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Sophos XG vs Untangle NG Firewall comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Apr 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Fortinet FortiGate is valued for affordability, cost savings, enhanced security, operational efficiency, quick implementation, and long-term ROI benefits.
Sentiment score
7.2
Sophos XG offers ransomware protection, cost savings, simplified management, and enhanced compliance, despite challenges with licensing fees.
Sentiment score
8.5
Untangle NG Firewall offers top-tier reporting, seamless integration, and scalability, enhancing security, client services, and ROI for businesses.
Clients are now comfortable and not wasting productive hours on IT support.
The automation part is giving us a cost benefit and speed; we can react faster.
It's a very useful tool to mitigate and protect your enterprise.
The graphical interface of Sophos XG simplifies configurations, saving time in support and troubleshooting compared to the Linux-based solution I previously used.
We purchased endpoint security for the first time last year, and even without endpoint security, it provides comprehensive security.
It's good, but I would still say it's higher by about 10-15 percent compared to other market products with similar configurations.
My ability to monetize it as a gateway security appliance to offer enhanced service offerings allows me to increase our price point.
 

Customer Service

Sentiment score
7.0
Fortinet FortiGate's customer service is praised for strong support but experiences inconsistent response times and varying support quality.
Sentiment score
6.5
Sophos XG support receives mixed reviews, with notable regional variances affecting satisfaction levels regarding response times and expertise.
Sentiment score
4.9
Untangle NG Firewall is praised for effective support, but challenged by limited resources and phone support availability issues.
I would rate their support for FortiGate a nine out of ten.
They offer very accurate solutions.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
They are professional, respond quickly, and help resolve issues effectively.
I rate the technical support a ten out of ten.
Their team was quick to diagnose and resolve the problem by exchanging the equipment within two weeks.
They're able to remotely manage the devices if necessary for support.
 

Scalability Issues

Sentiment score
7.3
Fortinet FortiGate is scalable and flexible, though complex deployments and upgrade costs can pose challenges for users.
Sentiment score
7.1
Sophos XG is scalable for SMEs, adaptable with planning, but larger expansions may require new hardware models.
Sentiment score
6.9
Untangle NG Firewall offers high scalability, efficiently supporting diverse user bases from small offices to large corporations.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
You can scale up to multiple firewalls with centralized management.
You can't upgrade memory or storage on a specific model, which limits scalability.
I rate the scalability a nine out of ten.
Since it can be put on any box, the scalability is fantastic.
 

Stability Issues

Sentiment score
7.9
Fortinet FortiGate is praised for stability and performance, with timely updates enhancing reliability in diverse configurations.
Sentiment score
8.0
Sophos XG is highly regarded for its reliability and stability, despite occasional minor issues during updates and bug reports.
Sentiment score
8.2
Untangle NG Firewall is stable, with users noting reliability, high ratings, and improvements over time, despite rare hardware issues.
We're experiencing 99.999% availability consistently.
I would rate the stability of Fortinet FortiGate a ten out of ten.
We have not had any problems with the operating systems or maintenance of subscriptions.
Sophos XG is very stable, even when serving as a DHCP server.
Sophos XG is resource-greedy, affecting performance even on newer computers.
It's on 24/7 and has consistently been reliable over the years.
 

Room For Improvement

Fortinet FortiGate users find issues with support, cost, usability, and features like DLP and reporting compared to competitors.
Sophos XG requires improvements in email protection, VPN, interface, scalability, support response, and integration, according to user feedback.
Untangle NG Firewall requires enhancements in support, management, mobile functionality, hardware, security, pricing, and on-premises deployment.
By providing an integrated solution, users would have access to all features and functionalities within a single window, eliminating the need to navigate through multiple windows.
Investing in a solution that can accommodate such growth would be more cost-effective than repeatedly purchasing new hardware.
The constant daily revisions necessitate meticulous identification of the relevant documents to prevent the use of outdated information that could jeopardize our environment.
The solution should have the ability to be up to date with the most recent threats.
This suggests a vulnerability that needs addressing to ensure administrators can update patches without losing access.
Business cannot stop just because of issues with support.
The user interface, training, and general product innovation need improvement.
 

Setup Cost

Fortinet FortiGate offers cost-effective pricing for SMBs, with manageable upfront costs and negotiable long-term discounts.
Sophos XG offers competitive pricing with flexible licensing, seen as affordable despite varied opinions on costs compared to competitors.
Untangle NG Firewall pricing is seen as cost-effective but can become expensive with feature bundling and higher user counts.
The most expensive part is the renewal of the license subscription.
FortiGate is priced lower than Palo Alto.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
I rate the pricing a ten out of ten.
Currently, it costs about four million shillings in Kenya.
The cost depends on the package you are in, such as full threat management or basic.
 

