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IT Manager at a educational organization with 51-200 employees
Real User
Top 20
Has good hotspot, network address, registration, and firewall features but is hard to scale

What is our primary use case?

We use the solution to provide the same speed internet to 3,000 users, including students and teachers who are using this in school and college.

What is most valuable?

The valuable features are the hotspot, network address, registration, and firewall.

What needs improvement?

MikroTik Routers and Switches lack a user-friendly interface for applications or specific settings. For example, compared to a router from VGG Network, MikroTik's DNS and UI apps might require more technical knowledge to configure easily. While MikroTik offers certified support and clear website guides, some features, like Webex configuration, lack an intuitive interface for automatic setup.

Additionally, MikroTik often requires manual tasks like uploading hotspot tickets and setting up certificates. This can be burdensome, unlike easier solutions like UniFi, especially for monthly updates.

For how long have I used the solution?

I have been using MikroTik Routers and Switches since 2010.

Buyer's Guide
MikroTik Routers and Switches
October 2025
Learn what your peers think about MikroTik Routers and Switches. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,922 professionals have used our research since 2012.

What do I think about the stability of the solution?

The product is stable.

I rate the solution’s stability an eight out of ten.

What do I think about the scalability of the solution?

MikroTik doesn't have a simple solution. We have to bring a new one to upgrade the CPU's capacity. It's hard to scale.

Around 2,000 users are using the solution.

I rate the solution's scalability a three out of ten.

Which solution did I use previously and why did I switch?

We use Unifi Switches to deploy and manage access points on-site.

How was the initial setup?

The initial setup is complex.

What's my experience with pricing, setup cost, and licensing?

I rate the product’s pricing a six out of ten, where one is cheap and ten is expensive.

What other advice do I have?

Overall, I rate the solution a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Rajesh Panwala - PeerSpot reviewer
Managing Director at Smartlink Solutions Pvt. Ltd.
Real User
Top 20
Helps businesses save a lot on bandwidth usage, which in turn saves costs
Pros and Cons
  • "Load balancing is one of the valuable features of the solution...In short, MikroTik provides a very user-friendly GUI option."
  • "The solution needs to be more robust. In case of power fluctuations, MikroTik routers are more vulnerable to malfunctioning."

What is our primary use case?

The solution is used for site-to-site VPN, and it can also be used as a router as a CPE. So, we normally give them the solution so that their NetLog and everything can be captured in the server because, ultimately, it is a requirement of the Department of Telecommunication in our country. For all the leased line users, we are supposed to keep the NetLog. MikroTik is mainly used by some SMEs, and more specifically, it is for SME clients only.

How has it helped my organization?

Users of the solution are able to save a lot of things on bandwidth, like, earlier, if they don't have anything to granularize the bandwidth for their end customer. In that case, it was difficult to manage. But, after putting MikroTik in place, they were able to control the use of their internal cost internal users. Also, they are able to manage multiple bandwidth sources using MikroTik.

What is most valuable?

Load balancing is one of the valuable features of the solution. The best thing, from an end-user perspective, is the GUI, which MikroTik provides vis-a-vis any other routing options. In short, MikroTik provides a very user-friendly GUI option.

What needs improvement?

The solution needs to be more robust. In case of power fluctuations, MikroTik routers are more vulnerable to malfunctioning. Also, there is an IPDR requirement to which MikroTik does not provide any information when it is used as a NAS, and it has to pass the parameter to the radius, so for a delegated IPv6 Prefix, MikroTik doesn't give any information to the radius. So there, they need to work on something, and they also need to work on IPDR logs using NetFlow.

In the future, I would like to see some more entry-level products with at least two SFP ports. What we normally face is we put the fiber on the ring, but there are no entry-level MikroTik products with two SFP ports inside. Normally, it has four or five copper ports and one SFP only. We need two SFPs to have the proper fiber ring sort of redundancy, which is the need of the hour for MSMEs.

For how long have I used the solution?

