Sophos XG Reviews

We use Sophos Firewall for our environment.

The Sophos Firewall, from our interaction and the way we are using it, is a very effective network security solution that basically protects our infrastructure, identifies any infections or any network security threats that actually may happen within our environment. We also are able to manage our users in terms of bandwidth usage and the allocation of bandwidth, whereby we give our users restricted access for use during working hours and they are supposed to utilize the bandwidth and make sure that we optimize and prioritize the applications able to get the necessary bandwidth. We do use it to manage our bandwidth. We do use it as well to make sure that our environment is secure against any possible threats.

In terms of the Sophos XG Firewall, what really excites us is basically the issue of intrusion detection and the intrusion prevention features. Those are both very, very good. 

The issue of sandboxing as well is something that is very useful. It's able to protect our environment quite well. 

Email protection is something that we are basically using all the time and it protects our environment which has more than 2000 users. 

All of the protection features are great in terms of securing our environment.

Sophos is way ahead of a number of other products in terms of the enhancements and upgrades they offer.

Sophos offers a great centralized dashboard that makes it easy to see what's happening on your network. 

The initial setup is very straightforward and the solution is extremely user-friendly.

The documentation is very, very good.

In terms of the product, from the way that we have been utilizing it, we have noticed that the vendor has been able to continuously upgrade and upgrade and update the product with new features. You'd find that all the time a new release has come out, and we're actually happy with that. We don't find it inconvenient that we are constantly upgrading. 

I can't think of any downsides in terms of the features on offer.

I'd like the dashboard to be improved. It could be a bit more customizable. 

I have about five years of experience with the product.

We are very satisfied with the functionality. We are very satisfied with the way that it is securing our environment. The stability has been excellent.

We have 2,000 users on the solution currently.

The solution is very scalable. We basically started with about 900 users. We went up to about 1,300. As we went up, as our users increased, we also scaled it up in terms of protection. Sophos was able to scale up easily and protect all our end users as well as our environment. It's been great overall.

We do plan to increase usage. Our employee base is about 10,000. We have 2,000 networked employees and we are planning to add another 1,000 users by the end of the year.

The technical support has been great. All of our technical staff have been certified as Sophos administrators. They were able to offer us the training to make sure that all of the support staff are familiar with the functionality of the product. Then, in terms of technical support that we may need, when we call the Sophos team, they are usually very available and they are even able to support us remotely if there is a need to do that. We are extremely satisfied overall.

I also often work with Cisco's ASA Firewall as well as Nagios. We bought Sophos to complement the ASA firewall.

The initial setup was very, very straightforward. You find that we did not even require a lot of external help from the vendor. It's so straightforward. The documentation is quite comprehensive and it takes the user through a step-by-step process, It's very user-friendly.

For the firewall as well as deployment of the end-user, the email protection as well as the sandbox, and the like, it took us approximately three days to finalize everything for our entire environment. We had over a hundred network sites, which are dotted through the city of Harare, therefore, we knew that we had to make sure that deployment was done fully throughout the entire environment.

There was very minimal, minimal assistance from the vendor. The vendor, here and there, would assist if we requested their help. However, you'd find that in most of the installations we did in-house, we didn't need the vendor to do anything. We knew that the installation process was very user-friendly.

The cost of procuring this product is very reasonable and it's very affordable for most organizations.

We're a customer and an end-user.

We use the latest version of the product.

I'd advise those considering the solution that Sophos' security solution is highly synchronized, very secure, and provides comprehensive security. I'd like them to know that it has enhanced and very detailed and sophisticated functionality, which is really easy to use, easy to deploy, and very user-friendly. It is a product that I would highly recommend for any organization that needs to comprehensively secure its infrastructure.

I'd rate the solution at a nine out of ten.

We use it for the protection of our network. We also have a product from Sophos for ransomware protection using which we are able to protect our network from ransomware. All of our solutions are from Sophos, and we have everything integrated. 

We can define which systems can be accessed from outside of our company. We can define the connection rules for inside and outside of the company. It is easy to implement or modify rules.

It is very easy to use. You can configure and monitor everything from one unique dashboard. It is also easy to install.

Its price should be improved. It should be cheaper. 

In terms of features, I am happy, and I don't need more features. The firewall is perfect, but the antivirus could be better. It would be useful if the antivirus was less heavy and had better performance.

I have been using this solution for two years.

It is stable. We receive the updates online. They provide the updates at a good frequency. 

It is scalable to a limit. If the size of the network grows, you will have to buy new equipment. If you need just a few more connections, you will able to work with the existing system.

Currently, we have 16 users who are using it. We don't have any plans to increase its usage because our company is in liquidation. If the government decides, we can have more projects, but, as of now, we are in liquidation. We are keeping things working for now, and we plan to keep using this solution, but there are no investments.

We have support from the supplier of our firewall, and if needed, we also get support from the people who develop our software.

It is easy to install. Our company is at three locations. It takes two days to install it at all locations. It takes one day for one location and another day for the other two locations.

For the first installation, we took the help of the supplier. Since then, we do it ourselves. We don't have teams attached directly to the system. We have two or three IT guys who work with this system, but we can have support from the maintenance team.

Currently, we have a contract for three years. It would be good if its price is reduced before we renew the contract. We will buy the equipment if it is cheaper.

I'm happy with what I am getting. I haven't faced any problems. Everything is integrated, and it is easy to install and easy to control. 

I would rate Sophos XG a nine out of ten. I am very satisfied with this solution.

The solution is very easy to use. It's easy to navigate. 

I like that I can create new rules and policies quite easily.

The solution works quite well overall.

The solution is easy to set up and configure.

Technical support has been very good.

The solution is scalable.

The product so far has been quite stable.

We are in the movie industry. We're a movie distribution company. Currently, we are affected badly by corona, since March of 2020. We are working from home, however, this solution is for on-premises tasks.

The pricing can be high unless you choose a longer contract.

We've been using the solution for about two years. 

We have no complaints in regards to the stability. It doesn't crash or freeze. There are no bugs or glitches. It's good. We find it to be reliable in terms of performance.

The scalability potential is very good. If a company needs to expand it, it can do so with ease.

We have 100 users on the solution.

We have 24/7 help if we need it. The technical support on offer is quite helpful. The offices are also in Mumbai, and that makes it very easy to connect with them and get help when we need it.

Previous to Sophos, we worked with Cyberoam. We switched due to the fact that Sophos took over Cyberoam and the Cyberoam model we had was outdated. Therefore, we were upgraded in Sophos.

The initial setup is quite easy. it's not overly complex. The configuration process is also very simple.

We have a team within our organization that can handle any maintenance that is required.

The pricing is not an issue. We pay almost it's $40,000 per year. Longer contracts offer better pricing. I'm taking a renewal with a four-year core contract.

I'd recommend the solution to other users and companies. Sophos has been great so far.

I'd rate the solution at an eight out of ten. It loses some marks due to the fact that I have had some technical issues with it. I also don't use it that much and wouldn't consider myself a Sophos expert. I need to spend more time with it.

We use it for firewalling. Lately, we are also using it for remote access or VPN access for the users to the firewall and then onto the local network for people working from home. We've seen a huge jump in work from home. Everybody is working from home, so we need a secure connection to the office.

I am not using its latest version. I normally wait for a couple of months before upgrading the unit to make sure there are no bugs or issues. I check on the forums to see what other people are saying and whether there are any issues. 

There are many features. VPN, firewalling, and intrusion detection are the main features that are most useful for us at this time.

Their support is fairly good, and they come back to me. I've had an issue once or twice where I couldn't understand what the support person was saying because those calls were probably routed to India. They were a bit difficult to understand, but it is generally not an issue.

I have been using this solution for seven years.

It is stable. We've been dealing with it for such a long time. We know exactly how to set it up. Sometimes, clients have got funny ideas, and I just say to them, "You tell me what you need, and I'll do the config and set it up." I've got two clients who have got technical skills. One of them is fairly proficient on Sophos, so he does the work as well, but for most of our other clients, we set it up, and there are no issues. It just works.

It is scalable provided you purchase the correct product. We do a bit of homework. We don't just sell you the first device on the list because that's not always suitable. We do a scope of the client's business. They may be a startup with just five users, but they might have a plan to have 100 or 200 users. We need to just size according to what they anticipate to be. It is no good if we sell them an entry-level device now, and two months later, it is too small. We purchase according to a client's requirements.

We've got clients with four users, and the number can go up to hundreds. I'm currently busy setting one up for 150 users, and obviously, there is much more work involved in doing the remote VPN setups.

I use the local support in South Africa. If they can't help me, then I log a case with their international support. They're fairly good, and they come back to me. 

I've had an issue once or twice where I couldn't understand what the support person was saying because those calls were probably routed to India. They were a bit difficult to understand. They spoke so fast, and I could not hear what they were saying, but it is generally not an issue. It is not a showstopper, and we manage to work. If I don't understand, I say to them, "Can we rather chat by email?", which makes it a lot easier.

There some other firewalls that my company is using, but they're way below in terms of specs and what they can do. Sophos XG is a layer 7 firewall, and most of the others are only layer 2 firewalls. Sophos is far superior. 

I do not have any knowledge about Cisco, Juniper, or other firewalls. I don't really use them. I use some open-source firewalls, but they're also a lot lighter. I've got one or two very small clients or non-profits where we run an open-source firewall, but the feature set is way limited compared to Sophos.

Sophos XG comes in at a fair price as compared to some of the other products out there. Its learning curve wasn't that steep. It makes sense, and it is a sensible product. It is not like some of the other products.

It is simple for me. I've done so many setups. I can probably do these things in my sleep. In fact, I have got one in front of me now that I need to configure and install. I'm fairly proficient in the use of these devices. I'm happy with it.

The deployment duration depends on the setup. Some simple setups can be up and running within two hours. Complex ones most probably will take four to six hours. It also depends on the client's needs. Some of them have simple requirements, and they just want firewalling and one or two remote-access VPNs. Others have got a complex setup where we need to set up cameras and VoIP telephone systems. It all depends on a client's requirements.

It doesn't require any maintenance because the definitions are auto-updated. I've got a dashboard where I can manage all of the firewall devices from one dashboard. If I want to upgrade the software on 20 of them, I'll log onto the dashboard and upgrade the software just by selecting it and saying upgrade the software, and it is done. It requires very minimal handling on a day-to-day basis. Antivirus definitions, scanning definitions, and all those things are auto-updated anyway.

It comes at a fair price as compared to some of the other products out there. Its price is in the middle. It is not the cheapest, and it is also not as expensive as Juniper, Check Point, and definitely Cisco. Nowadays, everybody is very cost-sensitive, and people don't want to spend unnecessary money, but even before that, it was a fairly priced product.

You've got your choice of what license you want. There are basically two types of licenses, and it depends on what you need to do, and everything is included in that license. There is no cost for VPN and DMZ. You purchase the license, and you know upfront what you're getting or what you're not getting, and that's it. It is one license fee and done and dusted.

I would definitely recommend this solution to others. I recommend it to all my clients. I'm using it at home as well, and it works great. I'm fairly proficient in it, so I'm very confident. I can recommend it to anybody and everybody. It is a great product, and I've got no issue with it.

I would rate Sophos XG a ten out of ten. It is a rock-solid product that works. We've so many deployments of this solution. I'm just happy with it. 

We use Sophos XG to provide access to our internal environment, to our infrastructure for our clients.

It is easy to implement.

It is very secure, which is why we have chosen it.

It is already secure but it could be better in terms of other breaches that may occur.

I have been using the latest version of Sophos XG for a few months.

It's a stable solution.

Sophos XG is scalable.

This solution is being used by approximately 800 to 1,000 people.

Technical support is very good. They are very prompt.

I have not used any other solutions before using Sophos XG.

The initial setup is straightforward. It is easy to install and it only took a few hours to do.

You only need one person to maintain this solution.

We have an in-house team to install and deploy the solution. We did not use an integrator.

We pay our licensing fees yearly.

I don't think that it is expensive when you compare it with other solutions available on the market.

We have not had any issues with this solution. I would recommend it and my advice is that people should definitely try it out.

I would rate Sophos XG a nine or a ten out of ten.

Overall the solution works well.

The reporting could be improved in this solution by adding more details.

I have been using this solution for approximately five years.

There used to be problems with the stability of the solution a few years ago but now the solution is stable and reliable.

We have approximately 400 users using this solution in my company and we plan to increase usage in the future.

