Kaseya VSA vs Microsoft Windows Server Update Services comparison

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Executive Summary

We performed a comparison between Kaseya VSA and Microsoft Windows Server Update Services based on real PeerSpot user reviews.

Find out in this report how the two Patch Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Kaseya VSA vs. Microsoft Windows Server Update Services Report (Updated: November 2022).
656,862 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
"The solution was scalable.""Kaseya VSA's best features are auditing and reporting.""Patch management was very useful. Backdoor access to the clients was also very useful.""Being able to connect to client computers without them necessarily needing to be there and being able to put in the patches and manage different information systems is valuable.""The most valuable part of this solution is the security features that it offers.""The ease of access and ease of use was great.""The patch management and the remote support are very good, especially the remote support. There is a module built into the solution which allows remote control without necessarily interrupting the user. We could manage things in the background without them seeing or interacting with anything, which is a very useful feature.""I like the remote control, audit, inventory, patch management, software management, and monitoring features."

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"The performance has been okay.""I like that we could evaluate every client and compare some weaknesses and vulnerability exploits in Microsoft Windows Server Update Services. This is a useful way to test applications against an attacker attempting to exploit the operating system.""Microsoft Windows Server Update Services is highly stable. It is one of the most stable solutions from Microsoft.""Setup is very simple and straightforward.""Provides the ability to create multiple downstream servers.""The most valuable feature is Server Update's stability.""It is a scalable solution.""The most important aspect is that we can centrally deploy the updates that are necessary for the organization. It's important."

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"The main difference would be the addition of audio transfer between the end-user and the remote connectivity software. That is the one critical piece that we are currently lacking.""The deployment process could be better.""The agent-based monitoring solution can be improved.""There should be more Mac support. Whenever a new Mac operating system comes out, the support is very limited. It takes them a while to get things up to date. We're seeing more and more people move to Mac from the Windows environment for various reasons, but their support for Mac is very limited. A lot of it might have to do with Mac itself, but there are ways to improve upon that. That would be my biggest thing for improvement.""Its scripting language kind of sucked. They have their own version of PowerShell inside VSA. if you want to reach out and grab endpoint information, for instance, to know how many end devices have a program installed, you actually have to write a script for that. It wasn't like how it is in CrowdStrike where you can just do a search, and it just happened. In VSA, you have to write your own script to do it. In terms of new features, an integrated MDM for mobile devices would be awesome.""The reporting feature in Kaseya VSA could improve by being more user-friendly. The reporting overview is too wordy or the representation can be better.""Our main concern is related to security. Kaseya had a ransomware attack a few months ago, and it was a big concern for us because Kaseya was the main RMM tool that we were using. We faced a lot of difficulties accessing our users and systems. So, security is our main concern.""The way it is laid out can be improved. If it could be a little more intuitive, it might be a little bit easier. Sometimes, it is hard to find features because they're called something weird, or they're in an interesting location that you wouldn't have thought that they'd be in."

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"The reporting is not as practical as I would like it to be.""The main problem with WSUS is that the management console doesn't allow you to do a lot of operations. It's actually quite a primitive console, and has been since day one. In order to be more effective, you need to use another tool from Microsoft that can take advantage of WSUS and also offer you the extra features you need.""User interface is outdated and not user-friendly.""Microsoft Windows Server Update Services could improve by being less cumbersome to use. It's somewhat difficult to use, but we manage to get through it.""More integration with different platforms would be an improvement.""A few bugs need to be figured out for the security side.""Microsoft Windows Server Update Services could improve the ease of use.""The product must integrate with third-party applications."

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Pricing and Cost Advice
  • "I think it costs more than ManageEngine."
  • "The dollar exchange rate in Brazil is very high, so the price should be better for our country."
  • "It depends on what products you want. Kaseya loves packages, and if you are packaging, it is more affordable. If you're not packaging, it tends to be a little bit more expensive than others."
  • "It is not expensive. Anyone can afford it. Most of the time, we get a discount for licenses. We had about 5,000 agents, and we received a discount on the price. There is only the licensing cost. If you use the on-prem version, you also have the infrastructure cost."
  • "With the on-prem, you buy the agent license. That's a one-time fee, and it varies depending on how many you have. You also pay annual maintenance on the number that you have. So, there are two fees involved: a one-time fee and a recurring fee."
  • "We pay a monthly fee, but it's a three-year contract divided by 36. They don't offer a true SaaS plan where you can add licenses monthly as you go. The cost is $7 per person per month, and we are paying about $1,700 a month."
  • "We were looking at a price of $22.50 cents per user."
  • "Licensing is available on a yearly basis and is priced per node."
  • More Kaseya VSA Pricing and Cost Advice →

  • "The licensing of WSUS is free of charge because it comes with the Windows Server operating system, included as a feature of the operating system itself. It's simply a role that you enable within Windows Server."
  • "It doesn't need a license. It's offered for free with Microsoft."
  • More Microsoft Windows Server Update Services Pricing and Cost Advice →

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    656,862 professionals have used our research since 2012.
    Questions from the Community
    Top Answer:The remote support is the most valuable aspect of the solution.
    Top Answer:We actually upgraded the solution due to the fact that we needed the support for Apple devices. We haven't had a chance to test that part of the product just yet, however, that was our biggest… more »
    Top Answer:We primarily use the solution for remote support.
    Top Answer:The most important aspect is that we can centrally deploy the updates that are necessary for the organization. It's important.
    Top Answer:This product comes included with Windows and can be used free of charge.
    Top Answer:It's not always easy to set up. Their Local Group Policy works well for the Microsoft environment, however, we need it or other software as well. We've realized that we have to pay. We have to buy… more »
    out of 25 in Patch Management
    Average Words per Review
    out of 25 in Patch Management
    Average Words per Review
    Also Known As
    Windows Server Update Services, Microsoft WSUS, WSUS, Microsoft Software Update Services, Software Update Services, Microsoft SUS, SUS, MS Windows Server Update Services
    Learn More

