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KerioControl vs Palo Alto Networks NG Firewalls comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
KerioControl delivered significant financial benefits through bandwidth optimization, VPN efficiency, and reduced support, maintenance, and security expenses.
Sentiment score
6.5
Palo Alto Networks NG Firewalls deliver strong ROI through reduced risks, costs, and enhanced security features despite high initial costs.
Their user-friendly interface and Panorama central management, which provides a comprehensive overview, make them an ideal investment.
Technical Lead at Accenture
The solution helped reduce downtime, which is crucial in time-sensitive industries like manufacturing.
Director IT Infrastructure and Operations at a analyst firm with 51-200 employees
I have seen a return on investment as there are definitely clear cost reductions, resource savings, time savings, and improved risk detection.
Network & Security Engineer at Arrow PC Network Pvt.Ltd.
 

Customer Service

Sentiment score
5.3
KerioControl support receives mixed reviews, with some praise but many report slow responses and reliance on online communities.
Sentiment score
6.7
Palo Alto Networks NG Firewalls support is knowledgeable but inconsistent, with language barriers and emergency response times needing improvement.
I have never needed to contact customer support as the product is easy to use.
Product manger at Asbis Mediteranean
Palo Alto's network support is excellent, and I would rate it a ten out of ten.
Founder at a tech services company with 11-50 employees
Their response time is within one hour.
Head of data centers at a non-profit with 10,001+ employees
They offer fast and competent assistance.
IP / Operations Support System Engineer; Pre-Sales Engineer at Avantguard.it
 

Scalability Issues

Sentiment score
6.7
KerioControl suits small to medium businesses but faces scalability issues in larger enterprises, requiring hardware upgrades for increased capacity.
Sentiment score
6.8
Palo Alto Networks NG Firewalls offer scalability and customization, but hardware limitations and cost issues affect extensive scaling options.
KerioControl has met some of the network infrastructure needs yet could improve in terms of scalability.
Product manger at Asbis Mediteranean
Cloud deployments benefit from auto-scaling, allowing for automatic adjustments to firewall capacity based on demand.
Technical Lead at Accenture
It is important to assess the infrastructure size before choosing a model.
IP / Operations Support System Engineer; Pre-Sales Engineer at Avantguard.it
Palo Alto Networks NG Firewalls are scalable and reliable.
Senior Network Engineer L4 at a tech services company with 10,001+ employees
 

Stability Issues

Sentiment score
7.2
KerioControl is stable and reliable, with minor hardware or update challenges, and performs well according to user assessments.
Sentiment score
8.5
Palo Alto Networks NG Firewalls are favored for their consistent stability and reliability, outperforming competitors in various scenarios.
With appropriately configured policies, these firewalls can provide robust network security.
Solution Architect at a retailer with 201-500 employees
After the upgrade, we are experiencing performance issues.
Technical Engineer Technical Security at a tech services company with 10,001+ employees
I have not experienced any outages or issues.
IP / Operations Support System Engineer; Pre-Sales Engineer at Avantguard.it
 

Room For Improvement

KerioControl requires improvements in VPN, user interface, support, security, performance, and customization features for large networks.
Palo Alto Networks NG Firewalls need improved reporting, support, affordability, AI features, integration, scalability, and better-performing hardware.
When performance degrades due to full packet inspection, the solution should be to increase the computing power within the same firewall, not to recommend upgrading to a larger, more expensive model.
Technical Engineer Technical Security at a tech services company with 10,001+ employees
Further integration into a unified system could improve usability.
Director IT Infrastructure and Operations at a analyst firm with 51-200 employees
Palo Alto Networks NG Firewalls lack built-in multi-factor authentication, requiring the purchase of a third-party tool to implement this essential security feature.
Head of data centers at a non-profit with 10,001+ employees
 

Setup Cost

KerioControl offers affordable pricing with complex licensing, appreciated features, but high annual fees can be challenging for small offices.
Palo Alto Networks NG Firewalls are costly but valued for premium security, offering better value with multi-year licenses.
The price for the product is rated as ten out of ten.
Product manger at Asbis Mediteranean
Palo Alto Networks NG Firewalls are expensive.
Technical Engineer Technical Security at a tech services company with 10,001+ employees
Palo Alto Networks NG Firewalls come at a premium, exceeding the cost of most competitors by 45 percent.
Head of data centers at a non-profit with 10,001+ employees
Colleagues looking for the cheapest and fastest firewall can still use Palo Alto Networks NG Firewalls because they are affordable.
Director at Zuci Systems
 