I have been using MikroTik Routers and Switches for more than fifteen years. My company is an ISP. We also have a company offering the solution to government agencies and intermediaries. Also, I am working with MikroTik Routers and Switches Version 7 x.

What do I think about the stability of the solution?

Personally, we have Huawei as our core router. Compared to Cisco or Huawei, MikroTik is not that reliable, and I would say that without any hesitation.

How are customer service and support?

In India, if you need technical support for MikroTik, there is no official channel partner or anybody who can help you out. Suppose there is anything that is, like, a support, where somebody can open a support ticket and get help. That will probably improve the performance of MikroTik, especially with SMEs where there is no talent available at every office.

Which solution did I use previously and why did I switch?

In comparison with Huawei or Cisco products, MikroTik offers excellent prices and performance, along with probably the easiest GUI. So, these are the two best USPs of MikroTik, and I will give two thumbs up to them. Now, let MikroTik come out with a more robust mechanism. Also, they need to put in some better power equipment. Apart from that, MikroTik's availability is always a questionable issue because many times, certain models are not available in our country, maybe because of that disturbance of the supply chain, in that pandemic situation, or maybe something other than that. I would also like to highlight that from the 1st of July, all the products deployed in any of the license services deployed have to be MTCTE-certified and trusted telecom-certified products. So I request MikroTik's Indian channel to approach the appropriate authority. In case MikroTik needs any help, we can get them connected to the right people, but get it certified so that MikroTik's business prospects don't get hampered in the future.

How was the initial setup?

Our team is quite familiar with MikroTik with this many years of experience, so there is no such issue in terms of setup. But I would strongly recommend that MikroTik improves the quality of your power sources because there are a lot of cases which I have seen malfunctioning MikroTik in case of power fluctuations. Also, I think MikroTik needs to focus on some local support partners.

We are an ISP. So when we provide the connectivity to any MSME client, maybe a 20 MBPS or whatever. So we select an appropriate model to be deployed, which is pretty fine. Based on the availability, we put that model on their premises, and we connect it to our network. We also configure everything for them, and if they have another service provider, we also help them to configure that as well. There are cases where we have even had a customer configure their BGP as well. For those who have their own AS number, we have helped them to configure their BGP. Also, we have to integrate it all together.

Regarding the staff members to do the deployment and configuration, we have a kind of centralized thing. So if any help is required, we have some experts sitting at our place, and they can help since we already have around more than ten centers spread across the country. We are operating in four different states of this country. So anybody can call a NOC engineer and get it configured.

Regarding the time taken for deployment, it is almost a PnP technology, so it takes hardly ten minutes to configure. The best part, as I said, is the GUI of MikroTik.

Regarding the maintenance part, sometimes it gives some erratic behavior. That's the very key function. So we are unable to deploy it as our core router. I can give you an example where we have an augmentation point in Equinix in Mumbai. All our thirteen centers are connecting to Mumbai first. And from there, we have a couple of upstreams. So, we have three IX connectivities and a few PNIs. We have direct PNI with Google, Facebook, and a few others. However, in the aforementioned areas, we are still skeptical. Our entire team is skeptical about deploying the MikroTik as our core router because we need something more robust and more predictable. MikroTik has not been able to give that kind of confidence to our team even though we have been using it for the last fifteen years.


What other advice do I have?

We can always give a recommendation of the product to others, or if there is any help required, as community members, we can also help any small ISPs who are facing any issue. So we can always be there to help them out. We strongly recommend the solution to any small or medium-sized teams who want to start using it.

I haven't explored the switch much, but considering the routers, I rate the overall solution a seven and a half to eight out of ten, and to be more specific, I would go with an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Buyer's Guide
MikroTik Routers and Switches
October 2025
Learn what your peers think about MikroTik Routers and Switches. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,922 professionals have used our research since 2012.
MarkBanks - PeerSpot reviewer
Solution Architect Team Lead at MLL Telecom
Real User
Top 5
Highly-Recommended Cost-Effective Solution with Commendable Features
Pros and Cons
  • "The most valuable feature is the price because it's highly cost-effective concerning the functionalities provided within the box. The solution is stable. The solution is scalable. The initial setup is straightforward. I would recommend the solution because it provides value for money."
  • "Improvements could be made in terms of SD-WAN capabilities and zero-touch provisioning."

