MikroTik Routers and Switches OverviewUNIXBusinessApplication

MikroTik Routers and Switches is the #1 ranked solution in top Routers and #3 ranked solution in top Ethernet Switches. PeerSpot users give MikroTik Routers and Switches an average rating of 8.2 out of 10. MikroTik Routers and Switches is most commonly compared to Cisco Enterprise Routers: MikroTik Routers and Switches vs Cisco Enterprise Routers. MikroTik Routers and Switches is popular among the large enterprise segment, accounting for 44% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a comms service provider, accounting for 34% of all views.
MikroTik Routers and Switches Buyer's Guide

Download the MikroTik Routers and Switches Buyer's Guide including reviews and more. Updated: November 2022

What is MikroTik Routers and Switches?

MikroTik Routers and Switches provide all the features necessary for network administrators to secure and monitor their networks and are suitable for companies of any size. The solution is ideal for creating Wi-Fi hotspots, connecting multiple servers, setting up firewalls and VPNs, and distributing bandwidth. MikroTik's user-friendly dashboard helps you interact easily with your hardware. With MikroTik's user interface, you can obtain real statistics by user or IP address and monitor bandwidth consumption.

Benefits and Key Features of MikroTik Routers and Switches

  • Affordability: MikroTik routers and switches are very reasonably priced and offer features comparable to those of other higher priced solutions.

  • Highly customizable: Flexible scripting policies and configuration options enable users to enhance the functionality of MikroTik's various products. MikroTik routers also offer hotspot profiles, which allows admins to create different customizable guest user authentication profiles.

  • Consistency: All MikroTik routers have the same operating system and features, making it simple to migrate between different products.

  • Routing protocols: MikroTik provides several dynamic routing protocols that can be deployed to build robust and secure networks.

  • Built-in firewall: MikroTik offers a very powerful firewall implementation with multiple features, including state inspection, layer-7 protocol detection, and peer-to-peer protocols filtering.

  • Stability and robust performance: MikroTik routers and switches are long-lasting, resilient, and perform well.

Reviews from Real Users

MikroTik stands out among competitors for a number of reasons. Two major ones are its reasonably priced products and its user-friendly user interface, which makes it easy to work and communicate with its hardware.

Parameshwar P., a director at Navyug Networks, writes, "I like MikroTik's GUI. It's completely handy and easy to handle because of its GUI. Despite other brands like Cisco urging me to switch, I didn't because they don't have a GUI. This is the most comfortable thing in my project that anyone can use easily. It’s effortless to maintain MikroTik routers because both screens make it very easy in GUI mode. You can easily interact with your hardware.”

Rodney T., the chief solutions architect at Tech2go Strategic IT Solutions, says, "They are very good at providing the bandwidth for multi-tenants and multi-dwelling units. We're managing Wi-Fi hotspots for hundreds of locations, and the speed and performance are quite there. They also have very cheap 10G products that come with really good and flexible software. They are way cheaper than the top brands, and they're able to deliver the same performance and capabilities."

A principal consultant at a tech services company notes, "The most valuable aspect of this solution is the combination of value for money. They're extremely cost effective, yet they provide you with an extensive feature set of things you can do across the board. Also, they're pretty reliable, as far as equipment goes."

MikroTik Routers and Switches Customers

ABB, Boingo Wireless, JPL, HP, Allied Telesis, iPass, Mips Technologies, MicroAge, Matsushita, Telia, undp, WFP, NASA

MikroTik Routers and Switches Video

Archived MikroTik Routers and Switches Reviews (more than two years old)

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IT Infrastructure Engineer at a tech services company with 11-50 employees
Real User
Top 10
Stable, scalable, and easy to set up

What is our primary use case?

I mainly use MikroTik Routers. We use them for laboratory and integral solution purposes and different kinds of load balancing and network switching. We also use them for different kinds of use cases that highly rely on network switching. I am using the latest version, and I do automatic updates.

What is most valuable?

They are stable.

What needs improvement?

It would be very good if these products are accessible via different kinds of shells and GUI. It will make these solutions very usable.

For how long have I used the solution?

I have been using this solution for a few years.

Buyer's Guide
MikroTik Routers and Switches
November 2022
Learn what your peers think about MikroTik Routers and Switches. Get advice and tips from experienced pros sharing their opinions. Updated: November 2022.
657,397 professionals have used our research since 2012.

What do I think about the stability of the solution?

They are stable.

What do I think about the scalability of the solution?

They are scalable. The number of users varies based on the usage of the company, but generally, we have between 20 to 100 users.

How are customer service and support?

I never used their technical support.

How was the initial setup?

I didn't have any difficulty with the initial setup. They provide different kinds of documentation. As long as they provide an installation document, I don't have any problem with these installations and different kinds of procedures. 

What about the implementation team?

I installed it myself.

What other advice do I have?

I would recommend this solution to others. We plan to keep using this solution. 

I would rate MikroTik Routers an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Engineer in Computer Sciences at a government with 201-500 employees
Real User
Stable with good routing features and a large amount of online documentation
Pros and Cons
  • "The pricing is very reasonable. It's not too expensive."
  • "The initial setup can be a bit difficult. The configuration can take a lot of time."