Valuable Features

KerioControl provides user-friendly navigation, robust security features, VPN support, and efficient network management with positive feedback on ease of use.
Palo Alto Networks NG Firewalls offer robust, user-friendly security with advanced AI, threat prevention, and centralized management features.
The most valuable features include geo-tagging, which blocks all other IPs except for the specified accounts, and web filtering.
Product manger at Asbis Mediteranean
The most valuable features of Palo Alto Networks NG Firewalls are DNS sync calls, enabled security features, and Wildfire.
Technical Engineer Technical Security at a tech services company with 10,001+ employees
Threat Vault allows us access to a comprehensive threat database, enabling us to get detailed information on threats and how to mitigate them.
Senior Network Engineer L4 at a tech services company with 10,001+ employees
The most valuable feature of Palo Alto Networks NG Firewalls is Cortex Data Lake.
Solution Architect at a retailer with 201-500 employees
 

Categories and Ranking

KerioControl
Ranking in Firewalls
27th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
58
Ranking in other categories
Intrusion Detection and Prevention Software (IDPS) (14th), Unified Threat Management (UTM) (8th)
Palo Alto Networks NG Firew...
Ranking in Firewalls
6th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
199
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Firewalls category, the mindshare of KerioControl is 1.2%, down from 1.4% compared to the previous year. The mindshare of Palo Alto Networks NG Firewalls is 5.2%, up from 3.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls Mindshare Distribution
ProductMindshare (%)
Palo Alto Networks NG Firewalls5.2%
KerioControl1.2%
Other93.6%
Firewalls
 

Featured Reviews

Constantnos Achilleos - PeerSpot reviewer
Product manger at Asbis Mediteranean
Leveraging geo-tagging and web filtering for enhanced network security
The solution is used for site-to-site VPN connections and it is valued for its cost efficiency and easy connectivity. It is especially beneficial for multi-site VPNs and is used in about fifteen different components KerioControl has provided a financial benefit as it allows purchasing one license…
Nitin Yadav - PeerSpot reviewer
Network & Security Engineer at Arrow PC Network Pvt.Ltd.
Strong threat prevention has reduced phishing and malware while I monitor traffic in depth
Palo Alto Networks NG Firewalls offers application and user awareness, which allow me to control traffic based on threats. The product includes threat prevention, advanced threat prevention, and deep packet inspection that really helps prevent issues in our network. Deep packet inspection inspects full traffic content, even inside applications and encrypted sessions. Deep packet inspection makes a very practical difference day to day because it lets me see and control what is actually inside the traffic, not just the open port or IP. I have real visibility of which application is running instead of just seeing HTTPS. Palo Alto Networks NG Firewalls WildFire sandboxing is really good at detecting and blocking zero-day malware automatically, along with its GlobalProtect and DNS security features. Using Palo Alto Networks NG Firewalls positively impacts my organization by providing strong security, better visibility, faster response, and simplified operations. After deploying Palo Alto Networks NG Firewalls in our network, it blocks malicious traffic and prevents compromises that occurred before Palo Alto Networks NG Firewalls. I can now block outside IPs to prevent issues. After Palo Alto Networks NG Firewalls installation, I reduced 60 to 70 percent of malware and phishing attacks. Its threat prevention and DNS security features detect these attacks, block malicious domains, and reduce manual efforts for the security team.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Comms Service Provider
11%
Construction Company
11%
Financial Services Firm
8%
Manufacturing Company
10%
Financial Services Firm
9%
Computer Software Company
9%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise9
Large Enterprise3
By reviewers
Company SizeCount
Small Business77
Midsize Enterprise57
Large Enterprise87
 

Questions from the Community

What is your experience regarding pricing and costs for KerioControl?
KerioControl offers good pricing as one license covers all features needed without extra payment. The price for the product is rated as ten out of ten.
What needs improvement with KerioControl?
Regarding KerioControl's application awareness and control feature, I have not used it much.
What is your primary use case for KerioControl?
With KerioControl, we usually use them for site-to-site VPNs for most of our clients. With multiple offices, we use KerioControl as our solution.
What is a better choice, Azure Firewall or Palo Alto Networks NG Firewalls?
Azure Firewall Vs. Palo Alto Network NG Firewalls Both solutions provide stellar stability and security. Azure Firewall is easy to use and provides excellent support. Valuable features include int...
Features comparison between Palo Alto and Fortinet firewalls
In the best tradition of these questions, Feature-wise both are quite similar, but each has things it's better at, it kind of depends what you value most. PA is good at app control, web filtering a...
Which is better - Palo Alto Networks NG Firewalls or Sophos XG?
Palo Alto Networks NG Firewalls have both great features and performance. I like that Palo Alto has regular threat signatures and updates. I also appreciate that I can just import addresses and URL...
 

Also Known As

No data available
Palo Alto NGFW, Palo Alto Networks Next-Generation Firewall
 

Overview

 

Sample Customers

Triton Technical, McDonald's
SkiStar AB, Ada County, Global IT Services PSF, Southern Cross Hospitals, Verge Health, University of Portsmouth, Austrian Airlines, The Heinz Endowments
Find out what your peers are saying about KerioControl vs. Palo Alto Networks NG Firewalls and other solutions. Updated: June 2026.
904,146 professionals have used our research since 2012.