Valuable Features

Fortinet FortiGate offers comprehensive security features, easy management, high-performance support, and competitive pricing, making it highly valued by users.
Sophos XG offers intuitive controls, AI-enhanced protection, and seamless integration for comprehensive, scalable, and reliable network security management.
Untangle NG Firewall offers user-friendly, affordable security features ideal for small businesses, including VPN, web filtering, and cloud management.
The firewall, IPS, and VPN functions are the most valuable features.
FortiGate provides solid protection against viruses, malware, and other threats.
In terms of security, we have not experienced any security flaws or loopholes, and it has proven to be quite stable.
I particularly like the visibility it provides into network traffic, allowing us to identify and address issues efficiently.
The firewall feature of Sophos XG has been the most effective for threat prevention.
Integration with endpoint security products ensures seamless traffic flow and rule enforcement, even when endpoints are not directly connected to the firewall.
The all-in-one gateway security functions and the ability to install it on generic equipment stand out.
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Firewalls
2nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
357
Ranking in other categories
Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
Sophos XG
Ranking in Firewalls
4th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
214
Ranking in other categories
No ranking in other categories
Untangle NG Firewall
Ranking in Firewalls
25th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
24
Ranking in other categories
Unified Threat Management (UTM) (7th)
 

Mindshare comparison

As of June 2025, in the Firewalls category, the mindshare of Fortinet FortiGate is 21.4%, up from 17.8% compared to the previous year. The mindshare of Sophos XG is 11.3%, up from 9.3% compared to the previous year. The mindshare of Untangle NG Firewall is 1.1%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls
 

Featured Reviews

Jorge Martínez - PeerSpot reviewer
Offers good SD-WAN capabilities and integrates easily with Fortinet devices
I am not part of the initial setup or deployment process since I work in presales. The setup or deployment is quite easy, as you can do a one-touch deployment that automatically connects to the FortiManager cloud when you connect it to a broadband or dynamic IP, allowing you to start the configuration from that point. We usually sell it for on-premises setups. It's on the cloud only when the client has virtual machines or their own service. Sometimes they have a service on the cloud like AWS, but it's more difficult to sell now because AWS has an e-commerce option where you can buy FortiGate directly. The only thing you need is someone to manage and configure.
TarunPanchal - PeerSpot reviewer
Decades of expertise lead to seamless installations and robust security
I typically use the Sophos XG Firewall to enhance my cybersecurity by using all layers. The intrusion prevention system impacts my security posture effectively, as we have not faced any ransomware or cyber threats. I have more than 800 servers live from Sophos. The synchronized security feature has proven to be very beneficial, and I have not encountered any issues. Sophos XG Firewall has contributed to reducing overall costs because it helps save money. We purchased endpoint security for the first time last year, and even without endpoint security, it provides comprehensive security. Sophos XG uses AI effectively to enhance threat detection and response, securing from AI at the packet level.
MatthewSmith3 - PeerSpot reviewer
Thorough with all-in-one security functions and good affordability
The all-in-one gateway security functions and the ability to install it on generic equipment stand out. The centralized management console is great. I can template my installations and configurations. My ability to monetize it as a gateway security appliance to offer enhanced service offerings allows me to increase our price point. I provide it as a managed device to many of our clients. I take on the initial costs and charge them a monthly fee. They have threat detection.
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Top Industries

By visitors reading reviews
Educational Organization
15%
Computer Software Company
15%
Comms Service Provider
7%
Manufacturing Company
6%
Computer Software Company
16%
Comms Service Provider
9%
Manufacturing Company
7%
Financial Services Firm
6%
Computer Software Company
14%
Comms Service Provider
11%
Government
6%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
Which is better - Palo Alto Networks NG Firewalls or Sophos XG?
Palo Alto Networks NG Firewalls have both great features and performance. I like that Palo Alto has regular threat si...
What are the main differences in features between Sophos XG and FortiGate 80F?
Hi Arvind P , The Sophos XG firewall has a number of models right from XG86 to XG135w under the 1U Desktop Form Fact...
What do you like most about Untangle NG Firewall?
The product helps small and medium enterprises secure their networks from intrusions. It also has features like DNS b...
What needs improvement with Untangle NG Firewall?
The user interface, training, and general product innovation need improvement. Enhancements could also be made to the...
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall
No data available
No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Information Not Available
North American Stamping Group, Cerebral Palsy of North Jersey (CPNJ), Brown County Schools, IN, City of Bridgeton, MO, Lancaster County, SC, Vision Charter School, Clay County Sheriff’s Department, NC, Breakwater School, Boys & Girls Club of Manchester, NH, Admiral Farragut Academy, Flow Companies, No Ordinary Hotel, KECdesign,
Find out what your peers are saying about Sophos XG vs. Untangle NG Firewall and other solutions. Updated: June 2025.
856,874 professionals have used our research since 2012.