What is our primary use case?

We are a public sector medium-sized company. We use MikroTik's router part for managing internet circuits, particularly in cases where cost is paramount, ensuring cost-effective access for internet circuits.


What is most valuable?

The most valuable feature is the price because it's highly cost-effective concerning the functionalities provided within the box.


What needs improvement?

Improvements could be made in terms of SD-WAN capabilities and zero-touch provisioning.


For how long have I used the solution?

We’ve been using the solution for the past nine months.


What do I think about the stability of the solution?

The solution is stable.


What do I think about the scalability of the solution?

The solution is scalable. We have two customers using the solution.


Which solution did I use previously and why did I switch?

We opt for Fortinet in complex scenarios due to its SD-WAN and additional features, but for simpler cases, MikroTik Routers and Switches are preferred due to their significantly lower cost.


How was the initial setup?

The initial setup is straightforward. It can be executed within a couple of hours. Only one technical person was required to carry out the task.


What's my experience with pricing, setup cost, and licensing?

The pricing of the solution is significantly lower than other solutions. There are no additional costs involved.


What other advice do I have?

I would recommend the solution because it provides value for money.


Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Rabiul Islam - PeerSpot reviewer
Sr. System Engineer at a retailer with 1,001-5,000 employees
Real User
Offers real-time data monitoring, allowing users to track and analyze the amount of data passing through each port
Pros and Cons
  • "MikroTik routers are very user-friendly and easy to manage"
  • "There is an area of improvement. The firewall features are self-contained, but features like email scanning and voice control should be improved. This is the best routing product."

What is our primary use case?

We use MikroTik routers for routing, mainly for the connection between our branches and the head office factory.

The process is for microservices, and we use it to differentiate between the Internet lines, like one for LAN, from our LAN to branches LAN, and factory LAN. Actually, we use the MAM (Metropolitan Area Networks) by MikroTik reseller.  We use the GRE and IPSEC protocols with our MikroTik routers.

What is most valuable?

We like the solution because it is cost-effective. We just have to buy the hardware. We don't have to buy any software, and we don't have to renew that product. Just the hardware, and we can use it for routing purposes for a lifetime. It also provides some basic security, but we don't use future security.

MikroTik routers are very user-friendly and easy to manage. They support a wide variety of routing protocols, including BGP, OSPF, and RIP. We use MikroTik routers for both routing and switching.

What needs improvement?

There is an area of improvement. The firewall features are self-contained, but features like email scanning and voice control should be improved. This is the best routing product.

It has the firewall feature, but we have to configure it manually, and it is more of a graphic feature, not an advanced one like Layer 7. 

MikroTik Routers and Switches are very fast, and it is easy to operate. If it is combined with the firewall features, which we use from the Sophos firewall, then it will be great because we won't have to use more devices in the same place.

And also, for the second layer, we use Sophos for the firewall control. If that is built into the MikroTik router, then that would be very fair. Then we don't have to log in to another device. Only one device can be used for support purposes.

For how long have I used the solution?

We have been using MikroTik routers for almost 15 years for different purposes.

What do I think about the stability of the solution?

I've been using the solution for the past few months, and I haven't had any issues with stability. They're very user-friendly and easy to configure.

If a router fails, has low bandwidth, or hangs, we can just buy another router and include the configuration. It's very cost-effective.  In our country, you can get a good MikroTik router with 10 gigabit ports for only $300.

What do I think about the scalability of the solution?

According to my use, I would give it a nine or ten out of ten because, actually, I have not used one hundred percent of MikroTik's facilities. At my usage level, it serves me very well.

If we need to scale, MikroTik routers allow us to do so effectively.

We have two MikroTik routers in our headquarters, and our branches are connected with different models of MikroTik routers based on their internet or data link requirements. Almost 17 branches are connected to the headquarters, and it is working fine. 

