We are a software development company and we have a lot of experience with different tools, including SAP Crystal Reports.
This product is one that we have implemented in different hospitals. We have stopped using it at times, but some clients still opt to use it. It is something that we are trying to replace with a mini dashboard for our clients, giving them a nicer way to visualize data.
One of our clients uses it for extracting data from the administrative system and generating relevant administrative reports. In cases like this, we develop reports for them.