"DX allows you to customize and gives you a high degree of control."
"The most valuable feature of Rigor is the ability to test the whole website, including the homepage design and all the sub-pages, in one test. It provides an overview of the whole service."
"DX SaaS is a latecomer to the APM market. Some things that are straightforward in Dynatrace are complicated in DX. For example, upgrading the agents is a seamless process in Dynatrace, but it's a pain in DX SaaS. You should be able to upgrade in the Application Command Center. However, it is not working correctly."
"I feel that Rigor can improve their customer service for time zones outside of the United States. When I post a question on their chat, I usually need to wait a couple of hours for the answer. I believe the service desk is in the United States, while I am working in Europe, requiring me to wait for them to start their work day."
DX SaaS is ranked 4th in Digital Experience Monitoring with 1 review while Rigor is ranked 7th in Digital Experience Monitoring with 1 review. DX SaaS is rated 7.0, while Rigor is rated 8.0. The top reviewer of DX SaaS writes "It's highly customizable but lacks many features of available in competing solutions". On the other hand, the top reviewer of Rigor writes "Provides a good user experience, is intuitive and easy to navigate". DX SaaS is most compared with Zabbix, DX Unified Infrastructure Management, Dynatrace, Nexthink and Splunk, whereas Rigor is most compared with .
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We monitor all Digital Experience Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.