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Twilio Pros review quotes

NH
Professional Freelancer at Freelancer
May 20, 2024
I like Twilio's business development features like chat and call routing.
Megha Shyam K - PeerSpot reviewer
Head Of Data Engineering at Healthcare AI based start-up
May 21, 2024
The solution is very easy to use.
reviewer2542086 - PeerSpot reviewer
CTO at a financial services firm with 11-50 employees
Sep 9, 2024
I've integrated Twilio into our customer communication workflow for two-factor authentication and SMS messaging. It's very easy to use with good documentation.
Find out what your peers are saying about Avaya Infinity Platform vs. Twilio and other solutions. Updated: December 2025.
879,425 professionals have used our research since 2012.
Gustavo Mejía - PeerSpot reviewer
Technical Lead at Novateva
Oct 25, 2024
Twilio provides an easier and more organized way for officers and agents to communicate with clients, either through SMS or email, rather than using personal devices.
 

Twilio Cons review quotes

NH
Professional Freelancer at Freelancer
May 20, 2024
There are issues regarding stability, and I would rate it as two out of ten.
Megha Shyam K - PeerSpot reviewer
Head Of Data Engineering at Healthcare AI based start-up
May 21, 2024
The product must provide a developer-friendly way of changing and modifying the integrations.
reviewer2542086 - PeerSpot reviewer
CTO at a financial services firm with 11-50 employees
Sep 9, 2024
The main issue I've encountered is sometimes slow SMS delivery in South America.
Find out what your peers are saying about Avaya Infinity Platform vs. Twilio and other solutions. Updated: December 2025.
879,425 professionals have used our research since 2012.
Gustavo Mejía - PeerSpot reviewer
Technical Lead at Novateva
Oct 25, 2024
Customer support should improve in responsiveness and receptibility.