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Apptio Cloudability vs Umbrella comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 16, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
Apptio Cloudability enabled organizations to cut costs by up to 20%, saving thousands annually and streamlining reporting processes.
Sentiment score
4.3
Umbrella achieved 231% ROI in three years by reducing security threats and operational costs, despite initial high installation costs.
It'd be very easy to save at least 10 to 20% costs from cloud spend just by utilizing the features of right-sizing or commitments management that Cloudability offers.
Cloud Ops Lead at a tech vendor with 10,001+ employees
We save time by making the reporting easier.
Digital Marketing, Marketing Technology & Analytics Architect at a manufacturing company with 10,001+ employees
The platform has helped reduce security risk by proactively blocking malicious websites, phishing attempts, and other threats at the DNS layer before they reach the end users.
System Administrator at Relay Human Cloud
We have seen a significant return on investment, which I mentioned earlier in the data.
Head Of Business Finance at Zensar Technologies
We have seen an approximate ROI of around 231% over three years.
Soc For Ddi at a tech consulting company with 1,001-5,000 employees
 

Customer Service

Sentiment score
5.2
Enterprise customers desire better support consistency, improved data backup, and more effective communication, with mixed experiences on support responsiveness.
Sentiment score
4.7
Cisco Umbrella's customer service is highly praised for quick resolutions, technical expertise, and user-friendly support portals.
The customer support from Cloudability is great.
Cloud Ops Lead at a tech vendor with 10,001+ employees
Cloudability's customer support is adequate, and I would rate it an 8 on a scale of 1 to 10.
Digital Marketing, Marketing Technology & Analytics Architect at a manufacturing company with 10,001+ employees
I can reach them anytime for any problem I am having in my environment, and they provide great support with minimum downtime for any problem I may have.
Soc For Ddi at a tech consulting company with 1,001-5,000 employees
Cisco Umbrella's customer support is very good, and the product itself is supported by strong customer service.
Cyber Security Engineer at CNS Engineering
I rate the customer support of Umbrella 10 out of 10.
Product Manager at Frontier Business systems
 

Scalability Issues

Sentiment score
7.1
Apptio Cloudability is scalable and appreciated in regions but needs improved reporting, speed, cost analysis, and action capabilities.
Sentiment score
5.1
Umbrella's scalable, cloud-native architecture effortlessly supports organizational growth, eliminating extensive infrastructure needs and simplifying deployment.
Cloudability's scalability is excellent because it can link with as few as one cloud account to thousands of cloud accounts, so there are no issues there.
Cloud Ops Lead at a tech vendor with 10,001+ employees
Since it is a cloud-delivered service, it can support a growing number of users, devices, and locations without requiring significant on-premises infrastructure.
Data Security Consultant at a tech vendor with 10,001+ employees
Umbrella has definitely handled our organizational growth perfectly.
Head Of Business Finance at Zensar Technologies
Umbrella's scalability is very much flexible as you just buy a license and you can scale as much as you want.
Product Manager at Frontier Business systems
 

Stability Issues

Sentiment score
7.3
Apptio Cloudability is largely viewed as a stable, reliable tool that effectively supports both single-cloud and multi-cloud environments.
Sentiment score
8.1
Umbrella offers dependable stability and availability, effectively blocking threats and ensuring minimal disruptions with scalable, reliable cloud infrastructure.
Umbrella is definitely a scalable and stable solution.
Head Of Business Finance at Zensar Technologies
Umbrella has taken action by preventing and blocking access.
specialty cybersecurity at a tech vendor with 10,001+ employees
To my knowledge, everything went well when I was using that technology.
Field on-site engineer at a manufacturing company with 10,001+ employees
 

Room For Improvement

Apptio Cloudability needs to simplify interfaces, improve metrics, automate processes, and enhance integration for better user optimization and efficiency.
Umbrella faces feature gaps, complexity, and reliability issues; enhancing reporting, integration, and UI could improve usability and security.
I've found that Groups is basically unusable because if it can't be used everywhere, you would have to run both group-based access control and direct user-based access control at the same time, which doesn't make any sense.
Cloud Ops Lead at a tech vendor with 10,001+ employees
I believe that automating all manual processes in Cloudability would be beneficial, providing a proactive prescriptive analysis on what needs to be done to lower costs.
Enterprise Data Architect at LTIMindtree
It would be beneficial if we could use resource tags to provide more fine-grained visibility.
Digital Marketing, Marketing Technology & Analytics Architect at a manufacturing company with 10,001+ employees
There is no downtime or challenges.
Head Of Business Finance at Zensar Technologies
Umbrella's strong DNS layer security helps block malware, phishing, ransomware, and malicious domains through centralized policy management.
System Administrator at Relay Human Cloud
If Cisco can enhance integration breadth and policy flexibility, it would alleviate frustrations for teams managing a hybrid multi-vendor environment.
Network Security Engineer at Syndicateinfo solution
 

Setup Cost

Apptio Cloudability offers comprehensive features with annual usage-based pricing, ideal for large organizations despite higher costs.
Umbrella offers competitive, transparent pricing and valuable security features, though clarity on tier features and remote reporting is needed.
Compared to the rest of the industry, they may be a little more expensive than some other FinOps tools.
Cloud Ops Lead at a tech vendor with 10,001+ employees
The cost compared to other solutions is really cheap.
Head Of Business Finance at Zensar Technologies
Umbrella is a high-enterprise cost product, so one should look at their budget before implementing this solution.
Soc For Ddi at a tech consulting company with 1,001-5,000 employees
Although Umbrella may be priced higher, the security features, centralized management, threat protection, and ease of deployment provide good value for the investment.
System Administrator at Relay Human Cloud
 

