Approximately 25 users in a big team manage the backups with Rubrik NAS Cloud Direct.
What is our primary use case?
What is most valuable?
A best feature of Rubrik NAS Cloud Direct would be the security part which comes along with the Rubrik operating system for the backups. Backups are secure.
Rubrik NAS Cloud Direct provides seamless integration with other Rubrik services.
It helps with data management as it has a very good set of rich features for this.
Rubrik NAS Cloud Direct has improved my organization with secured backups, and even in case of attacks, we are safe with respect to the backup data we have. That is what we have achieved with Rubrik.
What needs improvement?
I am not sure about areas for improvement.
In terms of stability, Rubrik NAS Cloud Direct is still not stable as it is evolving, so I would give it a seven or eight.
Stability can be improved because there are too many changes happening across the world and the vendor is trying to keep up.
The reason I give it an eight is that it is still evolving. There are many features which are still being added to the software and there is more scope for improvements. It does provide features, but there are many other tools which are more capable than this. However, the vendor is still building them. So maybe in a matter of a few years, they will be coming in at one. Maybe we can give it a nine or ten at that time.
For how long have I used the solution?
I have been using Rubrik NAS Cloud Direct for three years.
How are customer service and support?
From one to ten, I rate technical support for Rubrik NAS Cloud Direct as nine.
What about the implementation team?
I am a partner with the vendor, and we did implement the solution for the client.
What's my experience with pricing, setup cost, and licensing?
Regarding the pricing of Rubrik NAS Cloud Direct, I am not sure because there is a separate team who is working on the cost.
Which other solutions did I evaluate?
Compared to other solutions, Rubrik NAS Cloud Direct is a better one. It comes in as maybe top two with the features it provides.
What other advice do I have?
My experience with the intuitive interface of Rubrik NAS Cloud Direct is that it is easy to use.
It is intuitive and straightforward with no issues.
We do have the automated tiering and archiving processes features in Rubrik NAS Cloud Direct for the long term.
My experience with Rubrik NAS Cloud Direct is that it is good. I rate this product eight overall.
Which deployment model are you using for this solution?
Hybrid Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other

