We performed a comparison between BigFix and Norton Small Business based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The stability is very good."
"The most valuable feature is the analysis, because of the beta structure."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"The most valuable point is when you deploy an application, you have to make sure that the application has been deployed to all computers and that is working perfectly. This solution works well at deployments."
"The most valuable features are patch management, software installation, and asset management."
"Patch Management for a variety of operating systems makes it valuable as we can rely on a single tool for obtaining patch compliance of the entire compute infrastructure."
"The use of fast query has been extremely valuable providing insight in real time of the endpoints."
"We found the implementation partner to be very supportive in terms of explaining and training the in-house resources and deploying the solution."
"I would advise someone considering this product to go for it. It's easy to use, cheaper than the value, and there is tons and tons of support from the BigFix community. With almost every challenge we have someone who has encountered it, and you will have a solution right away."
"BigFix technical support is good."
"What I like most is that it is a powerful solution."
"It offers diverse features, such as antivirus protection, firewall, identity protection, secure VPN, device backup, password management, parental controls, and performance optimization."
"The most valuable feature of Norton 360 has been its robust notification system."
"It efficiently scans for threats without causing disruptions, unlike some other antivirus software."
"The product’s valuable feature is the availability of support services 24/7."
"Norton 360 offers the best defense compared to other low-priced antivirus solutions. Its most valuable feature is storage and automatic backup. You can restore materials from the tool's cloud backup. It is encrypted with authentication."
"The solution has good performance."
"The solution detects viruses very, very fast."
"The product offers all the essential licenses compatible with Windows, Mac OS, and mobile platforms."
"I haven't seen the use of AI in the solution."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"We'd like to see more one-to-one product presentations for the distribution channels."
"The only minor concern is occasional interference with desired programs."
"The support needs improvement."
"We find the solution to be a bit expensive."
"The dashboard isn't easy to access and manage."
"BigFix can improve the way machines report back to the console. In the external relay management environment, it has become more of a hybrid environment with most of the machines not being on-site. The need of having public-facing reporting items interconnected is becoming more and more crucial. In general, the reporting could use some enhancement."
"Sometimes there is a lag time for our users."
"The new EDR (Endpoint Detection and Response) feature, Detect, is new and still needs a few updates."
"They need better integration."
"License management isn't quite as easy as it should be to deal with the licensing. You need to take the server down to import the new licenses which I find to be annoying."
"The remote software installation could be better."
"They don't have a proper mobile device management capability. They're working on it, however, that's the one thing that needs improvement so that you can have full unified endpoint management."
"I'm looking for them to make big web UI improvements."
"Norton 360’s features for device optimization could be better."
"The product should be improved with more storage. Though included in its price, the tool's auto VPN doesn't work at times."
"There's a need for enhanced security measures."
"The integration with Android devices needs enhancement."
"The solution’s stability could be improved."
"One area where Norton 360 could improve is the constant push for upselling."
"The tool should be easily available in the market and should be cheaper."
"I would like to see Norton 360 improve the speed of its cloud backup."
BigFix is ranked 14th in Endpoint Protection Platform (EPP) with 91 reviews while Norton Small Business is ranked 35th in Endpoint Protection Platform (EPP) with 9 reviews. BigFix is rated 8.6, while Norton Small Business is rated 8.6. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of Norton Small Business writes "Provides a secure and hassle-free environment". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform and Tanium, whereas Norton Small Business is most compared with HP Wolf Security, CrowdStrike Falcon, Kaspersky Total Security, Microsoft Defender for Business and SentinelOne Singularity Complete. See our Norton Small Business vs. BigFix report.
See our list of best Endpoint Protection Platform (EPP) vendors.
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