What is most valuable?

The routing features are the solution's most valuable aspects.

What needs improvement?

Next year, we are planning to buy a hardware firewall from Sophos. The firewall and the VPN features in MikroTik are a little bit hard to set and are not user-friendly in terms of configuring those features. 

The protection of the web servers, VPN, and spam mail management, will be better in the Sophos model which we want to buy. We'll still use MikroTik for routing between our objects, however, for the main firewall features and VPN features, we want to use something more specific for this job.

There's a new VPN protocol called WireGuard. It's very good to implement MikroTik in the router as firmware. It is more configurable, with WireGuard. It's very practical.

For how long have I used the solution?

We've been using the solution maybe for five or six years at this point. 

What do I think about the stability of the solution?

The solution is extremely stable. We don't have issues with crashing. There aren't bugs or glitches. It's good.

What do I think about the scalability of the solution?

The solution is very scalable. If a company needs to expand it, they can do so easily.

Ultimately, the whole company is using it as it s is the main router for distributing internet services.

How are customer service and technical support?

We don't use technical support. If we need to troubleshoot, we tend to get our answers from the internet. We have access to forums and we have a lot of local technical support and knowledge. It's not official technical support. It's from the providers.

Which solution did I use previously and why did I switch?

We didn't previously use a different solution. 

How was the initial setup?

The initial setup can be a bit difficult. The configuration can take a lot of time. We only have one person in our company that can do this. It's somewhat impractical. If he's not at work, we can run into issues.

What's my experience with pricing, setup cost, and licensing?

The pricing is very reasonable. It's not too expensive.

Which other solutions did I evaluate?

We're currently looking to replace some aspects of MikroTik with Sophos and will use Sophos next year as the main firewall.

What other advice do I have?

We're just a customer. We don't have a business relationship with the company.

Originally, we had little MikroTik routers installed at first. Afterward, we bought a cloud core router and we've had that at this point for six or seven years.

We use the solution both at our company and for our clients.

I'd advise new users to take some time and learn about the configurations. They need to be prepared for a bit of a learning curve when it comes to implementation. However, after that, it's not a problem to use it.

Overall, I'd rate the solution eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
MikroTik Routers and Switches
November 2022
Learn what your peers think about MikroTik Routers and Switches. Get advice and tips from experienced pros sharing their opinions. Updated: November 2022.
657,397 professionals have used our research since 2012.
Stanislav Danko - PeerSpot reviewer
IT Specialist at ITISEL
Real User
Transforms a computer into a reliable network router

What is most valuable?

The main reason we use this solution is for the price — it's very cheap.

Personally, I know that Fortinet, Cisco, and Palo Alto are great products, but my customers are just interested in the lowest price. I can't change their minds, it's up to them.

For how long have I used the solution?

I have been using this solution for a few years.

What do I think about the scalability of the solution?

MikroTik Routers and Switches are both scalable and stable.

How are customer service and technical support?

I haven't had to contact technical support. I enjoy studying configuration on my own.

Which solution did I use previously and why did I switch?

I hope to stop using this solution and switch over to FortiGate soon.

How was the initial setup?

The initial setup is not hard, but it's not necessarily easy either. Upgrading can be difficult with MikroTik. Sometimes, when I need to reboot or change software, MikroTik crashes. When this happens, I need to physically change the configuration. 

What about the implementation team?

We have our own small team that handled deployment.

What other advice do I have?

I would recommend this solution to others who prefer price.

On a scale from one to ten, I would give this solution a rating of five.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Chief Solutions Architect at Tech2go Strategic IT Solutions
Real User
A cheaper solution that delivers the same performance and capabilities as the top brands
Pros and Cons
  • "They are very good at providing the bandwidth for multi-tenants and multi-dwelling units. We're managing WiFi hotspots for hundreds of locations, and the speed and performance are quite there. They also have very cheap 10G products that come with really good and flexible software. They are way cheaper than the top brands, and they're able to deliver the same performance and capabilities."
  • "They lack the extended warranty for the equipment. They only provide a warranty for one year as compared to the other vendors who offer a warranty for three years, five years, and lifetime, etc."

What is our primary use case?

We manage wide area networks for our clients nationwide. We run a data center and provide internet services. We use MikroTik for our network operation centers. We also manage WiFi for hospitalities and a lot of multi-dwelling units. 

We have experience in deploying MikroTik, NETGEAR, and HP products.

What is most valuable?

They are very good at providing the bandwidth for multi-tenants and multi-dwelling units. We're managing WiFi hotspots for hundreds of locations, and the speed and performance are quite there. They also have very cheap 10G products that come with really good and flexible software.  

They are way cheaper than the top brands, and they're able to deliver the same performance and capabilities.

What needs improvement?

They lack the extended warranty for the equipment. They only provide a warranty for one year as compared to the other vendors who offer a warranty for three years, five years, and lifetime, etc.

For how long have I used the solution?

I have been using this solution for about eight years. 

How was the initial setup?

