LiveAction LiveNX Reviews

For observability, I use ThousandEyes, LiveSP, and LiveAction LiveNX for service provider networks. I am actually a service provider, and I use it for my SD-WAN clients. I usually use it with my enterprise clients.

The solution offers network troubleshooting, topology, reporting, and monitoring capabilities. It provides network management through SNMP and telemetry.

The customers use LiveAction LiveNX for network monitoring and management purposes.

LiveAction LiveNX provides valuable real-time and historical network traffic visualization capabilities that help monitor and analyze network performance.

We leverage LiveAction LiveNX primarily for real-time network performance monitoring and diagnostics to ensure seamless operations across our logistics and delivery services. 

Our environment comprises a mix of on-premises and cloud-based infrastructure with numerous remote sites and a large-scale network connecting our operations across Turkey. 

LiveNX aids in visualizing, analyzing, and optimizing our network traffic, identifying bottlenecks, and ensuring a high level of service quality, which is crucial for timely deliveries and maintaining customer satisfaction. 

By providing insightful analytics and visualizations, it empowers our IT team to make data-driven decisions and proactively address network issues before they escalate, significantly enhancing our operational efficiency and responsiveness.

Utilizing LiveAction LiveNX has significantly improved our organization's network performance monitoring capabilities, allowing us to promptly identify and rectify network issues, thereby minimizing downtime. The visual analytics provided by LiveNX have been invaluable in troubleshooting and optimizing our network configurations. By leveraging LiveNX's comprehensive insights into network traffic, we've been able to better allocate bandwidth resources, ensuring critical applications remain performant during peak operational hours.

Moreover, LiveNX's ability to provide real-time and historical data has enhanced our ability to forecast network needs, aiding in more informed decision-making regarding network expansion and upgrades. This proactive approach has, in turn, contributed to better budgeting and resource allocation.

The intuitive interface and robust alerting system of LiveNX ensure that our IT team is immediately notified of any network anomalies, enabling swift resolution before they impact our service delivery. This has not only improved our operational efficiency but also positively impacted our customer satisfaction levels by ensuring our logistics and delivery services run smoothly.

All in all, LiveAction LiveNX has become an indispensable tool for maintaining and improving our network's reliability and performance, ultimately supporting our organization's goal of providing timely and dependable delivery services.

Primarily, we use the product for monitoring the standard utilization of circuits. The tool has the incredible ability to provide granular details about the traffic passing through an interface on a router or a switch port. It classifies traffic based on the application that is traversing through the interface. It includes various application categories. It gives us the details about the source, the destination IPs, the ports, and the package that gets dropped. If we're using Quality of Service on an interface, it gives the details about which packet code drops in which class. We can infer why it got dropped by looking at the graph.

The product has a very good graphical interface. The representation is very eye-catching, so it's very useful for troubleshooting. The granular details provided by the solution about the traffic are very valuable to me. It is a handy tool for those who are into operations and are troubleshooting network issues. It's very helpful to have LiveNX.

Our company used the solution to provide a good view of traffic movement and issues along the way. For example, the solution can look at a voice quality issue between point A and point B and determine the path, exact issue, and issue point.

Unfortunately, we did not receive the required enhancement support we so had to stop using the solution. 

The reporting abilities are valuable. 

The alerting feature is very good because it allows you to set MOS alerts at various network junctures or data points. The MOS level measures the quality of voice and video to industry standards. Some junctures or data points might be more important to monitor. For example, you might want to receive alerts when an MOS value is high in a CEO's office or for a VIP phone. 

We provide a tool for our customers to manage their reports. It's an extremely highly featured platform capable of producing a lot of data. We spent quite a long time working with customers and LiveAction to create template reports, and they're very good and configurable.You get a lot of data if you don't configure them.

The product is weak in multi-tenancy. We have to install multiple instances of LiveAction, whereas we would like to build it once for our customers. Most of these analytical packages have the same problem. There is more work to be done for multi-tenancy. You have to be careful with that criticism because it may put people off. 

We use LiveAction LiveNX for our infrastructure, supporting a range of customers.

It is a very sophisticated and highly functional platform. It is as good as the templates and configurations you build into it, so each customer uses a different aspect of the platform.

Overall, its analytical capability is really good. We're integrating it with a Cisco product called the Cisco SD-WAN platform, and that integration is good because it's an API-based integration.

The platform is easy to deploy, manage, and flexible. You have to be Einstein to work out how to use it, but once you get used to it, it is a pretty sophisticated platform. We look at how applications are performing in breakouts across all of our customer networks. In addition, our customers use the same platform so that they can run their reports.

We were using it for monitoring two of our business units. We were using it on a day-to-day basis to monitor performance, latency, and QoS modeling to ensure that we were properly modeling QoS. This was before pre-COVID when we were all in the office. This platform went away with the business units when those business units got sold. We were one or two versions before the latest one.

One of the valuable features is the ability to create CLI scripts on the fly to fix any issues. We were using it for QoS modeling to ensure that we were properly modeling QoS, and it basically said here is what you need to fix to get this QoS done, whether it is ACL or something else. It would either push or recommend. If you have the right credentials, you could also push.

It is very good if you are a Cisco shop. It gives you reporting, latency, and bandwidth utilization for your applications, so you can do good capacity management planning. There are a lot of pieces that LiveNX can give you. It is a total NPM solution for SD-WAN.