'd like Auvik to integrate with Autotask and allow us to set service levels within Auvik e.g., Monitor, Manage, Protect."
"I want to be able to customize the layout more in terms of showing the alert timeframes. For example, I would like to customize it to show all the alerts in the last three hours, six hours, etc. You should be able to customize it so that it shows you the most critical information. We don't need to see CPU usage. We only want to see the up and down time. It would be nice to filter out many of those metrics we don't use."
"There was a problem with Zenoss and storage monitoring."
"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."
"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."
"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"
"It would be ideal if the product offered sound alerts."
"Now it is stable, but they should design threshold parameters in percentage instead of raw values."
"The AI aspect needs to improve."
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Auvik Network Management (ANM) is ranked 3rd in Network Monitoring Software with 133 reviews while Zenoss Cloud is ranked 59th in Network Monitoring Software with 8 reviews. Auvik Network Management (ANM) is rated 8.8, while Zenoss Cloud is rated 8.4. The top reviewer of Auvik Network Management (ANM) writes "Enables us to get on top of issues before they become an outage". On the other hand, the top reviewer of Zenoss Cloud writes "Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features". Auvik Network Management (ANM) is most compared with PRTG Network Monitor, LogicMonitor, Meraki Dashboard, SolarWinds NPM and Zabbix, whereas Zenoss Cloud is most compared with Zabbix, Nagios XI, ServiceNow IT Operations Management, Splunk Enterprise Security and ScienceLogic. See our Auvik Network Management (ANM) vs. Zenoss Cloud report.
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