You need to learn how to use the software and run MikroTik Router OS or Switch OS. You have to be familiar with all these. If you're a network person, it's very easy for you to set it up. It is pretty much similar to setting up HPE, Juniper, Cisco, or NETGEAR. It's not for novice users. There's a learning curve.

Our team has to get trained and certified in MikroTik.

What's my experience with pricing, setup cost, and licensing?

MikroTik is very cost-effective and quite good for the price. It performs very well.

For one of our customers, the existing setup comprises Cisco Catalyst switches, and it is about 10 to 15 years old. We're looking into upgrading in a cost-effective way to get the performance and yet still be at par with the quality and expectations that customers have from Cisco.

Price-wise, Cisco is really expensive, and customers are expecting something different than Cisco so that they can save on IT costs. They don't have the same budget that they had before when they installed Cisco products. That's why they're looking for a solution that can provide performance and features without too much money or investment. We're looking at some alternative brands, such as NETGEAR and MikroTik, to support our proposal.

What other advice do I have?

I would rate this solution a nine out of ten for the reliability and the performance that you get out of it. I wouldn't rate it a ten because of the warranty limitation. 

There is also a learning curve to be able to successfully manage it, but once you do that, it's going to work wonders. It's also not that expensive.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior System Engineer at a tech services company with 1-10 employees
Real User
Great wireless connectivity with a price-performance ratio to match
Pros and Cons
  • "This solution is easy to configure and it's very flexible."
  • "The batch management could be improved."

What is our primary use case?

We mainly use this solution for switch and routing.

What is most valuable?

This solution is easy to configure and it's very flexible. 

What needs improvement?

The batch management could be improved. 

For how long have I used the solution?

I have been using this solution for approximately three to five years.

What do I think about the stability of the solution?

This solution is both very stable and scalable; we haven't experienced any issues with bugs. 

How are customer service and technical support?

We haven't had to contact technical support. We have a team of six engineers that handle all maintenance related issues.  

Which solution did I use previously and why did I switch?

For switches, we use Cisco. We are familiar with them and so are our clients. They are comfortable with the higher price. 

How was the initial setup?

The complexity of the initial setup depends on the client. The deployment can take a few weeks.

What other advice do I have?

MikroTik Routers and Switches are great. If you are having issues understanding how to properly use them, study materials and video lessons are available for a low-cost.

On a scale from one to ten, I would give MikroTik Routers and Switches a rating of eight. 

The price-performance is great. I am sure there is a better solution out there (maybe Cisco ISR), but it would be more expensive. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Information Technology Manager at a logistics company with 51-200 employees
Real User
It seems to run on its own without maintenance but is old, slow, and will elsewhere for replacement.
Pros and Cons
  • "We have not had any downtime with it. It has been a solid performer that way."
  • "It is slow, old and unfriendly."

What is our primary use case?

MikroTik is our main router for incoming and outgoing traffic throughout the system architecture.  

What is most valuable?

I really have not found anything valuable or special about MikroTik routers. I have not used them a lot and have not done enough with the product to know if it is good or bad in certain areas that I can put my finger on.  

In general, I know that it is functioning and we have not had any breaches or any kind of attacks through our firewall. We have not had any downtime with it. It has been a solid performer that way.  

What needs improvement?

My first impressions of the MikroTik router I have are that it is old and slow. I would like to see a higher throughput in the switch. The throughput speeds are killing us. Our VPN speeds are not up to par. MikroTik may make some routers and switches that do have higher throughput, but the models that we are using are not in that group of products.  

The security itself is lacking. For instance, most later model routers have web filtering so we can filter out websites and types. I would like to just be able to go in and say that I want to block out porn sites, or I want to block out hate speech — whatever the case may be. I would like to do that and get it done in an expeditious manner and have it work as expected. There is nothing like that type of simplicity and functionality in this router.  

So, the two main things that I look for in a router — speed and filtering by classification — are two things that I did not see. It is working, so I kind of leave it alone for right now because I do not really have the time to figure out what is making it work at all.  

I do know that the interface is very archaic-looking. It does not seem like the ease-of-use was a major concern in the development of the product. It is not very good in the area of user-friendly.  

Another problem that I do not like about the MikroTik routers is that I have to use a specific program called Winbox to access it and configure it. I should not be limited to accessing the configuration using just one tool.  

For how long have I used the solution?

I have actually been able to use and access it for maybe three weeks now. It has been at the company for several years.  

What do I think about the stability of the solution?

One thing I can say for the product is that it has been stable. There has not even been downtime. I checked the uptime on it and it has been up almost a year without having to reset or do anything of that nature for maintenance. So by whatever magic, it is stable.  

What do I think about the scalability of the solution?

I would say that these products do not have much potential for scalability. They are limited to what is in the hardware now without doing a firmware update. But one thing is for certain, any firmware update is not going to change our throughput speed. The actual hardware itself is limiting us.  

We have approximately 52 employees passively using these products.  

How are customer service and technical support?

With a year of uptime, we obviously have not had to use the tech support at all. On the day when the thing falls apart and I do not know a thing about it, that is when I will find out how good the support is as well.  

How was the initial setup?

Because the product has been here for several years, I was not involved in the installation. I assume it was not much different than other routers and switches.  

