KronoDesk is a powerful and flexible help desk ticketing system that can be quickly and easily tailored to meet your support needs. KronoDesk helps you manage your call center more efficiently by tracking incoming support requests. Built in is a knowledge management repository for common customer questions.
As of September 2025, the mindshare of Inflectra KronoDesk in the Help Desk Software category
stands at 0.3%, up from 0.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Help Desk Software Market Share Distribution
Product
Market Share (%)
Inflectra KronoDesk
0.3%
ServiceNow
17.6%
JIRA Service Management
7.5%
Other
74.6%
Help Desk Software
Inflectra KronoDesk customers
Businesses and organizations that need a web-based help desk, customer support and knowledge base solution to optimize their customer support processes.
We service companies of all sizes, industries and locations. The product is localized with language packs for different countries. It is available both SaaS and on-premise.
