Malwarebytes Teams Reviews

Malwarebytes runs on my laptop.

I never have to look at it or do anything with it, and then my system just stays clean. Exceptional malware detection and removal with a user-friendly interface. It offers lightweight performance that doesn't consume a lot of CPU. 

The behavior-based detection is very nice, and it combats zero-day threats by looking for anomalous behaviors. It's updated regularly, with new data on vulnerabilities being pushed out frequently. Focus on anti-ransomware protection is really nice, and they provide good customer support.

There are no built-in backups or integrated backup options, which could be an opportunity. The free version is effective, however, the paid version is pricey compared to it. Other customers have mentioned issues with false positives. It lacks enterprise-level management and more enterprise functionality. CrowdStrike and SentinelOne are much more enterprise-grade solutions. Malwarebytes has limited integration with cybersecurity tools and lacks enterprise integrations because it is not an enterprise product.

I have used Malwarebytes for approximately 20 years.

There has been no instability experienced.

Good customer support is provided, however, I have not contacted their technical support as it was never needed.

Positive

For my personal laptop, I haven't switched to any alternatives as I cannot purchase one license for products like CrowdStrike or SentinelOne.

The setup of Malwarebytes was easy and took about ten minutes to install one instance.

Malwarebytes is a bit pricey for some regions, such as Ukraine, since it's priced in US dollars. I prefer to use the paid version, and I am a pay-to-play person.

I am familiar with all the solutions available, however, I use Malwarebytes for personal use due to licensing issues with other solutions.

On a scale of one to ten, I rate Malwarebytes a ten.

My primary use case is that it's protecting me against malware.

The most valuable feature is that it stops malware.

They should continue to be more proactive with the threats that are getting worse worldwide. I appreciate that this solution is vigilant and proactive.

It takes up too much space when it's trying to run in the background.

I have been using Malwarebytes for six to seven years.

I used a different solution before, but it is not really relevant anymore.

The return on investment is more like an insurance policy against malware.

I really hate the automatic rebilling without officially confirming it with me. It's an annoyance and they should at least confirm with me, like a month before they bill me.

I can only speak to it on a personal level. If someone is considering it, they should test it on their own systems. I can't personally recommend it because each person has their own needs. While it may work for me as a malware antivirus solution, I can't recommend it to someone else who may have a different system or use case. 

I rate the overall solution 7.5 out of 10. Malwarebytes protects me against malware. If they fix the pricing model so it's not automatically charging me, the rating could improve. Until then, I can't give it an 8.

I use the solution in my company, and I provide IT services to individuals and small businesses. I installed Malwarebytes on virtually all of my client computers.

I think the most valuable feature stems from the fact that the tool automatically updates itself and automatically runs multiple scans, but practically all of the products do that. The main thing that separates the tool from the rest of the pack, in my opinion, is that it updates itself, like, every couple of hours. Ten times a day, improved signatures will be downloaded, so it is very up-to-date in terms of malware experience. I think it is also very quiet. It just quietly sits there and does its job, and it is not in your face or trying to upsell anything to you. It leaves the users alone to do their things, and it just stays out of the way and does its job. Frequent updating and the fact that the tool stays out of the way are valuable features of the tool.

When it comes to Malwarebytes, you get a product that does its job. The tool has all the features you need, and I wouldn't think of anything that would make it better. I am a happy consumer when it comes to Malwarebytes.

My clients have frequently encountered some tech support scams where when you go to a particular website, it throws up a fake warning to you and states that you need to call this number. I think that there is an area for improvement if they could figure out a way to prevent or to keep the users safe from some of the tech support scams.

I have been using Malwarebytes for between five and ten years. I would say that it has been used for seven years. My company just helps our clients purchase the license and install Malwarebytes, so we are not resellers.

I have never had to call their tech support or anything. I just pay my money and get my benefits.

Back in the day, I used to use Norton. I have been very skeptical of Norton lately as it has too many features that I need. Norton is hard to configure, and on three or four occasions over the years, it has blocked transmission communication on the local area network, thinking that the local area network was the internet, and shutting down communication between local computers drove me crazy in the process. I checked the antivirus being used and realized that it was Norton, after which I had to turn it off.

I rate the initial setup phase an eight out of ten, where ten means it is an easy process.

The deployment is not really straightforward, and it takes some time, but I do not have a problem with it.

Only one person is required to deploy the product.

In terms of maintenance, only renewing the license every year is required.

The tool has improved our systems' resilience against malware. I remember my personal computer caught an infection called CryptoLocker, which is ransomware malware. Generally speaking, I would say it provides peace of mind. My clients' computers don't get infected very often, but I am quite confident that Malwarebytes protects them. A long time ago, I had a client who couldn't resist going to unsavory websites, and Malwarebytes would stop him from doing what he should have done in the first place.