What's my experience with pricing, setup cost, and licensing?

There are not any external or hidden costs. The company bought the products and put them in. They are not paying for any kind of maintenance or anything of that nature at this point.  

What other advice do I have?

My main advice to people considering this solution based on my experience is that I would suggest looking for other robust solutions. I know they are out there because I have used them.  

On a scale from one to ten where one is the worst and ten is the best. I would rate MikroTik routers and switches as a six-out-of-ten. It seems to be working by its own devices but there is just too much old, slow, and unfriendly about them.  

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network Security Engineer at a outsourcing company with 1,001-5,000 employees
Real User
A versatile solution that is easy to use for optimizing traffic flow in our network
Pros and Cons
  • "We make use of a script that will automatically re-route traffic when connections are slow."
  • "The manageability of the web-based UI needs to be improved."

What is our primary use case?

I have worked more with the MikroTik Routers, as opposed to their switching products.

We use this solution to route traffic in our network. For example, if one group is experiencing a slow connection then we can re-route the traffic. This is possible because we have multiple links on our premises.

What is most valuable?

The most valuable features are the versatility and ease of use.

We make use of a script that will automatically re-route traffic when connections are slow.

What needs improvement?

The manageability of the web-based UI needs to be improved. I still prefer to use the Winbox application.

It would be great if they included some next-generation features in the future.

For how long have I used the solution?

I have been using MikroTik Routers and Switches for about three years.

What do I think about the stability of the solution?

We had some trouble with the latest patch that was released. There were issues with high CPU usage, so we reverted back to the previous version.

What do I think about the scalability of the solution?

This is a scalable solution. We have between 1,000 and 1,500 users.

How are customer service and technical support?

We do not rely on technical support from the vendor. We do our own research, test situations in our lab, and solve our own problems.

How was the initial setup?

The installation is straightforward.

What about the implementation team?

Our in-house team deployed our routers.

What's my experience with pricing, setup cost, and licensing?

This product is cheaper than competing products by other vendors.

Which other solutions did I evaluate?

I was not the person who selected and deployed this solution.

What other advice do I have?

We have not had any issues with our MikroTik routers and I would definitely recommend them.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Mahmood Shah - PeerSpot reviewer
Solutions architect at NetSys
Real User
Good load balancing and multi-routing with a good user interface
Pros and Cons
  • "The solution offers very good multi-routing."
  • "The solution needs to improve its security firewalls and mirror that of, for example, Sophos, or FortiGate."

What is our primary use case?

I primarily use the solution as a firewall, and for routing purposes, and for multi-band load balancing. 

What is most valuable?

The load balancing is very good.

The solution offers very good multi-routing.

The firewall is very good.

For the interface, I always use Winbox.

What needs improvement?

The MikroTik weblog, web user log, was supposed to be remotely accessible. However, it was not as good as I had wanted it to be. I found its functionality disappointing. There's no proper interface. They show only IPs but not the DNS address or complete address. It only shows the IP addresses. Also, they only show real-time data and not the history of the user's log address. We would like to see a history on a daily, weekly, or monthly basis.

The solution needs to improve its security firewalls and mirror that of, for example, Sophos, or FortiGate.

The solution needs to focus on UTM in its devices.

For how long have I used the solution?

I have about five years of experience working with this solution.

What do I think about the stability of the solution?

We've found the stability of the solution to be good enough.

What do I think about the scalability of the solution?

The solution is quite easy to scale. We haven't had any problems expanding the solution when we need to.

How are customer service and technical support?

I've never contacted technical support. If I have issues with the solution, I try to handle it myself. So far, I've never needed anyone else's assistance.

Which solution did I use previously and why did I switch?

I've previously used FortiGate and Fortinet devices. They have very good security and firewalls.

How was the initial setup?

The initial setup is a little bit complex for beginners. It's difficult to install the router and for initializing from the beginning all of the configurations we need, like setting up the initial firewall rules, for example.

If a user knows all the basic steps, the deployment only takes about ten to 15 minutes.

What about the implementation team?

I handled the implementation myself. I didn't need the assistance of an integrator or reseller.

What other advice do I have?

I'd warn others that a tutorial or a bit of learning is required before beginning. It helps if a user has a bit of understanding about the solution. There's some complexity in the terminologies and surrounding the initial implementation process.

Overall, it's a good product, but it requires a bit of improvement, especially in relation to UTM and security.

I'd rate it eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Systems Engineer at Mozolo Technologies
Reseller
Good pricing with good features that are comparable to Cisco
Pros and Cons
  • "We're very happy with what we are getting out of the solution in general. The features are good. They're comparable to other brands such as Cisco and HP."
  • "The solution's website isn't that good. When I go to it, I can't find what I'm looking for. However, if I go to a third party's website, I can easily find the information."

What is our primary use case?

We use MikroTik both in our company and clients. Even extended to our household clients. MikroTik devices offer you similar features you'll normally get from high priced devices like Cisco and HP, however at a fraction of the costs. This works very nicely with us since our clients are mainly small and medium. The device price doesn't dictate whether the client gets a solution.

VLANs, L3 Routing, Load Balancing, HotSpot are amongst some of the features we normally use in many of our deployments.

