Hitachi NAS Platform Reviews and Pricing

it_user225426

Storage Solutions Consultant at a insurance company with 501-1,000 employees

Apr 20, 2015

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Some bugs cause issues but I love the ASIC architecture behind it.

What is most valuable?

Performance
Replication
You can use any type of storage as a backend
Mixed NFS/CIFS file services

How has it helped my organization?

Higher performance
File-server consolidation
Ability to create a mixed NFS/CIFS (Samba style) file services solution

What needs improvement?

Better QA
Reporting
Better quota management
Ability to backup with all snapshots included.
Ability to snapshot a file system in the DR site while replicating with JetMirror
Better documentation
Better community

For how long have I used the solution?

I've used it for two to three years.

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What was my experience with deployment of the solution?

It had some ridiculous bugs during deployment.

What do I think about the stability of the solution?

We have had two stability issues:

We had a bad software version that used to randomly crash both nodes in a cluster
File system corruption after activating in DR site

What do I think about the scalability of the solution?

No issues yet.

How are customer service and support?

Customer Service:

It's at a fair level but has bad documentation.

Technical Support:

It's fair.

Which solution did I use previously and why did I switch?

I previously used Netapp's solution, but this was for a different customer.

How was the initial setup?

It’s relatively easy to setup and install.

What about the implementation team?

We used a mix of a vendor team along with an in-house team. The vendor team was good.

What was our ROI?

We got the equipment via a large storage accusation for almost free so no ROI was needed.

Which other solutions did I evaluate?

No, not for this particular customer.

What other advice do I have?

Some bugs cause issues but I love the ASIC architecture behind it. I actually uncovered some hidden ASICs in the hardware. Version 8 features didn’t include in-line de-duplication (it uses an ASIC) which was later uncovered in version 10 or so. It’s nice to find out about added functionality with version upgrades at no extra cost with as little to no performance degradation using this ASIC.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.