BigFix and Norton Small Business are two prominent solutions designed for small and medium enterprises. Norton Small Business has a stronger feature set, while BigFix shows superior performance in deployment and customer support areas.
Features: BigFix offers extensive patch management capabilities, policy enforcement, and is robust for complex enterprise environments. Norton Small Business provides comprehensive malware protection, intuitive design, and user-friendly interfaces.
Room for Improvement: BigFix requires better reporting, dashboard functionalities, and user experience improvements. Norton Small Business needs enhanced threat analysis, more integration options, and advanced security features.
Ease of Deployment and Customer Service: BigFix has a straightforward deployment process and responsive customer service. Norton Small Business, easy to set up, gets mixed reviews on support responsiveness.
Pricing and ROI: BigFix has higher setup costs with satisfactory ROI due to its capabilities. Norton Small Business is more budget-friendly but users report a lower ROI and concerns about long-term value.
HCL BigFix is a powerful patch management tool that enables organizations to simply control their patch management operations. It is designed so that IT security and operations teams can collaborate in the most effective way possible. Users that employ BigFix can find and fix issues with their endpoints faster than those that employ its competitors. It comes with thousands of security checks that can be deployed quickly and easily. These enable users to safeguard themselves from a wide variety of digital threats.
HCL BigFix Benefits
Some of the ways that organizations can benefit by choosing to deploy HCL BigFix include:
BigFix Features
Reviews from Real Users
HCL BigFix is a highly effective solution that stands out when compared to most of its competitors. Two major advantages it offers are its auto-patching capability and its user-friendly tools.
Santhosh K., the chief executive officer of Catnip Infotech Private Limited, writes, “The second valuable feature is, BigFix also has an auto patch updating feature, where the latest patches, and what is required for my system are automatically downloaded and kept ready for me. The solution applies the patch and notifies me after applying the patch. BigFix also gives me a ping saying that I should reset my system within a certain period of time, while the patch is being applied. Let's say, the patch is being applied and if there's an issue, the solution can revoke the applied patch, and revert back to the old state.”
Benedikt S., an application administrator, says, “It's very straightforward. The usability is very close to everyday technical tools that you use as a systems administrator. So it's quite user-friendly.”
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