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Rigor vs Splunk Observability Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Rigor
Ranking in Digital Experience Monitoring (DEM)
19th
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Splunk Observability Cloud
Ranking in Digital Experience Monitoring (DEM)
2nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
56
Ranking in other categories
Application Performance Monitoring (APM) and Observability (9th), Network Monitoring Software (6th), IT Infrastructure Monitoring (7th), Cloud Monitoring Software (8th), Container Management (7th)
 

Mindshare comparison

As of June 2025, in the Digital Experience Monitoring (DEM) category, the mindshare of Rigor is 0.3%, down from 0.4% compared to the previous year. The mindshare of Splunk Observability Cloud is 3.0%, up from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Digital Experience Monitoring (DEM)
 

Featured Reviews

KG
Provides a good user experience, is intuitive and easy to navigate
I feel that Rigor can improve their customer service for time zones outside of the United States. When I post a question on their chat, I usually need to wait a couple of hours for the answer. I believe the service desk is in the United States, while I am working in Europe, requiring me to wait for them to start their work day.
Lakshmi Padaga - PeerSpot reviewer
Collaborates performance metrics with log data to pinpoint the exact cause of issues and offers error detection
Splunk APM is a robust tool with many capabilities. There are always areas for potential improvement to enhance its functionality and user experience. For Splunk APM, there could be simplified navigation, like streamlining the user interface to make navigation more intuitive for our users, especially those new to APM, which can enhance usability. We can provide more customization options for dashboards and visualizations to help users tailor the platform to their specific needs. There could be more integration capabilities with a wider range of third-party tools and platforms would also be beneficial. By focusing on these areas, Splunk APM can enhance its value proposition, improve user satisfaction, and better meet the evolving needs of organizations monitoring their application performance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Rigor is the ability to test the whole website, including the homepage design and all the sub-pages, in one test. It provides an overview of the whole service."
"The most valuable feature is the ability to customize dashboards based on my queries or any other customization I may need."
"It is a good tool. It allows you to set alerts for application and infrastructure monitoring, and it allows you to create dashboards."
"Splunk's dashboards are great."
"The most valuable feature in this solution is the log searching."
"The vibrant dashboards are valuable."
"This solution is very quick to deploy as it is a SaaS solution and integrates with tools like ServiceNow."
"Overall, I would recommend Splunk to anyone seeking a monitoring solution, thanks to its extensive capabilities and features."
"The features are pretty much ready out of the box."
 

Cons

"I feel that Rigor can improve their customer service for time zones outside of the United States. When I post a question on their chat, I usually need to wait a couple of hours for the answer. I believe the service desk is in the United States, while I am working in Europe, requiring me to wait for them to start their work day."
"The dashboards are used mainly to visualize information about the infrastructure, but it isn't easy to construct or use the dashboards. While we tried to resolve the issue by calling support, it would be easier if they had an AI co-pilot to identify the problem and help you solve it."
"The cardinality is pretty low."
"There is room for improvement in customer support due to delays and standard feedback responses."
"They need more EDR functionalities."
"Once you see the issues related to the scalability part, you need to understand that it is a warning triangle. After seeing the warning triangle, you need to realize that you cannot trust any of the numbers you see in the chart because it is not a complete, full data set."
"The end-to-end visibility is lacking because Splunk cannot directly monitor network devices."
"The solution's stability is an area that has room for improvement. It needs to provide constant stability to its users."
"This solution is difficult to configure and the instructions are complex."
 

Pricing and Cost Advice

Information not available
"The price of Splunk APM is less than some of its competitors."
"It appears to be expensive compared to competitors."
"The product is a bit expensive considering the competition but the company may negotiate the price."
"Splunk has been fairly expensive, but it has been predictable."
"Splunk Observability Cloud is expensive."
"This is an expensive solution."
"The pricing is reasonable."
"The pricing is based on several factors, including the scale of deployment."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
17%
Computer Software Company
16%
Government
8%
Retailer
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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Earn 20 points
What do you like most about SignalFx?
The most valuable feature is dashboard creation.
What needs improvement with SignalFx?
Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...
What is your primary use case for SignalFx?
The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...
 

Also Known As

No data available
Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring
 

Overview

 

Sample Customers

CoStar, Dollar Tree, NBC News, Michael Kors
Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
Find out what your peers are saying about Nexthink, Splunk, Lakeside Software and others in Digital Experience Monitoring (DEM). Updated: May 2025.
858,038 professionals have used our research since 2012.