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Studio Creatio Reviews

Vendor: Creatio
4.3 out of 5
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What is Studio Creatio?

Studio Creatio offers a customizable low-code/no-code platform for process management, CRM, and case management. With scalability and intuitive usability, it supports complex workflows and omnichannel communication, enhancing business efficiency.

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Studio Creatio is the #17 ranked solution in top Low-Code Development Platforms, #20 ranked solution in top Rapid Application Development Software, #21 ranked solution in BPM Software, and #23 ranked solution in top Business Orchestration and Automation Technologies solutions. PeerSpot users give Studio Creatio an average rating of 8.6 out of 10. Studio Creatio is most commonly compared to ServiceNow: Studio Creatio vs ServiceNow. Studio Creatio is popular among the small business segment, accounting for 39% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 13% of all views.
Buyer's Guide
Studio Creatio
May 2026
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Studio Creatio mindshare

Product category:
Business Process Management (BPM)
As of May 2026, the mindshare of Studio Creatio in the Business Process Management (BPM) category stands at 1.1%, up from 0.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
Studio Creatio1.1%
Camunda7.7%
IBM BPM4.1%
Other87.1%
Business Process Management (BPM)

PeerResearch reports based on Studio Creatio reviews

TypeTitleDate
CategoryBusiness Process Management (BPM)May 30, 2026Download
ProductReviews, tips, and advice from real usersMay 30, 2026Download
ComparisonStudio Creatio vs CamundaMay 30, 2026Download
ComparisonStudio Creatio vs Automation AnywhereMay 30, 2026Download
ComparisonStudio Creatio vs Pega PlatformMay 30, 2026Download
Suggested products
TitleRatingMindshareRecommending
ServiceNow4.3N/A92%231 interviewsAdd to research
Camunda4.17.7%89%78 interviewsAdd to research
 
 
Key learnings from peers
Last updated May 30, 2026

Valuable Features

Studio Creatio offers business process management, low-code/no-code capabilities, and customizable workflows, allowing entities to tailor processes. It features pre-configured CRM functionalities, ease in scaling, and task automation. Intuitive design and built-in tools support omnichannel communication, data integration, and machine learning for enhanced efficiency. Its flexibility, simplicity, strong scalability, and support are praised, ensuring seamless operation for companies of varying sizes.
  • "For example, in the banking sector, I optimized a system that was processing 50 applications per day to be 100% automated, with only delivery requiring human intervention, ultimately achieving processing 500 to 600 cards per day, up from 50 to 60 applications, fully automated with minimal human intervention except when delivery was needed."
  • "The best feature Studio Creatio offers is its no-code functionality."
  • "Whenever you need a new feature, you can build on top of your session."

Room for Improvement

Studio Creatio requires enhancements in process design tools and multi-data source capability for improved integration. Customization of both mobile and UI features needs refinement. Adding on-premise stability and advanced integration options can support diverse environments. Language translation accuracy, particularly in Spanish, needs attention. Further development in HRM features and virtualization of external data handling is necessary. Addressing performance and no-code functionality limitations can improve user experience.
  • "Mobile users are quite frustrated, so the system needs more modern features, modern user interfaces, and an independent development module for the mobile app."
  • "Based on my experience, the company's pricing, setup cost, and licensing are somewhat high."
  • "Numerous options can make implementation confusing."

ROI

Studio Creatio significantly boosted ROI by streamlining workflow automation and reducing operational costs. Implementation led to better customizability and faster project completion, enhancing productivity and efficiency. The user-friendly interface and integration capabilities made training quicker, thereby shortening the adoption period and minimizing downtime. The enhanced data management and reporting features provided actionable insights, facilitating better decision-making and improved business outcomes.