The technical support has been good.

The initial installation is straightforward.

The solution is priced well.

I am satisfied with the solution.

I rate Sophos XG a seven out of ten.

I use this solution for a firewall and proxy server.

The valuable features of this solution are the VPN, load balancer, and the QoS for splitting the ISP band.

The reports could improve, they do not seem complete and more information could be added.

I have been using the solution for approximately two years.

I am very happy with the stability of the solution.

There are currently five people using this solution in my organization.

The technical support is good and they provided me assistance through email.

The initial setup is easy. It takes approximately three hours to install.

There is a license required for this solution that is priced well and all the features are included.

I would recommend this solution, it is very good.

I rate Sophos XG a ten out of ten.

Most of the clients use it for web filtering, application control, SSL inspection, and VPN. We have on-premise and cloud or virtual environment deployments. On the cloud, Sophos XG is on Azure or OVH.

The most valuable is the synchronized security between Sophos XG and Sophos endpoint because it provides a lot of visibility about unknown applications. The endpoint shares the information of unknown applications, and you can learn about those applications and create policies to allow or block those applications.

Everything is working as expected at this moment, but the anti-spam solution in Sophos XG needs to be improved. It needs more granular features and more stability. The anti-spam solution currently doesn't have many features, and we would like to have more features. At this moment, there is no expression filter for anti-spam. We need something to be able to filter subjects or attachments in emails based on the keyword. Sometimes, there is an issue with anti-spam, and Sophos XG suddenly stops processing incoming or outgoing emails. The only solution for this issue is to restart the appliance.

Their support should be improved. It takes a long time to escalate a support case from level one to level two.

I have been using Sophos XG for six years.

It is stable, but sometimes, there is an issue with anti-spam, and Sophos XG suddenly stops processing incoming or outgoing emails. This is the only issue that I have with the anti-spam solution on Sophos XG.

It is scalable. Most of our clients are small enterprises. We also have some medium enterprises.

Their support should be improved. When we open a support case on their support portal, it first goes to their tier-one support. When an issue is complex, it takes a long time to escalate a support case to a level-two engineer, which is frustrating. Their response time is slow.

Its deployment and setup are very easy. It is not at all complex to set up. The deployment duration varies. It can take around three days for a deployment with anti-spam, application control, IPS, and VPN with filtering.

For its deployment and maintenance, usually, there are two of us, but sometimes, there is just one person.

Most of the customers here evaluate FortiGate against Sophos XG. Some of them also evaluate WatchGuard Firebox. In the past, FortiGate had the advantage of having an SD-WAN solution, but now Sophos also has an SD-WAN solution with a graphical user interface.

Sophos XG is very easy to follow and easy to configure, which is something very valuable for me and our customers. It is also very easy to use a site-to-site VPN with certificates, which is another pro. SD-RED devices are one more advantage that Sophos has over other vendors. These devices are very useful for those customers who don't have IT personnel in branch offices. With SD-RED devices, they can connect to the central site. The connection is automatically established with Sophos XG on the site. There is no need to have an IT person on the site.

I would recommend this solution because it is really easy to implement. Sophos XG is very focused on cybersecurity. Its ability to synchronize information with Sophos endpoint is a very good feature when you are concerned about security. Other vendors or firewalls are more focused on establishing the connection and policies.

I would rate Sophos XG an eight out of ten. It is very good, but it could be better.

I have found the solution easy to use and fully integrated.

The solution could improve by having better security.

I have been using this solution for one year.

In my experience, I have found it to be scalable.

The installation took approximately one day to complete.

We did the implementation of the solution and we used a team of two.

I would recommend this solution to others.

I rate Sophos XG a nine out of ten.

We mainly use this solution for team meetings. We also implemented the LAN control for Sophos XG.

We have been dealing with this solution for the past four years and we haven't had any challenges or complaints from any of our clients.

We created and configured a VPN for connecting our remote sites to make them more secure and reliable. We also like its two-factor authentication features.

The support service level agreement in regard to the amount of time needed to upgrade things is too low. It should be higher.

I have been using Sophos XG for roughly four years. 

This solution is both stable and secure.

The technical support is good enough. 

I would absolutely recommend this solution to others. It's far better than other solutions available on the market right now. This solution could benefit any organization. 

Overall, on a scale from one to ten, I would give this solution a rating of nine. 

It is a firewall. It is used in my defense line. It provides defense and a form of security for my internal network.

IPS and advanced threat protection (ATP) are the most valuable features. I am able to segment my network traffic and block incoming connections. It is also easy to use.

I would like to have better SSL decryption and HTTPS decryption. There should be filtering of SSL and HTTPS traffic.

Sophos XG consumes a lot of endpoint resources. It consumes a lot of RAM and CPU resources, and they should look into this.

I have been using this solution for two years.

It is stable.

Its scalability is fine. We have about 40 users. We don't have any plan to increase its usage at the moment. However, it depends on recruitments and other things. If required, my company would change my box to a bigger one for better processing speed.

Their technical support is okay. Sometimes, during the webinars, when I have some questions, they respond to them, but sometimes, I don't get any response.

I have worked with Check Point before. Check Point is very expensive. At this time, we are not thinking of switching to another solution. If we were switching, Cisco Firepower would have been an option, but my colleagues, who have good experience with such solutions, would prefer to stay with Sophos XG. Cisco Firepower is a little bit complicated to use. It is also expensive. Cisco and Check Point have different boxes for different things, whereas Sophos brings everything into one box.

It was straightforward.

Its price is fair. It is cheaper and way better than others.

I like this solution. I would rate Sophos XG an eight out of ten.

We use this solution as our main firewall. We also use it for email security purposes. Within our organization, there are roughly eight employees using this solution. 

The user interface is very good. As we've been using Sophos for four years now, we're very comfortable with the GUI interface. In addition, the IPS is quite good. 

We recently updated our previous version; now, the security licensing fee is quite high. I don't know if it's a bug in the OS, but it's not been very stable after we upgraded to the latest version.

we have been using Sophos for XG for four years. 

Sophos is quite stable.

It's not that scalable but it's good enough for us. 

We are not very happy with the customer support they provide — it's quite slow.

A year ago, we contacted technical support regarding the high security licensing fees but they still haven't gotten back to us; they're still analyzing the log.

Support-wise, I would only give Sophos a rating of three to four out of ten. 

For us, the installation was very straightforward. We deal with a local vendor and they guide us through the installation process. We haven't experienced any issues setting up this solution. 

The price of Sophos is reasonable. It's not too expensive — I think it's worth it. Price-wise, I'd give Sophos a rating of eight out of ten.

Before Sophos, we were using Fortinet. Fortinet was also a good solution but Sophos was equipped with more features that we needed. 

Feature-wise, I would give Sophos a rating of seven out of ten.

They need to improve their support, overall customer care, and lower the security licensing fees. If they improved these issues, I would give them a higher rating.

 Before upgrading any Sophos firmware, be sure to contact the Sophos team and upgrade it according to their advice. Without their advice, I wouldn't recommend performing an upgrade.

We are using a basic model for its security features. We are in the hospitality industry and it has all of the features that we need.

The interface is user-friendly and the product is easy to configure.

Support for this product is something that is really important, and it needs to improve.

I have been using Sophos XG for almost eight years.

This solution has been stable so far.

This is a scalable product and we have about 45 people using it.

Only one person is required for maintenance.

Before the current pandemic, technical support was good, but it is becoming worse.

In the past, I have worked with SonicWall and Fortinet products.

I prefer Sophos because of the user-friendly configuration and stability.

The initial setup is easy.

This is a budget-friendly product with reasonable pricing.

In summary, this is a good product and other than the support, I don't think that there is anything else that will improve it for us.

I would rate this solution an eight out of ten.

We are using Sophos XG for remote two-factor authentication. We manage the web and application access, as well as the traffic. We also used it for remote, site-to-site VPNs.

The most valuable feature is the remote VPN.

The multifactor authentication is helpful because whenever the user wants to connect to the firewall, they have to use the authenticator before they can access it.

The LAN traffic management features such as implicit denial are very good.

Technical support can be slow to respond, which is something that should be improved.

In the future, I would like to see the addition of artificial intelligence for identifying and controlling traffic.

We have been using Sophos XG for the past year.

This is a reliable solution.

This product is scalable. We have approximately 400 users, spread across different departments. As our production increases and we onboard more users, we will extend the use of Sophos XG.

The technical support team is good but sometimes, there is a large delay in answering the phones.

The initial setup is straightforward.

We had assistance from the vendor during the onboarding process when the system was being set up. They spotted a lot of things during the implementation, which helped.

We get a return on this investment because the inbuilt two-factor authentication means that we don't need to purchase a third-party tool for this security feature.

The price is good and licensing fees are billed on a yearly basis.

We evaluated Cisco Firepower but we found that Sophos XG was more efficient in terms of cost. As such, we implemented XG.

This is a product that I can recommend for organizations with a medium-level or large-level infrastructure.

I would rate this solution a nine out of ten.

I generally use Sophos for the firewall and also for endpoint protection. 

The dashboard is easy to use and quite sensitive, I like it. The reporting offers a lot of detail and that's good. 

The technical support they offer is difficult to access. There is no direct number to call and when you do get hold of them and have confirmation, it takes a while to get a response.

I've been using Sophos XG for about seven months. 

I haven't had any issues with stability. 

Dealing with technical support is not simple. 

The initial setup is straightforward. 

I know a little about Cisco which is less complicated than Sophos, but I prefer the Sophos dashboard. 

I recommend this solution, the only issue is that it's not suitable for enterprise size companies. 

I rate this solution a seven out of ten. 

We primarily use the solution for security and protection.

The solution seems to be very easy to use.

The administration is pretty simple.

The solution is easy to deploy.

We've found the solution to be quite stable.

My understanding is that the solution is scalable.

Cyberoam was extremely hard to develop. If this solution makes that process easier, we will be happy.

The solution should be lowered. It would help entice more clients. We'd like to pay a lower price.

We're concerned about the safety of our devices. We are worried if someone manages to hack the firewall, that they will be able to get past other protections and perhaps onto devices. We'd like Sophos to remain vigilant in its protective capabilities and to continuously update its solution to expand its security offering in order to better protect its customers.

It would be helpful if the solution offered some tutorial videos to help new users learn the system quickly.

There should be some trial on offer that allows users to try out the solution and learn it before implementing it.

I've only been working with the solution for about one month or so. It hasn't been that long just yet.

The solution has been very stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable in terms of the performance it offers.

The solution is scalable. If a company needs to expand it, it shouldn't have any issues doing so.

We have about 200 people using it in our company.

I have not used technical support just yet. If some issue comes through in the future, I will reach out. However, as of now, I can't speak to their level of responsiveness or their knowledgeability.

I used to use Cyberoam. However, this particular solution was acquired by Sophos, and therefore, now the company I work for uses Sophos. It's pretty much the same product.

The product is pretty easy to deploy. We use a gateway from our partner, and not with Sophos.

The solution is a bit costly. It would be ideal if it was less expensive for its user base.

We pay a yearly licensing fee. We do not pay monthly.

I'm a customer and an end-users. I do not have a business relationship with Sophos.

I'm not sure which version of the solution we're using. It might be version 65 or something like that.

We do not use the cloud version. It's for device management, and therefore it's on-premises.

Currently, I would rate the solution at a seven out of ten. I haven't used it for very long, and can't fully evaluate it; I must learn more about the offering and what it can do first.

I am a reseller.

It is feature-rich, I like the server authentication, and the reports are good.

The recent changes of the policy compared to Cyberoam are a little bit less user-friendly and complicated. Cyberoam is much easier to use.

Security could be better.

In the next release, I would like to see improvements made to the policy and simplify the policy-making, as the complexity of it makes it really tough.

I have been working with Sophos XG for more than six years.

It's a stable product.

It's more scalable than most, but like other products, a Sandbox cannot be scalable.

Our clients are small and medium-sized companies.

We get a local-level team for support. There is less support with Cyberoam.

Cyberoam is the first product I started selling. We sell Fortinet also. Customers prefer Fortinet.

There is not a lot of difference between Sophos and Fortinet, they are very similar but in a large environment, Fortinet is better.

The initial setup is really not a problem, but the policy-making is a bit complex.

The price is not reasonable. The price is a bit higher.

Cyberoam is better in terms of cost.

I always recommend Sophos but there is a Enterprise security concern so I prefer Palo Alto.

