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Microsoft Windows Server Update Services OverviewUNIXBusinessApplication

Microsoft Windows Server Update Services is #6 ranked solution in top Patch Management tools. PeerSpot users give Microsoft Windows Server Update Services an average rating of 8 out of 10. Microsoft Windows Server Update Services is most commonly compared to BigFix: Microsoft Windows Server Update Services vs BigFix. The top industry researching this solution are professionals from a computer software company, accounting for 22% of all views.
What is Microsoft Windows Server Update Services?

Windows Server Update Services (WSUS) enables information technology administrators to deploy the latest Microsoft product updates. You can use WSUS to fully manage the distribution of updates that are released through Microsoft Update to computers on your network. This topic provides an overview of this server role and more information about how to deploy and maintain WSUS.

Microsoft Windows Server Update Services was previously known as Windows Server Update Services, Microsoft WSUS, WSUS, Microsoft Software Update Services, Software Update Services, Microsoft SUS, SUS, MS Windows Server Update Services.

Buyer's Guide

Download the Patch Management Buyer's Guide including reviews and more. Updated: January 2022

Microsoft Windows Server Update Services Video

Archived Microsoft Windows Server Update Services Reviews (more than two years old)

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Consultant at a tech services company
Reseller
Enables us to automatically install security patches without an internet connection
Pros and Cons
  • "With WSUS, you can automatically install and distribute Microsoft security patches without using an internet connection for all clients and servers. It is not difficult to understand how it works and I think it's a very nice tool."
  • "Microsoft should improve their support for the product. A lot of guys are installing their products, especially Xero. If you have a real problem, though, it's quite difficult to find someone who you can support you."

What is our primary use case?

We use the on premises version.

How has it helped my organization?

With WSUS, you can automatically install and distribute Microsoft security patches without using an internet connection for all clients and servers. It is not difficult to understand how it works and I think it's a very nice tool.

What is most valuable?

I think there is no other product on the market that is so easy to implement and use.

What needs improvement?

Microsoft should improve their support for the product. A lot of guys are installing their products, especially Xero. If you have a real problem, though, it's quite difficult to find someone who you can support you.

I think Microsoft should develop its ReFS volumes in a little bit more detail. Also, I wish they would demystify their updates scenarios, like patching and updating the system.

What do I think about the stability of the solution?

The product is stable.

What do I think about the scalability of the solution?

I think most installation scenarios are brought in with the system for the customer, so the scalability is good enough. However, especially with the hypervisor, they could develop the products a little bit more.

Which solution did I use previously and why did I switch?

I only use Microsoft products. I have it for federal use and I think you have no option to do this with another vendor. Also, there are no other vendors who support so many applications and scenarios.

How was the initial setup?

It's quite easy to install.

What other advice do I have?

I would rate this solution as eight of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
Owner at xconsult
Real User
Top 5
A scalable solution that is easy to deploy, but difficult for some people to understand
Pros and Cons
  • "This solution is stable."
  • "In the next release, I would like to see additional tools added to fix the engine issues on the client's side."

What is our primary use case?

The primary use case is to update the server and Windows desktop.

The deployment model we are using is on-premises, mainly.

What is most valuable?

WSUS doesn't have many features, so it's very difficult to answer this question.

This solution is easy to use.

What needs improvement?

Tagging in the server is complicated, and it's not easy to understand how to put it into a specific category. This solution is difficult for some people to understand.

The package validation process should be improved.

In the next release, I would like to see additional tools added to fix the engine issues on the client's side.

For how long have I used the solution?

I have been using this solution for twenty years.

What do I think about the stability of the solution?

This solution is stable.

What do I think about the scalability of the solution?

This solution is scalable. 

We were able to deploy in multi-levels, now we have two levels.

How are customer service and technical support?

I did not have to contact the technical support because this solution is easy to use.

Which solution did I use previously and why did I switch?

We did not use any solution previously.

How was the initial setup?

The initial setup and activation are straightforward, and the configuration tends to be quick with the validation of the package.

The deployment of this solution only took one day. It was quick.

What about the implementation team?

I did not implement this solution through a vendor. I did it myself.

What's my experience with pricing, setup cost, and licensing?

The WSUS cost is included in Microsoft Windows, and there are no licensing fees.

If you have many operating systems you would have to add more storage.

Which other solutions did I evaluate?

We did not evaluate other solutions.

What other advice do I have?

I would suggest sharing packages between clients.

I am not using this solution extensively now because I am on the architect's side.

I am working as a freelancer and I use this solution with most of my clients.

I would rate this solution a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Find out what your peers are saying about Microsoft, HCL, Quest Software and others in Patch Management. Updated: January 2022.
564,729 professionals have used our research since 2012.
System Administrator with 201-500 employees
Real User
Easy to use, but configuration needs improvement and it wastes storage with old update files and backups
Pros and Cons
  • "The interface is easy to use."
  • "The old backup files created by this solution use up a lot of storage, and this needs to be improved."

What is our primary use case?

The primary use case of this solution is to minimize the data flow from outside.

What is most valuable?

The interface is easy to use.

What needs improvement?

Many areas need improvement and many features don't work.

The clean up feature doesn't work. It's doesn't delete old updates that are not needed anymore.

The configuration process needs improvement, as it is not very good. The integration with Windows 10 was difficult, and a bit tricky.

The old backup files created by this solution use up a lot of storage, and this needs to be improved.

This solution would meet my needs if these issues would not occur every month.

For how long have I used the solution?