Additionally, we have two physical servers located in different locations. We use separate data links for the servers to ensure redundancy. In total, we are using almost seventeen to eighteen MikroTik hardware devices.

How are customer service and support?

We haven't had to use it yet. We've been able to solve all of our problems on our own.

How was the initial setup?

The setup process is simple because MikroTik routers have two setup facilities: console mode and graphical mode. It can be set up very easily using graphical mode. It also provides real-time data on how much data is passing through each port, and it offers redundancy if we have multiple internet connections.

What about the implementation team?

I set up some protocols by myself, and for some others, we took vendor or IT help. I manage the router for internet, bandwidth, data link, and also for the IT platform.

Sometimes it becomes complex, and in such cases, I take help from IT. But it seems to be easier because we always have the interface to run Winbox and monitor how much data is flowing through each port.

Also, if any port needs maintenance, we can easily check if it is disconnected or not. Even if it's physically connected but not functioning properly, it can be easily identified using MikroTik Toolbox.

It is deployed on-premises. And it is only hardware. It uses the Winbox software for the router. It is not cloud-based and is not used for security or other purposes. Its sole purpose is to maintain the data link and internet connection.

What's my experience with pricing, setup cost, and licensing?

The pricing is actually very cheap because with that stuff too, buy the product. We just have to buy the router. We don't have to buy any routing software, MC. Let me see for the only hardware, we have to pay.

If I have any opportunity, I would go for Cisco as a CCNA holder, but it's very complicated to configure and maintain. In the case of MikroTik, the complexity is low, and maintenance is also easier. Additionally, it's cost-effective; we can easily change the hardware and import the configuration.

What other advice do I have?

Overall, I would rate the solution a ten out of ten. The solution fulfills all my use cases. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Head of IT department at Monetars
Real User
Top 5Leaderboard
Offers reliability at a decent price, providing us with the capabilities we need
Pros and Cons
  • "MikroTik offers full enterprise capabilities at a very reasonable price."
  • "I would like to have some additional filtering options added in the future."

What is our primary use case?

Depending on the specific requirements, I utilize MikroTik Routers and Switches to configure IPSec connections between two sites, where one serves as a backup and the other as the production site. Additionally, I employ them as an internal VPN server for external users. These devices are also used for routing and firewall purposes, and I take advantage of various other features, such as redirection, blocking, and more.

What is most valuable?

MikroTik offers full enterprise capabilities at a very reasonable price. If we already have it and need to improve our networking skills, it becomes essential to configure it in detail. Perhaps some might see this as a disadvantage, but in my case, I find it highly beneficial as it keeps my networking knowledge up-to-date. I utilize it extensively for computing and completing tasks. Moreover, new features are constantly being introduced, making it even more valuable. For instance, features like DOH and containers are available, allowing us to install services like Pi-hole within McAfee. I believe it's a highly useful tool from my perspective. Some other brands are quite expensive, whereas MikroTik offers reliability at a decent price, providing us with the capabilities we need.

What needs improvement?

The scalability has room for improvement.

MikroTik's firewall is acceptable, but it is not as advanced as some of the other vendors. I would like to have some additional filtering options added in the future.

For how long have I used the solution?

I have been using MikroTik Routers and Switches for five years.

What do I think about the scalability of the solution?

The scalability is acceptable, but I am not entirely satisfied since we lack the budget to scale any further.

How was the initial setup?

The initial setup is straightforward. The deployment process depends on multiple factors. For example, if I need to choose a backup location outside or inside the town, or a different location altogether, and I want to have a protected link such as IPSec or any of these solutions, then we can configure the MikroTik Router according to that specific goal.

What's my experience with pricing, setup cost, and licensing?

When we purchase MikroTik devices, a certain level of the license is included in the price. Additionally, we may receive different devices for various achievements, and this is also part of the price. The idea is that the basic license is covered in the initial cost, and if we require more features, we can buy additional credits. Although it is possible to purchase another license, it is uncommon as I have never heard of anyone having to do this.

What other advice do I have?