I would rate Sophos XG an eight out of ten.

We use this solution as a firewall for everyone to connect to the internet.

We protect ourself and we use it as a VPN to connect to the internal network. 

It is improved significantly. 

It is simple to use.

The interface should be changed. It should be more user-friendly.

They should also update the policies and statistics because Fortinet is better, but Sophos could grow.

In the next release, I would like to see improvements to simplify the interface and more policy deployments.

It was Cyberoam and we upgraded to Sophos XG. We have been using Cyberoam for more than 10 years and more than one year with Sophos XG.

We were on version 17 and have just upgraded to version 18.

It's stable. We have no problem at all with stability or with Sophos XG.

Its high availability is fine, it's good. It's scalable as well.

 We have approximately 500  employees using this solution.

We will continue and increase our usage of this product.

We had one issue with Cyberoam, but it was upgraded with Sophos. They helped us, but it takes a bit of time to resolve it but it's fine. 

We also use Fortinet FortiGate for large locations. The Fortinet usage is completely different than Sophos. Sophos is simple, but I prefer Fortinet.

It's easy to install. 

It takes the team one hour to launch it.

We have a team of 15 people to deploy and maintain this solution.

We completed the installation ourselves.

We purchased the technical appliances for on-premises.

We have our license for three years.

Yes. Fortinet. However the price is much better to Fortinet.

I would recommend Sophos XG to others, but it would depend on their capacity.

I would rate Sophos XG a seven out of ten.

We are an IT solution company and we provide network security. This solution is used for securing your network.

The solution has very good security features, is easy to use for administrators and users, and has informative reports.

I would like to see in future releases a tool to scan for malicious packets and give the location of where they are coming from. Nowadays all over the world is suffering from ransomware threats. If they could map where those packets are coming from and make the packet monitoring more efficient it will be helpful to prevent more of these kinds of threats.

I have been using the solution for approximately five years.

The solution has been highly stable.

We have used SonicWall and Fortinet in the past.

The installation is very easy for anyone. The configuration is straightforward, all the information is available through a quick Google search.

The price can be a bit steep but for the number of features, it is worth it. Additionally, the enterprise version of this solution is priced well for all the features that you receive.

If you are thinking about implementing Fortinet, SonicWall, or any other product you will pay extra for additional security features and might need to purchase additional licenses. If they just spend a little more on this solution they will get the extra features for the same amount.

This solution has security features that in other solution you have to purchase them as add-ons, such as malware and email filters. Comparing this solution overall to competitors it is by far the best.

I rate Sophos XG an eight out of ten.

The product has a console that is based in the cloud for all their products. In this console, they have email security, firewall security, endpoint security, et cetera. All of the products on offer in the console are very useful for us.

The solution is stable.

The solution works well for enterprises and large-scale organizations.

The manuals or guides we are given are too simple. When we are implementing the product, it is difficult for us as we don't have more detailed information. 

The technical support on offer is slow. When I have questions, they answer me very slowly. Sometimes within 24 hours, I have a response. However, it can be longer. In Mexico, Sophos doesn't have technical support locally. It's in Argentina or in other countries. It would be nice if support was available in the country.

The stability is okay. That said, as an enterprise solution, it can be a bit unstable during the initial implementation.

The solution works well for enterprise-level organizations.

We're not overly satisfied with technical support. We'd like to see local support, from within our country. Due to the fact that it is coming from outside, the response is very slow. We'd like it to be faster. We aren't completely satisfied with the level of service we get. 

The initial setup is difficult in that there isn't enough documentation available to walk a user through the process. It can cause some issues. It's not exactly straightforward.

Sometimes we need to work with other resellers. We don't always implement the solution by ourselves. 

We are partners with Sophos.

We are using the 130-type of solution.

We take a hybrid approach to deployment. Some servers are on-premise and some servers are in-cloud.

I'd rate the solution at an eight out of ten.

We use the solution for typical perimeters a firewall is used for. Recently they have added some more additional security such as web application firewalls and email security as part of their offering.

The solution has all the security features you would need for any type of environment. I have found the protection capabilities and email security protection most valuable.

In feature releases of the solution, I would like there to be an increase in the detection capability. The detection is low compared to the other solution available in the market.

I have been using the solution for approximately three years.

The solution has been stable. However, two years ago there were some issues causing stability concerns.

I have found the solution to be scalable.

I have found the technical support could be more knowledgeable and faster in the future.

The installation was very easy. When comparing the installation to other firewalls it takes approximately the same amount of time. We were able to complete the migration from our old firewall in one day. In terms of migration downtime, it is in the average range compared to other solutions. The rolling out of the policies time depends on the existing environment.

The deployment and maintenance of the solution can be done by one technician, it is very simple.

There is no license required to use this solution.

I would recommend this solution to others.

I rate Sophos XG an eight out of ten.

I'm providing services to my customers. They are using Sophos firewalls, and a few of them are also using antivirus.

Content filtering and intrusion prevention are most valuable. Our customers are fully satisfied with the performance of Sophos. It has all the features that they require in a firewall. 

They need to do more quality checks before they release firmware upgrades. Currently, a few Cyberoam firewall customers are facing some issues while upgrading the Cyberoam firmware to Sophos. After the new firmware is installed, they are seeing some performance issues, which require some bug fixes. The performance is fine after getting the required support. Customers who are already using Sophos hardware are quite satisfied with this solution. 

Their support should also be improved. We are facing difficulties getting support on time through email or phone.

I have been using this solution for three to four years.

I regularly contact them. Connecting Sophos support is quite a difficult task during the pandemic. We are facing difficulties getting support on time through email or phone. Sometimes when a problem comes, it has to be sorted for the customer quickly, but it is taking time. One of the customers has just upgraded a firewall from Cyberoam firmware to Sophos, and it took them around ten days to get that firewall upgraded from Sophos.

Most of the customers compare Sophos with Fortinet. In comparison to Fortinet, people are more satisfied with Sophos. Sophos has a big customer base in India. Therefore, they are good in terms of performance and customer satisfaction.

I would rate Sophos XG a seven out of ten. We are satisfied with its performance.

We are primarily using Sophos XG for the identity base, policies, load balancing, and SD-WAN. Right now we have separate, different branches, therefore, we need to integrate it with SD-WAN. Of course, with SD-WAN, we need to do the load balancing, the VPN failovers, and also watch the connectivity. We are more particular on the link, and also the implementation of user policies.

The Multi-Link, or the Multi-Wan, SD-WAN, is extremely valuable to our organization.

The Anti-Spam and the Gateway Anti-Virus capabilities have been very useful.

The solution offers a very good Network Ring, QRS, and landing management. 

We've found that the reporting is very good overall.

They really work scalability into the solution at the outset.

The SD-WAN could be improved. It is not yet full-blown; it's only basic, really. They need to move on with the algorithm on how the SD-WAN works, and how it works in comparison to other brands of SD-WAN. Sophos should study those algorithms on how they do the SD-WAN to learn a few things that may help them build out their own solution.

I've been using the solution and various other Sophos solutions for a while.

If you do the right planning, most of the time Sophos is good for five years. It depends on the recommendations as well. Sometimes the Sophos team or supplier will show you the number of users or number of networks and they'll illustrate to you a plan most suited to what you have and what you might have. They assess everything and give you a five-year plan. That way, if you need to expand, they've already taken that into consideration at the outset and there's room to scale.

We have about 100 users.

Due to the pandemic, we don't really have any plans to expand. We may be downsizing a bit. We'll see.

We've been satisfied with Sophos' technical support. They are very helpful and responsive. Their staff is quite knowledgeable.

I've worked with Sophos previously and we had a different setup. In terms of implementation, sometimes there are complex setups and sometimes the setup s are more basic. Right now, we have a complex setup. We need to ensure interconnectivity between our branches. We'll have different networks, different sites, and a lot of complexity. 

It doesn't really take too long to deploy, however. The support from the supplier is good. They're always available to assist. They are well-trained and they are already familiar with the setups and configuration so they're doing a pretty good job in terms of helping us.

The supplier, the reseller, the partner of Sophos, is doing the change for the end-users. Most of the basic configuration has already been already done by us, however, for more complex areas, we could ask them, and they could come to us to configure it for us.

The pricing is based on the acquisition cost.

We have evaluated a few different solutions. We've looked at Palo Alto and FortiGate products. In terms of our end-point security, we've also looked at Trend Micro and a few others.

We are just a customer and an end-user.

We are using the latest version of the solution.

ON a scale from one to ten, I would rate this solution at an eight.

Sophos XG protects our network from advanced threats.

VPN client list has a secondary client, so we need to use it without specific software for Sophos Connect client. I am using the VPN client list and it works fine.

There's an IP address delivery for our VPN client and a limited range of IP addresses. So this is a problem in the latest firmware release, but rather than using homework scenarios, we need a lot of VPN clients.

I have been using Sophos XG for a couple of years.

It's important to put together the VPN client features and others because we need to use this to improve the scenario and implement the IP address delivered to the VPN client. With another point of sale there, I believe that incorporating the two solutions is important to make the VPN client work.

We offer contact center services and have a channel to reach the product support team, and they are ready to help when needed.

We use the SRX from Juniper as the second firewall, and Sophos is useful as a first firewall facing the internet edge. We also use it as an SD-WAN, and we're going to use it as a load balancer instead of a BIG F5 load balancer. All of the things like web filtering and internal email filtering will be inside Sophos XG.

Sophos is a stable solution, and we haven't had any bugs or limitations.

The GUI and support could be better. I think there are other products that we are going to deploy instead of Sophos. We have already upgraded a month ago because the interfaces and support for Sophos are really weak. But other products like Juniper, Cisco, or FortiGate are better than Sophos. It's also complicated, and the end-user or client does not understand it.

The interfaces and the GUI design are not easy, and when you do something, unrelated things are in the same configuration site. There are different sites to visit to configure Sophos. This is even more than other products. Many features can be improved, especially the VPN and web filtering features.

We have been using Sophos XG for about five years.

Sophos XG is stable. 

Technical support could be better. I already opened a ticket three days ago, but they are not interested or have not cooperated with the end customer. But Juniper and Cisco are fast to respond compared to Sophos. Sophos is really complicated, and it's not fair to buy the annual support when they don't provide any support quickly when you request it.

The price is fair.

I would advise potential users not to use Sophos if they are not buying the appliance. They should use another product like FortiGate, Check Point, or Palo Alto.

On a scale from one to ten, I would give Sophos XG a six.

I like how you can integrate with other endpoints and Intercept X in one central management platform. I think it's a perfect solution. Sophos will manage everything in one container. You can manage many firewalls or endpoints within one panel.

Data traffic analysis could be better. I think Fortinet products like FortiAnalyzer are very effective in analyzing data traffic. I think it's better than Sophos. It could also be more stable.

I have been using Sophos XG for more than two years.

I think Sophos has to concentrate on the latest firmware's stability because we have version 18, and we have many problems with our customers who have this version. I think Sophos has to thoroughly test the firmware before launching it. When you get any update on any hardware device, you get many problems. It's not good.

On a scale from one to ten, I would give Sophos XG a seven.

We are using it for our VPN and firewall. It acts as our firewall for the external portal into our network.

It is very easy to configure and straightforward. The firewall rules are straightforward.

It works great out of the box. It has been working as advertised, and I haven't had any issues with it.

Its user interface is a little bit slow.

I have been using this solution for a couple of weeks.

It has been up and running for probably three weeks and hasn't had any issues. I didn't have a lot of time on it yet to make a good call about that, but so far, so good.

It scales for our purposes. We're a very small office. We have 25 users on the system. We're an engineering consulting company, so all remote users are accessing our network

It is being used quite heavily, and I don't see any need to increase its usage at all at this point.

I didn't have any direct interaction with Sophos. Their online documentation is very good. It is much better than Cisco.

It was a replacement for Cisco ASA Firewall. Our Cisco licensing had expired, and it was very expensive. Sophos XG is a lower-cost solution for the same thing. It was also easier to configure.

It was very simple. It took a couple of hours.

We had a partner, and they did the initial setup and walked us through it. Our experience was very good.

Its maintenance is very simple. You need less than one administrator for its maintenance.

I expect to see ROI in a year or two.

Its licensing cost is around 700 bucks a year or something like that. It is 100 bucks a month at the most. It seems to be standard licensing with no additional costs.

I would advise others to go through the Sophos demos. They are very good, and they walk you through configuration and use cases. Their online documentation is very helpful in not only configuring it but also selecting a proper model to deploy.

