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Kong Konnect vs SentinelOne Singularity Endpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
Kong Konnect improves efficiency with reduced debugging time, enhanced API performance, faster deployments, and increased revenue with fewer resources.
Sentiment score
6.0
SentinelOne Singularity Endpoint offers efficient threat detection, minimizes downtime, enhances resource efficiency, and integrates seamlessly, providing strong ROI.
Time saved is a relevant metric; it used to take us a week, but now it takes us only a day.
Lead Software Engineer at a computer software company with 51-200 employees
I have seen a return on investment with Kong Konnect, as it helps manage security very well, allows for faster API deployments saving developer time, and reduces salary costs with better uptime and minimal downtime, thus preventing potential business loss.
Solution Architect at Dhanyaayai enterprise private limited
I have seen the scalability of being able to manage 80 to 100-plus teams with a small team of about three or four people.
CTO at Keogh Innovation
SentinelOne Singularity Complete has helped reduce my organization's mean time to detect by fifty percent.
Director, Infrastructure & Security at Dreamscape Companies
If I engage five engineers for this project and implement SentinelOne, then only one resource is needed to manage the dashboard and criticality alerts.
Business Head at Ivalue Infosolution
In comparison, other EDRs such as Microsoft Defender are quite resource-hungry, and employees often complain about laptop speed, but we do not face those issues.
Cybersecurity Product Manager at a tech services company with 51-200 employees
 

Customer Service

Sentiment score
7.8
Kong Konnect offers efficient, responsive customer service with rapid issue resolution and 24/7 support, praised for its global accessibility.
Sentiment score
7.4
SentinelOne Singularity Endpoint's support is praised for responsiveness and expertise, though access can depend on subscription and issue complexity.
Technical support from Proofpoint was absolutely excellent.
Senior Software Engineer at Netenrich
When I raise an incident or a support ticket, it gets answered in four hours.
API Technical Architect at Independent API Consultant
They offer twenty-four-hour support with SLA-based response times.
Solution Architect at Dhanyaayai enterprise private limited
If we get stuck at midnight, any other TAC team will be in GMT or Europe or America, and they will assign our support engineer and suddenly schedule a call for us and resolve the issue.
Soc Analyst at Softcell Technologies Limited
For the support team of SentinelOne Singularity Endpoint, I would rate them nine out of ten because there is a human voice there, so they are listening and responsive.
Mdr Analyst at Softcell Technologies
Most of the time, we are not aware of how to resolve those questions, and SentinelOne Singularity Endpoint's customer support helps us significantly with a prompt response.
SOC Analyst at Softcell Technologies
 

Scalability Issues

Sentiment score
7.8
Kong Konnect excels in scalable microservices, auto-scaling, and flexible cloud platform management, supporting seamless traffic control and automation.
Sentiment score
7.8
SentinelOne Singularity Endpoint is highly scalable, effectively managing thousands of endpoints, supporting seamless growth and expansion without issues.
The platform is fully scalable, providing various ways to manage data planes or runtimes.
IT Soulutoin Expert at a tech vendor with 10,001+ employees
Kong Konnect's scalability is very high, handles growth well, and since it is a stateless gateway, it scales easily in Kubernetes using horizontal scaling.
Solution Architect at Dhanyaayai enterprise private limited
Kong Konnect is the control plane, and there is the ability to add more teams and more control planes based on the number of teams you have onboarding.
CTO at Keogh Innovation
The system can scale any number of times, and only the license for each endpoint is needed.
Mdr Analyst at Softcell Technologies
I would say ten out of ten for the scalability of SentinelOne Singularity Endpoint because we can scale up and scale down as per requirement.
Security Analyst at a media company with 501-1,000 employees
The cloud-based management model makes it easier to onboard, manage, and monitor large numbers of endpoints without needing additional backend infrastructure.
Cybersecurity Engineer at Gigabit Technologies Pvt Ltd
 

Stability Issues

Sentiment score
8.0
Kong Konnect is highly stable, effectively handling API-heavy environments with reliable performance and minimal disruptions.
Sentiment score
8.0
SentinelOne Singularity Endpoint is highly stable, with minimal downtime and strong user satisfaction, despite occasional update connectivity issues.
It was very fast, and we did not experience any interruptions.
Senior Software Engineer at Netenrich
Kong Konnect is very stable with no issues regarding reliability in my experience.
Solution Architect at Dhanyaayai enterprise private limited
I've seen them run at major scale in large companies across the whole of Europe.
CTO at Keogh Innovation
If I have to rate the stability level of Singularity Platform from one to ten, I would say it would be a strong nine.
Information Security Officer at a tech vendor with 51-200 employees
The automation helps a lot, and once implemented, we face no further issues regarding stability or scalability; everything works absolutely fine.
Associate Vice President at Novac Technology Solutions
Even if the agent disconnects from our console, it will still protect the desktop or laptop.
Soc Analyst at Softcell Technologies Limited
 