In terms of real-time protection capability, I have had cases where Malwarebytes will stop me from visiting a website that I shouldn't, and this is obviously a benefit.

I would say the user interface is a bit above average, and it offers convenience. It may be simple for me since I am more familiar with it and since I use it so often. Compared to some of the other products, even though I don't know much about Wolf Security, I can say that with tools like Norton, for example, I look for a setting or a way to affect what Norton does, and I click on this, and that, and I can't find what I want. With Malwarebytes, the user interface seems to be fairly straightforward. None of the aforementioned products are for a naive user. You have to have a certain amount of experience with IT stuff to be able to do anything with any products. From the pack of products, I have found Malwarebytes to be straightforward to configure.

I recommend the product to those who plan to use it.

I rate the overall tool a nine out of ten.

Malwarebytes's agent should be installed on the local network and the management console is from the cloud.

I was using Malwarebytes for search and attack analysis. They announced they have a total security endpoint, including EDR and endpoint protection. It is a fantastic product for protection.

Malwarebytes has improved our organization because it is very light on resources. The solution can predict and catch what other solutions cannot. It's very easy to deploy, manage, and configure.

The most valuable features of Malwarebytes are the EDR and the complete feature set provided. 

Malwarebytes can improve its network database. Malwarebytes can scan the files and registry. It can scan the system with a light agent. It will not impact the performance of your PC. You can do the full scan and database scan using the EDR, and the RAM and CPU consumption will not increase.

There are some features that other vendors have that should be in Malwarebytes.

I have been using Malwarebytes for approximately 10 years.

Malwarebytes is a highly stable engine.

I rate the stability of Malwarebytes a ten out of ten.

My vision is all the endpoints are not scalable. There is nothing to be scaled in the endpoint security itself, not in not a fault of Malwarebytes. It is the same situation with the other vendors, such as Trend Micro, Kaspersky, Fortinet, and CrowdStrike, all of them on the endpoint are not scalable security solutions.

We have 50 users using this solution in my organization.

I have not used the support from Malwarebytes.

Other vendors have local management consultants for on-premise solutions instead of the cloud. Some institutions refuse management consulting to be on the cloud. For example, banking and the government sectors, reject management consulting from the cloud. They prefer on-premise rather than the cloud.

Malwarebytes's initial setup is simple. It is easy to deploy and configure the policies and the configuration. I deployed Malwarebytes for one customer and I did it in under two days. They had approximately 50 users, it took approximately an hour.

The steps I took for the implementation were downloading the Malwarebytes management console from the site, installing it, then running the discovery tool, scanning my network, and checking all of the PCs on my network. It's already pre-configured, you don't need to configure anything. The only configuration that I did on the administration console was some of the exclusion from the scan. This is the only rule that I have created.

I rate the initial setup of Malwarebytes a ten out of ten.

I used our technical engineers for the first stage of the deployment. I prefer to be involved in all the technical cases because I want to know as much as I can about the solution. I receive a better understanding of the weaknesses and strengths. We have a total of three engineers that do the deployments. 

Overall we have seen a return on investment.

The price of Malwarebytes is in the middle range compared to other vendors.

Some customers have environments where they want certain components or bundle components. There is a basic license but there are additional add-ons that can be purchased.

I rate the price of Malwarebytes a six out of ten.

I have evaluated many other solutions, such as Trend Micro, Kaspersky, Fortinet, and CrowdStrike.

I would strongly recommend this solution to others.

I rate Malwarebytes a ten out of ten.

We use the product as an antivirus for browser security.

The product's stability needs improvement.

We have been using Malwarebytes for 15 years.

The platform is stable, and we haven't encountered any issues. However, there is always room for improvement. I rate the stability an eight.

I previously used Windows Defender. Numerous assessments indicate it catches around 80% to 90% of threats. However, Malwarebytes achieved a higher success rate.

The platform is straightforward to install. Its automation functionality runs updates seamlessly in the background, requiring minimal user intervention.

We deploy and maintain the platform with the help of our in-house team.

The platform pricing is competitive with other antivirus products. Also, one license allows you to run it on up to two devices simultaneously.

Malwarebytes offers robust security features and implements innovative functionalities. For instance, it allows users to check if their email addresses are mentioned on compromised sites.

It has a user-friendly interface. I recommend it for commercial organizations. For non-commercial organizations, Microsoft Defender is more suitable.

I rate it an eight out of ten.