I would rate Sophos XG an eight out of ten for ease of use and cost.

We use this solution as a firewall, and for remote login during the lockdown period.

We have used Sophos client, which is connected to the firewall to help our users to log in remotely. 

We have always used firewalls, this is just a different one that we have deployed. It allowed our clients to log in remotely. 

It has also helped us with outbound and inbound account management.

We have used it to manage the usage of the sites and helping to control the internet usage during productive hours.

I like the dashboard, the interface, the management console, and the remote login.

I would like to explore network access control. I haven't seen that it is clearly deployed.

It might be something that is already in place, or if it is available on another device.

I would want the level of integration to have another device on your network that is also reliable.

I have been using Sophos XG for three years.

It's very stable. It has never given us any problems.

When there are power failures, we have to reboot the network.

We have not tested the scalability. Our users are below 100, and from the time that we got it, our number of users has not gone above that original 100.

From what I have read, it's scalable and we have plans to increase our usage. For example, we are not using the Intrusion section, which is an area that we want to use. 

We also plan to install the Sophos endpoint.

We are looking at integrating the two solutions and seeing how they work.

We have been using a different antivirus for our endpoints.

I haven't used technical support from Sophos. I have not required it. It's been easy for me to sort out myself.

Sophos was our first physical firewall device on our network.

Before that, we were using Linux-based open-source software firewalls.

The initial setup is straightforward. It is easy to install.

The price for the firewall is reasonable.

The endpoint, however, is expensive. The price is not very standard, considering where we are coming from.

We are considering Sophos endpoint and should have it next month.

I would recommend Sophos XGto others.

I would rate Sophos XG an eight out of ten.

Our clients from the governmental and enterprise sectors have multiple use cases for this product. 

The most valuable feature of this product is threat protection. Filtering and web protection are important as well. 

Sophos XG's web server protection and log viewer could improve. They should also introduce sandboxing. 

I have about five years of experience with this solution. 

The solution's stability is fine. 

There is not much flexibility or scalability with this solution. 

The Sophos XG technical support is good. 

Sophos XG deployment is easy and rapid. 

Most of our clients that end up choosing Sophos XG also consider Fortinet. However, Sophos XG has a better user interface. It is also better with managing users, updates, and integrating with Active Directory. 

Before deciding on this product, it's important to evaluate the price of the network. 

We are using the solution as a firewall to protect all the computers in our financial organization, we did not have one before.

I have found the feature allowing you to manage everything from a centralized location beneficial.

I am using the Azure Active Directory in my company and it was complicated to integrate this solution with Azure. I had to use an internal VPN and had to do many configurations to get it operating. This process should be easier to implement.

I have been using the solution for the past six months.

The solution has been stable in my experience.

One of the main reason I chose this solution was great scalability. I have approximately 150 people using this solution in my company.

The technical support is very good. Two months ago we needed help with implementation and they helped us with the configuration of Azure and this solution. You are able to find everything in the documents for the solution, it comes with easy to follow information with photos.

I was using Cisco products before and we decided to switch to this solution because of Sophos Central and it is easier to manage. 

The setup was easy to manage for this solution.

It has taken us six months to implement the solution and I am still deploying my system. We used another company to help us do the deployment and maintenance is done by a team of three.

I paid for a license for the solution for three years costing approximately $11,000. Additionally, I received the Web Appliance fee for paying for the full license. 

All my experience with this solution has been good. I would recommend this to others and already have.

I rate Sophos XG a nine out of ten.

I'm using the solution mainly for its firewall application and to prevent intrusion in the system. The XG platform is very powerful from the perspective of identification and to prevent potential attacks on the system due to its the capacity to predict and to anticipate the potential damage on the system.

It's integrated inside the system, meaning that it can control all the endpoints in the system and talk with them and identify any potential situation. It can also isolate one area inside the system without compromising the entire system. This allows you to isolate the initial problem without involving the entire infrastructure. 

You have real-time control of all your infrastructure. It is integrated with the hardware and offers good performance alongside the hardware and by the firmware, and these work together to control the entire infrastructure.

The real-time control on offer is excellent.

We really appreciate that you can segment and quarantine certain sections of your system without having to shut down the entire operation.

The product has artificial intelligence that has the capability to quickly identify which could be the potential risk mainly for intrusions like ransomware or a new kind of typology of attacks that are in place right now. 

The idea is to mainly prevent the condition and not to manage the situation, as, if that happens, in many ways, it's already too late. It's to identify the condition that can help the company to prevent or mainly to reduce the risk of an intrusion. In that sense, its performance is excellent. 

The product is doing it job without affecting the system with a heavy load. The activity on offer is very light in terms of resources that are required by the system. It does not require a lot of resources in terms of memory, et cetera. There is no performance impact on the system. The customer doesn't detect its presence on the system when it's working, and yet they still get all of the great benefits of protection.

The solution has been quite stable. 

It's a product that is in continuous improvement and is following what the customer is asking. They are taking inputs and designing new releases specifically according to the client and their needs.

It's one of the best products on the market as it really understands where the market is moving and iterates based on the future. It's constantly improving. It does a great job at keeping confidentiality while guaranteeing security.

The solution doesn't just offer theoretical security, it really does offer very good, real-time security and delivers on its promise to the client.

There is no specific features request right now really. I see that all the features that Sophos is implementing and is proposing on the market follow exactly what the market is asking. It's difficult to identify something that is missing compared with what the market can ask as one of the most important things that Sophos does is have the capability to anticipate in a certain way what the market expects. As a leader on the market, they tend to have the solution just before the market is asking them for it. 

The solution could offer a bit more integration with other systems, with other platforms - just to be able to extend the capability and to interface with other kinds of platforms or systems that I can find on the market as it gives the possibility to improve the level of integration.

The solution is very stable. There are no bugs or glitches. It doesn't crash or freeze. It's very reliable.

The solution is quite scalable. You have to consider that all Sophos products are scalable. This is one of the main characteristics of the system. It means that you can start with a base solution that is very simple and improve this step by step without losing what you have done in the past. It's scalable in the sense that you have a different layout that you can cover, however, you don't have to dismiss what you have done in the past. You have just to integrate. In this way, if you consider the cost of implementation for the company, it has the possibility to optimize the cost because the company has the possibility to appreciate the system initially, and then improve the system step by step without losing what has been done in the past.

This means the company has the possibility to distribute the cost if you're in a certain period of growth. Normally some companies start to say, "I want to guarantee to control to the outside with a certificate and give the possibility to access my data in a controlled way. After that, I want to extend the security on the email that is managed by the company. I want to encrypt the data on the server and so on." All these features can be approached in a step-by-step manner instead of all at once, and you can implement them on the system in different ways and at different times.

We normally have about 50 users and around five technicians.

I also currently use Cisco products alongside Sophos.

However, we did not previously use a solution that was different from Sophos.

The initial setup is not so complicated. The system is not complicated to understand and also in can be installed without a very high level of expertise. Of course, if you have this kind of expertise, you can obtain from the system the maximum performance that the system can do, however, it means that you are not obliged to be a guru to be able to use these kinds of products. You can use these kinds of products just as an IT manager inside the company without having or needing special knowledge. 

Otherwise, you can leave to Sophos with the capability of doing something like a close box. You are sure that Sophos is able to guarantee the level of security that you are expecting. You can have it be automatic, or you can choose to go more manual in its operations. For example, if you were a professional photographer, you'd probably like a manual experience, as it would allow you more leeway with your craft, and if you were an amateur, you 'ld likely prefer an automatic camera that handles the heavy lifting for you. Sophos, in that sense, is the same. If you want, you can configure single parameters, or you can leave it to Sophos to give you something out-of-the-box.

In any case, if you stay on the automatic configuration, you are guaranteed that the system can provide the correct level of service that you want. It means that it's not required to have an expert. That said, you need of course to have a minimum level of knowledge, as it's clear that you need to know what you are managing. Starting from that, you can obtain what you need without moving into an advanced configuration.

Typically, a configuration takes about half a day or so, if you go that route. It doesn't take long, as those who would handle it would know what they are doing.

We handled the implementation ourselves, in-house. We did not need the assistance of an implementor or consultant. I have enough knowledge on the solution to manage it myself.

I'm mainly a user. Sometimes I handle installations.

I'm using the latest version of the solution. I don't have the version number on-hand.

We do plan on continuing to use the solution. I've been quite please with it overall.

I would recommend the solution to others. It's worked quite well so far and really leads the market.

I would rate the solution at a ten out of ten.

We do not have a primary use case for this solution. We are using Sophos XG to configure wireless networks. Some of our clients have Sophos XG integrations and we are using the MAC filtering on it. 

We also use the Sophos XG antivirus, content filtering, and as a secure email gateway. 

We have a bundled license with an email security subscription. We also use the free Sophos XG VPN. 

What sets Sophos XG apart from other vendors is the solution's dual antivirus. We enabled the Security Heartbeat feature, which synchs endpoints with the network layer antivirus; they work as a single unit. If there is a virus attack from outside world, the firewall handles it. If a virus comes when the network layer is idle, the endpoint protection takes care of it, which is why we are using this solution in our office scenario.

The solution is not vulnerable and that is the most important aspect of it for me. We deployed the Sophos XG firewall on the Edge browser and everything that comes in from the outside world as a potential threat is handled by the firewall.

I'm satisfied with the user interface and the solution's security level. They have a sandboxing solution for zero-day threats and a real-time cloud solution with millions of tags. I think the number at this point is four million tags. This is a good features in Sophos XG; it provides more security against new attacks, which are generated every day.

I don't see any drawbacks to this solution at the moment. I know of other products that have more features and are more advanced stages, but ultimately, an organization's choice of software depends on its budget. If you have a small amount of money and you want to secure your network, Sophos XG can provide you with network security. Sophos ZG is a mid-range solution. There are solutions that are above it in terms of features on the market, but they cost more money. 

They could work on their technical support to make it more productive for the end customer. Some of my friends and colleagues have had unfavorable experiences with the tech support taking too long to close their ticket. However, I opened two cases this week and both have been resolved. 

I have been using Sophos XG for five years. 

My impressions of the solution's scalability is that it varies depending on the model or capability of the box. When we have clients that want to deploy a small box on 200 or 150 users, we suggest that they get a box that's better able to cater to problems and their traffic. If a customer has 35 or 50 users, we will propose just a small box.

We are facing some technical issues with Sophos XG right now. We have already escalated this issue with the Sophos technical support. They seem to be working on it.

We are satisfied with the technical support. They reply quickly to our queries, but sometimes take time upgrading their systems.

The initial setup was not complex. I was new to the solution when I deployed it and I didn't face any problems; it wasn't a hassle or challenging for me.

I did not evaluate any other options. 

This is a mature product. It has a good Gartner rating. It is best for the enterprise level, for the SMBs. Anyone can deploy according to the needs of their customers.

Sophos CG is cost-effective, which makes it really suitable for SMB. If you want basic security and more embedded features, go with Sophos XG. 

The solution is primarily used as a firewall with all the "next Generation" functionality. We sell this solution to our clients.

I prefer the solution to other Firewalls as it is very intuitive to manage.  

The product offers a more complete set of security functionality at one price . It differentiates more in objects to protect like web server protection or email protection.

Troubleshooting is easy with XG Firewall because of clear arrangement of troubleshooting features in GUI.  I like the ease of use.

The Base License includes already VPN, network protection and web protection functionality and you have a wireless controller on top. The data stream analysis and security features are built-in; these are the main features we need these days.

The user interface is very good. It's already quite simple and easy to use.

Recently, I've had a problem with updating firmware. Updates should be more stable . The last update I did was not successful and ended in a unusable device. Also the support case i opened for it could have been more effective.

I don't use all of the features and therefore it would be difficult to evaluate if anything is missing.

I've been dealing with the solution for around 12 months or so. It's been about a year at this point.

From the update side, the last update didn't run successfully and this is not good for us as the customer needs this device to access the internet. If this device is failing and it has no connection to the internet  it is a great problem for the customer.

It may be possible to implement a second device in a fail-over cluster and this would avoid such a problem as then if one device fails in the updating process, the other device could be take over, and so it would be not such a great problem. That said, in this scenario, you have to sell two devices. That would be the best way to ensure stability, however.

The scalability of the solution is limited according to sizing. You buy one device with specific performance parameters, which should be equivalent to the customer's needs, and this device is not able to customize to a higher level. If you need to grow, you must buy another device with higher parameters.