I give MikroTik Routers and Switches a nine out of ten.

For graphical improvements, I prefer the Firewall brand. For example, Check Point, Fortinet, or other similar options, including PSMs, with which I also have experience. In small businesses like ours, MikroTik Routers and Switches are highly beneficial as they offer some of the edge capabilities that we require for a smaller environment. If we don't need an enterprise solution due to the small number of users, these firewalls serve our needs effectively.

Once we become familiar with the hidden features, we can truly appreciate the power of MikroTik Routers and Switches. This understanding can enable us to unlock even more capabilities in the way we configure the routers. While MikroTik may not be the absolute best, it is indeed very good and highly useful. I wholeheartedly recommend MikroTik Routers and Switches.

We have a dedicated crew for maintenance.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Orlando Silva - PeerSpot reviewer
CEO at Truenet
Reseller
A highly stable and affordable solution that is easy to install
Pros and Cons
  • "The features of the equipment fit all the needs of the customers."
  • "The solution should improve the features of Wi-Fi 6 a little bit."

What is our primary use case?

Our clients use it to implement network solutions.

What is most valuable?

Our clients like the product because it's an open-source solution. The features of the equipment fit all the needs of the customers.

What needs improvement?

The solution should improve the features of Wi-Fi 6 a little bit.

For how long have I used the solution?

I have been working with the solution as a distributor for more than ten years.

What do I think about the stability of the solution?

It's a good product, and I am satisfied with its stability. I rate the product’s stability an eight out of ten.

What do I think about the scalability of the solution?

I rate the scalability an eight to nine out of ten. We can scale it to a large number of endpoints. We have more than 100 users in Portugal. Our clients are medium and enterprise-level businesses.

How are customer service and support?

The support is not very clear. The way they deal with issues is not very good.

How would you rate customer service and support?

Neutral

How was the initial setup?

The solution is easy to install. I rate the ease of setup a nine out of ten.

What about the implementation team?

We took only a few minutes to install the product. We install and configure the solution for our customers. We also provide support and maintenance to customers.

What's my experience with pricing, setup cost, and licensing?

The solution is not expensive. The pricing is good. There are no additional charges associated with the product. The product’s license is for life. I rate the pricing a nine out of ten.

What other advice do I have?

I am working with all the versions of the product. We have buyers on the market for the solution. People who want to use the product must be confident because the product is good and has a competitive price compared to other vendors. Overall, I rate the product a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Founder at Simpro Tech
Real User
Robust, reasonably priced, and easy to deploy
Pros and Cons
  • "The deployment process of MikroTik routers and switches is very convenient since it is not command-driven and comes with a graphical user interface, making it much easier to operate."
  • "The updates as well as the patches could be improved. I believe it would be beneficial to automate the process of router patching to avoid the need for manual checks. With automated patching, as long as the router is connected to the internet, it can automatically perform necessary updates. Failing to patch the router can leave me vulnerable to potential security threats."

What is our primary use case?

Using MikroTik Routers and Switches, I can perform network segmentation for both LAN and Wi-Fi networks, and even for 22-point solutions. Additionally, I can use these devices as a firewall. 

What is most valuable?

The deployment process of MikroTik routers and switches is very convenient since it is not command-driven and comes with a graphical user interface, making it much easier to operate.

In comparison to Cisco products, which can be challenging to deploy, MikroTik devices were easier to set up and had a much faster turnaround time.

What needs improvement?

The updates as well as the patches could be improved.

I believe it would be beneficial to automate the process of router patching to avoid the need for manual checks. With automated patching, as long as the router is connected to the internet, it can automatically perform necessary updates. Failing to patch the router can leave me vulnerable to potential security threats.

Currently, my security is vulnerable due to this potential risk.

I would like to see automated updates for the patches.

For how long have I used the solution?

I have been working with MikroTik Routers and Switches for ten years.

I don't recall the version I started with.

What do I think about the scalability of the solution?

In our country, there is a single internet service provider that has been highly recommended by someone due to the affordability of their router.