How has it helped my organization?

Costs saving and expansion of our product portfolio as a result of those features offered by mikrotik, but would have to pay for licenses from other providers. Dude also improved network management and service, which our re-skilled team enjoy. Many MikroTik devices can be powered from 12VDC and this is also a cost saving on electricity consumption and allow our deployments in areas where solar solutions are offered, extending our footprint.

What is most valuable?

The pricing is a great selling point.

We find the VLANs, Load Balancing, HotSpot, Traffic Management the most valuable part of the solution.

We're very happy with what we are getting out of the solution in general. The features are good. They're comparable to other brands such as Cisco and HP.

What needs improvement?

We've had difficulties allocating different hubs with different IPs. At times, some users use it on one range and can access computers on another range. We thought isolation would help, but it hasn't. When you assign IP addresses to ports, people can still access those ports, and that's really frustrating.

The solution doesn't offer very good documentation. When we had questions around isolation and allocating different hubs and IPs, we couldn't find any verifiable answers.

The solution's website isn't that good. When I go to it, I can't find what I'm looking for. However, if I go to a third party's website, I can easily find the information.

For how long have I used the solution?

We've been using the solution for ten years.

What do I think about the stability of the solution?

Very stable, not major failures reported at this stage.

What do I think about the scalability of the solution?

It's a very scalable solution. It's not really an issue if companies need to scale. However, the issue of port isolation and the difficulties we have might ultimately affect scaling as we have to maintain security and right now we're struggling with that. When you scale, you compromise security. It's a double-edged sword.

We have about 15 users on the particular solution currently. However, these are solutions that will be deployed across different clients.

How are customer service and technical support?

I have never contacted technical support directly. I have gone to their support website, which, I feel, doesn't have enough information or documentation. If you compare it to Cisco, Cisco has got more support online; you don't even have to call them.

Much as MicroTik is cheaper than Cisco, and you can see a difference in support quality. Cisco does offer a lot of support on their website. When you go to Cisco, you get answers to all types of issues. With MicroTik, I need to go look at private third-party websites. That's why I feel their technical support is a disappointment.

You can try calling or writing emails, however, you don't get responses. In the end, you have to fiddle around and try things yourself. This is not sustainable. A client will eventually not mind so much if they need to pay a bit more to get proper service.

Which solution did I use previously and why did I switch?

We've previously used Cisco, which was much more expensive.

How was the initial setup?

The initial setup is straightforward. Deployment typically takes about one hour if it's just a basic initial layer that needs to be implemented.

What about the implementation team?

In-house, it was more of a trial and error but finally got it. We still and constantly improving our know how but we will get there.

What was our ROI?

The costs of hardware reduces the ROI dramatically. Same way the Costs of Ownership does.

What's my experience with pricing, setup cost, and licensing?

The pricing of the solution is quite reasonable.

What we do is we buy Level Four devices, so we don't have to buy license supported versions.

Which other solutions did I evaluate?

We came across MikroTik and immediately fell in love with it

What other advice do I have?

We use the solution and we provide services to clients as well. It's much cheaper than when we used Cisco and other devices. We're a reseller and solutions provider.

I do advise people to use the solution, because of the price and features. The more you learn is the more you realize how valuable MikroTik devices are.

One thing I would mention to others is that MikroTik is on Linux, but there's nothing like WinBox for Linux, or what you might call a Linux box. You need to do something that looks like WinBox, because if you're using Ubuntu, you will need to use WinBox and there isn't one for Linux. Not everybody uses Windows and many people, especially technical people, are moving away from Windows. 

The solution is a good product and it has improved since the first time we used it. It's just support that is really lacking.

I'd rate the solution eight out of ten. I'd rate it higher if technical support was better.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
PeerSpot user
MartynasLaugalys - PeerSpot reviewer
Network Expert at a tech vendor with 10,001+ employees
Real User
Cost-effective for layer three traffic, but it is not stable and the support needs to be improved
Pros and Cons
  • "The best part about MikroTik Routers is the price."
  • "The biggest thing that needs improvement is the support."

What is our primary use case?

We primarily use our MikroTik devices as layer three routers.

What is most valuable?

The best part about MikroTik Routers is the price.

What needs improvement?

The biggest thing that needs improvement is the support. There are lots of bugs but you can find workarounds for these. However, without support for professional use, you don't know when it fails and why it fails. You have to troubleshoot on your own.

For how long have I used the solution?

I have been using MikroTik Routers for two or three years.

What do I think about the stability of the solution?

The stability is poor because it's dropping packets. As you control it through the GUI, the device is starting to drop packets, so it is not stable.

What do I think about the scalability of the solution?

The scalability is hard for me to judge at this point.

How are customer service and technical support?

Technical support is bad overall. However, when I contacted them last, the answer to that question was straightforward. It was a little bit confusing because they were talking about CPU queues versus hardware queues, and my English is not perfect, but I did get a straightforward answer after the second email.

How was the initial setup?

If you read the manual and the documentation carefully, and also research the Wiki support sites, the setup can be quite straightforward.

The length of time for deployment depends on the type of scenario and what you want to do.

