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Apptio Cloudability vs Umbrella comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jul 16, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
Apptio Cloudability enabled organizations to achieve substantial savings and ROI by optimizing cloud costs and facilitating contract renewals.
Sentiment score
4.3
Umbrella offers 231% ROI in three years, reducing security risks, costs, and downtime, despite high setup costs.
It'd be very easy to save at least 10 to 20% costs from cloud spend just by utilizing the features of right-sizing or commitments management that Cloudability offers.
Cloud Ops Lead at a tech vendor with 10,001+ employees
The numbers have become the trusted source and are used in vendor negotiations and forecasting discussions at the board level.
Global Finops Cloud Optimisation For Hsbc Lead at a financial services firm with 10,001+ employees
Apptio Cloudability helped us save a million dollars up until the contract renewal.
Platform Engineer at Treasury Wine Estates
The platform has helped reduce security risk by proactively blocking malicious websites, phishing attempts, and other threats at the DNS layer before they reach the end users.
System Administrator at Relay Human Cloud
We have seen a significant return on investment, which I mentioned earlier in the data.
Head Of Business Finance at Zensar Technologies
We have seen an approximate ROI of around 231% over three years.
Soc For Ddi at a tech consulting company with 1,001-5,000 employees
 

Customer Service

Sentiment score
5.2
Apptio Cloudability's customer service excels in setup with personal consultations, though support response times and availability could improve.
Sentiment score
4.7
Umbrella's customer service is praised for prompt, effective support, quick issue resolution, and excellent accessibility for ongoing projects.
It was always a matter of going out of the way to help us make sure that we had everything set up as we needed so that we could use the product as fast as we could and in the best way that we could.
Platform Engineer at Treasury Wine Estates
The customer support from Cloudability is great.
Cloud Ops Lead at a tech vendor with 10,001+ employees
The customer support is probably a six to seven; it has been quite slow, and getting resolution can be quite slow.
Global Finops Cloud Optimisation For Hsbc Lead at a financial services firm with 10,001+ employees
I can reach them anytime for any problem I am having in my environment, and they provide great support with minimum downtime for any problem I may have.
Soc For Ddi at a tech consulting company with 1,001-5,000 employees
Cisco Umbrella's customer support is very good, and the product itself is supported by strong customer service.
Cyber Security Engineer at CNS Engineering
I rate the customer support of Umbrella 10 out of 10.
Product Manager at Frontier Business systems
 

Scalability Issues

Sentiment score
6.8
Apptio Cloudability scales well for multiple users but has minor limitations in features and detailed reporting.
Sentiment score
5.1
Umbrella's cloud service offers effortless scalability for organizations of any size, ensuring security and easy onboarding across all locations.
Cloudability's scalability is excellent because it can link with as few as one cloud account to thousands of cloud accounts, so there are no issues there.
Cloud Ops Lead at a tech vendor with 10,001+ employees
I have not experienced any scalability issues.
Platform Engineer at Treasury Wine Estates
Regarding Apptio Cloudability's scalability, on a scale of one to 10, I would rate it probably a seven to eight.
Global Finops Cloud Optimisation For Hsbc Lead at a financial services firm with 10,001+ employees
Since it is a cloud-delivered service, it can support a growing number of users, devices, and locations without requiring significant on-premises infrastructure.
Data Security Consultant at a tech vendor with 10,001+ employees
Umbrella has definitely handled our organizational growth perfectly.
Head Of Business Finance at Zensar Technologies
Umbrella's scalability is very much flexible as you just buy a license and you can scale as much as you want.
Product Manager at Frontier Business systems
 

Stability Issues

Sentiment score
7.2
Apptio Cloudability is stable, highly rated, and excels in cost management and analytics for single or multi-cloud environments.
Sentiment score
8.1
Umbrella provides reliable, scalable, and secure service with minimal downtime, despite occasional connectivity issues requiring application restarts.
The communication around those outage issues has been quite poor.
Global Finops Cloud Optimisation For Hsbc Lead at a financial services firm with 10,001+ employees
Umbrella is definitely a scalable and stable solution.
Head Of Business Finance at Zensar Technologies
Umbrella has taken action by preventing and blocking access.
Specialty Cybersecurity at a tech vendor with 10,001+ employees
To my knowledge, everything went well when I was using that technology.
Field on-site engineer at a manufacturing company with 10,001+ employees
 