In our case, the customers we work with have small setups. They aren't large organizations. Sophos told us about a sizing guide in the future.

We are a reseller and  our first and only support case was not very effective. It should not be used as a guideline.

We also resell Cisco products.

The initial setup is not overly complex.  The process is straightforward. A company shouldn't run into problems but need a understanding of the device and the functions.

The deployment process depends on the requirements. A good planning is beneficial.

The pricing is good due to the fact that you get so much functionality from one overall solution. The base license covers all features you need to protect against threats from internet. Setting up the device basically is intuitive and there are a lot of help from internet community.

We are a reseller of both Cisco and Sophos.

We're using the latest version of the solution for our clients.

I'd rate the solution at an nine out of ten. We've  been satisfied with the product, however, there is still more they could do in testing updates.

My clients are mostly based in the government. They are my core clients. I install the solution for my clients.

The solution is very easy to use. 

Of course, we have the skills, however, it's very easy for us to deploy the solution. That's one of the valuable features. 

They have a communication between the endpoint and the firewall which is very, very useful for security purposes.

Pricing is now pretty good. They changed the pricing structure a few months ago.

The initial setup is pretty easy.

The integration could be a bit better. They need to allow their solution to integrate with other products and not just other Sophos solutions.

Sophos has a feature that in my opinion is very limited. They don't have enough VPNs on their models. They have the XG 750, which is a sizeable appliance. On those models, they used to have not enough VPNs. They always were short on that area. 

Pricing used to be very bad, however, they've adjusted their strategy recently. 

The product needs to improve its marketing in Mexico. It's not a well-recognized product in our country.

The solution's technical support is very bad.

There is an overall lack of documentation in relation to features and capabilities. We need these to help explain aspects of the solution to our clients. 

I've used the solution since around 2014. I have about six years of experience at this point. It's been a while. I've definitely worked with the product in the last 12 months.

The solution is quite stable. There are no bugs and glitches. It doesn't crash and freeze. It's quite reliable. We don't have problems with it.

The solution is very scalable. It is not a problem. Sometimes we have issues when we are trying to do something with a different traditional version of hardware as sometimes the new hardware has more ports. However, if we are talking about scalability in a huge customer, we can do it very easily. 

Mexico is very different than other countries and continents as here, when we say it's a big customer, we are talking about 2,000 to maybe 3,000 users. There aren't too many large-scale operations in the country. However, in general, for our area, we tend to deal with large-scale companies.

For a company that has maybe 1,000 users, Sophos seems to work very well. We have one operation with 10,000 endpoints and it is working quite well.

Technical support from Sophos is very bad.

Sometimes we lose a project due to the fact that we need to solve some issues or answer questions. Things that may be technical but also involve the administrative side. I'm talking about licensing and the capabilities of the feature. We need some documentation, something we can show clients. They can better in those cases. They can either help us or supply us with what we need. 

In response time, they are terrible. In the area of technical knowledge, they are getting better, however, they aren't where they need to be. Right now, we are not satisfied with the level of support provided.

The initial setup is not complex. However, here in Mexico, it's very complex to sell the product. The brand is not as well known.

That said, the process is pretty straightforward. 

The deployment times vary. It depends on the end-user and what they need. Sometimes, it's easy as they don't have too many policies. The more policies they have, the longer it takes.

In other cases, clients may have a lot of VPNs. We have to work on those VPNs, and we have to do a lot of routing. However, that depends on the customer. Not all are like that.

For one appliance, you just need one person for deployment and maintenance. If we are working a lot of VPNs, we would have to use more people. We need to involve maybe two or three individuals and re-apply the configuration in that case. 

We handle the installation process ourselves. We do not need the assistance of consultants.

The pricing has recently changed on Sophos. Their licensing and cost structures are much more clear now. It's much better than it was.

Clients, in many cases, evaluate for Check Point, Forcepoint, and sometimes Fortinet. Occasionally, they may look at SonicWall, or Palo Alto however, the others are the main big competitors. 

Palo Alto is very expensive as are Check Point and Forcepoint. That's why we sometimes win the projects. We find Fortinet, is very, very hard to beat as they have a lot of market share, have a lot of marketing. Sophos doesn't have that presence, that marketing. Also, when you have to think about prices, Fortinet gives customers everything and it's hard to beat.

The biggest issue I've found with Sophos is the small number of VPNs that we can do compared to a similar appliance with Fortinet or in the same level center. In fact, many other brands offer more VPNs than Sophos.

I'm a Sophos reseller.

We use multiple versions. We have worked with XG 460 and XG 135 and some others -such as XG 230. In those cases, sometimes it has been Rev 1 and in other cases Rev 2 in terms of the hardware versions.

I mostly work with on-premise deployments. The only item I have installed in the cloud is an email solution by Sophos.

I'd recommend the solution to other organizations. Overall, I would rate it at a nine out of ten.

We primarily use the solution as a comprehensive security device.

The VPN capabilities are quite good.

The solution is very good at web and application filtering.

It's quite a comprehensive security solution.

The performance the solution offers is excellent. Compared to the older solution, and especially on the cloud, it can reach very good performance. It depends on the licenses, of course. 

The graphical user interface is excellent. 

The intrusion protection module is very useful.

You can easily connect the solution to cloud management.

The stability has been excellent.

Technical support could be improved. They aren't as responsive as they could be.

It would be ideal if we could have a more populated and detailed knowledge base. Generally, the new features must be tested before applying them to the production side. I would like to see more case studies, more application notes, and so on.

We would like to see an improvement in mail management. When passing from FG Series to XG Series, some mail features have been lost. We would like to regain them.

We've used the solution for many years - before it was even Sophos. Sophos, some years ago, was Astaro AG. Sophos acquired Astaro AG. We have at least ten years of experience with the solution.

We've found the stability to be very good. It doesn't crash or freeze. There are no glitches. The performance and reliability are excellent. 

Occasionally, we do have to do a debug, however, that's typical of all firewall solutions.

The scalability of the solution is very good overall. If a company needs to expand it, it can do so.

We have about 200 people using the solution.

The reaction times of technical support are slow. They should be more responsive. We're not completely satisfied with the way they handle it.

In the past, I've had some experience with SonicWall, Fortinet, and with a Linux solution. However, compared to other solutions, we prefer Sophos.

It's better to be certified to install in a good manner. You need to understand what you are doing. Sophos offers the chance to certify at different levels. There are commercial levels and technical levels.

The time it takes to deploy depends on the complexity of the setup and environment. It can take a few hours or a few days. It can even take a week if the architecture is very advanced.

Generally, you need to be an engineer to handle maintenance. We have three people at our office that can handle implementation and setup as well as maintenance.

You need a license to use the solution. We offer the license as a box license, or we can offer a license like an MSP, as a service provider. We often acquire the licenses and we give them to our customers as an MSP.

We are an authorized partner for Sophos.

We're using the latest version of the solution.

I'd recommend the solution, especially over, for example, Cisco. 

I'd rate the solution ten out often. It's really worked well for us.

We implement different security solutions. We also integrate the different environments and secure them, based on the customer's needs.

Our customers are from banking or financial institutions, insurance institutions, telecommunication companies, advocacy companies, construction companies, and retail companies.

The most valuable feature of this solution is that the license offers everything. You don't have to purchase a license for the VPN, or the mobile VPN, or for any other features that the firewall works with. That is the best thing about Sophos. 

They include everything on the firewall as a base and if you want other exclusive services or to add more security to your service, you would have to purchase the full license.

To me, the cost benefits are the best.

They can improve all indicators, all KPIs, all the scores, the consoles, and the monitors. These are all areas that need improvement.

These areas need to be more clear for the customers. You have to have good experience working with Sophos to know how to get to the forums and to get to the information that you want from the beginning.

It is complicated to get the reports if you are not experienced with Sophos. For example, if you want to get a report on what the firewall is doing, you have to be a very experienced engineer.

We have been using Sophos XG for three years.

The version we use is up to the customer and their environment's needs. For example, if the customer has a small infrastructure, we implement a small firewall, which could be an XG 115 or an XG 125.

For larger companies, we implement an XG 450 or XG 500.

The stability is very good. Stability is the main reason we use Sophos.

We have no complaints about the reliability, performance, or stability. It's a very strong product.

We are currently building the security architecture and we are trying to build according to the customer's requirements. The plan is for 35% growth in the next three years.

Our clients are usually medium to large-sized businesses. 

We currently have 23 engineers to maintain this solution.

Depending on the firewall that you are using, or that you purchase with the biggest supply end, you can add other cards that can grow with some other services.

We provide technical support to the customers. We provide our own SOC to support the security solution and we complement the Sophos support plan.

Their technical support is fair, as well as the forums. Today there are only webinars, but we are trying to keep up with the latest technologies and trends.

We are also trying to keep up on how the hackers work because we are working with different associations of security worldwide that way we know the best way to protect our customers and what we need to sell to our customers.

We work with several brands. Sophos is in the top sales.

Previous to Sophos XG, we were working with Sophos and Cyberoam.

The initial setup is straightforward. It's easy, using the wizard.

If you go outside the wizard and you are not an experienced engineer, it could get a little tricky.

Our implementation strategy is to have clear communication with the customer. Implementation is based on 99% of the information that the customer is providing to your other anything else.

It can take five days to deploy.

The license includes most of the features that are necessary, but the basis of the firewall does not include everything, which helps us to continue to sell.

When comparing with Palo Alto and Cisco, Sophos is cheaper.

The top three solutions that we sell and that the customers consider are Sophos, Palo Alto, and Cisco.

The main difference is the pricing.

We try to sell some cloud services but in Mexico, customers are not familiar with the cloud services yet. We are starting to grow, but it is very common that customers prefer services on-premises.

We do not only plan for the sales, but we also plan with the customers and their growth, and how we are going to increase their services. We also consider what will be selling to the customers in the next three years. We plan with the customer, as well.

When we sell a firewall, it is not for sale for right now, it's for sale for long-term use. We build long-term relationships with our clients.

My suggestion to others who are interested in using this solution is to try it. The only way to know how well it works is to try it.

Sophos XG is an excellent solution and I would rate it an eight out of ten.

I like the web filter, application filter, and VBA. There are so many good features. The most powerful thing is clearly the software. I can easily do whatever I want.

Their updates can be faster and more regular. Right now, it's updated monthly. When I need to update the firmware, I want it done within weeks, not months. There are also some changes in version 18, like rules, that aren't needed.

Sophos XG is a very powerful and stable solution. It's more stable than Cyberoam.

Sophos XG is scalable.

Technical support is good and easy to deal with. If I have a problem, I open the ticket, and I call, and the problem's solved automatically by them.

We used Cyberoam ten years ago and then transferred to Sophos. We switched because it was the latest technology.

The initial setup was very easy because you can follow the manuals, follow your past experiences, and so on. We also need about three to six people a day to maintain this solution.

At first, I thought the price was very high. But when I read about the machine's features, we decided to go with it. Now I think the price is reasonable.

On a scale from one to ten, I would give Sophos XG a nine.

We use it for VPN and for filtering direct traffic. We are using XG50.

The VPN feature is the most valuable. It has come in handy during this period when people are working from home.

The filtering feature is also valuable because you can easily filter the sites that you don't want to visit. You can also set timely surfing quotas.

They made some changes to the firmware update sometime last year, which moved some of the policies from where they were before. Some of the policies, such as NAS policies, were separated, which made it a bit hard for people to trace the policies they had configured.

I have been using this solution for three years.

It has been very stable. We haven't had any outages. It has been seamless.

I am not quite sure about that. In terms of the number of nodes, we have around 200 nodes. All the internet traffic has to go through Sophos XG. In terms of the number of people who handle the support, we have two people.

Their technical support is good. Whenever I have contacted them, they have given us support. They have been quite fast.

We were using Cyberoam. When they were acquired, we just upgraded to Sophos because, at that time, they were providing the hardware and support to transfer your configs to Sophos.

Its initial setup was done by a contractor. We just maintain it. We have an expert, and we also have access to an IT department.

In terms of price, it is a mid-range product.

I would recommend this solution. I would rate Sophos XG an eight out of ten.

Most of our clients are primarily using the solution for the network protection it offers them.

The most valuable aspects of the solution are the web-filtering and the application control.

The solution is stable.

We've had good experiences with technical support.

The product is scalable.