I have been using this solution for five years.

What do I think about the stability of the solution?

We have between one hundred and one hundred and fifty users.

How are customer service and technical support?

We have not used any technical support.

How was the initial setup?

The initial setup was complex.

The deployment took three to four hours to complete.

What about the implementation team?

The implementation of this solution was not done through any vendor, integrator, or consultant; I implemented it myself.

What's my experience with pricing, setup cost, and licensing?

The pricing is ok. I don't have any issues with the pricing.

The integration is included in the Windows Server system, and there are no additional fees.

What other advice do I have?

I am not satisfied with this solution. There are constant issues and most of the time it doesn't work.

I would rate this solution a four out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
CIO at a logistics company with 51-200 employees
Real User
While this product is versatile, the challenges of competing against capable open-source solutions make it less desirable
Pros and Cons
  • "The solution has great potential and leaves the user with almost limitless possibilities. It is truly a product with a million uses."
  • "Because you have to pay for the product and there may be other good free solutions, this may not be the best choice for a cost-minded organization."

What is our primary use case?

Our primary use for this solution is varied and broad. There is not a single solution that we use it for because it can take on different roles. It could be an exchange server, it could be the SQL server, it could be used for security and analytics, it could be used in cross-configuration, it could be used for domain name systems, it could be a file server — the potential of the solution leaves almost limitless possibilities. It truly has a million uses.

What needs improvement?

I don't really know what can be improved in the newest version of the product because they are about to release Windows Server 2019 and I am still working with version 2016, which is the previous versions of Windows Server. I'm not aware of the current improvements in the 2019 version first-hand so I don't know how to improve the newest release.

What I hope to see in the 2019 version of Windows Server is an improvement in how terminal services are implemented. This is one of the problems with the 2016 version. There are parts where functionality would be better if it wasn't based on PowerShell commands. I'm more of a GUI (graphic user interface) guy and I like the way a graphic interface can simplify using a product. I like to be able to see the GUI windows and graphic controls and I am less interested in using the command line because it is more complicated. There is no reason why the graphic interface is not better while also allowing access to the PowerShell.

One of the most interesting things that could be improved from the 2016 version would be having the ability to use SIC codes for call centers. They have some solutions for video chat and messenger, and other communications services. But when you need the work station's IP for the phone, you have to turn to the manufacturer for a solution. For example, with Panasonic, you end up purchasing the entire stack of server IPs to host the operation and operator. On-premises, it would have been nice if it was in Microsoft Server and not implemented through linked servers or messenger servers or other options. It would have been more convenient if it were just included.

For how long have I used the solution?

I have been using the product for over twenty years.

What do I think about the stability of the solution?

One of the best things about this solution is the stability. The last time I turned off and re-started one of the servers was over eight months ago. That was eight months of uninterrupted, non-stop service. It's extremely stable.

What do I think about the scalability of the solution?

I'm not much involved with scalability because I don't have reason to scale with our business model as it is at the moment. 

What about the implementation team?

We implemented the solution on-premises, which means that I own the exchange. We did the installation and the server is sitting next to a door right near me.

Which other solutions did I evaluate?

It is not really a matter of evaluating other options because I have used this one for twenty years. Nothing is perfect but this product is good or I would not have stayed using it for so long. So I base my usage on being familiar with the solution. I might change when I find a solution that is somehow better or if this solution does not meet our needs.

What other advice do I have?

When I see the other open-source solutions — such as Linux and other options like FreeDSB or Unix — almost every one of them has an alternative solution to Microsoft Windows Server. That becomes a big problem for products that are not open-source because people don't need to spend money to get a good working product. If it comes freely, there really is no good reason to pay. The development of products that are not open-source begins to suffer in the market because the profitability is limited.

So that's a problem. Sometimes the non-open source solution would be chosen because the selection of the right product is dependent on the need and capability and not the cost. In other situations, the cost is more important and the choice will be for users to go to the open-source solutions because they are free.

The point is that choosing Microsoft Windows Server over other options is not a black-and-white proposition. There is a big gray area depending on the need.

Because Microsoft Windows Server is not open-source that makes it have limited application. In rating the product, because of that, I would rate this as only a five out of ten. This is not so much because the product is bad, but because there are so many other solutions that are essentially free that many companies can take advantage of.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Systems Administrator at a comms service provider with 1,001-5,000 employees
Real User
Provides central management interface but needs more fine grain control
Pros and Cons
  • "It provides central management interface for deployment."
  • "The ability to have more fine control within this solution is very important. It is not available for the solution in its current state."

What is our primary use case?

We primarily use this for deploying and downloading through systems and servers. 

How has it helped my organization?

It provides central management interface for deployment.

What is most valuable?

The most valuable feature is the integration of updates with our AD management. You can make an easy policy, embed WSUS, and in that actual policy we can embed to the extent to any device that generates gets automatic downloads from WSUS.

What needs improvement?

I would want the GUI on the continuing interface of the WSUS and more fine grain control. I don't want full blown enterprises. I want another object deployment, in a different kind of way that the enterprise just doesn't provide for me right now.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

It is quite stable.

What do I think about the scalability of the solution?

It is quite scalable. You can integrate it with your organization. It can be scalable to what you have set it to be.

How is customer service and technical support?

I have not used tech support.

How was the initial setup?

The initial setup was quite straightforward.

What other advice do I have?

The ability to have more fine control within this solution is very important. It is not available for the solution in its current state.

Disclosure: I am a real user, and this review is based on my own experience and opinions.