WithSecure Elements Endpoint Detection and Response Reviews

We work with WithSecure Elements Endpoint Detection and Response EDR products. We use the EDR products from WithSecure as antivirus and EDR.

I find the best advantages of this product are in the dashboard, which is good because you have everything on one screen.

The integration and user interface of WithSecure Elements Endpoint Detection and Response are effective. The dashboard is comprehensive, allowing users to quickly identify and address problems. I can add computers and see which ones are connected and which ones need updates. It offers more than just antivirus and EDR functionality, as I can send updates to computers, including system updates.

There is one significant issue with WithSecure Elements Endpoint Detection and Response. For computers with limited RAM, such as 16 gigabytes, the software is not optimal as it requires between four to six gigabytes of RAM to run.

I don't use the Threat Intelligence feature from WithSecure Elements Endpoint Detection and Response as it requires extra activation, which I have not implemented.

I have been working with the EDR product from WithSecure Elements Endpoint Detection and Response for one year, with our license having just expired last week.

The system is stable with WithSecure Elements Endpoint Detection and Response. Initially, there were some problems with crashes, stability issues, latency, and performance, but these have been resolved.

Regarding scalability of WithSecure Elements Endpoint Detection and Response, the licensing options are flexible, offering increments of 50, 100, and 150 licenses.

I have no experience with technical support from WithSecure Elements Endpoint Detection and Response, which indicates its stability as I haven't needed support thus far.

Positive

The price of WithSecure Elements Endpoint Detection and Response is reasonable. We considered another product before this one, but I cannot recall its name.

The system is simple to use with WithSecure Elements Endpoint Detection and Response. The automated reporting feature allows email notifications when issues arise, though I haven't implemented this feature yet.

The deployment process was straightforward. It simply requires distributing clients to machines. In our Windows domain environment, I created a GPO for it, and it installed automatically after login.

I rate WithSecure Elements Endpoint Detection and Response an 8 out of 10.

WithSecure Elements Endpoint Detection and Response need to improve pricing. 

The product is stable. 

WithSecure Elements Endpoint Detection and Response is scalable. My company has 800-1000 customers. 

We support ourselves. 

Positive

The tool's deployment is easy; even a salesperson can do it. It doesn't take long to complete. 

The service department installs the product themselves. 

WithSecure Elements Endpoint Detection and Response's licensing costs are yearly. 

I rate the product an eight out of ten. 

The solution has a unified dashboard for all EDR workflows and security patching of endpoints.

The solution has good endpoint protection and automated flaw detection features. It also provides updated patching for software and the operating system's security management.

The solution's automated detection functionality could be better. 

It could be more optimal as it detects a certain number of false positives and some of these detections just keep repeating. Documentation is not very clear on how to avoid these kinds of false detections, although the automated machine learning logic has learned to avoid *some* of them.

We have endpoint aliases defined on the endpoint protection side. These aliases are not shown on the EDR detection side, which makes wider investigations more cumbersome.

We have been using the solution for two years.

I rate the solution's stability a nine out of ten. Sometimes the cloud dashboard is a bit slow or sluggish.

I rate the solution's scalability an eight out of ten. We have deployed it for 150 endpoints.

The customer support is good (it was only used once).

Positive

The solution's initial setup is easy.

We implemented the solution in-house.

The solution's price is "not too expensive" considering the capabilities.

I recommend the solution to others and rate it an eight out of ten.

I use the solution to protect our infrastructure. The tool has special frames for banking. There is an additional secure filter for banking-related pages. It protects me from viruses, malware, and attacks.

The tool’s mobile version needs to be improved.

I have been using the solution for seven years.

I would rate the tool’s stability on the desktop a ten out of ten. For the mobile view, I would only give it a five out of ten.

The tool offers unlimited scalability. I would rate it a ten out of ten. We have five users for the solution.

The tool’s support is good and competent. They solved every problem that I had.

I have used Sophos before. I switched to WithSecure when I had to change my Mac computer to Dell.

The tool’s initial setup was straightforward. I would rate it a ten out of ten. However, for the setup of the mobile version, I would only rate it an eight out of ten. You will receive an invitation link and you get access as portal admin when you click on it.

I would rate the tool’s pricing a three out of ten. Its pricing is competitive.

I would rate the solution an eight out of ten. The solution offers good protection. I can schedule my scans, and receive alerts and reports. It also includes VPN.

We use WithSecure Elements Endpoint Detection and Response to manage the Windows endpoints. We also have some Linux machines, but the majority are Windows endpoints. We also have some servers which WithSecure manages.

Regarding the security posture, we were quite weak in endpoint security, but with the implementation of WithSecure, we have gained the necessary visibility we require. Since the solution has advanced detection, even the behavior analysis has improved highly. Previously, we lacked this capability within our organization. Overall, WithSecure has improved our visibility and reduced our time to action.

