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DX SaaS vs Rigor comparison

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739 views|629 comparisons
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76 views|39 comparisons
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"DX allows you to customize and gives you a high degree of control."

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"The most valuable feature of Rigor is the ability to test the whole website, including the homepage design and all the sub-pages, in one test. It provides an overview of the whole service."

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Cons
"DX SaaS is a latecomer to the APM market. Some things that are straightforward in Dynatrace are complicated in DX. For example, upgrading the agents is a seamless process in Dynatrace, but it's a pain in DX SaaS. You should be able to upgrade in the Application Command Center. However, it is not working correctly."

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"I feel that Rigor can improve their customer service for time zones outside of the United States. When I post a question on their chat, I usually need to wait a couple of hours for the answer. I believe the service desk is in the United States, while I am working in Europe, requiring me to wait for them to start their work day."

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Questions from the Community
Top Answer:It supports numerous platforms.
Top Answer:If you compare CA with Dynatrace, in terms of pricing, my understanding from one of our customers is that CA is a lot cheaper.
Top Answer:In terms of APM, CA is lacking in terms of its dashboards and the user interface is quite old. AI capability is quite important these days and could be an additional feature in the next release.
Top Answer:The most valuable feature of Rigor is the ability to test the whole website, including the homepage design and all the sub-pages, in one test. It provides an overview of the whole service.
Top Answer:I feel that Rigor can improve their customer service for time zones outside of the United States. When I post a question on their chat, I usually need to wait a couple of hours for the answer. I… more »
Top Answer:We use Rigor for synthetic testing to check website performance and to gain insights into the websites.
Ranking
Views
739
Comparisons
629
Reviews
1
Average Words per Review
1,835
Rating
7.0
Views
76
Comparisons
39
Reviews
1
Average Words per Review
371
Rating
8.0
Comparisons
Also Known As
CA DXI, CA Digital Experience Insights
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Rigor
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Overview

Dx SaaS is a solution whose goal is to ensure that businesses and organizations can monitor and manage the way that users experience their applications. This solution contains many powerful tools that are designed to give administrators the maximum amount of control over the experiences that clients have when employing their applications. Organizations and businesses can rest easily and ensure that the product they put out into the world is always being watched for potential issues that will be resolved proactively and quietly.

Dx SaaS Benefits

Some of the benefits that come from using Dx SaaS include:

  • Improve the overall experience of your users at all stages of their journey. Dx SaaS provides administrators with the ability to cull proactive insights into not only the actual performance of the application, but also the way that users are experiencing the application. This makes it possible for administrators to address pain points before they can become major issues.
  • Full visibility across all aspects of the application. Dx SaaS enables organizations to see what is going on in every part of their applications. Every aspect of the application is fully visible to them. They can keep track of both users and their IT infrastructure without having to rely on other solutions.
  • Run Dx SaaS flexibly. Users can run Dx SaaS from their premises, investing in hardware and software, if they so wish. Alternatively, users can run Dx SaaS as a pure SaaS-based solution if that is a better fit for their needs.

Dx SaaS Features

When users choose to employ the DX SaaS solution, they gain access to many different capabilities. These features include:

  • Relationship mapping capabilities. Users can visually represent all of the parts of the application and their relationships. This can aid administrators in understanding precisely how their applications, architecture, and networks operate.
  • Customizable dashboards. Administrators can build dashboards that are most suited to meet their needs, fine-tuning them to perform the analysis and functions that are most relevant to their objectives.
  • Root-cause analytical capability. DX SaaS makes it possible for users to find the causes of any and all issues that arise. Its analytical capabilities scan for anomalies and find issues early on. This gives administrators and IT professionals insights that enable them to keep applications running optimally.

Reviews from Real Users

The DX SaaS solution enables companies and organizations to take charge of the digital experiences that their customers receive. It is designed in a way that empowers these companies to truly monitor their applications and maintain a positive user experience. DX SaaS recognizes that applications can be run on any number of platforms. As a result, solutions that monitor and analyze applications need to be capable of handling a wide variety of platforms. This is one of the considerations that the solution’s designers made integral to its design.

Administrators can leverage DX SaaS to spot potential issues before they can become problems for the users of their applications. DX SaaS has metrics that can provide application administrators with important insights. Patterns and areas where trouble can arise are immediately exposed so that administrators can take the steps that are necessary for the applications to run smoothly.

A consultant at a technical services company writes, “It supports numerous platforms.” Furthermore, they add, “The CA APM blaming metrics are quite useful in identifying a potential issue.

Monitoring
Rigor’s continuous monitoring and alerting equip you to track common, mission-critical flows from the end-user perspective, detect performance problems instantaneously, and correct bugs before they impact your users and your bottom line.

Optimization
Keeping a finger on the pulse of your website performance is important, but real gains are achieved when you leverage that data to make smart, strategic improvements. Rigor equips you with actionable insights to optimize performance in your development cycle. With Optimization, Rigor helps you create and deliver faster. Win-win.

Offer
Learn more about DX SaaS
Learn more about Rigor
Sample Customers
CNN
CoStar, Dollar Tree, NBC News, Michael Kors
Top Industries
VISITORS READING REVIEWS
Computer Software Company32%
Insurance Company10%
Government8%
Financial Services Firm8%
No Data Available
Company Size
VISITORS READING REVIEWS
Small Business20%
Midsize Enterprise7%
Large Enterprise73%
No Data Available

DX SaaS is ranked 4th in Digital Experience Monitoring with 1 review while Rigor is ranked 7th in Digital Experience Monitoring with 1 review. DX SaaS is rated 7.0, while Rigor is rated 8.0. The top reviewer of DX SaaS writes "It's highly customizable but lacks many features of available in competing solutions". On the other hand, the top reviewer of Rigor writes "Provides a good user experience, is intuitive and easy to navigate". DX SaaS is most compared with Zabbix, DX Unified Infrastructure Management, Dynatrace, Nexthink and Splunk, whereas Rigor is most compared with .

See our list of best Digital Experience Monitoring vendors.

We monitor all Digital Experience Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.