Valuable Features

Apptio Cloudability optimizes AWS costs with features like Reserved Instance Planner, customized dashboards, extensive reporting, and seamless AWS integration.
Umbrella enhances cybersecurity by blocking threats with DNS-level protection, integrating web gateways, and simplifying management for increased productivity.
The forecasting feature has helped me understand how the resources are utilized and how the cost is burned, and then I use it to make changes to keep the cost in control.
Digital Marketing, Marketing Technology & Analytics Architect at a manufacturing company with 10,001+ employees
The Views feature is also beneficial because lots of teams may use Cloudability within an organization, allowing users to segregate data to particular Views so they are only looking at what's relevant to them.
Cloud Ops Lead at a tech vendor with 10,001+ employees
I find the reports to be extensive and elaborate, and I get whatever information I require.
Enterprise Data Architect at LTIMindtree
Umbrella has positively impacted my organization by allowing our IT team to know that our users and our remote locations are having safe traffic.
Managing Director
I am able to achieve almost net zero incidents.
Product Manager at Frontier Business systems
The platform effectively leverages threat intelligence and automated analysis to identify and block malicious domains, phishing attempts, and emergency cyber threats.
System Administrator at Relay Human Cloud
 

Categories and Ranking

Apptio Cloudability
Ranking in Cloud Cost Management
3rd
Average Rating
7.6
Reviews Sentiment
6.3
Number of Reviews
16
Ranking in other categories
No ranking in other categories
Umbrella
Ranking in Cloud Cost Management
6th
Average Rating
8.4
Reviews Sentiment
5.1
Number of Reviews
22
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Cloud Cost Management category, the mindshare of Apptio Cloudability is 5.5%, down from 13.1% compared to the previous year. The mindshare of Umbrella is 0.8%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Cost Management Mindshare Distribution
ProductMindshare (%)
Cloudability5.5%
Umbrella0.8%
Other93.7%
Cloud Cost Management
 

Featured Reviews

reviewer2795433 - PeerSpot reviewer
Cloud Ops Lead at a tech vendor with 10,001+ employees
Gained multi-cloud cost visibility and have optimized spend with detailed reports and rightsizing
The IAM feature is something that we struggle with using. IBM, the company that runs Cloudability, released the Groups feature back in the summer of 2025. While Groups can be used in some parts of the tool, it can't be used across the entire tool. I've found that Groups is basically unusable because if it can't be used everywhere, you would have to run both group-based access control and direct user-based access control at the same time, which doesn't make any sense. The Groups feature has improved over time, but it's still not something we feel we can use on an everyday basis, so the IAM section remains an issue right now. Most of the tool is very well-functioning and developed, and that's the only real improvement area that we've seen.
Srivathsanr R. - PeerSpot reviewer
Head Of Business Finance at Zensar Technologies
Gained clearer financial governance and have improved cloud cost visibility and forecasting
I do not feel that anything needs to be changed. Umbrella is solving the purpose and is on point. The UI is intuitive and user-friendly. The learning curve is very easy. The features provided are on point. There is no downtime or challenges, and it is easy to learn and easy to use. In total, I do not feel that improvement is needed as per our organizational use case. Maybe for other organizations, they might have some suggestions, but for our organization specifically, I do not feel that they are lacking somewhere. It is already providing us the best thing. Almost everything is working as we expect. Small things we do not always point out. I feel that it works well and we do not have such problems with them specifically.
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Top Industries

By visitors reading reviews
Financial Services Firm
24%
Retailer
7%
Manufacturing Company
6%
Computer Software Company
5%
Computer Software Company
16%
Outsourcing Company
12%
Manufacturing Company
11%
Construction Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise4
Large Enterprise13
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise14
 

Questions from the Community

What is your experience regarding pricing and costs for Cloudability?
Pricing and setup cost for Cloudability are good. Compared to the rest of the industry, they may be a little more expensive than some other FinOps tools, but that's to be expected because they have...
What needs improvement with Cloudability?
The IAM feature is something that we struggle with using. IBM, the company that runs Cloudability, released the Groups feature back in the summer of 2025. While Groups can be used in some parts of ...
What is your primary use case for Cloudability?
I use Cloudability to track costs across a multi-cloud infrastructure estate, including Google Cloud, AWS Cloud, and Microsoft Azure. Everything from reports and dashboards to anomaly alerts and ri...
What is your experience regarding pricing and costs for Umbrella?
My experience with pricing, setup costs, and licensing is neutral; it is not too good or bad, but reasonable for the market. Licensing is based on headcount in our organization, but now we need to ...
What needs improvement with Umbrella?
The user interface of Umbrella needs to provide more feasibility for understanding easily, as well as clearer details in the reports. Visibility is very important for an administrative user of Umbr...
What is your primary use case for Umbrella?
Umbrella serves as a cloud-delivered DNS encryption platform for protecting the DNS layer security both off-network and on-network, which allows complete management of DNS, enabling policy manageme...
 

Also Known As

No data available
Anodot
 

Overview

 

Sample Customers

Adobe, Uber, Pega, imgur, Pixable, Blackboard, Keboola, Avalara
Rubicon, Microsoft, Credit Karma, LivePerson, AOL, Vroom, Outfit7, Telit, NetSeer, Wix, Inneractive, EyeView, Etoro
Find out what your peers are saying about Apptio Cloudability vs. Umbrella and other solutions. Updated: June 2026.
904,748 professionals have used our research since 2012.