We performed a comparison between Kaseya VSA and Microsoft Windows Server Update Services based on real PeerSpot user reviews.Find out in this report how the two Patch Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The solution was scalable."
"Kaseya VSA's best features are auditing and reporting."
"Patch management was very useful. Backdoor access to the clients was also very useful."
"Being able to connect to client computers without them necessarily needing to be there and being able to put in the patches and manage different information systems is valuable."
"The most valuable part of this solution is the security features that it offers."
"The ease of access and ease of use was great."
"The patch management and the remote support are very good, especially the remote support. There is a module built into the solution which allows remote control without necessarily interrupting the user. We could manage things in the background without them seeing or interacting with anything, which is a very useful feature."
"I like the remote control, audit, inventory, patch management, software management, and monitoring features."
"The performance has been okay."
"I like that we could evaluate every client and compare some weaknesses and vulnerability exploits in Microsoft Windows Server Update Services. This is a useful way to test applications against an attacker attempting to exploit the operating system."
"Microsoft Windows Server Update Services is highly stable. It is one of the most stable solutions from Microsoft."
"Setup is very simple and straightforward."
"Provides the ability to create multiple downstream servers."
"The most valuable feature is Server Update's stability."
"It is a scalable solution."
"The most important aspect is that we can centrally deploy the updates that are necessary for the organization. It's important."
"The main difference would be the addition of audio transfer between the end-user and the remote connectivity software. That is the one critical piece that we are currently lacking."
"The deployment process could be better."
"The agent-based monitoring solution can be improved."
"There should be more Mac support. Whenever a new Mac operating system comes out, the support is very limited. It takes them a while to get things up to date. We're seeing more and more people move to Mac from the Windows environment for various reasons, but their support for Mac is very limited. A lot of it might have to do with Mac itself, but there are ways to improve upon that. That would be my biggest thing for improvement."
"Its scripting language kind of sucked. They have their own version of PowerShell inside VSA. if you want to reach out and grab endpoint information, for instance, to know how many end devices have a program installed, you actually have to write a script for that. It wasn't like how it is in CrowdStrike where you can just do a search, and it just happened. In VSA, you have to write your own script to do it. In terms of new features, an integrated MDM for mobile devices would be awesome."
"The reporting feature in Kaseya VSA could improve by being more user-friendly. The reporting overview is too wordy or the representation can be better."
"Our main concern is related to security. Kaseya had a ransomware attack a few months ago, and it was a big concern for us because Kaseya was the main RMM tool that we were using. We faced a lot of difficulties accessing our users and systems. So, security is our main concern."
"The way it is laid out can be improved. If it could be a little more intuitive, it might be a little bit easier. Sometimes, it is hard to find features because they're called something weird, or they're in an interesting location that you wouldn't have thought that they'd be in."
"The reporting is not as practical as I would like it to be."
"The main problem with WSUS is that the management console doesn't allow you to do a lot of operations. It's actually quite a primitive console, and has been since day one. In order to be more effective, you need to use another tool from Microsoft that can take advantage of WSUS and also offer you the extra features you need."
"User interface is outdated and not user-friendly."
"Microsoft Windows Server Update Services could improve by being less cumbersome to use. It's somewhat difficult to use, but we manage to get through it."
"More integration with different platforms would be an improvement."
"A few bugs need to be figured out for the security side."
"Microsoft Windows Server Update Services could improve the ease of use."
"The product must integrate with third-party applications."
Kaseya is a provider of complete IT management solutions for Managed Service Providers and small to midsized businesses. Kaseya allows organizations to efficiently manage and secure IT in order to drive IT service and business success. Offered as both an industry-leading cloud solution and on-premise software, Kaseya solutions empower businesses to command all of IT centrally, manage remote and distributed environments with ease, and automate across IT management functions. Kaseya solutions currently manage over 10 million endpoints worldwide and are in use by customers in a wide variety of industries, including retail, manufacturing, healthcare, education, government, media, technology, finance, and more. Kaseya, headquartered in Dublin, Ireland is privately held with a presence in over 20 countries.
Microsoft Windows Server Update Services (WSUS) is a patch management tool that simplifies the administrator’s task of deploying the latest Microsoft updates. Administrators use WSUS to manage the distribution of updates released through Microsoft Update to computers in their network.
WSUS has features you can use to manage and distribute updates from a management console. The WSUS server can also be a source of updates to other servers within the organization, acting as an upstream server.
Microsoft Windows Server Update Services Use Cases
The four main use cases that WSUS adds value to businesses are:
Microsoft Windows Server Update Services Features
This built-in server includes the following features:
In order to be able to use WSUS to manage and deploy updates, it is important to use a supported WSUS version, such as:
Microsoft Windows Server Update Services Benefits
Different Types of WSUS Deployments
Kaseya VSA is ranked 5th in Patch Management with 16 reviews while Microsoft Windows Server Update Services is ranked 6th in Patch Management with 13 reviews. Kaseya VSA is rated 7.4, while Microsoft Windows Server Update Services is rated 8.0. The top reviewer of Kaseya VSA writes "Broken from the beginning and never functioned as anticipated". On the other hand, the top reviewer of Microsoft Windows Server Update Services writes "Lets us manage all our organization's updates from a single management console". Kaseya VSA is most compared with Microsoft Endpoint Configuration Manager, NinjaOne, ConnectWise Automate, Datto Remote Monitoring and Management and LogMeIn Central, whereas Microsoft Windows Server Update Services is most compared with Ivanti Patch for Windows, Microsoft Endpoint Configuration Manager, BigFix, ManageEngine Patch Manager Plus and Atera. See our Kaseya VSA vs. Microsoft Windows Server Update Services report.
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