The solution could be improved if it offered more documentation or at least provided more information about the products themselves. If there was a virtual assistant of some kind that would help clients familiarize themselves with everything, that would be very helpful.

It would be helpful to get some insights into new features so that we are able to relay information to clients effectively.

I've been using the solution technically since 2019, however, I haven't really been able to focus on it too much. Right now, I am refreshing my knowledge on Sophos XG.

The solution is very stable. There aren't bugs or glitches. It doesn't crash or freeze. It's very reliable overall.

We have clients from various sized companies, and the solution works well with all of them.

There seems to be pretty good scalability potential, at least up to a point.

We've been in touch with technical support and found them to be very accommodating. We are very satisfied with eh level of support they provide to us.

While I may have other colleagues on different solutions, my main focus is Sophos at the moment.

When we're talking about the initial setup for the Sophos XG it can either be simple or complex. It will depend mostly on the infrastructure of the client.

Deployment times also vary, according to the complexity.

Typically, the client handles the maintenance process themselves.

We handle the implementation process for our clients.

We have a platinum partnership with Sophos at this time.

I'm more on the technical side. I don't really have any insights into licensing and pricing as it's not an aspect of the solution I directly deal with on a regular basis.

I'd advise those considering any solution to really take the time to study the product and understand different aspects of it. Every solution is different, and therefore it's important to be able to navigate them. Doing some extra research at the outset will ensure you don't purchase the wrong firewall, which can be a waste of time and money.

I would rate the solution at a nine out of ten. We're quite happy with the product so far.

We're using the latest version of the solution at this time.

We're integrators and resellers.

We are using it at a gateway level. We are using Sophos XG Series 135. 

We find it easy to use. Its internal configuration is very easy. It is not complicated in terms of use and configuration.

It has been fairly stable, and it is also scalable.

They can simplify its interface so that it is mostly drag-and-drop. There was an SQL injection attack on some Sophos devices. They just need to harden their devices a little bit so that they can't be hacked very easily.

I have been using this solution for three years. 

It has been fairly stable.

It is scalable. We had scaled it for the number of users that we have, and it has worked fine for us. We have around 40 users.

We rarely contact their technical support. There was a time when our head office contacted their technical support. It was an issue in 2008, and they provided a patch.

We used Cisco ASA five or six years ago.

We found it easy to install. Its installation took around one to one and a half hours.

I did it myself. I have had some training on the product. In terms of support, we have just two guys who handle the support. Two people are enough for its deployment and maintenance.

I would recommend this solution. It is a fairly stable and good solution. We will keep on using it.

I would rate Sophos XG a seven out of ten.

We use Sophos XG for a central firewall, with some branches making a VPN, but that's the normal deployment. Some clients use it as a proxy, but most of my clients use it as a gateway. We use Sophos to configure policies, work filters, application filters, and the SSL VPN and IPSec VPNs.

Because of the pandemic, the VPN is the most valuable feature. In Bolivia, the clients normally asked for an appliance with a web protection license or network protection and web protection license. These are the most common features demanded by our customers.

Some clients are also using the wireless solution and using XG firewall as a wireless controller. For those clients, this feature is a very important.

I used to work with Fortinet, and sometimes I see that the SD-WAN feature could be better because it's much easier in Fortinet. That area could be improved in Sophos XG as it's too complicated right now.

For example, I remember a case where the routers had to be configured by commands. It's not hard, but you have to read and investigate how to do that. The XG firewall works fine, but you have to read, and it takes some time to do it.

Sophos XG could also improve the floating area. I have more features in Fortinet, more visibility of the networking table, and the networking area. But in Sophos, you have to enter the CLA and display it. It'll also help if they offered more toll booths for VPN like Fortinet.

I've been working with Sophos XG for around five years.

I have no issues with the stability. No reboots are needed, and there hasn't been a problem with that.

The new enterprise models are scalable, and we don't have problems. I think it's fine.

I like their technical support. With Cyberoam, I remember the technical support used to work closely with us. They used to configure some features for us and help us resolve problems, but not just by email. They used to work with us and show us how to do it. I think that was nice, but in Sophos, they give us instructions and help us, but by email.

The initial setup and configuration was very easy for us. I think it's easier than the other options in the marketplace. The deployment time is relative. For example, if you're deploying for a client who has another firewall and have to integrate it, it'll take around two or three days. But if it's a new environment, you can deploy the firewall within two hours.

Normally, my clients look at Fortinet. Both have similar features, and sometimes Sophos is more expensive, or FortiGate is more expensive. It depends. But normally, I have clients that migrate from Fortinet to Sophos. They are used to working with FortiGate without a problem, but the main difference in our case is the support. Because as a company, SUPERNOVATEL, has more experience with Sophos to help our clients immediately. That makes the difference.

On a scale from one to ten, I would give Sophos XG a nine.

We use the solution as our HQ main firewall.

In my experience, the solution was easy to use, has lots of features, and is easy to configure.

There are issues with electricity with this solution.

I have been using the solution for approximately five years.

I have found the solution to be stable.

The scalability could be better. We have 500 to 1000 users using the solution at my company.

The installation is easy.

The deployment only took an hour for one person to do it.

The hardware is inexpensive but the license is expensive.

I am going to continue using this product and I recommend this product to others.

I rate Sophos XG a nine out of ten.

We are integrators. We integrate solutions for other our client's companies.

The most valuable feature is the central dashboard. It provides us with good performance.

When you utilize the processors, the device hangs. Many firewalls hang because of the high volume of loads.

If we are using the HP policy and the user policy at the same time, the firewall gets hung and it means that we cannot get clear reports.

We have mitigated the firewall with Palo Alto because Palo Alto is working on multiple environments. 

I would like to see the performance improved.

I have been working with Sophos XG for three years.

Currently, we are using the MR4 v18.

It's a stable solution.

This product is scalable. I would rate the scalability an eight out of ten.

So far we use this solution for SMB and enterprise companies.

Technical support is very good.

We are also working with Fortinet FortiGate and Palo Alto Networks NG Firewalls.

Palo Alto is the best product from a compliance point of view, and security. Fortinet is the second and the last is Sophos XG.

I have installed Sophos XG in multiple organizations.

The initial setup is very easy.

It took less than 10 minutes to deploy.

Sophos is very good for small companies because of the cost of the product compared to other solutions.

The price is reasonable.

I prefer Palo Alto Networks NG Firewalls to Sophos. Palo Alto is very good and the customers are happy. The hardware is customizable with multiple firewalls. I think that it is the best.

I would rate Sophos XG an eight out of ten.

This solution is generally used for environment protection, using the ADR and MTL features. I'm a system administrator and team leader and we are customers of Sophos. 

It is a stable product because it's on the central cloud so there's no management required. 

The MTR feature has to be enhanced. There are some bugs on the ADL which need enhancing. 

I've been using this solution for two years. 

This is a stable solution.

Because this is a cloud portal, scalability isn't an issue. It's fully managed by the vendor, we just login to the portal and check the logs and check the updates.

We have Sophos firewalls and were planning to do a full integration with XG, but unfortunately this did not happen.

The initial setup is carried out on the portal so you need to work on the configuration with the respective partner and have the portal accessing all of the environment. It's a simple setup. We have deployed this solution on around 200 machines.

We pay an annual license.

I would rate this solution a seven out of 10. 

This firewall is part of the security solution that is implemented in medium-sized enterprises.

We are using it for endpoint and user security for laptops and mobile phones.

The most valuable feature is the Intercept X. It is the advanced features that are used for malware detection and antivirus. It's similar to antivirus on steroids.

It's simple to use and has a simple interface. It's generally straightforward and configuration-wise, it's not complex. 

It's a very simple product to use and that's why you find it is used mostly in small to medium-sized enterprises. They don't have the manpower that a large organization can have, in terms of the skilled workforce when it comes to cybersecurity. They just need something that is simple to use, simple to manage, and simple to administer, but effective at the same time. That's the main selling point for Sophos.

I have not used their SD-WAN product or the SD-WAN feature, so I don't know how scalable the SD-WAN is. But, I hope just that the SD-WAN is up to par with FortiGate.

The integration is an area that can improve a bit. One of the other solutions that I have used that is highly interoperable is Fortinet. It's easy to integrate with other products. 

Sophos can definitely improve with the interoperability between solutions.

I have been using Sophos XG for a year and a half.

We are using the latest version.

It is very stable. I've not had any issues with it.

In terms of bugs, I've not had any bugs, or I've not encountered any bugs when deploying Sophos or administering Sophos products. 

In terms of scalability, it's very scalable because they have different sized firewalls for different requirements or different specifications. 

It is also able to do high availability, so it's very scalable.

Currently, in our organization, we have coverage with Sophos Intercept X Endpoint Protection. We have 49 employees. We plan to continue to use this solution.

We are currently subscribed to a three-year product and will be using it for a duration of three years.

I have not had any cases where I had to log technical support, but I believe it would be fast enough in case I needed to reach out to them.

We are also using Fortinet FortiGate Firewall. 

The initial setup is very simple.

For a normal deployment with basic configuration in a  medium-sized enterprise, it can take a day and a half.

If it's a complex network design then it might be three to four days.

It only requires one person to deploy and maintain this solution.

We used an implementor and an integrator, but usually, I do it by myself.

The features in Sophos XG are the same features you would find in Palo Alto or Fortinet.

I just like it the way it is. I wouldn't recommend any changes to it, because what they have is working and it's working very well. It is a product that I definitely recommend to others.

I would rate this solution a nine out of ten.

Orchestration of the firewall is the most valuable feature. It is a fast and agile solution. It is good with protection. It is also very easy to deploy and manage, and its user interface is easy to use.

They can lower its price. It is very expensive. We are looking for a less expensive solution depending on our budget. They can also improve it in terms of firewall protection.

I have been using this solution for three years.

It is very stable.

It is very agile.

We didn't have any other similar solution previously.

It is very easy to deploy.

It is very expensive.

I would rate Sophos XG a nine out of ten.

Our main use case of this solution is to support internal clients with virus scanning on laptops and on critical processors.

An area of improvement would be the reporting as diagnostic graphs take a long time to load and refresh. If there could be an option to show only select graphs, it may speed up the graphics.

Most of the time we don't use the disk usage, memory or CPU graphs. The main graph we watch is the bandwidth usage.

Additionally, their previous update contained many bugs. They need to ensure that, before releasing a new version, there are not so many bugs.

I have been using this solution for two years.

The solution is stable.

We previously used Caveo Systems, but that was about 10 years ago.

The initial setup is very easy. The licensing and setting up of firewall rules takes some time, but the full deployment took about an hour.

The pricing is economical.

I recommend the solution due to its ease of use and pricing.

We are a solution provider and this is one of the security solutions that we implement for our clients. The primary use for Sophos XG is to secure the internet for an organization. It does a bit of antivirus scanning, application filtering, web filtering, and normal firewalling. Security, obviously.

Some of our clients also have Sophos UAP and access points are also included in Sophos, which is the same with FortiGate.

Sophos XG is easy to manage. You've got the cloud logging and you can manage all of your Sophos firewalls from one cloud, the Sophos Central Portal.

The most valuable feature is endpoint security. If you want to install antivirus and firewalling on endpoints, then Sophos is the best option.

What I don't like about Sophos is that applying policies can sometimes take longer, and there can even be a bit of a network interruption. With FortiGate, it's just one click and then you go, but with Sophos, sometimes the wheel keeps spinning for several seconds.

The SD-WAN capability is not as good as it is in FortiGate, and is something that should be improved.

I have been working with Sophos XG for approximately two and a half years.

Stability-wise, it's almost as good as FortiGate.

I've been selling FortiGate for 10 years and Sophos for two and a half years. I think that Sophos is just about on par with FortiGate. We just had a small thing with a client, but I don't know if that's really going to be reason enough. In terms of stability, I think they are quite good. The issue we had was the locks, and it was causing slowness or interruptions, but that was really not an issue. It's a small thing.

Sophos XG is very scalable. You can go from small to large-sized use cases.

I think that the technical support is very good, and similar to FortiGate,

I actually dealt directly with a Sophos engineer and I must admit, they've been very fortunate that the guy can help even on the weekends and so forth. I'm very impressed with that.

I primarily work with FortiGate, but I am currently dabbling in OPNSense to see if I can learn it. I've also installed Cisco in the past, as well as Sophos.

Although about 80% of our clients ask for FortiGate, some of our clients ask for Sophos instead. For example, there are some banks and commercial institutions that ask for Sophos.

