We performed a comparison between Kaseya VSA and Microsoft Windows Server Update Services based on real PeerSpot user reviews.
Find out in this report how the two Patch Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Kesaya is highly configurable."
"The product's support team is very quick to respond, especially because the tool's technical team operates in the same time zone where I am located."
"The solution was scalable."
"The most valuable piece of the puzzle for me is what they call Live Connect. It is the piece that allows you to support an end-user without having to take the keyboard and mouse."
"The most valuable features of Kaseya VSA are remote control, live connect, and automation."
"I like the remote control, audit, inventory, patch management, software management, and monitoring features."
"We can schedule the patching of the endpoints."
"I like the Live Connect module provided by Kaseya. It is a powerful module. I also like the Agent Procedure module. We work with it most of the time."
"Provides the ability to create multiple downstream servers."
"A valuable feature about this solution is that it enforces an updating and patching process for my applications."
"The most valuable feature is the decreased level of internet usage by my network."
"Once we configure it and it keeps updating the patches, all I need to do is filter out which patches are required or not."
"Microsoft Windows Server Update Services is an easy-to-use and stable solution."
"PowerShell is a valuable feature."
"Compared to Linux, Windows Server’s setup is easier."
"It is a scalable solution."
"If you compare with other products, Manage Engine has some features that we like but are not present in Kaseya."
"Some configurations and abilities from the system are not of use. The solution should offer webinars or some sort of training offerings to help users learn what the system can do and how it can be done."
"The reporting feature in Kaseya VSA could improve by being more user-friendly. The reporting overview is too wordy or the representation can be better."
"Our main concern is related to security. Kaseya had a ransomware attack a few months ago, and it was a big concern for us because Kaseya was the main RMM tool that we were using. We faced a lot of difficulties accessing our users and systems. So, security is our main concern."
"I have been looking for a way to deploy patches via the internet to selected equipment from Kaseya VSA, but it seems impossible."
"The technical support of the solution is an area with shortcomings that needs improvement."
"The stability of the solution is good but it can be improved."
"I believe we should include a VSA license to provide complete endpoint management."
"User interface is outdated and not user-friendly."
"This solution's deployment could be improved. When I was the admin, there were some problems when deploying to clients. Sometimes the policy is not effective. I guess, more on the reliability side, more reliable means working more often with the clients. It could be easier to deploy."
"In the next release, I would like them to provide better connectivity. They must improve the connectivity between the WSS with Microsoft or the client."
"The security could be improved."
"In the next release, I would like to see additional tools added to fix the engine issues on the client's side."
"Microsoft should improve their support for the product. A lot of guys are installing their products, especially Xero. If you have a real problem, though, it's quite difficult to find someone who you can support you."
"The old backup files created by this solution use up a lot of storage, and this needs to be improved."
"Some issues with scalability in larger organizations."
More Microsoft Windows Server Update Services Pricing and Cost Advice →
Kaseya VSA is ranked 4th in Patch Management with 29 reviews while Microsoft Windows Server Update Services is ranked 3rd in Patch Management with 38 reviews. Kaseya VSA is rated 7.6, while Microsoft Windows Server Update Services is rated 8.0. The top reviewer of Kaseya VSA writes "Single portal management, cost-saving, with thorough technical support". On the other hand, the top reviewer of Microsoft Windows Server Update Services writes "Lets us manage all our organization's updates from a single management console". Kaseya VSA is most compared with Microsoft Configuration Manager, ConnectWise Automate, NinjaOne, Datto Remote Monitoring and Management and N-able N-central, whereas Microsoft Windows Server Update Services is most compared with BigFix, ManageEngine Patch Manager Plus, Quest KACE Systems Management, Microsoft Configuration Manager and Ivanti Security Controls. See our Kaseya VSA vs. Microsoft Windows Server Update Services report.
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