What is our primary use case?
We had in the past a mix of Oracle Linux and Red Hat, but now we are completely off Red Hat and we are working with Oracle Linux mainly.
We do not use the analytic capability because we use that as a channel provider. Oracle OSS has the typical analytics of CPU, memory, healthiness of the servers, and quality of the network.
Operations usually is Ansible. We use Ansible to coordinate pretty much all the systems.
What is most valuable?
Oracle OSS is part of the Oracle Management System, similar to Red Hat Satellite.
Enterprise Manager is the one that is used to manage databases. Oracle OSS Management Hub is the actual name of the product.
I would say stability for production systems is the most valuable feature. It gives assurance that the environments are all equal, which is something you must have in order to be compliant. You cannot have different packages in production, pre-prod, UAT, or test. It needs to be all the same.
There is saving in the storage as well. I believe they improved the way they allocate resources at the storage level. Before, they had copies of the same thing multiple times to the point that at the moment, we are using 10%, maybe 20% of the space that we were using before.
What needs improvement?
I think if the product had more laboratories or examples of typical setups, it would be beneficial. For example, if there were 10 typical scenarios where the product can be used, companies would choose the closest one to their reality, and they could follow the guidelines for that example. I think that is what is missing.
For how long have I used the solution?
I believe it has been one year, or maybe less. Between eight months and nine months, around that.
What do I think about the stability of the solution?
Adoption is the only issue. It was not easy to start, but as soon as it is working, the product does not fail, so it is acceptable.
How are customer service and support?
Oracle has always been good. To be honest, I barely use Oracle support. I am really good in the Oracle stack. I opened three tickets in my life, but they are good. Other team members open tickets with Oracle and they are responsive, so I am happy with the level of support that we get.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Oracle is cheaper than Red Hat. Sadly, since the purchase from IBM, Red Hat became too expensive. I am a Red Hat guy and a Red Hat certified engineer. I would say I prefer the Oracle solution.
How was the initial setup?
It was really tough to start with the product. However, after a few readings and trials with some trial and error, we got there.
Once you understood how the product works and the limitations that it has, in other words, what you can do with the product, you are fine. Some team members try to use the product in a way they think it works, which in reality, after providing clarification of how the product actually works and what it can do, they were really fine.
As I mentioned before, it is not easy to start. This means the setup is not easy.
What's my experience with pricing, setup cost, and licensing?
With Oracle, nothing is cheap. It is not the cheapest tool around, so you have no options. You cannot compare.
What other advice do I have?
We are using Oracle OSS. This is correct.
It is a different company that looks after the network, so we do not use any of the capabilities of network performance. I do not know if the product has that.
We use a combination of multiple tools, but the Oracle product, the OCI, is the one that we are talking about. The product that was mentioned is OCI.
Most likely we are a customer, not a service provider. Because my main focus is to provide services in New Zealand, but I am an employee, not an enterprise. I am an employee that works for Finance Now.
I think if the product had more laboratories or examples of typical setups, it would be beneficial. For example, if there were 10 typical scenarios where the product can be used, companies would choose the closest one to their reality, and they could follow the guidelines for that example. I think that is what is missing.
I gave this review a rating of 9.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other