To have a working solution it can take weeks. You have to test all of the limits because if you don't know your limits then you don't know your product area. For example, can a device be placed when serving a 1G internet? Knowing the limits and testing the limits is a time-consuming activity. It can take one to two weeks depending on what you are testing.

What about the implementation team?

The implementation can be done without the help of a consultant. You can do it on your own.

What other advice do I have?

The technical features in MikroTik are not mentionable because it is a low-cost solution. There is no service, support, or proper training. We are using them because our competitors are using them, and we have to stay competitive.

The only real value of MikroTik is the price and I would not recommend this solution for any other reason. If you can get another device from a bigger company at a similar price then I would do that because the support is going to be better. Proper support is important.

I would rate this solution a five out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
NikitaMoroz - PeerSpot reviewer
Team Lead at a comms service provider with 1-10 employees
Real User
Traffic classification is helpful, provides convenient debugging features, and is flexible
Pros and Cons
  • "The flexible IP firewall and IP network address translation make it very easy to give access to internal services."
  • "I would like to see a cluster feature added, where multiple devices can be configured and managed as one. One is in a standby state while the other is active, and if one fails then the other takes over."

What is our primary use case?

We use this product to route traffic with dynamic routing protocols like BGP. We also use it for filtering traffic and making network translations to provide access to services that are behind it. In this regard, it acts as a firewall.

It hosts a lot of B2B sessions with our internal and external peers.

How has it helped my organization?

MikroTik provides us a quick way to give access to internal services from outside of our network, and a way to manage those services.

What is most valuable?

This solution offers features that make it convenient for debugging.

Traffic classification is a very convenient feature.

The flexible IP firewall and IP network address translation make it very easy to give access to internal services. 

What needs improvement?

I would like to see a cluster feature added, where multiple devices can be configured and managed as one. One is in a standby state while the other is active, and if one fails then the other takes over.

The stability can be improved.

For how long have I used the solution?

We have been using a MikroTik router for seven or eight years.

What do I think about the stability of the solution?

This solution is not very stable. I would rate stability at seven out of ten.

What do I think about the scalability of the solution?

The scalability is good and we have 50 or 60 users, in addition to perhaps five technical staff who can connect devices and configure them.

How are customer service and technical support?

Technical support responds very quickly. However, we very often catch bugs that they are not aware of, which is bad. MikroTik should be finding these bugs itself.

We are happy with the communication from technical support, but they should improve with respect to testing and releasing updates.

How was the initial setup?

The initial setup is very straightforward and easy. It will take several hours to set up and have it work properly.

What about the implementation team?

The implementation was done by my team.

What's my experience with pricing, setup cost, and licensing?

There is no licensing fee in addition to the hardware, but we do pay an annual fee for support.

What other advice do I have?

I would recommend this solution for those who don't need a very stable solution. You will not have zero-downtime provided by MikroTik. Also, if you need clustered routers then this solution will not work. However, if you are willing to update several times a month with several minutes of downtime while upgrading and rebooting, then it will be fine.

The biggest lesson that I have learned from using this solution is to write the network plan out before implementing changes. Then, go only by the steps of the plan, and do not deviate.

Overall, it is a very good solution with a lot of features.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Erik Jansson - PeerSpot reviewer
Erik JanssonTechnology Manager at Klinic Community Health
Real User

Clustering would be nice, but it does support VRAP for redundancy making core router upgrades simpler with no downtime. Stick the stable release in most cases there is little or no reason to move to the most recent version for core functions, so read the release notes and decide if the fixes or features in the release are truly needed in your environment. We found stability to be excellent with routers and radios up for years at a time. Like any product, if you are pushing the limits particularly on a new feature there will always be some issues even with the big guys! On the flip side bug, fixes can be quick compared to others.

Technical Support Engineer at Point PC
Real User
A small and robust unit that is straightforward to install and has lots of features
Pros and Cons
  • "We have found this solution is quite robust and there are a lot of features in a small device."
  • "In the Israeli market, we are in need of Hebrew support."

What is our primary use case?

We are a system integrator and this is one of the solutions that we implement for our customers.

Our primary customers are Fiber to the home (FTTH), which are small customers who are connecting by fiber.

What is most valuable?

We have found this solution is quite robust and there are a lot of features in a small device.

The dimensions of this unit are quite good.

You do not need extra licensing to use all of the features.

What needs improvement?

In the Israeli market, we are in need of Hebrew support. We would like a Hebrew GUI or something that can translate it. We need this because when we remotely support end-users, they do not always speak English. Hebrew would be lovely.

There are a lot of issues regarding the power supply.

The interface for this solution is in need of a dashboard. Thinking about somebody who is in control of hundred of small routers, they need a way to manage all of them.

For how long have I used the solution?

We have been using this solution for approximately two years.

What do I think about the stability of the solution?

This solution is ninety percent stable. The defects are coming from instability with the power system, and there are a lot of issues regarding that.

Most of the errors occur when the system shuts down incorrectly. Otherwise, there are not a lot of bugs.

What do I think about the scalability of the solution?

For our purposes, we are not concerned with scalability. 

How are customer service and technical support?