Sophos is better than FortiGate with respect to endpoint protection.

The initial setup is as easy as it is with FortiGate. These products are definitely easier to install than a solution like OPNsense because it is just a hardware appliance.

The price of this solution is mid-range. Obviously, it will never beat OPNsense because that product is available free of charge. Sophos XG is not expensive for a firewall, especially when you compare it with Check Point. Check Point is a really expensive product.

Sophos XG is a bit more expensive than companies like BitDefender and Kaspersky, but their endpoint software is very good.

The suitability of this product depends on the use case. If somebody wants to have full endpoint protection then Sophos is the best choice. If they just want a normal UTM without endpoint software, then FortiGate is slightly better, but only slightly because of the SD-WAN capabilities. 

I would rate this solution an eight out of ten.

This product serves as our current firewall solution, which is a network protection gateway.

This is a very simple solution.

It integrates well with Sophos Endpoint Protection, and we use the two of them to form a holistic security perimeter control. 

Software updates always come with issues. For example, I just upgraded to the next version, 80.5, and it came with VPN issues. It started dropping my VPN users. So, I had to roll back to before the software update. I think that the main area for improvement is the quality assurance of the updates.

The management console is a little bit rigid.

Scalability can be improved.

I think that it performs a little bit slow when it comes to connectivity, and having the speed increased would be better.

We have been using Sophos XG for the past four years.

This is a very stable platform. In the four years that we have had it, it's never gone down.

It is not a very scalable product. I would rate the scalability a seven out of ten because where you order it, it comes with prefixed ports. You will only have perhaps two for the WAN, and then maybe four LAN ports, and one console. In this regard, it's not scalable. 

When you buy it, you can't change the port configuration. In order to get more ports, you may have to upgrade to a bigger firewall.

We have about 130 accounts for approximately 80 employees.

Technical support for Sophos is very good and they have a big presence in South Africa. It uses something called Sophos Central, where support can fix the problem before you, as the user, actually finds it.

It is a very simple and very quick initial setup and configuration. Because it is a next-generation firewall, it does most of the rule development in the background. You just need to set up the basics and start it up.

For what you are buying, it's good value for the money.

Sophos is very good when it comes to pricing. A firewall has a lot of things to look for when you're buying it, including throughput and its features. When we purchased this product, Sophos was the best on the market.

In addition to Sophos, we looked at FortiGate, SonicWall, and Cisco. We were looking for a next-generation firewall, and Cisco was out of range because it was too expensive. We settled on Sophos because we already had the endpoint solution in our environment, and the price was very good as well.

Sophos XG is a firewall that I recommend because it's a very simple firewall. It's not complicated, and a LAN expert can just start using it and learn very quickly. Definitely, its usability is very good, and it's a very robust firewall.

I would rate this solution a seven out of ten.

It can be used as a firewall, SD-WAN enabler, and secure web gateway. You can also use it for unified threat management, email detection, mobile device management, and wireless management. I use it in the cloud and on-premises, and I have its latest version.

It is stable, flexible, and easy to use. It has got a web management portal that can be accessed from anywhere.

I would like to have more artificial intelligence in the web monitoring service that comes with it. It should alert us when particular events happen. It has already got some of that. I know that it is more of a service, and Sophos is already looking at it. It is called SIEM.

I have been using this solution for a few years.

We have roughly 700 users who use this firewall.

I have interacted with them a few times. I am very satisfied with their technical support.

We were using FortiGate.

It is easy to install. I have done the installation in less than a day.

We did it ourselves. We have two people for its deployment. We have one engineer and one admin.

It is not that expensive compared to the other solutions. It is about the same price range as Fortigate, which we used previously. Licensing is on a yearly basis.

I would recommend this solution. We're very happy with the product. It works very well, and we don't have too many issues.

I would rate Sophos XG a nine out of ten.

We are customers of Sophos and I'm the company IT security manager. 

I like that each user has the ability to manage the solution. 

It's a problem that we are not able to investigate incidents, there is no tracking. Security is also lacking in this product. 

I've been using this solution for three years. 

Stability is good, no problems. 

Scalability is fine. 

Technical support could be improved, it's not great. 

The price is good, it's not an expensive product.

I would not recommend this firewall to others. 

I would rate this product a seven out of 10.

We use the Sophos XG firewall as part of our security solution.

The first area that needs to be improved is customer support.

If I'm implementing a connection on the DMZ or WAN, I should be able to dive deep into the implementation, specifying what needs to be implemented or not. For example, I should be able to configure specific details for the DMZ, and not have to follow the templates that they provide.

We have had problems with the stability that affected business operations.

We have been using Sophos XG for three years.

The issue of stability is the reason that I'm trying to move away from using Sophos as our firewall. There were times where Sophos randomly cut some users off of the internet, which adversely affected business operations. It is important because our business relies on throughput and service, like the uptime of e-commerce servers.

Scalability depends on the specifications during the time of order, prior to first implementing the firewall. With respect to my organization, scalability has been okay. It comes down to the amount of money that is spent.

We have 1,200 users in the company.

Customer support needs to be improved. The time they take to resolve issues is too long.

The initial setup was straightforward. It took us less than 30 minutes. Normally, it depends on the size of your organization, so for mine, the installation was less than 15 minutes. By 30 minutes I was finished even with the setup and configuration.

For our company, the price was reasonable.

We are now thinking about incorporating the Fortinet next-generation firewall.

My advice for anybody who is considering Sophos is that a business with a lot of throughput and data traffic should look for another firewall.

I would rate this solution a six out of ten.

For the primary use cases, we use SSL VPN access for rolling remote access. We use web filtering and we use the intrusion prevention that comes with network protection.

The user interface is very user-friendly and very helpful. 

The VPN access for users is also a great thing, especially nowadays when working from home. 

Categorization or uncategorized websites is an area that needs improvement.  

Having a web portal where you could make requests for the categorization of non-categorized items, would be beneficial.

The DLP rules don't cover countries such as Serbia. You cannot make custom rules. That could be added so that we could detect content that is not supposed to leave the company via email, and so that the rules could be customized by the clients.

We only have predefined rules and most of them are not for Serbia or countries from the Region.

We have been using Sophos from the time they acquired Astaro, before that it was UTM, then they released the XG firewall.

We are using the latest version.

It's a stable solution. We have not experienced any issues.

It's a scalable product. In the office, we have four users in our organization.

Our experience with technical support has been positive.

We have support from the local distributor. We have rarely had the need to contact technical support but when we have, we have had quick responses from them.

The initial setup is very straightforward and the implementation takes a relatively short amount of time. The fine-tuning takes a little bit more time but in general, it can be deployed and implemented quickly. 

Also, the upgrades, backups, and recovery are very easy.

We are Sophos partners, we sell them and implement them ourselves.

We only need one engineer to deploy and maintain this solution. If you have a bigger deployment then you need two engineers.

Licensing fees are on a yearly basis.

I can recommend this solution to others who are interested in using it.

I would rate this solution a nine out of ten.

The most valuable feature is the VPN aspect. It has been beneficial for my users who work from home. Connectivity and from a security aspect.  The security aspect of this is quite good. It measures up to the standard that I expect.

From a Firewall perspective and then user management, easy to manage and the user experience, profile, are giving me what I am expecting.

During this COVID era, the VPN has really been helpful. We can seamlessly connect to the applications remotely and work from home.

In the Firewall, the Intrusion Prevention System can be improved. Now because COVID has come to stay, people tend to work from home, and cybersecurity has been on the high side. 

It can improve more on the security aspect of this so that it can combat any major threat or common bug. I am not saying that the security has become compromised, as it is usually active, but they can improve on it.

Local and technical support can be improved.

When firmware updates are complete, there were issues with connectivity and VPN users. Recently, I stopped updating the firmware because I didn't want to obstruct the connectivity of the staff working remotely at different locations. 

I have stopped doing any updates until the issue can be addressed.

I have been using Sophos XG for approximately 12 months.

When you compare with Barracuda, Sophos is quite a bit cheaper. 

With Sophos, you can upgrade on what you need and upgrade as time goes on. I think that it's relatively open, compared to other products.

I would rate this solution an eight out of ten.

We are a solution provider and Sophos XG is one of the security products that we implement for our customers. We always provide them with the latest version.

The number of ports, especially on the entry-level appliances, should be increased.

The price of adding ports should be reduced to make it more competitive.

The vendor needs to create materials to show the differences between Sophos products and those from other vendors.

Network management needs to be included in the package.

As it is now, it only supports ten multiple users, which is something that should be increased.

I have been working with Sophos XG for approximately two years.

This solution is stable.

This is a scalable product and we have approximately 150 users.

We get our support from the local distributor.

Prior to Sophos XG, we used products from Fortinet and Forcepoint. 

The Forcepoint product is doing well. We have a different perimeter firewall for our data center that uses it because we use different vendors for different sites.

This is an on-premises appliance and the installation is straightforward. It can be deployed in less than an hour. However, according to the number of users and the number of ports that will be connected, the design may vary. This makes it difficult to estimate the time required to do a full implementation of the product.

We have four people in charge of maintenance, although they do not work exclusively with Sophos. We have another appliance from another vendor. The entire team, including their manager, is about 10 people.

The price is in the mid-range and it is very good for small to medium-sized businesses. One license opens everything.

Overall, this is a good product and I would recommend it for small to mid-sized customers.

I would rate this solution an eight out of ten.

Overall, everything about the solution works well. We haven't had any issues at all.

The features on offer are great. It has pretty much everything we need.

The solution is very user-friendly.

The product is very easy to explore. It has a very good layout.

I need to do a bit more research on the product. I can't think of any features that are missing.

The solution is tied to the US dollar. You need to pay whatever the equivalent is in your own currency, and, if the exchange is bad, it can really add to the cost.

We've been using the solution for three years. It hasn't been an extremely long amount of time.

The stability is great. We don't have any issues. I haven't come across bugs or glitches. There isn't crashing or freezing. It's reliable.

Technical support is quite good. That said, we really haven't had any issues with the product itself.

I used to use Fortinet. That was at a different company, however.

The solution is very straightforward to set up. It's not too complex. Sophos Endpoint is similar in that respect. It's easy to implement.

The pricing is a bit expensive. That is mostly due to the US exchange. If the exchange is bad, it's quite an expensive option for us.

We are Sophos customers. We're just end-users.

We also use Sophos Intercept X and Sophos Endpoint as well.

It's a good option. It's easy to explore and to use. Everything is pretty straightforward, especially if you compare it to other firewalls.

Overall, I would rate it at a nine out of ten. We've been very happy with it in general.

I'm the CTO of our company and we are customers of Sophos. 

I've found that the valuable features are the interface and the security, both are really great. 

The security of the solution could be improved by making it more intuitive and it should have a background reputation service for classification of websites for content filtering. It's a service which defines the type of websites enabling me to do my content filtering in a much more effective and efficient way.

They really need to include some kind of a client app for mobiles so that firewalls and all the metrics can be accessed directly on the phone; some kind of administrative application on the phone, maybe on an iOS or Android.

I've been using this solution for over four years. 

This is a stable solution, it's a nice robust firewall. We love using it. 

The solution is scalable, we have around 700 end users and 10 technical people on staff. 

We are satisfied with the technical support but having said that, we didn't need much support because the menus and all the online documentation is self-explanatory. There was no failure so we didn't have to actually log a call with Sophos. 

We didn't previously use another solution before implementing Sophos. We chose it by specification and the reputation it has in the market.

The initial setup was a little complex because of the kind of configuration that we were looking at, the way the firewall had to be configured was slightly complex. We carried out the implementation ourselves and it took a maximum two days. 

I would recommend this solution but would suggest that before buying any firewall, it's important to assess your expectations and then match it with the specification. You will not be disappointed if you do this.

I would rate this solution a nine out of 10. 

We essentially use Sophos XG to protect our customers. Most of our customers use remote VPN connections. They also use the WAF protection for exposed internet WEB servers.

The web application firewall or WAF is very useful. Web application firewalls help keep your servers safe from hackers by scanning activity and identifying probes and attacks.
Using the Web Application Firewall (WAF), also known as reverse proxy, Sophos
UTM lets you protect your webservers from attacks and malicious
behavior like cross-site scripting (XSS), SQL injection, directory
traversal, and other potent attacks against your servers.
You can define external addresses (virtual webservers) which should be
translated into the "real" machines in place of using the DNAT rule(s).
From there, servers can be protected using a variety of patterns and
detection methods.