Pricing

Studio Creatio users find the solution reasonably priced with licensing requirements. It is considered inexpensive when compared to ECM solutions like OpenText or IBM, and also cheaper than other low-code platforms like Mendix. Users rate the pricing a five or six on a scale of one to ten. Some express that pricing plans aren't user-friendly due to additional features requiring separate purchases. The approximate cost is $15 per user per month, with a new flexible pricing model being competitive.
  • "The tool is reasonably priced."
  • "I rate the product price a five or six on a scale of one to ten, where one is cheap, and ten is expensive."
  • "It is fairly competitive."

Popular Use Cases

Organizations primarily use Studio Creatio to optimize processes, automate tasks, and integrate systems. Studios Creatio is used to streamline recruitment, orchestrate purchasing, dematerialize workflows, and enhance sales and marketing operations. It facilitates CRM functionalities, supports process automation in engineering and marketing, and allows for data-driven decisions across industries like insurance, banking, and education. Companies use it as a low-code platform for customer-centric platforms, improving efficiency and enhancing customer relationships.

Service and Support

Support at Studio Creatio is knowledgeable, responsive, and proactive with a strong community backing. Users appreciate the swift response times, though time zone differences can cause minor delays. Many find having a Customer Success contact beneficial. Some challenges exist in specific regions, but the knowledge base is a valuable resource. With high ratings, the support teams effectively address inquiries within agreed timelines, proving efficient and helpful for most users.

Deployment

Studio Creatio's initial setup is often straightforward and depends on project complexity and customization needs. Cloud deployment is faster, taking minutes, while on-premise takes longer. For projects with foundational requirements, setup can extend to months. Users find it intuitive but acknowledge a learning curve for complex business processes. It is easier compared to some solutions but demands effective planning, especially with Active Directory integration. Teams typically range from two to six people for deployment.

Scalability

Studio Creatio is described as highly scalable, supporting diverse applications and a broad user range. It allows thousands of users without performance issues and accommodates various organizational roles. The platform enables multiple simultaneous processes, adapting to medium and large enterprises. Expanding functionality and customization are key features, with a focus on meeting distinct customer needs. Users discuss the ease of scaling, emphasizing adaptability to different business sizes and industries. It integrates smoothly into existing systems, supporting document and workflow management.

Stability

Studio Creatio demonstrates exceptional stability, consistently receiving updates every two months. Users express satisfaction, citing minimal issues. Occasional communication problems arise due to internet constraints, particularly in regions like Chile. Despite minor cloud-related delays, data remains secure. Instances of lower environment crashes are infrequent and attributed to AWS or Azure. Users rate its stability between seven and nine out of ten, highlighting its reliability and robust performance in various applications.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Studio Creatio Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
Large Enterprise2
By reviewers
By visitors reading reviews
Company SizeCount
Small Business75
Midsize Enterprise52
Large Enterprise63
By visitors reading reviews

Top industries

By visitors reading reviews
Financial Services Firm
13%
Comms Service Provider
11%
Construction Company
11%
Manufacturing Company
9%
Transportation Company
5%
Computer Software Company
5%
Outsourcing Company
4%
Legal Firm
4%
University
4%
Healthcare Company
4%
Media Company
4%
Energy/Utilities Company
4%
Government
3%
Real Estate/Law Firm
3%
Educational Organization
2%
Marketing Services Firm
2%
Retailer
2%
Performing Arts
2%
Religious Institution
2%
Recreational Facilities/Services Company
2%
Logistics Company
2%
Wholesaler/Distributor
1%
Consumer Goods Company
1%
Aerospace/Defense Firm
1%
Hospitality Company
1%
Insurance Company
1%
Museum Or Institution
1%
Non Profit
1%
Pharma/Biotech Company
1%
Agriculture
1%

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Learn more about Studio Creatio

Studio Creatio focuses on enhancing business process management with its adaptable platform. It provides CRM functionality and dynamic case management suitable for diverse business applications. The platform is praised for scalability, ease of change implementation, and advanced AI tools. Users benefit from excellent dashboards, an offline mobile app, and robust support. While its strengths are notable, there is potential for improved UI customization, translation accuracy, and seamless integration. Users seek enriched process design tools, flexible data handling, on-premise versions, and optimized mobile and cloud performance.