There are some Trojan cases that are hidden from Symantec for some unknown purpose. Symantec doesn't take action to eradicate them from the intended work sessions. So, when you run Malwarebytes on top of Symantec and perform a scan, it identifies the malware and successfully eradicates it.

The threat detection and eradication part, along with the threat response is most valuable in Malwarebytes.

We don't usually use it. We sometimes need to remove some threats that Symantec is not eradicating in a timely manner. So we're not very familiar with the expensive features of Malwarebytes, but the threat identification and eradication features are good.

The only area of improvement is that on the central manager part, the reporting is not as flexible as you would find with other antivirus software. So, reports from all of Malwarebytes could be improved.

We use it from time to time. We use it anytime we suspect that there is something on a computer with Palantir Symantec that is not identifying in time for testing, we install the free version of Malwarebytes.

It is a stable solution.

The initial setup is simply a one-click process. It's probably a quick process.

The deployment can be done in-house. We use the trail version, which is free. So, there is no license key required to activate it.

We have a company personnel that handles the deployment and distribution. We didn't need consultancy. We got the recommendation from the internet, so anyone can download and install it easily.

I would advise others on the installation process. Resource utilization is low compared to others, especially in terms of CPU and memory. It also has powerful features.

Regarding the threat detection and verification part, I would give it a nine out of ten. We only deploy it when needed, which might be once every three months.

The solution provides antivirus, intrusion protection, web filtering, and EDR. We manage the application from the cloud, but an agent is installed on each system, which monitors endpoint security.

Malwarebytes is a comprehensive solution for keeping endpoints safe and secure from intruders, viruses, malware and so on.

We had a little performance problem with the solution, but that's been resolved. Since then, it's been running well.

The pricing model could be more friendly to the consumer, especially when we pay for the premium version. 

We have been using the solution for about three years. 

The product is pretty stable, and the stability improved over time.

The solution is highly scalable; it's easy to purchase additional licenses, activate them in the Nebula Cloud, and roll them out to the endpoints.

We have 60 licenses; 50 are for the clients, which are Windows 10 and 11. The other 10 are for servers ranging from 2012 R2 to 2019 Windows servers.

The tool is lightweight in terms of maintenance, two admins monitor it, and both of us are capable of making any required adjustments. The solution is primarily automated, so it doesn't require much input from us.

The technical support is very good. They're reachable by email, phone, and via support ticket through the Nebula Portal. 

We previously used Kaspersky for about five years before switching to Malwarebytes. We switched due to a US government recommendation over concerns that Kaspersky is based in Russia and might cooperate with the Russian government, which is known to do state-sponsored hacking.

Initial setup is straightforward. 

The licensing is per seat, with clients being a little less expensive than servers. If we need more licenses, we can accomplish that within a day. As Malwarebytes adds new features to their product, such as DNS filtering and a patching module, they want to charge us more even though we're a premium user, which isn't ideal.

If we were to purchase all the modules, it could become expensive. If we buy a premium version of a product, then we should be included when they roll out new features, and if they want to adjust the price at the start of the next contract, that's negotiable.

I would rate this solution a ten out of ten; it's never let us down as far as protecting our endpoints. 

Even though we're satisfied with the product, we don't like the bait-and-switch pricing style. We have the highest level premium version of the product, but when they add new features to the portal and we click on them, we get a message saying, ''Contact your sales representative'' meaning they want us to pay more. We will be considering other options when the contract is up for renewal. That doesn't necessarily mean we will switch to another product, but we will look at alternatives.

It is for endpoint detection and protection. We primarily use it to protect our Windows machines. We've got endpoints that are out in the field. We're a construction company, so we've got mobile endpoints using Windows out in the field and in our two offices.

It is 100% on the cloud. In terms of the provider, we use Malwarebytes themselves.

We're only working with 30 or 40 endpoints at most, so we don't have a huge fleet. We have a small IT team, and being able to manage even a small fleet of devices that are out in the field and being able to respond and remediate really quickly from the cloud-based console has been really helpful for us. It saved us some time, for sure.

Being able to cloud manage it from just a cloud login is valuable. We can get to it from anywhere, which is really helpful. The fact that we can remediate from the cloud console is one of our favorite features.

I would like to see a little more detail in the log. So, when an event occurs, I'd like to know not just when it happened and on what device, but what activity was taking place on the machine at the time so that we can drill down. If we get a false positive, we have to do a lot of research and go back and forth with our end-users to know why it was a false positive. So, having a little more detail around detections and events would probably be my most asked feature.

Its price can also be improved. It is really expensive.

We've been using Malwarebytes for about two and a half years.

It's really stable. It uses a lot of system resources, but it's really stable.

For our purposes, we would never really run out of scale for it. These types of solutions are run to do thousands and thousands of systems. We're probably never going to hit even hundreds.