WithSecure includes an encrypted drive that stores a key for accessing the encrypted data. Previously, we faced challenges when a user reported a hardware issue and did not have access to the key, leaving it locked. However, with WithSecure, we can retrieve the key from a secure portal and help the users. We hadn't anticipated his unexpected scenario when purchasing the solution, but this has proven to be a good feature.

The monthly reporting feature of WithSecure can be improved. Since we have KPIs in our organization, we have to do a lot of manual work while preparing the monthly reports.

Though I can see the installed software, I don't get a consolidated report on them. The solution's software inventory features can be improved to be more actionable. Although they have all the necessary information on the portal, it's not actionable enough.

I have been using WithSecure Elements Endpoint Detection and Response for a year.

WithSecure is pretty stable for the workstations, and we haven't faced any issues. However, we have had issues with some intensive servers, wherein there are points where WithSecure takes a lot of memory and CPU usage. The solution's customer support quite easily resolved this issue. I rate WithSecure a seven out of ten for stability.

WithSecure is a pretty scalable solution. I rate WithSecure an eight out of ten for scalability. Around 3,000 users are using the solution in my organization.

WithSecure's customer support is average. I expect more prompt support from them, but sometimes there are delays.

Neutral

Before WithSecure, I previously used a different solution called Cybereason. Cybereason is very efficient in reporting. It makes it very helpful for the security analyst to jump to the incidents immediately and deep dive on one screen and portal. WithSecure is lacking in this area. With WithSecure, we have to dig deeper and find things to make it actionable. As an analyst, it is time-consuming. Whereas with Cybereason, you jump on the dashboard, and you can run straight away with the incident and start working on it.

WithSecure’s initial setup is pretty straightforward. I rate WithSecure an eight out of ten for setup.

The deployment of the solution was quick. We had it up and running within fifteen days, along with the workstations onboarded.

I rate WithSecure a four out of ten because it's quite economical.

If an organization is a bit low on its budget and is looking for a cost-effective solution to improve its endpoint security aspect, I would definitely recommend WithSecure to them. They can start with WithSecure, and once they have a budget, they can consider other solutions.

Overall, I rate WithSecure a seven out of ten.

We can scan emails in real-time for endpoint detection and response to threats.

The effects are very good.

It has reasonable pricing.

The solution is stable and reliable.

It offers good scalability.

The website rules are too complicated. I know it is a complicated system, however, it could be streamlined. Other products manage to simplify their websites. I can't be that hard. 

The company deployed this solution five years ago. I started with the company three years ago.

The solution is stable. It is reliable. There are no bugs or glitches, and it doesn't crash or freeze. 

The solution is scalable. It extends easily.

We have 150 users. 

I was not involved with the company when the solution was implemented originally. I've never participated in a deployment.  

The pricing is okay for the features on offer. It's not the cheapest. However, it is not too expensive. 

We're a customer and ned-user. 

I'd rate the solution nine out of ten. 

This is a great product. I'd recommend it to others. 

The solution is for the detection of every abnormal change. It detects everything that is abnormal. For example, if people want to install something that is not allowed, then it'll be detected. It's also against malware and all those things.

The solution is very stable.

The performance is okay. That's not an issue.  

The initial setup is very straightforward. 

The only issue that we have today is with false positives. We have too many false positives with the solution. Now they block everything. Not everything has to be blocked, even if we white list some applications, still the endpoint detection will detect that there is something going on. They are working on it apparently, so probably it will be solved.

Sometimes good emails got tossed into your spam folder and you have to look for them, which isn't fun. 

We've used the solution for one year at this point. 

The stability of the product is quite good. I have not noticed bugs or glitches. It doesn't crash or freeze. It does, however, give us too many false positives, which is an issue. 

We have 130 users on the solution at this time. 

We've only reached out to technical support to complain about the number of false positives. They're working on it. Normally we would have to migrate from the on-premise solution completely towards the cloud solution. They say if we do that, it would be solved, however, that migration is not scheduled until early January.

We did not previously use a different solution. 

The implementation is easy. It's integrated. It is just a click in the box. It's quite easy as it's integrated with the Endpoint Detection, the virus scanner. It's just an option that you have to tick that you also have EDR, and then it's very simple.

The maintenance is minimal. We just need someone to clean up the false positives. In total, the maintenance only takes ten hours a month or so. The technical team, the managers and admins, can handle it. 

YOu do have to pay for a license in order to use the solution.

We did not evaluate any other solutions before choosing this product.

While the management is done for the moment on-prem, the solution is in fact cloud-based.

I'd rate the solution at an eight out of ten. We've been very pleased with its capabilities.

I would recommend the solution to others.