Room For Improvement

Kong Konnect needs enhanced debugging, clearer UI, streamlined pricing, and better CI/CD integration to improve user experience.
SentinelOne Singularity Endpoint users want customizable dashboards, intuitive interfaces, better integration, less resource use, and improved support.
The licensing model could be simplified, especially in how they charge and track usage.
IT Soulutoin Expert at a tech vendor with 10,001+ employees
When comparing documentation, Kong's documentation is not on par with Google, Amazon, or other cloud providers.
API Technical Architect at Independent API Consultant
Token integration presents challenges and has implementation complexities that need addressing.
Solution Architect at Dhanyaayai enterprise private limited
The only thing that prevented the attack from succeeding was a free version of Malwarebytes.
Director, Information Technology at Premier Realty Group
When I find a log suspicious, if it automatically points out that a particular point in the log at a specific timing or frame is looking malicious, it would be easier for me.
Cyber Security Trainee at DataSpace Academy
SentinelOne Singularity Complete doesn't have data security solutions such as Forcepoint DLP or 48 layer; SentinelOne Singularity Complete doesn't have that DLP solution.
Soc Analyst at Softcell Technologies Limited
 

Setup Cost

Kong Konnect's mixed user experiences stem from straightforward setup but high pricing and unclear cost structures concern enterprises.
SentinelOne Singularity Endpoint offers enterprise pricing between $7 and $12 monthly, with scalable and volume-discounted licensing options.
Pricing was the issue as it becomes very expensive due to the nature of local circumstances.
Senior Software Engineer at Netenrich
I wouldn't say that the setup cost is much more compared to using any other product.
CTO at Keogh Innovation
While the pricing model isn't very clear on how usage is tracked, the initial cost and setup for using Kong Konnect are reasonable.
IT Soulutoin Expert at a tech vendor with 10,001+ employees
If you want protection, you have to pay the price.
Information Security Principal at a venture capital & private equity firm with 1,001-5,000 employees
There are other products that are less expensive, but I tell my clients that in security, they cannot cut corners or look for the cheapest solution.
President at a tech services company with 1-10 employees
Reputation and quality are important, but especially in today’s economy, price is a significant factor.
Security and Compliance at a outsourcing company with 1,001-5,000 employees
 

Valuable Features

Kong Konnect simplifies API management with seamless integration, robust security, and hybrid deployment, boosting productivity and collaboration.
SentinelOne Singularity Endpoint offers in-depth log analysis, real-time threat detection, and streamlined incident management with AI-driven capabilities.
The documentation is excellent, and it includes a developer portal, which helps create a common distribution channel for APIs within and outside the enterprise.
IT Soulutoin Expert at a tech vendor with 10,001+ employees
When I mention scalability, it means that when we experience peak traffic, Kong made it easy for us to scale and spawn new machines.
Lead Software Engineer at a computer software company with 51-200 employees
The security features of Kong Konnect have helped my team mainly by allowing us to use auth and JWT for applications needing external identity provider authentications, such as LDAP or other authentication providers that need to be connected to back-end applications.
Solution Architect at Dhanyaayai enterprise private limited
I have an advanced app providing visibility of all my endpoints, which was not the case before.
AGM IT Security at Page Industries Ltd
SentinelOne has a feature to decommission automatically, which has been fantastic.
Computer Technician at VILLE DE POINTE-CLAIRE
There's also automation that gives my team free time, preventing them from having to look for every alert.
Network & Security Section Head/Digital Transformation at a government with 201-500 employees
 

Categories and Ranking

Kong Konnect
Ranking in AI Observability
16th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
9
Ranking in other categories
API Management (13th)
SentinelOne Singularity End...
Ranking in AI Observability
2nd
Average Rating
8.8
Reviews Sentiment
7.1
Number of Reviews
280
Ranking in other categories
Endpoint Protection Platform (EPP) (2nd), Anti-Malware Tools (2nd), Endpoint Detection and Response (EDR) (1st), Extended Detection and Response (XDR) (1st), AI-Powered Cybersecurity Platforms (2nd)
 

