Technical Consultant at a manufacturing company with 11-50 employees
May 19, 2022
The most valuable feature of Rigor is the ability to test the whole website, including the homepage design and all the sub-pages, in one test. It provides an overview of the whole service.
Technical Consultant at a manufacturing company with 11-50 employees
May 19, 2022
I feel that Rigor can improve their customer service for time zones outside of the United States. When I post a question on their chat, I usually need to wait a couple of hours for the answer. I believe the service desk is in the United States, while I am working in Europe, requiring me to wait for them to start their work day.
