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WSO2 API Manager OverviewUNIXBusinessApplication

WSO2 API Manager is #7 ranked solution in top API Management tools. PeerSpot users give WSO2 API Manager an average rating of 8.0 out of 10. WSO2 API Manager is most commonly compared to Kong Enterprise: WSO2 API Manager vs Kong Enterprise. WSO2 API Manager is popular among the large enterprise segment, accounting for 62% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 22% of all views.
WSO2 API Manager Buyer's Guide

Download the WSO2 API Manager Buyer's Guide including reviews and more. Updated: September 2022

What is WSO2 API Manager?

WSO2 API Manager is an open source approach that addresses full API lifecycle management, monetization, and policy enforcement. It allows extensibility and customization, and ensures freedom from lock-in.

WSO2 API Manager is a unique open approach to full lifecycle API development, integration and management. As part of the larger WSO2 Integration Agile Platform, it is a central component used to deploy and manage API-driven ecosystems. It’s hybrid integration capabilities further simplify projects that span traditional as well as microservice environments. And unlike other API and lifecycle management products, it is fully open-source allowing for extensibility and customization.

WSO2 API Manager Customers

StubHub, Dialog

WSO2 API Manager Video

Archived WSO2 API Manager Reviews (more than two years old)

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Lead Business Analyst at a tech services company with 5,001-10,000 employees
Real User
Easy to set up and it offers a good user experience

What is most valuable?

The user experience is what is most valuable to me.

It's very scalable, which is one of the best features.

What needs improvement?

Integration is an area that needs to be improved.

In the next release, I would like to see a suite of applications, from other providers. They have many features that should be integrated to be a part of the WSO2 API Manager.

For how long have I used the solution?

I have been working with this solution for one year.

What do I think about the stability of the solution?

This is a stable solution.

Buyer's Guide
WSO2 API Manager
September 2022
Learn what your peers think about WSO2 API Manager. Get advice and tips from experienced pros sharing their opinions. Updated: September 2022.
633,184 professionals have used our research since 2012.

What do I think about the scalability of the solution?

This is a very scalable application.

We have approximately 100 users in the organization.

How are customer service and support?

I am satisfied with technical support.

Which solution did I use previously and why did I switch?

Previously we were using in-house products.

How was the initial setup?

The initial setup is straightforward, it's easy.

Deployment is complete within hours.

What other advice do I have?

This is a good product and I recommend it.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Xinxiao Li - PeerSpot reviewer
Chief Specialist at a manufacturing company with 10,001+ employees
Real User
Unifies our microservice and then publishes the service outside
Pros and Cons
  • "The most interesting feature is its Mac-based function."
  • "API Manager is not easy to scale because some of its components lack scalability. It's a difficult point. Especially because companies are so cloud-based these days, microservice scalability is a major thing."

What is our primary use case?

We use API Manager to publish our microservice for the public. We also use it because of its integrated functionality. We are researching many kinds of functions with WSO2, not only WSO2 management.

What is most valuable?

The most interesting feature is its Mac-based function. We want to use the API Manager to unify our microservice and then publish the service outside. In the future we want to combine it with our service. But we haven't implemented it for other Mac-based work, yet. This is an interesting element.

What needs improvement?

WSO2 API Manager is a little complex to use. I think the user interface could be improved. 

Additionally, the installation setup is a little complex. I think in future versions I would like to see some improvements in the system's installation.

For how long have I used the solution?

I have been using WSO2 API Manager for about half a year.

What do I think about the stability of the solution?

We deployed directly to the API Manager, and when we tested the performance we got a memory error. I don't know where or how to solve it. Maybe the memory size, or other setup parameters can solve this problem. I'm not sure whether it's an issue of stability, but it's an issue. We think this problem can be solved by many methods. Fundamentally, the problem is a general memory problem, not necessarily a WSO2 API Manager problem.

We are discussing use keys in our organization. Maybe some end user will come for testing and we can fully deploy the API Manager to be used every day.