Mindshare comparison

As of August 2026, in the AI Observability category, the mindshare of Kong Konnect is 0.6%. The mindshare of SentinelOne Singularity Endpoint is 1.6%, down from 6.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Observability Mindshare Distribution
ProductMindshare (%)
SentinelOne Singularity Endpoint1.6%
Kong Konnect0.6%
Other97.8%
AI Observability
 

Featured Reviews

AK
CTO at Keogh Innovation
Centralizes API and AI control planes and has enabled federated self-service for many teams
The whole area of API and AI management is quite complex, with so many different ways of being able to do things. I think a positive of Kong is that it's so configurable and extendable, but that is also a con because there are so many ways of achieving the same thing that I think often people are either confused or struggle to get going as to how to solve a particular problem. In my mind, a more opinionated deployment of Kong itself or even how to solve certain use cases would be something I would like to see, so a more opinionated use of their products and configuration of their products on how to solve the most common use cases. That's probably the main thing about needed improvements for Kong Konnect. It's a pretty fully-fledged platform; there obviously are portions of it that could be improved. But I think overall as a platform, it's really good, and I think it can help the majority of organizations looking to manage their throughput of APIs or AI traffic. The majority of what I've said before probably covers the improvements needed for Kong Konnect. There probably are some API Ops and AI Ops changes that could be improved, which is not necessarily the Kong Konnect product, but some of the toolchains around it. I'm thinking around, especially if it's API Ops, about topics like better GitOps processes and the ways of being able to roll back changes when there are issues. At the moment, a lot of that is either non-existent or is hand-cranked. I would like to see the ability to roll back configurations when there are issues being added to the product.
Vaibhav Mahendra Kolhe - PeerSpot reviewer
Soc Analyst at Softcell Technologies Limited
Automation has reduced alerts and freed the soc team to focus on faster incident response
Regarding mean time to respond, the improvements I see with SentinelOne Singularity Complete are that genuine files also get alerts. We are getting false positives, but we are also getting genuine true positive alerts. The improvement will be deep visibility because as I am using Splunk as a SIEM, I compare deep visibility with Splunk, but deep visibility has limited access with only a 14-day policy to retain logs. The improvement will be in overall policy management. The third point will be the complexity of policies. If we want some endpoints to use only USB or if we need to block USB on some points, the policy management is very complex. The fourth point will be that Mac OS and Linux don't have the rollback policy; that policy is only for Windows. These four points are improvements if SentinelOne Singularity Complete can address them. Data privacy and security when utilizing Purple AI is crucial for SentinelOne Singularity Complete, and SentinelOne Singularity Complete lacks in data security. Data security is very important in this world. In my organization, if we deploy SentinelOne Singularity Complete and we have integrated all the firewalls, all devices, and AWS devices to SentinelOne Singularity Complete, logs will be forwarded to SentinelOne Singularity Complete through SentinelOne Singularity Complete. However, SentinelOne Singularity Complete doesn't have data security solutions such as Forcepoint DLP or 48 layer; SentinelOne Singularity Complete doesn't have that DLP solution. From the data security point of view, SentinelOne Singularity Complete is not good.
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Outsourcing Company
13%
Manufacturing Company
13%
Construction Company
7%
Outsourcing Company
9%
Manufacturing Company
9%
Computer Software Company
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise3
By reviewers
Company SizeCount
Small Business135
Midsize Enterprise72
Large Enterprise93
 

Questions from the Community

What is your experience regarding pricing and costs for Kong Konnect?
Regarding my experience with pricing, setup cost, and licensing, I find that the pricing can be made more transparent and more helpful for enterprise integration.
What needs improvement with Kong Konnect?
I would recommend that Kong add the capability to sort the routes by name, date, or size, as the current setup does not support this. I would suggest that Kong make the routes or services appear in...
What is your primary use case for Kong Konnect?
We use Kong Konnect primarily for centralized API management, API security, Kubernetes ingress management, traffic control, observability, and governance across multiple environments. Additionally,...
Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What is your experience regarding pricing and costs for SentinelOne Singularity?
It is neither too costly, but definitely, it is one of the advantages that SentinelOne is quite adapted towards the pricing.
 

Also Known As

No data available
Sentinel Labs, SentinelOne Singularity, Singularity Platform
 

Overview

 

Sample Customers

Information Not Available
Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Find out what your peers are saying about Kong Konnect vs. SentinelOne Singularity Endpoint and other solutions. Updated: June 2026.
909,725 professionals have used our research since 2012.