SOTI MobiControl Reviews

Name: SOTI MobiControl
Brand: SOTI
Rating: 4.1 (51 reviews)

Vendor: SOTI

4.1 out of 5

51 reviews
92% willing to recommend

What is SOTI MobiControl?

SOTI MobiControl, our award-winning mobility management solution provides the ability to securely manage mobile devices and connected peripherals, applications, content, and email. With MobiControl's advanced security and management features, businesses have granular control of how mobile devices are used for business, and how data is accessed to ensure sensitive corporate information is kept in authorized hands only.

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SOTI MobiControl is the #7 ranked solution in top Enterprise Mobility Management (EMM) solutions. PeerSpot users give SOTI MobiControl an average rating of 8.2 out of 10. SOTI MobiControl is most commonly compared to Microsoft Intune: SOTI MobiControl vs Microsoft Intune. SOTI MobiControl is popular among the large enterprise segment, accounting for 65% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 15% of all views.

Helped 861,170 peers since 2012

Featured SOTI MobiControl reviews

Mohamad Charara

Head of IT at a consultancy with 201-500 employees

SOTI MobiControl is nice and powerful but has some complications. The interface is not easy. In IT, if you manage multiple platforms and systems, it becomes tedious and hard. Also, there are issues with phones supported by SOTI. SOTI MobiControl's support should be extended to a broader range of phones, especially in Africa, where many people do not have access to high-end devices. Investing in expensive devices that could be lost or stolen overnight is not logical. In addition to expanding device compatibility, we would also like to see the platform made easier to use and more control over settings.

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Anuraj Nair

Presales Engineer at SNSIN

The product's initial setup phase is straightforward. If someone is deploying the agent and making sure that the device is getting enrolled to meet their concerns, then it will take 15 to 20 minutes. The configuration policies are fine. The solution is deployed on the cloud. In terms of the deployment process, I would say that my company operates as a reseller of the tool. For the customers who are seeing the solution for the first time, the installation process could be a challenge, but if you spend a couple of hours with the product, then the process can seem easy as the solution does not offer a command line interface and everything is mostly based on a graphical user interface. The person handling the installation process should have some basic knowledge about the product.

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Sahi Ibrahim SOUMAHORO

Operation Manager at a construction company with 11-50 employees

I would like to see some SMS integration so people can send data directly from a mobile phone through SMS when there's no internet. This feature would be good because there are some places in Africa where the internet stability isn't that good. During the voting process, they send the result through SMS. If SOTI can add the functionality where some of the clients can send information offline, via SMS, then that would be a good improvement for some places where there isn't a lot of internet stability.

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SOTI MobiControl mindshare

As of July 2025, the mindshare of SOTI MobiControl in the Enterprise Mobility Management (EMM) category stands at 6.3%, down from 7.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Enterprise Mobility Management (EMM)

PeerResearch reports based on SOTI MobiControl reviews

Type	Title	Date
Category	Enterprise Mobility Management (EMM)	Jul 11, 2025	Download
Product	Reviews, tips, and advice from real users	Jul 11, 2025	Download
Comparison	SOTI MobiControl vs Microsoft Intune	Jul 11, 2025	Download
Comparison	SOTI MobiControl vs Jamf Pro	Jul 11, 2025	Download
Comparison	SOTI MobiControl vs Workspace ONE UEM	Jul 11, 2025	Download

Title	Rating	Mindshare	Recommending
Microsoft Intune	4.1	33.2%	94%	278 interviews Add to research
Workspace ONE UEM	4.1	11.1%	84%	101 interviews Add to research

Valuable Features

SOTI MobiControl offers valuable features like remote control, geofencing, application deployment, location tracking, and device management. It supports remote accessibility, enhances security with geo-boundaries, and facilitates efficient app updates. Users highlight its user-friendly interface and wide compatibility with various platforms. The ability to remotely manage, reset, and control devices while maintaining app consistency and security is highly appreciated. SOTI MobiControl's cost-effectiveness, stability, and support contribute to its popularity.