How are customer service and support?

I have never contacted technical support.

I have only gone to be afraid to get patches and now patching the updates for the router.

Which solution did I use previously and why did I switch?

I have implemented several network solutions involving routers, switches, and point-to-point (P2P) connections.

I have used different types of routers, such as TP-Link,  DLink, and Cisco. We switched to MikroTik Routers and Switches due to the cost.

How was the initial setup?

The initial setup was straightforward.

WinBooks, the customized model application, has already been successfully deployed and is considered effective.

Deploying it from your machine was straightforward because you simply connected to the network, had all the necessary network parameters, and then proceeded with the deployment.

What about the implementation team?

We were able to complete the deployment ourselves.

What's my experience with pricing, setup cost, and licensing?

When compared to deploying a Cisco router, the cost is extremely low.

I am confident that there are numerous individuals who use MikroTik, particularly those who own P2P networks.

No fees are required for licensing.

What other advice do I have?

I would suggest that they do not require extensive technical knowledge to deploy it, thanks to the graphical user interface.

This is one task that doesn't need to be repeated, making deployment much faster and easier than that of competitors. Additionally, the solution is highly robust, as the instance I deployed has been running for nearly a decade without issue.

I would rate MikroTik Routers and Switches a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
IT Manager at ERL
Real User
Top 20
Stable, scalable, easy to handle, and has a good interface
Pros and Cons
  • "What I like best about MikroTik Routers and Switches is its easy handling. The product also has a significantly good interface."
  • "MikroTik Routers and Switches need a firewall policy to secure the network. I also want Mikrotic to add load balancing to the firewall policy, as it's currently hard to do in Mikrotik devices."

What is our primary use case?

We use MikroTik Routers and Switches for maintaining and controlling our network.

How has it helped my organization?

One benefit of MikroTik Routers and Switches is that it lets my company manage the network easily.

What is most valuable?

What I like best about MikroTik Routers and Switches is its easy handling. The product also has a significantly good interface.

What needs improvement?

MikroTik Routers and Switches need a firewall policy to secure the network. My company is looking for a new firewall device to secure the network.

I also want Mikrotic to add load balancing to the firewall policy, as it's currently hard to do in Mikrotik devices.

For how long have I used the solution?

I've been using MikroTik Routers and Switches since 2015.

What do I think about the stability of the solution?

I found MikroTik Routers and Switches stable. Sometimes, the device runs for more than thirty days without restarting or switch-offs.

What do I think about the scalability of the solution?

You can scale MikroTik Routers and Switches. The product is scalable.

How are customer service and support?

I have yet to contact MikroTik Routers and Switches technical support.

How was the initial setup?

I found MikroTik Routers and Switches very easy to set up; plus, you'll find many resources on how to do it on the internet.

After purchase, deploying MikroTik Routers and Switches only took one day.

My company went through the tender process for purchasing MikroTik Routers and Switches and had a contract with the ISP vendor who took the fiber optic line to the office. It was the same day that the company received and set up the Mikrotik devices.

What about the implementation team?

An in-house team implemented MikroTik Routers and Switches with a lot of guidance from the ISP.

What's my experience with pricing, setup cost, and licensing?

Here in Bangladesh, MikroTik Routers and Switches cost 90,000 Taka, or converting that figure to dollars is $1,000.

What other advice do I have?

I'm on MikroTik Routers and Switches version CCR1016.

Maintaining MikroTik Routers and Switches is straightforward, and there's always an update every four months.

My company has almost two hundred users of the product, and there is a plan to purchase another and have more users.

I'd tell people looking into using MikroTik Routers and Switches that the product is excellent but lacks a firewall solution. However, if you're a small to medium-sized company, I recommend it. For bigger organizations, you may have to look into another product.

My rating for MikroTik Routers and Switches is eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free MikroTik Routers and Switches Report and get advice and tips from experienced pros sharing their opinions.
Updated: October 2025
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Buyer's Guide
Download our free MikroTik Routers and Switches Report and get advice and tips from experienced pros sharing their opinions.