We do not use technical support for this solution. We read articles and have been able to do the support ourselves. We do use the forums and the internet for searching for answers.

Which solution did I use previously and why did I switch?

I am familiar with solutions by Aruba. The MikroTik routers and switches are not as well known in the Israeli market.

How was the initial setup?

The initial setup of this solution is straightforward.

The deployment takes approximately twenty minutes for the technician to implement one house. It is a matter of connecting and doing some basic enrollment.

What about the implementation team?

Our technician performs the deployment for our customers.

What's my experience with pricing, setup cost, and licensing?

In our last project, we used two hundred units and the price was approximately 500 Shekels ($140 USD).

What other advice do I have?

My advice is that this is a small package with huge features and you should try it on your own.

The biggest lesson that I learned from this solution is that we underestimated the power and value of MikroTik. We primarily implemented Cisco and Aruba solutions, but since then, we have found that MikroTik can be used in place of these bigger brands.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
NOC Manager/Network Administrator at a tech vendor with 1,001-5,000 employees
Real User
Good load balancing capabilities and features for the cost point
Pros and Cons
  • "The most valuable feature is controlling the bandwidth."
  • "The user interface allows you to do a lot of things, but it is not user-friendly."

What is our primary use case?

We use this solution for normal routing, as well as load balancing for internet traffic. I have a dual internet load balancing setup.

This is an on-premises solution.

How has it helped my organization?

The improvement is that we can have two different internet service providers offering 2Mbps each, and you can combine the bandwidth to make it 4Mbps. You can also achieve multiple failovers.

What is most valuable?

The most valuable feature is controlling the bandwidth. This is helpful because the users' bandwidth requirements keep changing, and we have three connections to handle the data.

The wireless switches are good.

What needs improvement?

Configuring load balancing requires a very ground-level configuration that is not easy for normal users.

The user interface allows you to do a lot of things, but it is not user-friendly. 

For how long have I used the solution?

I have been using this solution for more than ten years.

What do I think about the stability of the solution?

This solution is quite stable.

What do I think about the scalability of the solution?

Right now, I am not using it for VPN.

How are customer service and technical support?

I have not contacted technical support for this solution. If there is a problem then I try to find solutions for the problem online.

Which solution did I use previously and why did I switch?

We did not use another solution prior to this one.

How was the initial setup?

When I first starting working with this solution I found the initial setup to be complex, but now I think that it's easy. It takes approximately ten minutes to deploy, although if you want to set up more advanced features like load balancing then it might take thirty minutes.

One person is suitable for both deployment and maintenance.

What about the implementation team?

I performed the deployment myself.

What's my experience with pricing, setup cost, and licensing?

This product is a one-time purchase.

What other advice do I have?

This is a great product that gives you a lot of good features at that price.

I would rate this solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
User at a tech services company with 1-10 employees
Real User
Good price point, very versatile and good configuration capabilities
Pros and Cons
  • "The cost and versatility are the solution's most valuable features. You can do anything with them if you know how to. The solution has a whole portfolio of routing features available."
  • "They could improve their product if they set, for instance, a controller for wireless LAN. That would allow them to really have something more than an access point."

What is our primary use case?

We primarily use the solution for high performance, low-cost routers and for low-cost wifi environments where we need specific configurations.

What is most valuable?

The cost and versatility are the solution's most valuable features. You can do anything with them if you know how to. The solution has a whole portfolio of routing features available.

You don't need to buy special licenses for the solution. You have everything there. The configuration capabilities are good too. They're very flexible. 

What needs improvement?

The solution doesn't fit every need. There are lots of things you cannot do. There is no management and there is no controller in wireless. It's not a real whole network. You have to work them into other solutions. Mikrotik is mostly a standalone solution and you have to manage how it relates to other solutions, unlike Cisco, which is something that you can easily put into an ecosystem.

They could improve their product if they set, for instance, a controller for wireless LAN.
That would allow them to really have something more than an access point.

For how long have I used the solution?

I've been using the solution since 2013.

What do I think about the scalability of the solution?

The solution isn't really scalable. Each machine has a purpose, and while you can swap it out for a bigger one, you have to create a new design. They're stand-alone products. There is not a flow of products that brings you to the next step easily.

How are customer service and technical support?

I haven't reached out to technical support myself, however, my colleagues have, and my understanding is they were able to resolve the issues. They were satisfied with the level of support they received. However, it was a process to get in touch with them, share the problem, and work together to solve it.

How was the initial setup?

The initial setup is complex. Users will need to do a bit of research before implementing the product. You must prepare and understand how to set each parameter. You couldn't use Mikrotik if you're not certified or have a deep knowledge of the solution.

Which other solutions did I evaluate?

We use a few different solutions. We are installing big networks with Aruba and use Extreme Networks as well. Which solution we ultimately use depends on the project itself.

What other advice do I have?

We buy from wholesalers, but we don't have a special selling agreement with anyone.

