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SailPoint Identity Security Cloud pros and cons

Vendor: SailPoint

4.2 out of 5

70 reviews
96% willing to recommend

2,959 followers

Pros & Cons summary

SailPoint Identity Security Cloud provides comprehensive security and administration for access control across multiple environments, with integration capabilities valued for seamless connections. It offers robust identity data management and automation enhanced by AI. While it ensures exceptional support and community resources, it requires improvement in advanced provisioning, reporting, and analytics. Pricing is high, and technical support needs enhancement. Automation in provisioning and access certification without managerial approval should be improved.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Security and administration for access are robust, with strong provisioning and management features.

IdentityIQ excels with its strong compliance, governance, and lifecycle management capabilities.

Integration with other platforms is seamless, enhancing overall functionality.

AI features in IdentityIQ enable automated approvals and recommendations, improving efficiency.

SailPoint IdentityIQ offers extensive customization, making it adaptable to diverse needs.

CONS

SailPoint Identity Security Cloud has advanced provisioning features that require improvement and needs enhanced automation for provisioning and access certification.

The current reporting and analytics capabilities are poor, with reports being not easy to use and lacking comprehensive analytics.

There is a need to incorporate artificial intelligence and machine learning capabilities to improve the system's efficiency.

There is a clear need for SailPoint to decide on its long-term strategy regarding the support and development of its on-premise version relative to its cloud offerings.

Integration experts for SailPoint, particularly in the North American market, are difficult to find, increasing dependence on specialized skills, and necessitating a transition to a no-code or low-code setup.

SailPoint Identity Security Cloud Pros review quotes

JO

IT Engineer at a energy/utilities company with 1,001-5,000 employees

Jul 1, 2019

We like the integration with other systems.

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RF

Hse Manager at a retailer with 10,001+ employees

Jan 23, 2024

One of the most valuable aspects of SailPoint is its open integration interface.

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MT

Principal Consultant at CyberCX

Sep 10, 2021

The solution is very good at the management of the identity lifecycle.

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SailPoint Identity Security Cloud

Free Report: SailPoint Identity Security Cloud Reviews and More

Learn what your peers think about SailPoint Identity Security Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.

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reviewer02755566

Identity Management Consultant at a consultancy with self employed

Jan 26, 2023

The big one now is that they're adding AI and machine learning to figure out automated approvals and make recommendations to their reviewers. So, if I bring up Doug McPherson and it says he has access to this application, the system will make a review based on peer group analysis. That's one of the biggest new things. The problem used to be that people would get everything loaded on, and they created too much work for themselves. Now, they can use these policies and start to let the machine pick the less risky things.

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SushantAggarwal

Architect(IAM) at Nixu

Sep 2, 2022

SailPoint IdentityIQ has more enriched out-of-box connectors than the others.

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DR

Commercial and Technical Professional Manager at Evolution Technologies Group

Mar 7, 2021

The most valuable feature for our customers and for us is the identity data warehouse.

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CD

Security Solutions Architect at Dimension Data

Oct 12, 2021

Deployment takes a bit of time, however, once it's done properly, everything becomes very organized and easy to use.

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RameshBhattacharjee

Manager at RSM US LLP

Oct 11, 2022

Has a great certification module with intuitive options.

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reviewer1553463

Senior Solution Architect at a tech services company with 51-200 employees

Apr 14, 2021

It provides a lot of out-of-the-box functionalities. You don't have to do too much custom development like other solutions such as Microsoft or NetIQ. It also has a lot of out-of-the-box connectors for different sources, directories, databases, etc. Its cloud version is working very well, and its pricing is okay. Its value for money is fine for most of the customers. It is also very flexible. They have frequent new releases and patches for fixing errors and things like that.

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MM

Governance Specialist Tl at CarePlus

Jul 20, 2022

A feature of SailPoint IdentityIQ that I like best is that it has good integration with other platforms. My company is using ADP here in Brazil, and SailPoint IdentityIQ works very, very well with it. My company is also using the solution for governance evaluation, segregation, and other access tests. For my company, SailPoint IdentityIQ is a very important solution, especially because it's automated, and there's a huge audit and risk issue here in Brazil.