What do I think about the scalability of the solution?

API Manager is not easy to scale because some of its components lack scalability. It's a difficult point. Especially because companies are so cloud-based these days, microservice scalability is a major thing.

How are customer service and technical support?

We have only contacted support two times.

Which solution did I use previously and why did I switch?

We did discuss several different options but we liked WSO2 API Manager because it is an open source system. So we think it's better for our current needs.

How was the initial setup?

The initial setup is not easy. There are many different components which need to be coordinated. The way that you receive the public's message interface is very complex.

Initial setup took two or three weeks the first time. It's not a perfect system or setup.

We had two people working on the installation but not full time.

What about the implementation team?

We installed the system by ourselves.

What other advice do I have?

I recommend this product. I think WSO2 API Manager is good. I'd like to recommend the system to others.

On a scale of one to ten I would rate WSO2 API Manager an eight.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
WSO2 API Manager
September 2022
Learn what your peers think about WSO2 API Manager. Get advice and tips from experienced pros sharing their opinions. Updated: September 2022.
633,184 professionals have used our research since 2012.
Modupe Aladeojebi - PeerSpot reviewer
Chief Technology Officer at Swifta Systems and Services
Real User
Top 20
Good integrations abilities with well-detailed logs
Pros and Cons
  • "This is a flexible and versatile API management solution that has the power to integrate with more than just API."
  • "The interface needs to be modernized and made more user friendly so the product continues to have a growing community of users."

What is our primary use case?

Our primary use for this solution is to manage API, which is important to our business model and design of what we do as consultants. I found WSO2 (Web Services Oxygen Tank) was a platform that I could easily work on. All the building practices have to do with API, so when I needed a platform that could manage our API with flexibility, this was our best opportunity. It also leaves room for growth as a solution.

How has it helped my organization?

The product has improved our organization by simply allowing us to do things now in ways we could not do before we started using it. In the future, it will also allow us to offer expanded options to our clients.

What is most valuable?

I don't know that there is one single valuable feature. We chose the solution because it could integrate and solve multiple issues. Building blocks and all the products we need to integrate can be attached. That capability in the architecture makes it very flexible. Control is possible over even little things like that fact that I can enable and disable the logs.

The logs are well detailed and if I'm troubleshooting, it makes troubleshooting quite easier. I can test the loads and see every detail, their inquires, and their response. I think the recent changes in the WSO2 also make orchestration better. That is designing and orchestrating components is quite easy. For me, the fact that it's built upon TomCat makes everything easier for me. These are all very valuable features.

What needs improvement?

It is a very good product, but still, there are some things I think can be improved. I think the interface is the one that comes to mind first. The interface should be much more user-friendly and modern.

If you look at other products and their modern user interfaces, you could see what the other companies are doing and what you could be doing. A nice look and feel is something that can impress a user, and it can be trendy and inviting. I think the user interface for now for the WSO2 is not really there yet. The one complaint I get from our business team is the same: they find it not that user-friendly and this makes it more difficult for them to use. It takes some experience to get around.

Another feature which I love but can also be improved is usability in terms of switching across the different components of the product. You could have just the user management console and some adjustment in design would make us have less trouble navigating. But the components are all separate. You have to access the publisher console, and then they have a flash publisher. Then you have the store, and more. It is just many things you have to know.

So there are different interfaces. I would love a situation where you should be able to just have a single interface where you're executing your role per security. Depending on the role you have, will determine what you can do. I don't have to switch across different interfaces before I could access the publisher using the same roles if I am assigned the privilege.

Lastly, another feature I think is needed is in the area of customization. Before you can make any custom changes, you have to be very technical. But it's a bit difficult to make changes depending on what you need to accomplish. The documentation is also not that straight forward and could use work.

You have to make a whole lot of changes to the framework. It's a framework, which I think is something that can be more efficient. It's not the common framework that you see in today's development as we have in other products. It is a custom framework that we use for the product.

