Try our new research platform with insights from 80,000+ expert users

Jacada WorkSpace vs Vertical Solutions VContactCenter comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Jacada WorkSpace
Ranking in CRM Customer Engagement Centers
17th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Workforce Engagement Management (38th)
Vertical Solutions VContact...
Ranking in CRM Customer Engagement Centers
15th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the CRM Customer Engagement Centers category, the mindshare of Jacada WorkSpace is 0.5%, down from 0.8% compared to the previous year. The mindshare of Vertical Solutions VContactCenter is 1.8%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM Customer Engagement Centers
Find out what your peers are saying about Microsoft, Salesforce, ServiceNow and others in CRM Customer Engagement Centers. Updated: July 2025.
861,481 professionals have used our research since 2012.
 

Also Known As

WorkSpace
VContactCenter, Vertical Solutions ContactCenter
 

Overview

 

Sample Customers

Telefonica, Kabel Deutschland, Lillian Vernon
A.O.Smith, DPSciences, City of Sioux Falls, ACCO Brands, Sprint, eProtex, ABB, Mitsubishi, Fujitsu, Rubbermaid, Lumenate
Find out what your peers are saying about Microsoft, Salesforce, ServiceNow and others in CRM Customer Engagement Centers. Updated: July 2025.
861,481 professionals have used our research since 2012.