Room For Improvement

Apptio Cloudability needs affordability improvements, dashboard simplification, API enhancements, better support, automation, and broader optimization for Google.
Umbrella faces challenges with cost, integration, and features, requiring improved reporting, AI capabilities, and user interface enhancements.
I've found that Groups is basically unusable because if it can't be used everywhere, you would have to run both group-based access control and direct user-based access control at the same time, which doesn't make any sense.
Cloud Ops Lead at a tech vendor with 10,001+ employees
I believe that automating all manual processes in Cloudability would be beneficial, providing a proactive prescriptive analysis on what needs to be done to lower costs.
Enterprise Data Architect at LTIMindtree
It would be beneficial if we could use resource tags to provide more fine-grained visibility.
Digital Marketing, Marketing Technology & Analytics Architect at a manufacturing company with 10,001+ employees
There is no downtime or challenges.
Head Of Business Finance at Zensar Technologies
Umbrella's strong DNS layer security helps block malware, phishing, ransomware, and malicious domains through centralized policy management.
System Administrator at Relay Human Cloud
If Cisco can enhance integration breadth and policy flexibility, it would alleviate frustrations for teams managing a hybrid multi-vendor environment.
Network Security Engineer at Syndicateinfo solution
 

Setup Cost

Enterprise customers find Apptio Cloudability costly but valuable, especially for large organizations utilizing its advanced features and automation.
Umbrella offers competitive pricing and robust security features, though some users note tier-restricted features and remote reporting limitations.
If you are not going to use a lot of the automation that comes with the Turbonomics, with the cost findings and the ability to turn machines on and off and all these different things, it is probably not worth paying for Premium.
Platform Engineer at Treasury Wine Estates
Compared to the rest of the industry, they may be a little more expensive than some other FinOps tools.
Cloud Ops Lead at a tech vendor with 10,001+ employees
The cost compared to other solutions is really cheap.
Head Of Business Finance at Zensar Technologies
Umbrella is a high-enterprise cost product, so one should look at their budget before implementing this solution.
Soc For Ddi at a tech consulting company with 1,001-5,000 employees
Although Umbrella may be priced higher, the security features, centralized management, threat protection, and ease of deployment provide good value for the investment.
System Administrator at Relay Human Cloud
 

Valuable Features

Apptio Cloudability offers advanced optimization, cost visibility, customizable dashboards, and tools for efficient multi-cloud management and cost control.
Umbrella enhances security with AI-driven intelligence, reducing incidents and supporting hybrid workforces without VPNs through robust features.
The forecasting feature has helped me understand how the resources are utilized and how the cost is burned, and then I use it to make changes to keep the cost in control.
Digital Marketing, Marketing Technology & Analytics Architect at a manufacturing company with 10,001+ employees
The Views feature is also beneficial because lots of teams may use Cloudability within an organization, allowing users to segregate data to particular Views so they are only looking at what's relevant to them.
Cloud Ops Lead at a tech vendor with 10,001+ employees
Apptio Cloudability has positively impacted my organization by providing cloud cost visibility, allowing there to be trust in those numbers, providing showback and chargeback capabilities, and ensuring that cloud costs are fully understood.
Global Finops Cloud Optimisation For Hsbc Lead at a financial services firm with 10,001+ employees
Umbrella has positively impacted my organization by allowing our IT team to know that our users and our remote locations are having safe traffic.
Managing Director
I am able to achieve almost net zero incidents.
Product Manager at Frontier Business systems
The platform effectively leverages threat intelligence and automated analysis to identify and block malicious domains, phishing attempts, and emergency cyber threats.
System Administrator at Relay Human Cloud
 

Categories and Ranking

Apptio Cloudability
Ranking in Cloud Cost Management
3rd
Average Rating
7.6
Reviews Sentiment
6.0
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Umbrella
Ranking in Cloud Cost Management
5th
Average Rating
8.4
Reviews Sentiment
5.1
Number of Reviews
22
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Cloud Cost Management category, the mindshare of Apptio Cloudability is 5.7%, down from 13.0% compared to the previous year. The mindshare of Umbrella is 0.8%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Cost Management Mindshare Distribution
ProductMindshare (%)
Apptio Cloudability5.7%
Umbrella0.8%
Other93.5%
Cloud Cost Management
 

