What is most valuable?
I like that it's industry tested and available on various platforms. I'm not sure we use any specific features of it, other than it’s a robust web server; the services, the database pools, good integration with Oracle database 12c, which is another product that we have.
How has it helped my organization?
Having the Oracle support has improved how my organization functions. We have a support contract for it 24/7. That's a huge thing, having the support.
Being able to stay on top of the release cycle and having reps that can keep us in the loop has been a major benefit.
What needs improvement?
I would like to see better integration with some of the cloud stuff that Oracle provides. We just went to an Oracle hackathon; a couple of us, a couple of weeks ago. It's a little confusing how the WebLogic Server, the cloud services and some other services interact; we were just trying to see how that works. What's the vision Oracle has bringing those two worlds together? That's what I'd like to see.
What do I think about the stability of the solution?
I’ve found it very stable. We haven't really had any issues that are related to the product at all.
What do I think about the scalability of the solution?
We have scaled it. We've had this product several years and kept upgrading it, of course. We started out with, maybe, one server instance, and then two, and now we're up to four. We haven't really had any major issues, as long as you follow the standards. It's been great.
How are customer service and support?
We had some Oracle people that we worked with that came in house. We were doing a major upgrade. People came and helped us day-to-day for a number of weeks. It's been great. As I’ve mentioned, having the 24/7 support, especially from our DBAs’ perspective, has been a real plus.
Which solution did I use previously and why did I switch?
Back in the day, probably 15 years ago, there were very few application servers. WebLogic was, at the time, the best. Of course, it changed hands a few times. Oracle finally bought it. We were an Oracle shop. We had a database. There just wasn't really any other solution, in terms of having the quality and support that we enjoy. I think that's important.
When you're running a business and you have customers around the country depending on you to get the business done, having the up time, having the server stable, and having that support behind us is the most important thing.
When I’m looking at a vendor, it's important that they follow industry standards, and have very strong support. I keep coming back to the 24/7 support. That's been invaluable for us; to be able to pick up the phone, or have somebody get on site with us because it's a mission-critical type of business we're in. That's the most important; having the Oracle name and standard, following that.
Which other solutions did I evaluate?
At that time, there were only a few options. At a previous company, we even made sort of a homegrown, homespun version, aspiring to get to WebLogic someday, when we had enough money. This was a start-up.
When I joined the company I'm with now, they had just become an Oracle shop and started with this product. I think we evaluated JBoss at the time. Every couple of years, we evaluate and see what's out there.
WebLogic's still the strongest, with all the suite of products that they provide.
What other advice do I have?
If you are serious about it and you have the money to spend, then spend it on a winner. There's all kinds of open source stuff out there. Stuff is changing constantly. If you're trying to run an enterprise business, it's sounds great, it's great for proof of concept. But, when it comes down to it, you don't want to build your own car. You want to buy something that's got some standards, has a big name behind it. That's what I suggest.
I don't give anything a perfect rating. This is software. It's constantly changing. Again, the breadth of services that are provided, and the support, again, is key to us.
*Disclosure: I am a real user, and this review is based on my own experience and opinions.