This function has been completely re-developed in XG, relatively of the UTM-9 version, and it works fine. I protect many internet web servers (IIS) for my customers with this function, due to of a lot of attempted attacks. It's a very useful and relatively simple to implement in Sophos XG.

Obviously, like all security systems, it is not a "fire and forget" configuration. It is necessary to properly analyze the system to be protected, create an appropriate policy and monitor its behavior once activated.

https://support.sophos.com/sup...

I think Sophos XG can improve some annex features. Like in DHCP, we can't make IP reservations in the range. We must reserve out of the range, which is not good. It will not be the same as the DHCP function in a Windows Server. We can't make an IP reservation in the range of the DHCP in the Sophos.

Better in the next release? I hope...

Sophos can also improve the debugging of the WAF function and provide a better resolution in the log, in the attached WEB log. The initial error doesn't appear. You must tail the console log to find the source pattern, cause of the error.

I have been using Sophos XG for about tree years.

Sophos XG is stable. I don't encounter problems that are typical with broken systems. But bugs in the system exists. Last example, I discovered a bug is in the asymmetric routing implementation. In a specific network configuration, asymmetric routing, with sub-net 25 doesn't work, but mask 24 and mask 26 works!!

But this is just a bug, and Sophos' support is very good to correct quickly, ASAP.

I only had a break function once because of the appliance BIOS. The Sophos support send me a new BIOS very quickly, and the problem was resolved.

I have a lot of issues with Sophos technical support. I still have some pending issues that need to be resolved. It's very odd in the beginning because your first contact is with the sub-part of another sub-part of Sophos based in India or Pakistan. It's very odd to have a quick connection with the second level or third level engineer at Sophos in UK.

I have personal contact with some security managers and the sub-part manager of Sophos support. When they don't resolve a problem quickly, I send an email, or I call my contacts Sophos UK, and it happens! They have good reactivity.

We start with Sophos UTM-9, the old version of Sophos firewalls, and then we switched to the XG.

The initial setup of the last version of Sophos XG is good. The initialization is very simple, but you must prepare it. You need an Sophos customer account , on the web cell, to declare easy a firewall.

It'll ask for an account, and you can create it in the interface, but it's better to prepare it before in the Sophos site, to have the account ready, for the first initialization of the firewall.

The deployment time depends on the system's complexity, the number of ISPs, the number of sub-nets, WAF functions and VPNs. 

It's normally very easy for a little company. A retail company with 20-30 computer-users, and a simple connection to the internet, it'll take about four to six-hours to deploy. If you need to fine-tune it, maybe two hours more. So like eight hours or a day to deploy.

Sophos XG isn't expensive compared to Check Point. Sure, Check Point is the Rolls-Royce of firewalls: It's great, it's fun, technically good tunned, but it's very expensive. 

But the specs and technical side of Sophos XG are close to Check Point, and the price is lower. It's better for our customers. I can do the same complex configurations with Sophos XG that I used to do on Check Point firewalls.

The main difference between Sophos XG and Check Point is keylogging and working with clouds. Both FortiGate and Watchguard doesn't have  in log packet analyzer to do so deeply. 

For me personally, Check Point firewall is the best firewall, because the log console is the power key of the firewalls. But Sophos XG is the main challenger of Check Point, I think. You can open the debugging packet analyzer, like a Wireshark, directly in the WEB log console. This function is a powerful tool and must be discovered, because it's very useful for quick debugging.

If I had to rank them, it's Check Point first, second, Sophos XG, and in third with FortiGate and Watchguard. We chose Sophos XG because it's much cheaper than Check Point.

I think it's very important to choose the right appliance first. Implementing a lot of things like VPN, IPS strong protection and WAF functions will stress more the appliance CPU. It depend also with the number of connections and number of users too.

Sophos XG is a lot of fun because you can change the appliance model without changing the configuration. You can back-up the configuration of the old appliance and import into the new appliance without spending hour for migration. It's powerful, and the new system is quickly operational.

Another key is VPN LAN to LAN in SSL, allowing connections to be set up much faster. Is this the end of the old IPSEC protocol? No, but it is a function which increases the versatility of the Sophos XG firewall.

Last, but not least, the virtual appliance works perfectly, in private or public clouds. Very simple to implement, work perfectly.

On a scale from one to ten, I would give Sophos XG a nine. 

The primary use case of this solution is as the main company firewall.

The most valuable feature of this solution is the flexibility of it, it's pretty versatile.

Also, the firewall aspect in terms of setting up rules. They worked pretty well.

The UI needs improvement because it can be a little weird at times.

I have used Sophos XG in the last twelve months.

This solution is stable. We haven't had any real issues.

I don't know if this solution is scalable. We haven't explored this area yet.

As we grow, we plan to increase usage.

Technical support is good.

Initially, the setup was a bit complex.

It was complex because we were coming off of a different setup. It was just getting used to the software, but it's not too bad.

We require one and a half staff members for the deployment and the maintenance. They seem to do a pretty good job of updating it and keeping it current.

We implemented ourselves. We did not use a vendor or integrator.

We're military contractors, and the cybersecurity compliance aspect of it has been the most helpful.

We know how the networks operate from our end, even though we are relatively green. We don't what we are comparing it to.

We prepaid in advance to get the max discount.

I would rate Sophos XG an eight out of ten.

We were able to integrate the solution using existing infrastructure installed, such as different firewalls and security software. We have integrated the solution in multiple sectors, for example, the education and banking sectors. 

UTM appliances have generally improved organization networks and given away to multiple link management, identity management, and easy firewall options. SOPHOS has a better GUI and dashboard which can be easily understood and managed in an organization.

The solution was able to be integrated well with exciting hardware and software and in multiple business sectors.

With the proliferation of fiber connectivity becoming available at our homes, consumers should not have to go and buy another module for fiber to ethernet converters or another device to get the fiber options. I understand all UTM models should have direct SFP ports available so that FFTH is directly terminated to UTM for better management and uptime. 

I have been using the solution for the past five years.

I have found it to be a stable product.

I can say it is more stable rather than scalable. I do not think they have the ability for scalability with the options currently included esp in SMB segment. However, if they did have better options then I believe the product would have better scalability.

Some of our clients have been enterprise and SMB customers. Overall the range of our clients has been between medium and enterprise clients.

The customer support is not that good. We found the support to be extremely slow in response.

I rate Sophos XG support a three out of ten.

We have used other products as well and we understand those products work well which has better and local support. In addition, it depends on the company's focus. SOPHOS has focused on small to enterprise customers but support needs improvement to be in the market. SOPHOS channel partnership program needs also improvement and commitment so that System Integrators and partners are able to pitch the products well in the market. 

Setup is good and the integration is very easy. The technology creates several good products.

We do the deployment and implementation of the solutions.

They should include fiber SFP ports on smaller product models as well and the tools should be improved for scalability.

I can definitely recommend the product because it is good. There is no doubt.

I rate Sophos XG a 6 out of 10.

We use it for monitoring our web access, providing authentication and for security purposes.

We get good usage out of the VPN features and its capability; it is a great feature.

In terms of improvement, one of the features we are having a hard time getting a hang of is MAC addressing, like when we assign IP addresses to a specific MAC address. That is something that can be improved. For the next release, I think, it should have better feature integration.

I have been using Sophos XG for seven years. 

It is a stable solution.

The solution is scalable. We use the product for around 70 to 100 users.

The support that we used was great.

The initial setup was pretty straightforward. The setup took around one to two weeks. 

We did all of the deployment by ourselves and we use one person for maintenance.

I think, for the XG, I think the MAC addressing. We were having a very hard time assigning MAC addresses with specific IP.

We haven't chosen any other product, besides Sophos.

I would rate Sophos XG an eight out of ten. 

I use it for one of our universities in Palestine. It's an Arabic university and there were about more than 10,000 students. So, our user base ranges from 1 to 10,000. I use it as the main firewall. I use it for High Availability (HA). That's the main use case why we use Sophos XG. We do intend to keep using it.

As a security solution, it's a very good security solution.

Some features are not available on the graphical interface. So you need to return to the command line to solve some issues that are faced by the customer. I used it for enterprise networks, I decided that it is not very good for enterprise networks. There is some issue with its hardware. I have faced two problems and that were resolved by Sophos earlier. They changed the appliance. In other products, I have not seen such problems in the hardware. So I think that the hardware is not heavy duty. You can say it's not heavy duty like other vendors. The performance is not as it says on the datasheet. They should improve the hardware. If they can do that, it would be a very good product.

I am using the appliance from XG 110. We use versions 105 TO 370. I use more than one product for small to medium size businesses. We also use Intercept X firewalls. We deploy Sophos XG on-premise. 

It is scalable for some things. It can have an extendable host. The appliance can be customized for more than one connection point. You can put it in the same fibre and DSL connection.

They have proper support in the technical point of view, and their English language is not clear. You know that they are not native English speakers. That's one of the things that I faced. But they have very good knowledge.

The installation of Sophos is very easy and straightforward. 

It's not very expensive. 

I recommend it for small to medium businesses, not for enterprise businesses. I'll rate it 8 out of 10.

Our primary use case is as a firewall, failover management of the internet lines. We have over 50 people using the product on 200 devices and we use it on a daily basis. I'm an IT support executive and we're a customer of Sophos. 

We are using sophos XG as the firewall for our offices, so any connections going outside of the office go through it. We are also using VPN clients and especially during the lockdown, it was very helpful.

I like the simplicity of the solution and the timely updates. It works well. 

The interface could be improved by simplifying it and making it much smarter. I would also like to see an improvement in the diagnostic system graphs. They could be modified to provide individual graphs. The present page has all graphs in a single page and it slows things down and takes more time to refresh and load. 

Additional features they could consider including in any update would be symbols and tools. They could also include URL groups and all Office updates, the regular things that people do on a daily basis. 

I've been using this solution for the past year and a half. 

This is a stable solution. 

We haven't yet tried scaling, that will take another six months. I'll be in a better position to answer then. 

The technical support is fine overall.

I've now configured three times and although it gets easier, deployment is a little complex. We had some issues with the company, unrelated to the product, more to do with the licensing procedures in India which could be simplified. Deployment only took about half an hour and the solution doesn't require any maintenance. 

Licensing costs are generally set for three years. 

PaloAlto, FirtiGate

Before installing this product it's worth taking some lessons from the website which also provides some support. It's almost better than the technical support which is offline. If you have a good vendor with hands-on experience that's also helpful for first time deployment. After you've implemented once, it's easier the second time. 

I would rate this solution an eight out of 10. 

It is very user friendly and easy to manage from the administrative point of view. It is good, reliable, and easy to implement.

It is a very basic and entry-level firewall. It doesn't give very granular control over the traffic. It should have more granular control over the traffic. This feature should be there similar to Palo Alto and Cisco. It should have such advanced features.

I have been using Sophos XG for the last two years. We are using the latest version.

Its stability and reliability are fine.

If you want to have multiple firewall rules, it has this type of scalability. When I compare it with some other products, such as Palo Alto, I can't find similar scalability in Sophos XG. In Palo Alto, we can have rules based on applications or app IDs, and we can create multiple rules for a single ID. We can create a single user or single IP, but such options are not there in Sophos XG. Granular level scalability should be there in Sophos, and they should do better.

I appreciate their support. Their support is good.

I also use Palo Alto. Palo Alto provides application IDs, which is a very powerful feature. Sophos XG is a very normal next-generation firewall with URL filtering, application filtering, and all such features. It is not something extraordinary. It is a very normal next-generation firewall. 

The initial setup is straightforward. It is a single day task to do the initial configuration and move the traffic over there. The firewall hardening, of course, will take some time depending upon the traffic, but the initial setup is a single day task.

It is a normal firewall. All the basic features are there. However, it is not as advanced as some of the other solutions, such as Palo Alto. As we have more security threats, we need more granular control, but these features are not available in Sophos XG.

I would rate Sophos XG a five out of ten.

We use the Sophos XG firewall as part of our network security solution.

The user authentication rules are very useful.

Sophos needs improvements made to the console, such as host entry or defining rules directly from it.

We have been using Sophos XG for the past five years.

I do not feel that this is a stable product. URL filtering is not good.

I have not had any experience with technical support.

The initial setup is straightforward. It took a week to deploy.

This is not a product that I can recommend to anybody who wants to implement a firewall.

I would rate this solution a four out of ten.