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SailPoint Identity Security Cloud Cons review quotes

JO

IT Engineer at a energy/utilities company with 1,001-5,000 employees

Jul 1, 2019

I would like to see more Cloud management from this product.

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RF

Hse Manager at a retailer with 10,001+ employees

Jan 23, 2024

Finding integration experts for SailPoint in the North American market can be challenging, and transitioning to a no-code or low-code setup could reduce dependence on specialized skills.

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MT

Principal Consultant at CyberCX

Sep 10, 2021

Compared to at least one other product some of the administrative tasks could be easier or more intuitive.

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SailPoint Identity Security Cloud

Free Report: SailPoint Identity Security Cloud Reviews and More

Learn what your peers think about SailPoint Identity Security Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: April 2025.

850,671 professionals have used our research since 2012.

DM

reviewer02755566

Identity Management Consultant at a consultancy with self employed

Jan 26, 2023

It tends to be more expensive, but at the end of the day, it works.

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SushantAggarwal

Architect(IAM) at Nixu

Sep 2, 2022

There's a lot of customization required to improve the user experience.

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DR

Commercial and Technical Professional Manager at Evolution Technologies Group

Mar 7, 2021

The report functionality and dashboard of the access manager could be improved.

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CD

Security Solutions Architect at Dimension Data

Oct 12, 2021

The solution, in general, is quite expensive.

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RameshBhattacharjee

Manager at RSM US LLP

Oct 11, 2022

The cost can be prohibitive for middle-tier companies.

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reviewer1553463

Senior Solution Architect at a tech services company with 51-200 employees

Apr 14, 2021

They can work on their strategy for the on-premise version. They have to decide whether and for how long they will support the on-premise version. The new features first appear in the cloud, and after that, they are released for the on-premise version. In the cloud, you have more options and flexibility, which is absolutely normal. They have to have a clear strategy regarding whether they'll support the on-premises version with the same focus. The licensing for on-premise and cloud is a little bit different. They can make it the same.

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MM

Governance Specialist Tl at CarePlus

Jul 20, 2022

In the past, we had a lot of problems with SailPoint IdentityIQ, particularly in providing access and provisioning. There were some gaps in the operation of the solution because they were manual rather than automated, and the users and administrators were given access directly via Active Directory, and it wasn't appropriate for us at the time to use. In terms of integration, we could provide a more automated solution after a minimum number of years, but not in the SailPoint IdentityIQ platform, but there were problems in the registration, for example, with putting information inside ADP, but in general, we were able to solve those problems, and after implementing SailPoint IdentityIQ we had increased evaluations.

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Show 10 more reviews (out of 59)

Product Categories

Product Categories

User Provisioning Software

Identity Management (IM)

Identity and Access Management as a Service (IDaaS) (IAMaaS)

SaaS Management Platforms

Cloud Infrastructure Entitlement Management (CIEM)

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Product Categories

Product Categories

User Provisioning Software

Identity Management (IM)

Identity and Access Management as a Service (IDaaS) (IAMaaS)

SaaS Management Platforms

Cloud Infrastructure Entitlement Management (CIEM)

Popular Comparisons

Popular Comparisons

Microsoft Entra ID vs SailPoint Identity Security Cloud

Workspace ONE UEM vs SailPoint Identity Security Cloud

Omada Identity vs SailPoint Identity Security Cloud

Okta Workforce Identity vs SailPoint Identity Security Cloud

Fortinet FortiAuthenticator vs SailPoint Identity Security Cloud

Saviynt vs SailPoint Identity Security Cloud

Ping Identity Platform vs SailPoint Identity Security Cloud

Google Cloud Identity vs SailPoint Identity Security Cloud

One Identity Manager vs SailPoint Identity Security Cloud

ForgeRock vs SailPoint Identity Security Cloud

Microsoft Entra ID Protection vs SailPoint Identity Security Cloud

Microsoft Identity Manager vs SailPoint Identity Security Cloud

JumpCloud vs SailPoint Identity Security Cloud

One Identity Active Roles vs SailPoint Identity Security Cloud

CyberArk Identity vs SailPoint Identity Security Cloud

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