"SOTI MobiControl brings ROI for customers, as they can save significantly by cutting travel costs to manage devices, since everything can be managed from the dashboard."
"SOTI MobiControl is user-friendly and easy to access compared to AirWatch."
"The integration and deployment of features in SOTI MobiControl are very easy and user-friendly."

Room for Improvement

SOTI MobiControl requires enhancements in documentation and user interface for better usability. Reporting capabilities and customization need improvements alongside enhanced features for app containerization and iOS device management. Users highlight difficulties in Android device enrollment and wish for more intuitive dashboards and configuration processes. Training and support services demand attention for seamless operation. Device compatibility should be expanded, and improvements in push notifications and remote management features are necessary. Pricing stability and market competitiveness remain concerns.

"For improvement, maintaining pace with updates from operating systems such as Android and Windows would be sufficient."
"There are some limitations with the remote control feature, and the interface occasionally experiences issues."
"The area that could be improved is the reporting services or application usage. They need to integrate more with local resellers so they can fetch information from ISP providers and allow for a more detailed overview of device usage, such as internet packages."

ROI

Several users find SOTI MobiControl valuable for device management and security. Although some struggle to quantify ROI, they report cost savings through improved efficiency, reduced downtime, and tracking capabilities, particularly in safeguarding expensive assets. Some highlight increased productivity by preventing interruptions in operations and controlling data costs. Recovery of stolen devices has been notably successful. Despite mixed feedback on measurable financial returns, many appreciate the avoidance of manual work and effective deployment of resources.

Pricing

SOTI MobiControl's pricing is viewed as competitive, with costs around $25 per seat annually plus maintenance. It's often compared to Microsoft Intune, which can be cost-effective if bundled with other Microsoft packages. Pricing varies depending on deployment type and location, impacting affordability for smaller companies or those in emerging markets. Discounts are available for high-volume purchases, and the licensing model offers some flexibility, but additional features can add to costs. Overall, it is considered budget-friendly by some, yet expensive by others.

"You need to secure a license on a per-device basis."
"It is an expensive product."
"The product is reasonably priced at the moment."

Popular Use Cases

Organizations use SOTI MobiControl primarily for managing mobile devices like tablets, smartphones, and rugged devices. It facilitates remote management, software deployment, device tracking, and application control. SOTI MobiControl supports secure data handling, version control, and logistics operations. It aids in employee communication, location tracking, and inventory management across various sectors including transportation, retail, and government. The platform allows customization for specific needs, ensuring efficient processes and security compliance.

Service and Support

SOTI MobiControl support shows mixed feedback. Some find the customer service good and accessible, with quick responses and dedicated support contacts. Others experience inconsistency in technical assistance, with some level-one agents lacking deep product knowledge, but escalation often resolves issues effectively. Many appreciate the Enterprise Support option for expedited help. Response times and problem-solving abilities vary, with some satisfied while others feel improvement is needed in addressing technical challenges promptly.

Deployment

Many users describe SOTI MobiControl's initial setup as straightforward and simple, praising the ease of use. However, some find the process complex, especially when dealing with firewall configurations or on-premise versions. Several mention challenges during updates or transitions from older versions. Assistance from SOTI Support and tech teams is often commended, although others point out ongoing difficulties, highlighting that setup complexity varies with customer requirements and network configurations.

Scalability

SOTI MobiControl demonstrates varied scalability experiences. Some users rate it highly, appreciating its ability to grow with their needs, while others face challenges but find it manageable. Its integration with multiple platforms and adaptability to business growth is noted. Issues with license management and server upgrades are concerns. Overall, it offers good scalability, supporting large and small user bases, with flexibility for both cloud and on-premises models.

Stability

Users find SOTI MobiControl generally stable but report occasional issues. Some note problems with new Android devices or large device numbers. Stability issues sometimes arise after upgrades, but support is effective. Many rate stability highly, though a few have faced update or deployment challenges. Major partners rely on it for large operations without significant problems, and some users rate stability between eight and ten out of ten. Most find it reliable for device management.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our SOTI MobiControl Buyer's Guide for additional reliable information.