GE Proficy Smart Factory MES Reviews

I typically work with many types of PLC, but I focus more on GE Proficy Smart Factory MES, so I can connect to GFanuc PLC and then upgrade to RX3i from LM90.

I usually take the alarm trigger from the sensor and then gather data from the sensor regarding pressure values and temperature values. I create trends using GE Proficy Smart Factory MES so I can identify the root cause of my issues. This has been very helpful for me.

The features I appreciate most in GE Proficy Smart Factory MES are the ability to create trends when I troubleshoot during my daily work.

I can also edit the program in GE Proficy Smart Factory MES, and before I download it to the PLC, I can test it first to ensure my program is working correctly.

GE Proficy Smart Factory MES has been very useful in my daily work because it is user-friendly. I can also go online and change the IP address easily, which is simpler compared to other solutions.

Troubleshooting with GE Proficy Smart Factory MES is easier than other options.

I think you could add more password protection inside GE Proficy Smart Factory MES. I mean, if someone who is not from your organization or a service engineer attempts to upload it, it cannot be uploaded unless the user who is authorized uploads it.

There are still a few bugs, and anyone can upload easily without a password.

I have used GE Proficy Smart Factory MES for five years.

GE Proficy Smart Factory MES is very stable based on my experience.

GE Proficy Smart Factory MES can grow with my needs.

I have not used the support team from GE Proficy Smart Factory MES.

Since I joined my company, we have already used several PLC options, and some of them include GE Proficy Smart Factory MES.

I do not have information about the return on investment, but I am just a user and receive the program and license from the IT department.

GE Proficy Smart Factory MES is deployed in public cloud in my organization.

I received the license for GE Proficy Smart Factory MES from my company. Every year, my company releases notes to renew my license.

GE Proficy Smart Factory MES is what we use for simple programming, and I can access it very easily.

I would recommend GE Proficy Smart Factory MES to others if they want simple software with a simple application that is easy to understand.

As long as the program is password-protected and cannot be uploaded by everyone, I think GE Proficy Smart Factory MES is secure.

Everything appears to be already perfect in GE Proficy Smart Factory MES.

GE Proficy Smart Factory MES is better for my organization.

GE Proficy Smart Factory MES is very accurate for output.

The hardware of GE Proficy Smart Factory MES is very strong, and the software is very easy and useful for me. I would give this product a rating of nine out of ten.

My main use case for GE Proficy Smart Factory MES includes downtime, overall equipment effectiveness, quality, and reporting.

I use GE Proficy Smart Factory MES for downtime tracking by managing a few events. We have several downtime events that are preconfigured in the system so that we can see the downtime metrics of a particular machine.

Once we have the downtime metrics from GE Proficy Smart Factory MES, my team typically uses them to calculate the OEE of the machine, and then we use the data to reduce the downtime of the particular machine and use it effectively for productivity.

In terms of my main use cases with GE Proficy Smart Factory MES, we are mainly using it for unit operations to scan the raw material. These are the inbuilt views in the inbuilt tabs in the web client or in the Proficy applications client. We get to know all the information at a single point in time. We will be knowing everything that is happening on the plant in the application itself.

The best features offered by GE Proficy Smart Factory MES include real-time view or real-time analysis of the production that is going on in the plant. There are no issues between the quality or the production people that are involved or the users that are involved in the execution. There are no issues in communicating where the production execution is going towards. We get the real-time analysis of what is going on in the plant.

The real-time analysis from GE Proficy Smart Factory MES helps my team significantly. When the unit comes in, it goes through the production and then it reaches quality. We really need to have no delays between this production or quality people or any users that may need the data. It is a one-stop solution for all the users to get the required data in the plant through reporting or anything.

GE Proficy Smart Factory MES has positively impacted my organization, as the production has gone up to 33% in the financial year that they introduced the MES system and we upgraded the systems. The productivity increased, the downtime decreased, and the yield that was produced had good values because of implementing this MES.

