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Umbrella pros and cons

Vendor: Umbrella
4.3 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Umbrella is praised for having transparent and clear costs, also being affordable compared to competitors.
Umbrella enhances organizational security by providing DNS-level protection.
Umbrella offers seamless security management, meeting expectations without complex situations.
Umbrella is recommended for its excellent customer support and high return on investment.
Umbrella ensures that access to blocked URLs must be whitelisted, enhancing security.

CONS

Umbrella's base package has tier-restricted features and lacks advanced functionalities like URL-level filtering or inspection, requiring more expensive subscriptions for these capabilities.
Enhancements are needed in Umbrella to include DHCP services to become a complete DDI solution, aligning with customer expectations.
When a VPN connection is established, Umbrella may not operate correctly, posing challenges for users.
The process of migrating to and deploying Umbrella can be complicated and often requires highly specialized users.
There can be occasional false positives in Umbrella's filtering, leading to legitimate sites being blocked, necessitating review or whitelisting.
 

Umbrella Pros review quotes

AmitKumar22 - PeerSpot reviewer
Product Manager at Frontier Business systems
May 24, 2026
My advice is to go ahead with Umbrella; it is a very nice product with good customer support plus a return on investment, as you are investing $1 and you are getting a value of $10.
Sanchit Makkar - PeerSpot reviewer
Soc For Ddi at a tech consulting company with 1,001-5,000 employees
May 7, 2026
Overall, Umbrella is a great product, and I have not seen any room for improvement.
reviewer2855808 - PeerSpot reviewer
Security Analyst at a renewables & environment company with 10,001+ employees
Jun 12, 2026
Umbrella has positively impacted my organization because previously, we were not having any visibility on what was coming in and what was going out, and currently, with the help of Umbrella, we are able to restrict what can go out and what can come inside, which is really helpful for each and every organization, not only for us.
Learn what your peers think about Umbrella. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
899,204 professionals have used our research since 2012.
MP
Associate Manager at Chevron
Jun 9, 2026
Umbrella positively impacts my organization by protecting us from cybersecurity threats and malware.
Keerthi Sankranthi - PeerSpot reviewer
Data Security Consultant at a tech vendor with 10,001+ employees
May 30, 2026
Umbrella has positively impacted my organization by ensuring that if anyone wants to access any of the URLs, the URL will be blocked, and if they want to access that particular URL, it needs to be whitelisted.
Jaswanth Kotla - PeerSpot reviewer
Senior Network & Security Engineer at a computer software company with 201-500 employees
Apr 19, 2026
Umbrella has positively impacted our organization by blocking some of the traffic, including some of the domains that were usually being generated.
reviewer2815197 - PeerSpot reviewer
Managing Director
Apr 16, 2026
Umbrella has positively impacted my organization by allowing our IT team to know that our users and our remote locations are having safe traffic and lowering the risk of malicious active actions and people going to the wrong websites, giving us ease of mind.
HO
Senior Network Security Engineer at Beta Information Technology
May 28, 2026
Umbrella has positively impacted my organization by providing a layer of security on the DNS level.
CI
ABO at A2Z MULTI-CLASSIC ENTERPRISE LTD
Jun 8, 2026
The software itself is very helpful for companies that are into enterprise systems and helps give you a very good modeling of what your request and your mission and vision is for your company, making the process seamless and more effective.
 

Umbrella Cons review quotes

AmitKumar22 - PeerSpot reviewer
Product Manager at Frontier Business systems
May 24, 2026
User experience of Umbrella can be improved, with less backhauling traffic, better browsing performance, and fewer VPN dependency complaints.
Sanchit Makkar - PeerSpot reviewer
Soc For Ddi at a tech consulting company with 1,001-5,000 employees
May 7, 2026
Umbrella has a tier-restricted feature in the base package that lacks advanced features such as URL-level filtering or inspection and requires more expensive subscriptions.
reviewer2855808 - PeerSpot reviewer
Security Analyst at a renewables & environment company with 10,001+ employees
Jun 12, 2026
Umbrella can be improved by providing something on a day-to-day basis so that users can be aware.
Learn what your peers think about Umbrella. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
899,204 professionals have used our research since 2012.
MP
Associate Manager at Chevron
Jun 9, 2026
I think Umbrella can be improved regarding AI capabilities.
Keerthi Sankranthi - PeerSpot reviewer
Data Security Consultant at a tech vendor with 10,001+ employees
May 30, 2026
However, there can occasionally be false positives where legitimate sites are blocked and require review or whitelisting.
Jaswanth Kotla - PeerSpot reviewer
Senior Network & Security Engineer at a computer software company with 201-500 employees
Apr 19, 2026
Umbrella can be improved because whenever a VPN connection is established, Umbrella may or may not work properly, and in this case, we face a challenge.
reviewer2815197 - PeerSpot reviewer
Managing Director
Apr 16, 2026
Umbrella can be improved with easier migration and easier deployment, as we had to get some really specialized users in to deploy the software.
HO
Senior Network Security Engineer at Beta Information Technology
May 28, 2026
Umbrella can be improved by adding DHCP services to be a full DDI solution, as most customers today are looking for a full DDI solution.
CI
ABO at A2Z MULTI-CLASSIC ENTERPRISE LTD
Jun 8, 2026
I wish Umbrella could make the whole process more user-friendly.

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