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Ubiquiti UniFi Reviews

4.3 out of 5
139 followers
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Featured Ubiquiti UniFi reviews

Ubiquiti UniFi mindshare

As of June 2025, the mindshare of Ubiquiti UniFi in the Wi-Fi Hotspot Software category stands at 34.3%, down from 35.7% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Wi-Fi Hotspot Software

PeerResearch reports based on Ubiquiti UniFi reviews

TypeTitleDate
ProductReviews, tips, and advice from real usersJun 2, 2025Download
Suggested products
TitleRatingMindshareRecommending
Purple WiFi3.539.8%100%1 interviewAdd to research
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Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Educational Organization
47%
Computer Software Company
7%
Comms Service Provider
7%
Financial Services Firm
5%
Retailer
3%
Manufacturing Company
3%
Government
3%
Non Profit
2%
Hospitality Company
2%
Construction Company
2%
University
2%
Media Company
2%
Healthcare Company
2%
Real Estate/Law Firm
2%
Agriculture
1%
Energy/Utilities Company
1%
Legal Firm
1%
Outsourcing Company
1%
Performing Arts
1%
Recreational Facilities/Services Company
1%
Transportation Company
1%
Wholesaler/Distributor
1%
Leisure / Travel Company
1%

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Ubiquiti UniFi reviews

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BC
Information Security Officer - VP at Unified Technology Solutions
Verified user of Ubiquiti UniFi
    Feb 7, 2022
    The cloud management has revolutionized the way we provide services to clients

    Pros

    "The cloud management has revolutionized the way we provide services to clients, onsite trips have almost ceased and once complicated changes are made in minutes."

    Cons

    "Documentation could be improved, especially regarding known issues or new features. It relies heavily on the user community to provide support and info. There is a vast user group with support groups on both the dedicated forums as well as most social media platforms."
    PeerSpot user
    Supervisor of IT Infrastructure & Cybersecurity at a comms service provider with 51-200 employees
    Verified user of Ubiquiti UniFi
      Dec 4, 2023
      Product version discussed: Unifi
      Ubiquiti's support model is community driven and it enables us to manage multiple networks from the same cloud logon
      Find out what your peers are saying about Ubiquiti UniFi. Updated May 2025
      853,868 professionals have used our research since 2012.
      PeerSpot user
      Network Administrator at a consultancy with self employed
      Verified user of Ubiquiti UniFi
      Nov 17, 2020
      User-friendly, centralized management, and there is a good knowledge base for reference

      Pros

      "I like the centralized management console, where we can add all of the devices to the Unifi controller and then management them from a single point."

      Cons

      "I don't like the concept of the QoS, Quality of Service configuration because it doesn't give very granular configuration access to prioritize network traffic."
      Director_45785 - PeerSpot user
      Director at Innate technology
      Verified user of Ubiquiti UniFi
      May 20, 2020
      Provides great cloud key functionality in monitoring the environment

      Pros

      "Functionality of the cloud key in terms of monitoring and managing the environment."

      Cons

      "Software interfaces could be improved and there is a lack of documentation."
      FS
      Consultant at SharKom Srl
      Verified user of Ubiquiti UniFi
      Mar 5, 2020
      Straightforward with good central management and good stability

      Pros

      "Overall, the suite of tools is quite useful."

      Cons

      "If I could manage the W-LAN or other items without a UniFi switch, that would be very helpful. I have not tried, but I think some options are tied to the hardware, like the Ubiquiti switch."
      JM
      Manager ITeS at a tech services company with 1,001-5,000 employees
      Verified user of Ubiquiti UniFi
      Jan 17, 2020
      Product version discussed: 5.616.35
      Good centralized management and easy to set up, but technical support needs to be improved

      Pros

      "The most valuable feature of this solution is how it is centralized."

      Cons

      "Setting up IP generation for something like guest access is pretty confusing and should be improved."
      PeerSpot user
      Works
      Verified user of Ubiquiti UniFi
      Jul 11, 2019
      Allows for effective monitoring and troubleshooting both remotely and on-site

      Pros

      "The level of reporting offered by the controller, when used with other Ubiquiti equipment, has been invaluable."

      Cons

      "A more powerful heatmapping application in the controller would assist in more reliable WiFi modeling."
      PeerSpot user
      IT Director at Newport
      Verified user of Ubiquiti UniFi
      Jun 7, 2019
      Quick and easy to install with great features, but not recommended for a large installation

      Pros

      "The most valuable features are its easy access, the controller, and constant updates."

      Cons

      "They provide support via Chat ONLY, and moreover, they are not very knowledgeable."