We measure the productivity increase with specific KPIs within GE Proficy Smart Factory MES by looking into the production data and having key performance indicators as well. When we dig down into the issues of why we have less productivity, we analyze the root cause since we have the data from the MES system. We analyze the data and take the corresponding measures to decrease the errors that happened previously. The productivity increases automatically.

GE Proficy Smart Factory MES should be a bit easier to customize. It should be easy to configure. We are able to configure, but it should be a bit easier on the configuration part.

About the needed improvements for GE Proficy Smart Factory MES, I believe that Proficy needs to update their vendor support. They are currently supporting on weekdays, but some organizations have 24/7 shifts, so they might need support on Saturdays and Sundays as well. Proficy needs to provide support on weekends as well.

I have been using GE Proficy Smart Factory MES for five years and five months.

I would describe the stability of GE Proficy Smart Factory MES as pretty stable. When it is implemented, users may have some confusion on how to use it or on the process flow. However, when they get used to it and we prepare the corresponding documentation on how to use the MES system, it becomes pretty stable. We do not have any connectivity issues. Even if we have any connectivity issues, they get resolved quickly.

The customer support experience for GE Proficy Smart Factory MES is pretty good. They will get in touch within one or two working days and help resolve the issue.

My advice for others looking into using GE Proficy Smart Factory MES is that it is best for the process industries, mostly cosmetics or any batch manufacturing industries that are on a huge scale. I do not recommend it to medium-scale industries.

I have additional thoughts about GE Proficy Smart Factory MES before we wrap up. It is quite a stable application. After you implement it, there are no issues working on it. Even if you have some issues, we have the vendor support, and the issues will be resolved as soon as possible. It is lovely working with GE as an application. It is a good application to use. I would rate this product a 9 out of 10.

I use GE Proficy Smart Factory MES in complex industrial architectures to perform production order sequencing, genealogy, traceability of materials and batches, and primarily the calculation of operational efficiency. My focus is to consume data coming from shop-floor controllers to understand exactly where performance losses are and which raw materials make up the final product.

I use GE Proficy Smart Factory MES to collect data from GE iFIX SCADA and Proficy Historian. The MES consumes this data from the historian and the supervisory system, transforming the raw process variables into calculations.

GE Proficy Smart Factory MES is currently deployed on-premises. My architecture connects the shop floor directly to the execution layer. Field equipment and PLCs communicate through industrial protocols such as Modbus, DNP3, and IEC 61850 directly with GE iFIX SCADA and Proficy Historian. Proficy MES continuously consumes this database from the historian and supervisory system, transforming raw process variables, such as piece counts and motor status, into structured calculations for quality, traceability, and OEE.

The best feature of GE Proficy Smart Factory MES for me is the ability to integrate with my plant's current SCADA, which is GE iFIX.

GE Proficy Smart Factory MES helps to completely eliminate manual entries on paper clipboards. Previously, I depended on the operator's memory or notes at the end of the shift to know the reason for a stoppage. Today, the system captures micro-stoppages and failures directly from the machines, allowing management to make decisions based on real and accurate data in real time.

The most positive impact of GE Proficy Smart Factory MES was the immediate gain in accuracy in measuring OEE. By integrating the systems, I discovered that my real efficiency was different from what was reported manually. In practical results, I was able to reduce unaccounted downtime by about 12% in the first few months. Additionally, setup times decreased drastically because the maintenance engineering team began to have more reliable data to address the true root causes of failures.

Based on the data and traceability from GE Proficy Smart Factory MES, tickets and work orders are opened for the maintenance team to act on. Integration is easier, and the history is easier to access.

What needs improvement in GE Proficy Smart Factory MES is the development of interaction screens for the operator, which needs to be modernized. The traditional interface consumes a lot of graphic and server resources, and building new screens takes time. A more robust and simple transition to pure HTML5 dashboards would greatly facilitate the work of those at the front line operating.

I have been using GE Proficy Smart Factory MES for a little over one year.

