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Microsoft Configuration Manager vs Microsoft Windows Server Update Services comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Microsoft Configuration Manager is valued for managing devices, offering cost savings and enhanced productivity, despite some Mac support challenges.
Sentiment score
3.3
Windows Server Update Services automates updates, reducing costs and crashes, while requiring minimal management due to its cloud-native design.
 

Customer Service

Sentiment score
5.7
Microsoft Configuration Manager receives mixed reviews for support, praised for resources but criticized for first-level support effectiveness.
Sentiment score
4.5
Windows Server Update Services support varies, with some praising it and others citing delays and complex processes.
For technical support from Microsoft, I would rate them a nine.
When you pay for the support, you are guaranteed resolution, and I don't think anybody else does that.
Premium support does not have any benefits.
There was a time when contacting the support agency was more straightforward.
 

Scalability Issues

Sentiment score
7.5
Microsoft Configuration Manager scales well for enterprises, though expertise and investments may enhance scalability, especially with cloud integration.
Sentiment score
5.6
Microsoft Windows Server Update Services is scalable and integrates well, but faces performance issues in large deployments.
The product is suitable for our size, handling 800 devices.
To go beyond this, shifting to SCCM is advisable.
 

Stability Issues

Sentiment score
7.0
Microsoft Configuration Manager is praised for stability, with issues mostly due to external factors and the need for proper setup.
Sentiment score
4.5
Microsoft Windows Server Update Services is highly stable and reliable, with occasional minor issues but generally trusted by users.
There were misconfigurations by our team rather than issues with the product itself.
 

Room For Improvement

Microsoft Configuration Manager needs improved integration, automation, Linux compatibility, and enhanced PowerShell, UI, mobile support, and AI alerts.
Users seek enhancements in WSUS's GUI, reporting, patch management, integration, stability, automation, documentation, and performance for better usability.
Improvements are needed for servers. Servers are still not getting it properly, so we could add the servers in Microsoft Configuration Manager for things such as OS deployment and Autopilot as well.
The inventory tool and the entire backend of Microsoft Windows Server Update Services is poorly coded. It's not very reliable, so you can tell when dealing with bad code, and it may work one day but may not work another.
 

Setup Cost

Microsoft Configuration Manager pricing is high but offers comprehensive features, with value seen mainly for larger infrastructures.
Windows Server Update Services is free but additional server licensing and deployment costs may impact budgeting for smaller enterprises.
The setup cost is considered sufficient.
The pricing for Microsoft Configuration Manager is okay for me.
It's a free service.
It's free.
 

Valuable Features

Microsoft Configuration Manager offers scalable endpoint management, efficient deployment, vulnerability fixes, and integration, crucial for enterprises with remote operations.
Microsoft Windows Server Update Services simplifies update management with AD integration, centralized deployment, policy control, automation, and scalability.
Remote management capabilities are useful if the user is not providing access; we can use the backend users to update the group policy and sync the devices.
The product valuable for deployment recovery.
The ease of use and efficient reporting contribute significantly to my overall productivity.
Patch management is indeed valuable, however, the process to achieve it could be improved.
 

Categories and Ranking

Microsoft Configuration Man...
Ranking in Patch Management
1st
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
84
Ranking in other categories
Software Distribution (1st), Server Monitoring (6th), Configuration Management (3rd)
Microsoft Windows Server Up...
Ranking in Patch Management
3rd
Average Rating
7.8
Reviews Sentiment
6.0
Number of Reviews
51
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Patch Management category, the mindshare of Microsoft Configuration Manager is 12.0%, down from 17.5% compared to the previous year. The mindshare of Microsoft Windows Server Update Services is 5.4%, down from 10.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management Market Share Distribution
ProductMarket Share (%)
Microsoft Configuration Manager12.0%
Microsoft Windows Server Update Services5.4%
Other82.6%
Patch Management
 

Featured Reviews

JunedBedrekar - PeerSpot reviewer
Have effectively deployed patches and applications while integrating with cloud solutions
The features I find most valuable in Microsoft Configuration Manager are replication and scripting. If I want to get a fetch report for anything, such as hardware-related issues or group policy-related issues, I need to fetch the report by using SCCM's scripting language and remediation part. The inventory collection features of Microsoft Configuration Manager are good because we always prefer the inventory. We do it by using the script language. We use remote management capabilities in Microsoft Configuration Manager. Remote management capabilities are useful if the user is not providing access; we can use the backend users to update the group policy and sync the devices. These are the main features we require.
DilipMishra - PeerSpot reviewer
Manages security and compliance effectively for small to medium organizations
Microsoft Windows Server Update Services should improve its patching solution by providing offline patches because most customers are not willing to provide direct internet access to Microsoft cloud and don't want to expose their workstations through the internet. In those situations, Microsoft has limitations; most patches are totally dependent on internet access and they are not providing offline patches. Microsoft Windows Server Update Services is lacking detailed information such as different patch information, CVSS values, and an approval mechanism; some are giving classification wise, and some are giving product wise. Microsoft Windows Server Update Services does not provide detailed patching information. Individual machine-wise details are available, but for any centralized deployment, that is not available. It is only available on the WSUS server which has its limitations.
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Government
11%
Computer Software Company
9%
Manufacturing Company
7%
Computer Software Company
13%
Government
11%
Manufacturing Company
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise13
Large Enterprise63
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise6
Large Enterprise23
 

Questions from the Community

How does Ansible compare to Microsoft Endpoint Configuration Manager (SCCM)?
Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that the set up will take depends on the kind of technical architecture that your org...
How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily a...
What do you like most about SCCM?
One of the standout features of SCCM is its application management capabilities. It allows us to create packages efficiently and deploy them to specific groups within our network. This streamlined ...
What is your experience regarding pricing and costs for Microsoft Windows Server Update Services?
Regarding the cost, Microsoft Windows Server Update Services is reasonable.
What needs improvement with Microsoft Windows Server Update Services?
I wouldn't say any of the update services have great features. The only real advantage I have for having Microsoft Windows Server Update Services is if I know or have been informed of a bad update ...
 

Also Known As

Microsoft Endpoint Configuration Manager, System Center Configuration Manager (SCCM ), Microsoft SMS
Windows Server Update Services, Microsoft WSUS, WSUS, Microsoft Software Update Services, Software Update Services, Microsoft SUS, SUS, MS Windows Server Update Services
 

Overview

 

Sample Customers

Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad
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Find out what your peers are saying about Microsoft Configuration Manager vs. Microsoft Windows Server Update Services and other solutions. Updated: July 2025.
867,370 professionals have used our research since 2012.