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VMware Cloud Director pros and cons

Vendor: Broadcom

4.0 out of 5

69 reviews
93% willing to recommend

Pros & Cons summary

VMware Cloud Director offers robust multi-tenancy, integration with vSAN, NSX, and vCenter, and automation features that enhance cloud management efficiency. Despite its stability and scalability, hyperscaler integration limitations, complex setup, and high pricing pose challenges. Technical support issues and integration difficulties with third-party solutions affect user experience. VMware Cloud Director remains a reliable choice due to its comprehensive features, but buyers should consider associated costs and potential support delays.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Remote console allows controlling booting and OS installation process.

VMware provides excellent technical support available 24/7.

vCloud Director supports seamless replication of VMs between data centers.

vCloud Director is highly reliable and scalable with multi-tenancy and multi-site configuration.

Integration with vSAN, NSX, and vROps enhances functionality and compatibility.

CONS

Lacks integration with hyperscalers, leading to limited cloud integration compared to Amazon and Azure.

Technical support has been problematic, with critical issues sometimes going unresolved in a timely manner.

Initial setup is complex and often requires experienced personnel to manage installation and deployment.

Pricing is high, which has led some users to switch to alternatives like Microsoft Intune due to cost concerns.

Lacks robust integration with third-party solutions, particularly in networking and data security.

VMware Cloud Director Pros review quotes

Technical Architect at a tech company with 1,001-5,000 employees

Apr 25, 2013

Great cloud services platform

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Director of IT at a manufacturing company with 1,001-5,000 employees

May 27, 2013

Simple, scalable, and comprehensive solution for large enterprises

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Consultor TI with 51-200 employees

Mar 29, 2015

It has easy to deploy machines.

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VMware Cloud Director

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Presales Cloud Consultant at a tech services company with 10,001+ employees

Aug 24, 2015

It helps us provide private cloud solutions to our clients.

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Virtual Systems Administrator at a university with 1,001-5,000 employees

Sep 29, 2015

Technical support’s wonderful; whenever we find an issue, we submit a ticket and they resolve it within an hour usually.

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Infrastructure Engineer at a tech services company with 501-1,000 employees

Sep 29, 2015

You can't go wrong with VMware.

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IT Infrastructure Engineer at a retailer with 501-1,000 employees

Oct 31, 2015

We’ve already deployed three-tiered applications with just a push of a button to deploy from dev to staging to production.

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Owner at a tech services company

May 22, 2017

Remote console (ability to control booting and OS installation process).

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AA

Abdulaziz Abanmy

System admin

Nov 18, 2018

Working with VMware has supported us especially in terms of building a very powerful cloud for our customers.

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JD

Technical Services Team Lead at Novosco

Nov 18, 2018

I like the functionality that's available with Orchestrator. The platform stability stuff that I would be involved in worries me from the automation side because you have a lot less hands-on control of things. Price point, it kind of puts us off.

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VMware Cloud Director Cons review quotes

Technical Architect at a tech company with 1,001-5,000 employees

Apr 25, 2013

Platform maturity and interoperability required

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Director of IT at a manufacturing company with 1,001-5,000 employees

May 27, 2013

Pricing can be beyond their budgets.

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Consultor TI with 51-200 employees

Mar 29, 2015

I think VMware has abandoned the product and with vSphere 5.5, vCloud Director is an obsolete solution.

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VMware Cloud Director

Free Report: VMware Cloud Director Reviews and More

Learn what your peers think about VMware Cloud Director. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.

884,873 professionals have used our research since 2012.

Presales Cloud Consultant at a tech services company with 10,001+ employees

Aug 24, 2015

Choosing VMware in general, is best in terms of functionality, but it is not necessarily cost effective, as their licensing and setup cost are too high.

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Virtual Systems Administrator at a university with 1,001-5,000 employees

Sep 29, 2015

Better GUI as they don’t hold with the programs that well. Better user interfaces in general. Both the administrative and user interfaces need to be better.

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Infrastructure Engineer at a tech services company with 501-1,000 employees

Sep 29, 2015

I feel like vCloud is two years behind the feature set – in terms of the UI, and vCenter. I can't do the same tasks that I can do in terms of UI as with vCenter.

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IT Infrastructure Engineer at a retailer with 501-1,000 employees

Oct 31, 2015

It loses points because things are moving so quickly that it has yet to catch up.

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Owner at a tech services company

May 22, 2017

Lacking additional services reduces the level of cloud integration companies just love with Amazon and Azure.

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AA

Abdulaziz Abanmy

System admin

Nov 18, 2018

There are some shortcomings. There are bugs with opening support.

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JD

Technical Services Team Lead at Novosco

Nov 18, 2018

Technical support is something that we've had problems with in the past. Across all the VMware solutions we have not always had the best response from support. To be fair a lot of the issues that came up for us have been quite niche but it seems that in terms of release cycles they introduced a lot of bugs and it's a lot of stuff that support generally has to work quite hard on. There have been cases when we've logged critical priority issues and not had responses in time. I think support is something that can be worked on.

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Popular Comparisons

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