I think for now that really all of the problems are summarized by the interface. They need to invest more on the front end. I know sometimes people will want to work as a back-end guy and that should remain. I think they should invest more on the user interface, user experience to make it better for less technical people.

For how long have I used the solution?

We have been using the solution for about five years.

What do I think about the stability of the solution?

I would rate the stability good because the building block that we used was TomCat and I know TomCat. For me, it is very simple work with and very stable.

What do I think about the scalability of the solution?

As far as scalability, we always use the products on a high demand development because I know the initial communications that I've experienced for myself with TomCat. Because I worked with TomCat for a number of years and I know that TomCat has a maximum capacity. But I didn't know how WS02 manages and used the ability of all its feature pool, so I won't be able to give a comment on that. But this is something we will explore more in our next development project. There is one new project that we have that is going to require a very high demand environment.

We design applications to appease the capabilities of the environment and the client. We pick up on stability by evaluating data transactions per second. So if I get to use the API in more of the client environments and with different configurations then I would know more. But I don't think we have even yet pushed it to its potential.

How are customer service and technical support?

I have not had to contact technical support as essentially I am technical support. So far, everything is good and I haven't had any reason to contact them.

How was the initial setup?

The initial setup for a technical person like myself is not difficult. Once you download the installation, all you do is start from the dependencies, which is from the JAVA and the database. I think for me, the setup is pretty straightforward and will be for other technical people.

What about the implementation team?

We do all of our own installations and installations for our clients as well.

Which other solutions did I evaluate?

WS02 is really the first API manager I have used, or I have used API management but not with this kind of flexibility. In terms of know-how and getting to know about the API Manager, we currently only use it only internally. We do some consulting, and so we tried other solutions to solve other problems for them and ourselves. We tried some telecommunications products, but they did not have an application that manages the API. We tried Apache Camel. Out of several different products, I was excited to see a similar application that would manage API as well. Several of the other products I found pretty easy to use, but that is not the main criteria. Maybe those products would be useful for consulting and what we offer clients. But this is the product that was best for the integrated solutions we needed.

What other advice do I have?

Right now we are using only the main part of the product. It is an internal application only for deployment at our company at the moment. We haven't deployed the product across to clients for now because they will have to be very technical, and it is almost the nature of clients who use consultants that they may not always be the most technical or want to use difficult products.

The experience we are building internally is something we do look forward to sharing. We do have one client who is considering the product. They want to use it similar to how we do as a local API, and we intend to expose it as a possible solution in our business plan for them. We are open to having new clients use it in the near future.

The advice I have for any of the organizations or companies looking for an API manager is that they, first of all, verify the building block before selecting a product. For me it is Apache, and I know the amount of work that goes towards Apache, how much has to go into TomCat. If we take on clients with a similar need it would make support rather easy for us to provide for them and we can be very efficient.

Secondly, the product is an open-source community build-up. The WS02 organization is its own company providing support. I grew with the product from the time I started to develop with it until now. I've been able to see the changes and how it has evolved. I know in WS02 ESB, now its called Enterprise Integrations. It shows its a growing community, it shows that it has the potential to be a great community. We can work with it for a long time as well as incorporate solutions in the technology that is out there today.

The longevity and growth of the product can help people to trust and use the product.

On a scale from one to ten where one is the worst and ten is the best, I would rate it an eight. It is an eight and not a ten because of the interface. But it is an eight, which is a good rating because I haven't seen any other vendor that provides a similar platform. You can use the platform directly or you can operate on the platform using the exposed API. I think that makes an exciting API that you can make use of in many different ways. There is no competitor that has more connections or offers such a platform.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Head of Product Development at MTS Group
Real User
API compositions has been a valuable feature

What is our primary use case?

Security and management API.

How has it helped my organization?

Nothing, we only create pilot projects.

What is most valuable?

API compositions.

What needs improvement?

Support GPRS protocol.

For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free WSO2 API Manager Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2022
Product Categories
API Management
Buyer's Guide
Download our free WSO2 API Manager Report and get advice and tips from experienced pros sharing their opinions.