I'd rate the solution ten out of ten when it fits. It's useless if it doesn't fit. If it fits, I don't think there's a better product when you are looking at price-performance. Overall, I'd rate them nine out of ten. Any requirement would be fulfilled from Aruba or from Cisco, but not necessarily from Mikrotik, which is why I don't give them a perfect score.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Andrew S. Baker (ASB) - PeerSpot reviewer
Andrew S. Baker (ASB)Cybersecurity & IT Operations Professional (VirtualCxO) at BrainWave Consulting Company, LLC
Consultant

That's a very good assessment. I felt the same about their products, if which I have deployed a few. Good price point, and good for niche situations...

Network Engineer at a maritime company with 201-500 employees
Real User
Top 20
Good queuing functionality, good technical support and very good stability

What is most valuable?

The radius and wireless features are the most valuable aspects of the solution.

What needs improvement?

The queuing functionality needs improvement. The initial setup could be simplified.

For how long have I used the solution?

I've been using the solution for 10-15 years.

What do I think about the stability of the solution?

The stability of the solution is great.

What do I think about the scalability of the solution?

The scalability of the solution is very good.

How are customer service and technical support?

We've used technical support a few times and have always found them to be quite good.

Which solution did I use previously and why did I switch?

We have previously used Cisco and HP solutions.

How was the initial setup?

If you are not familiar with the solution, the initial setup can be a bit complex. It's quite different from other solutions. Deployment times vary, but it should only take a few hours.

What about the implementation team?

I handled the implementation myself.

What's my experience with pricing, setup cost, and licensing?

The cost of the solution is okay. It's not too expensive.

What other advice do I have?

I'd rate the solution nine out of ten. If they made it a bit easier for new users to implement, I would rate it higher.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Andrew S. Baker (ASB) - PeerSpot reviewer
Andrew S. Baker (ASB)Cybersecurity & IT Operations Professional (VirtualCxO) at BrainWave Consulting Company, LLC
Consultant

The big thing with using MikroTik is that their paradigm is very different from other solutions, so you really have to know what you want to do. Very flexible, but you have to look at things a bit differently.

Technology Manager at Klinic Community Health
Real User
A low cost solution that is easy to manage using both GUI and CLI

What is our primary use case?

Our primary use case for this solution is to provide wireless internet service.

How has it helped my organization?

This solution provides our service at a low cost with excellent quality.

What is most valuable?

The most valuable feature is that you can do anything on all platforms.

The GUI is also good, and the CLI is excellent.

What needs improvement?

Wireless throughput has not kept up with the competition.

For how long have I used the solution?

Eight years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Andrew S. Baker (ASB) - PeerSpot reviewer
Andrew S. Baker (ASB)Cybersecurity & IT Operations Professional (VirtualCxO) at BrainWave Consulting Company, LLC
Consultant

I used them for wireless for a while, but there were some initial hardware bumps at that time, and I eventually moved in a different direction.

See all 3 comments
PeerSpot user
I.T. Manager at a university with 51-200 employees
Vendor
The two most valuable features to me are the firewall and traffic bonding. The interface could be more user friendly.

Valuable Features:

The two most valuable features to me are the firewall and traffic bonding.

Room for Improvement:

The interface could be more user friendly and more intuitive in terms of what information or features are found where. I also wish there was a dashboard, kind of like landing page with all the basic system analytics.

Deployment Issues:

We've had no issues with deployment.

Stability Issues:

We've had no issues with stability.

Scalability Issues:

We've had no issues with scalability.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Andrew S. Baker (ASB) - PeerSpot reviewer
Andrew S. Baker (ASB)Cybersecurity & IT Operations Professional (VirtualCxO) at BrainWave Consulting Company, LLC
Consultant

Mikrotik devices are very capable, but the UI could be a bit better (it is a bit confusing, especially compared to competing devices). They generally do very well on pricing, too.

See all 3 comments
PeerSpot user
Network Administrator at a tech services company with 51-200 employees
Consultant
Lowered infrastructure and maintenance costs. We did have some stability issues with different versions.

What is most valuable?

Winbox

How has it helped my organization?

Lowered infrastructure and maintenance costs.

What needs improvement?

Wireless.

For how long have I used the solution?

7 years

What do I think about the stability of the solution?

Sometimes, software issues, some stability problems on different versions.

How are customer service and technical support?

Customer Service: Pretty good.Technical Support: Pretty good.

Which solution did I use previously and why did I switch?

Yes, Cisco. Cisco is very expensive for smaller businesses.

How was the initial setup?

Easy enough to deploy if you have networking knowledge.

What about the implementation team?

In-house.

What was our ROI?

Very good.

Which other solutions did I evaluate?

Cisco, Juniper.

What other advice do I have?

Try to do dome certification courses first, do not deploy Mikrotik gear without solid knowledge about networking, TCP/IP, etc.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user347364 - PeerSpot reviewer
it_user347364User at a tech company with 51-200 employees
Vendor

Hi Adrian, can have your personal email? Currently I'm in the middle of deciding MikroTik or Cisco, wish you can help me.

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Buyer's Guide
Download our free MikroTik Routers and Switches Report and get advice and tips from experienced pros sharing their opinions.
Updated: November 2022
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Buyer's Guide
Download our free MikroTik Routers and Switches Report and get advice and tips from experienced pros sharing their opinions.