ICT Manager at a mining and metals company with 1,001-5,000 employees
Jun 21, 2018
It has a very friendly interface like the Cyberoam iNG units, it has customizable policies, it has proper templates that you can even modify, and you can customize the rules, down to each single user.
It's a product that is in continuous improvement and is following what the customer is asking for. They are taking inputs and designing new releases specifically according to the client and their needs.
Software Developer/ IT Analyst Individual Contributor at AIICO Capital Limited
Feb 21, 2022
Most of the features Sophos XG has are valuable. However, if I have two different ISP, I'm able to create an automatic switch between the two ISPs. I can do the same thing for the cloud as well. If I have two subnets coming from the cloud, I'm able to create a type of switch between both of them where if there is traffic on one and has the traffic drop, I'm able to switch to the other ISP without any problems. It's a normal feature and I get to enjoy the ability to switch between services with no issues.
Chief Technology Officer at Leystel Nigeria Limited
Aug 22, 2019
The SL VPNs are the most valuable feature. I have a lot of systems out of the head office that need to connect to the local networks, and they all connect wirelessly via the Sophos VPN client.
ICT Manager at a mining and metals company with 1,001-5,000 employees
Jun 21, 2018
Let's say I set up a rule to block users from accessing YouTube or Facebook. The rule will only block the HTTP traffic, which is non-secure traffic... The problem comes when you are trying to block, or allow, similar traffic that uses HTTPS. You have to create a certificate and import it into the users' web browsers, whatever they are using... The problem occurs when you're dealing with roaming users who use laptops and have to move between different sites that have different types of policies applied to them. You have to import all sorts of certificates from each site into their browser. Doing so will most probably conflict with something else that is totally irrelevant and cause a problem.
The solution could offer a bit more integration with other systems, with other platforms - just to be able to extend the capability and to interface with other kinds of platforms or systems that I can find on the market as it gives the possibility to improve the level of integration.
Software Developer/ IT Analyst Individual Contributor at AIICO Capital Limited
Feb 21, 2022
We recently did an upgrade on the Sophos XG firmware and we were surprised that after the upgrade, the automatic switch actually we were using did not work anymore.
Their support is fairly good, and they come back to me. I've had an issue once or twice where I couldn't understand what the support person was saying because those calls were probably routed to India. They were a bit difficult to understand, but it is generally not an issue.
Chief Technology Officer at Leystel Nigeria Limited
Aug 22, 2019
The initial set up process can be a little tricky, especially when you are registering with Sophos using your registration number. Setup is not necessarily complex, but it's not trouble-free. You do have connectivity issues at the initial setup with registering the device on the Sophos platform to access the advanced features. It doesn't always go through the first time around. That may be an issue with the quality of our automation. I'm not sure exactly what it is.