    Kaseya is a provider of complete IT management solutions for Managed Service Providers and small to midsized businesses. Kaseya allows organizations to efficiently manage and secure IT in order to drive IT service and business success. Offered as both an industry-leading cloud solution and on-premise software, Kaseya solutions empower businesses to command all of IT centrally, manage remote and distributed environments with ease, and automate across IT management functions. Kaseya solutions currently manage over 10 million endpoints worldwide and are in use by customers in a wide variety of industries, including retail, manufacturing, healthcare, education, government, media, technology, finance, and more. Kaseya, headquartered in Dublin, Ireland is privately held with a presence in over 20 countries.

    Microsoft Windows Server Update Services (WSUS) is a patch management tool that simplifies the administrator’s task of deploying the latest Microsoft updates. Administrators use WSUS to manage the distribution of updates released through Microsoft Update to computers in their network.

    WSUS has features you can use to manage and distribute updates from a management console. The WSUS server can also be a source of updates to other servers within the organization, acting as an upstream server.

    Microsoft Windows Server Update Services Use Cases

    The four main use cases that WSUS adds value to businesses are:

    • Centralizes update management.
    • Automates update management.
    • Performs general patch management to ensure compliance and protect against vulnerabilities.
    • Downloads all endpoint updates from data centers to a central location and then distribute them across the organization’s network.

    Microsoft Windows Server Update Services Features

    This built-in server includes the following features:

    • Includes Windows PowerShell cmdlets.
    • Features client and server separation, which means you can deliver versions of the Windows Update Agent (WUA) separately from WSUS.
    • Automatic download of updates.
    • Deploy a targeted download of updates to a specific group of computers.
    • Multiple language support.
    • Advanced reporting capabilities.
    • Centralized management of network resources.


    In order to be able to use WSUS to manage and deploy updates, it is important to use a supported WSUS version, such as:

    • WSUS 10.0.14393
    • WSUS 10.0.17763
    • WSUS 6.2 and 6.3 with installed KB 3095113 and KB 3159706

    Microsoft Windows Server Update Services Benefits

    • Stable.
    • Ensures servers are always patched and prevents vulnerabilities.
    • Works great for internal updating.
    • Enforces automated updates and patching for applications.
    • Because the solution is used in the cloud, clients are always using the latest version.
    • Highly scalable and configurable regardless of the organization’s layout.

    Different Types of WSUS Deployments

    • Simple WSUS deployment: A server inside the corporate firewall serves clients via a private intranet. The WSUS server downloads updates by connecting to Microsoft Update. Using this model, you can configure multiple WSUS servers with a parent WSUS server.

    • Computer groups: You can use computer groups to deliver updates to specific computers. There are two basic computer groups: All Computers or Unassigned Computers. When a client first contacts the WSUS server, it is added to both. You can then create a group from the Unassigned Computers group to the new group.

    • WSUS server hierarchies: The flexibility of WSUS enables the creation of complex hierarchies of servers. To do this, you need only a single WSUS server connected to Microsoft Update. This will serve as an “upstream server,” and the connected servers as “downstream servers.”

      • You can link WSUS servers in two modes: autonomous or replica. In the autonomous mode, the upstream server shares the updates with the downstream servers but doesn’t update status or group information.

      • The upstream server shares updates, status, and group information in replica mode. You cannot administer replica servers apart from the upstream WSUS server.
    Learn more about Kaseya VSA
    Learn more about Microsoft Windows Server Update Services
    Sample Customers
    Sage UK, MSP, CodeBlue Ltd, Connect Work Place Solutions, All Covered, 501cTech, Chairo Christian School, Green Duck
    Information Not Available
    Top Industries
    Computer Software Company21%
    Comms Service Provider11%
    Manufacturing Company5%
    Computer Software Company21%
    Energy/Utilities Company11%
    Transportation Company11%
    Outsourcing Company5%
    Computer Software Company18%
    Comms Service Provider8%
    Financial Services Firm7%
    Company Size
    Small Business70%
    Midsize Enterprise20%
    Large Enterprise10%
    Small Business36%
    Midsize Enterprise20%
    Large Enterprise44%
    Small Business45%
    Midsize Enterprise9%
    Large Enterprise45%
    Small Business22%
    Midsize Enterprise20%
    Large Enterprise59%
    Buyer's Guide
    Kaseya VSA vs. Microsoft Windows Server Update Services
    November 2022
    Find out what your peers are saying about Kaseya VSA vs. Microsoft Windows Server Update Services and other solutions. Updated: November 2022.
    656,862 professionals have used our research since 2012.

    Kaseya VSA is ranked 5th in Patch Management with 16 reviews while Microsoft Windows Server Update Services is ranked 6th in Patch Management with 13 reviews. Kaseya VSA is rated 7.4, while Microsoft Windows Server Update Services is rated 8.0. The top reviewer of Kaseya VSA writes "Broken from the beginning and never functioned as anticipated". On the other hand, the top reviewer of Microsoft Windows Server Update Services writes "Lets us manage all our organization's updates from a single management console". Kaseya VSA is most compared with Microsoft Endpoint Configuration Manager, NinjaOne, ConnectWise Automate, Datto Remote Monitoring and Management and LogMeIn Central, whereas Microsoft Windows Server Update Services is most compared with Ivanti Patch for Windows, Microsoft Endpoint Configuration Manager, BigFix, ManageEngine Patch Manager Plus and Atera. See our Kaseya VSA vs. Microsoft Windows Server Update Services report.

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    We monitor all Patch Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.