What are the key features of Studio Creatio?
  • Customizable Processes: Tailor workflows to meet specific business requirements.
  • Low-Code/No-Code Platform: Develop solutions with minimal coding required.
  • Scalable CRM Functionality: Grow and adapt CRM processes effortlessly.
  • Dynamic Case Management: Manage varying cases efficiently across sectors.
  • AI/Machine Learning Tools: Empower decision-making with advanced analytics.
  • Omnichannel Communication: Seamless communication across platforms.
  • Efficient Field Force Management: Enhance field operations with integrated tools.
What benefits and ROI can users expect from Studio Creatio?
  • Enhanced Efficiency: Streamlines processes for better productivity.
  • Scalability: Supports company growth with adaptable solutions.
  • Improved Customer Satisfaction: Elevates engagement and support.
  • Cost-Effective Process Automation: Reduces manual tasks and errors.
  • Comprehensive Data Analysis: Facilitates informed decision-making.

Studio Creatio empowers industries like insurance, banking, and education with solutions for process automation, CRM, and third-party tool integration. It optimizes sales, marketing, and services, streamlines tasks, and supports recruitment and workflow dematerialization. Organizations benefit from enhanced decision-making through data collection and analysis, leading to improved customer-centric platforms.

Studio Creatio customers

Rangel Logistics Solutions

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Product Categories

Product Categories
Business Process Management (BPM)
Rapid Application Development Software
Low-Code Development Platforms
Business Orchestration and Automation Technologies

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Studio Creatio Reviews Summary
Author infoRatingReview Summary
Creatio Consultant at AavishkarIT Solutions Pvt Ltd4.0I extensively use Studio Creatio for workflow automation, customization, and integration, achieving significant ROI and cost savings. While its powerful Process Designer is key, I desire improved mobile functionality and universal external system connectivity. It suits large organizations.
Creatio Technical Consultant at a computer software company with 11-50 employees4.0I've used Studio Creatio for five years across industries; it's a scalable, low-code CRM platform with solid support, though not truly no-code and requires technical knowledge. Stability is good, but lower environments can occasionally crash.
Software analyst at a comms service provider with 1,001-5,000 employees4.0I use Studio Creatio for lead management and form configuration, valuing its no-code features, stability, scalability, and support. I rated it 8/10, wishing for more native integrations, despite its high cost and secure AI.
Deputy Chief Information Officer, Head of Digital Strategy & Cybersecurity at Kyiv City Council4.0We use Studio Creatio to build platforms with smart features. It’s user-friendly, customizable, and offers strong offline capabilities. However, it's sometimes slow, and its documentation needs improvement. We considered ServiceNow, Mendix, and Appian as alternatives.
IT-Director (CTO) at No Code Services4.5Studio Creatio is a versatile tool for process automation, CRM, and integration with third-party platforms. It improves efficiency with valuable features like BPM process designer and machine learning but faces translation issues with Spanish service agents, affecting clarity.
Assistant Consultant at a performing arts with 51-200 employees4.5I utilize Studio Creatio in my company as a low-code, no-code CRM platform. While it's user-friendly and saves time and money, its lack of maturity is concerning. Despite considering Siemens and Salesforce, we transitioned from a legacy system to Studio Creatio.
Business Development Manager at Terralink3.5I use Studio Creatio for change management, appreciating its ease, scalability, and agility. My concerns include its unstable marketplace, difficult integration, and inconsistent implementation support, though community and sales support are strong.
Product Manager at Nodos Consultores4.5I find Creatio excellent for sales and marketing due to its low-code tools, ease of use, and scalability. It's stable with great support. I'd only wish for customizable list views for different contact types, but I highly recommend it.