Currently, we've got at most 40 endpoints, and that's our entire organization. Its users range from owners to vice presidents to IT to final end-users.

We do not have plans to increase its usage. In fact, if anything, we have plans to either decrease usage or probably move away from it entirely based on the cost.

I have only been here for about six to nine months. We didn't need to contact them during this time. In fact, I am fairly certain that the most amount of contact that we've had to do with them was just during the initial setup. After that, we've been able to handle everything ourselves.

There was no solution used previously.

Its initial setup was pretty easy. They gave us a login. We generated an application download and a few keys, and we were off and running.

Its deployment probably took about a week or two. We could have gotten it done a lot faster, but we were having to schedule one-on-one sessions with our end-users to make sure that we could remote into the system and download the appropriate software and get it set up. Realistically, we could have done a full implementation in two or three days, but just due to schedules and other things, it was lengthened out to about two weeks. The implementation, however, was pretty simple.

For its deployment and maintenance, one person is required.

We used a reseller. I can't recall who at the moment, but our experience with them was pretty good. We had some initial questions right out the gate in terms of capabilities and launch and how we were going to launch it. They were pretty good about getting back to us. They were a little bit weird on offering prices though. As I recall, we really had to hound them for getting solid price information out of them.

ROI on the product at our scale is going to be how much management does it take, which is what we want low. We want a low amount of interaction with the product as possible and a really high and effective detection rate. It definitely has a really high detection rate. In fact, sometimes that rate is so high that we're getting annoyed by false positives, but we'd like to have the system self-remediate as much as possible because our IT department is basically one person.

It is really expensive. We've got between 30 and 40 licenses every year, and for the number of licenses that we have, we're finding that Malwarebytes on average costs between $900 and $1,000 more per year than comparable options. We're paying about $3,300 per year for these licenses.

There are no additional costs beyond the standard licensing fee.

I believe that there were some other options evaluated at the time. I think Kaspersky and ESET were evaluated, but their implementation was going to be a little difficult from my understanding.

Based on a lot of the research that we've done, especially for small to medium businesses, it seems like there are a lot of other solutions out there that have as good or slightly more features and are a lot cheaper.

I'd give it a solid seven out of 10. It is a very effective solution for us, and it meets a lot of our needs. It doesn't meet all of them, but it does meet a lot of our needs. Based on the ROI on cost and seeing other things out there that are a lot cheaper but equivalent or possibly a little better in terms of features, we most likely will be moving away from the product.

I use the product primarily to detect and diagnose threats and enhance security within my organization. It helps detect and investigate potential threats in real time, allowing us to block malicious files promptly.

The most valuable features are its user-friendliness and the ease of use of the user interface. Additionally, its robustness in detecting and diagnosing threats is highly beneficial.

The product could be improved in blocking malicious traffic, such as communication with known malicious IP addresses.

I have been using Malwarebytes for about six years.

The technical support services are good. The response time depends on the severity of the issue.

Positive

The initial setup was straightforward. Depending on pre-installation tasks, we deployed it across about 400 endpoints within minutes. It required a small team, typically security engineers and IT admins. Mostly, it involved updating the agents, which can be done through the console for maintenance.

The product generates a return on investment in terms of cost-effectiveness and efficient security features. 

Malwarebytes is a cost-effective product.

The solution helps by blocking potential malicious files and allowing us to conduct on-demand scans. I recommend it for organizations looking to deploy on client machines. I rate it an eight out of ten.

We use the product for endpoint protection and response and DNS filtering. 

The product provides notifications for suspicious events. We have several public access points. The product helps to prevent unauthorized entry. Its most valuable features are pre-installation procedures and a cloud console. The console's interface is simple and can be viewed easily to take action. It covers everything in terms of security threats. 

A solution must be installed in the main gateway to give an overview of the incoming and outgoing traffic. The technical support team's response time should be faster. 

I have been using the product for a year. 

I rate the tool's stability a nine out of ten. 

I rate Malwarebytes' scalability a ten out of ten. My company has 400 users who use it 24/7. 

We switched to the product because the previous solution did not detect some malware incidents. 

I rate the tool's deployment a ten out of ten. My organization has 200 endpoints, so deployment took a day to complete. We download the installation, set up the policies, and deploy them to all machines in the domain.

We completed the deployment in-house. One system administrator is enough to handle it. This resource can be used for maintenance as well. 

I rate the tool's ROI a ten out of ten. 

I rate the tool's pricing a five out of ten. 

We evaluated Sophos, Check Point, Microsoft Defender, and Bitdefender. 

I rate Malwarebytes a nine out of ten.