Try our new research platform with insights from 80,000+ expert users

Pros & Cons summary

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.
Get the report

Prominent pros & cons

PROS

OpenText SiteScope integrates with various monitoring tools and simplifies monitoring configuration with out-of-the-box templates.
It supports monitoring over 100 technologies without needing agent installations on servers.
The tool allows for infrastructure and VM monitoring, maintaining good stability and performance.
OpenText SiteScope's automation features enhance efficiency, allowing for job scheduling and script creation on multiple servers.
The user-friendly nature and manageability of OpenText SiteScope make it highly rated for simplicity.

CONS

OpenText SiteScope needs more out-of-the-box cloud integration and capabilities.
There is a need for better templates for new vendor devices in OpenText SiteScope.
OpenText SiteScope should improve its scalability for large environments.
OpenText SiteScope's integration with various tools and service management tools needs enhancement.
OpenText SiteScope's remote monitoring requires multiple firewall ports to be opened due to the lack of an agent.
 

OpenText SiteScope Pros review quotes

Christopher M Cook - PeerSpot reviewer
Jul 11, 2022
Our experiences with Micro Focus SiteScope have been mostly positive as we can easily work with multiple monitors and different types of monitors pretty quickly. There are a lot of out-of-the-box solutions for us through Micro Focus SiteScope, so we don't have to do that much custom coding for the vast majority of requests that we get for monitoring. There are some limitations that we've run into and some problems every once in a while, but they've been relatively minor.
John Boake - PeerSpot reviewer
Jul 11, 2022
Being able to create your monitors for monitoring your internal URLs and databases and other things like that is valuable.
Ahmed  Sobhy - PeerSpot reviewer
May 11, 2023
The tool has capabilities other than managing web-based applications, like URL Monitor and EPI Script. It is also easy to use the tool.
Learn what your peers think about OpenText SiteScope. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
861,524 professionals have used our research since 2012.
SS
Feb 13, 2020
The product's ability to monitor systems and applications and send alerts and create support tickets are the most valuable features of the product.
it_user74751 - PeerSpot reviewer
Jun 7, 2016
It's easy to template standard monitoring configurations, and automate monitoring configuration.
TK
Apr 15, 2020
For the system environment, SiteScope can be useful.
Gyanesh Rahatekar - PeerSpot reviewer
Jun 4, 2025
I would rate the stability of OpenText SiteScope as excellent.
DC
Jun 20, 2022
VM monitoring is pretty good showing good visualizations of how VMs are operating within the context of all the VMs running on the same hypervisor.
CB
May 5, 2019
The Monitor Templates functionality allowed us to spin up monitoring with .csv files pretty easily.
Nuno-Carvalho - PeerSpot reviewer
Oct 25, 2023
The most valuable feature of SiteScope is its infrastructure monitoring.
 

OpenText SiteScope Cons review quotes

Christopher M Cook - PeerSpot reviewer
Jul 11, 2022
In terms of issues with Micro Focus SiteScope, some that we've run into were unintended, for example, extra executions of monitors and some false alerts when there were problems connecting to endpoints or there were issues with the application that sometimes resulted in false positives. We had a few issues with the way time zones were configured when the system time differed from the time indicated during the monitoring, but those were just little things that weren't too bad. As far as the limitations of Micro Focus SiteScope, the types of scripting files that can be executed are rather limited unless you go to some third-party plugins. These are the areas for improvement in the solution.
John Boake - PeerSpot reviewer
Jul 11, 2022
We have four or five data centers around North America where we have it deployed into a single or a two-server primary backup type of deployment. All those are made available under a single GUI provided by Micro Focus that allows you to put them all together. A room for improvement would be an appliance or a server that would manage all of our other servers so that I don't have to remember to log on to all different servers and data centers. I could manage them from a single location.
Ahmed  Sobhy - PeerSpot reviewer
May 11, 2023
The graphs and dashboard in the solution are areas that need improvement.
Learn what your peers think about OpenText SiteScope. Get advice and tips from experienced pros sharing their opinions. Updated: March 2025.
861,524 professionals have used our research since 2012.
SS
Feb 13, 2020
It may lack some features other products in the category have like more detailed transaction tracking.
it_user74751 - PeerSpot reviewer
Jun 7, 2016
Full application functionality available via the API. There are some functions you can perform managing monitors, that are only available through the UI.
TK
Apr 15, 2020
SiteScope isn't productive if you want to monitor RAM or if you want to monitor some URL.
Gyanesh Rahatekar - PeerSpot reviewer
Jun 4, 2025
There is a need to enhance the reporting feature in OpenText SiteScope. Reporting related to performance information for historical data needs improvement to provide better reporting related to application availability and end node availability.
DC
Jun 20, 2022
The lack of an agent means that remote monitoring requires multiple firewall ports to be opened.
CB
May 5, 2019
They have not kept up with browser security requirements or advances in GUIs, they switched to a corruptible database architecture instead of text config files.
Nuno-Carvalho - PeerSpot reviewer
Oct 25, 2023
It should improve its integrations with various tools, especially service management tools.