Featured Reviews

KW
Platform Engineer at Treasury Wine Estates
Finops platform has uncovered waste, supports right-sizing, and improves contract negotiations
I think Apptio Cloudability is a really very good platform for costing. I do understand it can be cost-prohibitive to buy the license to use Apptio Cloudability because of the way it charges. If you are not a big enough company, I can understand that. Apptio Cloudability might want to look at costing models for smaller businesses that cannot afford Apptio Cloudability or Apptio Cloudability Premium. I believe Premium is about one hundred thousand dollars or so in US dollars, and Apptio Cloudability I believe is a little bit less than that. However, there are small businesses out there that will not be able to afford either option. I wonder if that is a market to target, to look at a smaller model of Apptio Cloudability or at least a smaller costing model that could help those businesses as well. The other thing is that there are just a few anomalies inside Apptio Cloudability that I think can definitely be improved. It seems a really small thing, but when you are using it, it can actually be quite a big thing. Since Turbonomic has been integrated with Apptio Cloudability, as good as that is to be able to get those different costing figures and larger savings, it does not give the ability to have an instant Jira ticket integration with the Turbonomic costings or the advanced costing, if you would call it, inside Apptio Cloudability Premium. In the basic costings, you can use Jira and you can open up a Jira ticket and you can have all this information straight from Apptio Cloudability straight in the Jira ticket, assign it to someone, and then someone is working on it. You cannot do that in Turbonomic at the moment. I am not really sure why. Obviously, there is some sort of development issue behind the scenes, I imagine, with the way that Turbonomic works compared to the basic costing. It would be a huge advantage to be able to do that, to just open a Jira ticket, have someone assigned to it, and then proceed forward. I definitely think they should look at that.
Srivathsanr R. - PeerSpot reviewer
Head Of Business Finance at Zensar Technologies
Gained clearer financial governance and have improved cloud cost visibility and forecasting
I do not feel that anything needs to be changed. Umbrella is solving the purpose and is on point. The UI is intuitive and user-friendly. The learning curve is very easy. The features provided are on point. There is no downtime or challenges, and it is easy to learn and easy to use. In total, I do not feel that improvement is needed as per our organizational use case. Maybe for other organizations, they might have some suggestions, but for our organization specifically, I do not feel that they are lacking somewhere. It is already providing us the best thing. Almost everything is working as we expect. Small things we do not always point out. I feel that it works well and we do not have such problems with them specifically.
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Retailer
8%
Manufacturing Company
6%
Comms Service Provider
5%
Computer Software Company
14%
Outsourcing Company
13%
Construction Company
11%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise4
Large Enterprise16
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise14
 

Questions from the Community

What is your experience regarding pricing and costs for Cloudability?
Pricing and setup cost for Cloudability are good. Compared to the rest of the industry, they may be a little more expensive than some other FinOps tools, but that's to be expected because they have...
What needs improvement with Cloudability?
The IAM feature is something that we struggle with using. IBM, the company that runs Cloudability, released the Groups feature back in the summer of 2025. While Groups can be used in some parts of ...
What is your primary use case for Cloudability?
I use Cloudability to track costs across a multi-cloud infrastructure estate, including Google Cloud, AWS Cloud, and Microsoft Azure. Everything from reports and dashboards to anomaly alerts and ri...
What is your experience regarding pricing and costs for Umbrella?
The cost aspect is not something I focus on because security is something that cannot be equated to money when it comes to security. Time saved is significant. With a firewall, the slowness of site...
What needs improvement with Umbrella?
To improve Umbrella, I think that every application needs ongoing improvements over time because technology continuously updates; sometimes, Umbrella disconnects automatically without any notificat...
What is your primary use case for Umbrella?
My main use case for Umbrella is for VPN purposes, and we are also using Cisco Meraki for our network. One specific example of how I use Umbrella for VPN purposes in my daily work is that we have r...
 

Also Known As

No data available
Anodot
 

Overview

 

Sample Customers

Adobe, Uber, Pega, imgur, Pixable, Blackboard, Keboola, Avalara
Rubicon, Microsoft, Credit Karma, LivePerson, AOL, Vroom, Outfit7, Telit, NetSeer, Wix, Inneractive, EyeView, Etoro
Find out what your peers are saying about Apptio Cloudability vs. Umbrella and other solutions. Updated: August 2026.
911,549 professionals have used our research since 2012.