I consider GE Proficy Smart Factory MES to be stable in my operation. I assess stability as a solid four out of five. Once the plant model is configured and the SQL database is properly sized, the system runs continuously and smoothly. Instabilities occur only if there are network bottlenecks or lack of maintenance on the databases.

I think GE Proficy Smart Factory MES is complicated for replication, but I consider that it can be scalable if properly sized.

I have never needed to contact support for GE Proficy Smart Factory MES, but they are always helpful with all GE products.

Before GE Proficy Smart Factory MES, everything was on a clipboard and completed manually.

The implementation process for integration with SCADA is quite complicated. Developing operator client screens for Proficy MES is quite rigid. The classic interface is somewhat outdated and, although there is an effort to migrate to the web, developing customized screens for operators on the shop floor is still laborious. The system also consumes many server resources and requires very strict SQL database management to avoid losing performance over time.

The return on investment for GE Proficy Smart Factory MES was perceived through the direct increase in machine availability. By being able to identify hidden stoppages that were previously not recorded by operators, I was able to justify predictive maintenance that avoided larger breakdowns. The reduction in downtime quickly covered the tool's implementation costs.

GE Proficy Smart Factory MES delivers on what it promises at the manufacturing execution layer with extreme reliability. I give this product a rating of eight out of ten because of the robustness of the industrial processing. However, it loses two points due to the technical learning curve for high customizations and for being a heavier system in terms of IT infrastructure than more recent cloud-based architecture solutions.

I recommend GE Proficy Smart Factory MES to people who already have the GE ecosystem or who have high-criticality manufacturing processes that require uninterrupted traceability. I only advise ensuring that the IT and database teams participate actively in the project from day one, because the health of GE Proficy Smart Factory MES will depend on the server infrastructure.

My main use case for GE Proficy Smart Factory MES is for discrete manufacturing, as it is used for routings and BOM.

I use GE Proficy Smart Factory MES for routings or BOM in my day-to-day work, where for every part, routings were created in SAP, and that used to flow to Proficy MES. The routing contains the operation steps and the sub-steps that are involved in manufacturing that particular part.

Regarding my main use case, GE Proficy Smart Factory MES also connects to tags. For example, in my case, I was reading the raising temperature tag value, and it was created and mapped.

The best features GE Proficy Smart Factory MES offers include quality control, and it also provides a feature like Plant Apps that we can integrate. In quality control, we validate whether the quality values for that specific part are correct or not, and we can set limitations, including lower limitations.

A helpful or unique aspect of GE Proficy Smart Factory MES is that it helped to read tags from the IGS or Historian service, which was a unique feature. It also created workflows and schedulers, making it even more unique.

GE Proficy Smart Factory MES has impacted my organization positively, as there was a dashboard that represented the live productivity of the plant, where the downtime of the machines and everything was shown, which was helpful in assessing the performance of the machine.

Specific outcomes show that GE Proficy Smart Factory MES helped my organization, as there was a dashboard integrated tightly with the machines installed at the factory site, which helped us know the current health of the machines.

I think GE Proficy Smart Factory MES can be optimized better, specifically regarding the application right and the backup.

GE Proficy Smart Factory MES needs to address outdated dependencies such as Silverlight.

What is compromised with GE Proficy Smart Factory MES is slowness, as it is noted that slowness is an issue.

I have been using GE Proficy Smart Factory MES for three to four years.

GE Proficy Smart Factory MES is somewhat stable.

The scalability of GE Proficy Smart Factory MES is good, and I find it highly scalable.

The customer support for GE Proficy Smart Factory MES is good.

I would rate the customer support of GE Proficy Smart Factory MES an eight on a scale of one to ten.

I did not previously use a different solution before GE Proficy Smart Factory MES; there was no prior solution.

I did not evaluate other options before choosing GE Proficy Smart Factory MES; there were no other options.

I have seen a return on investment from using GE Proficy Smart Factory MES, as it enhanced productivity, leading to an increase in the number of parts manufactured, which resulted in good revenue generation for the business.

The productivity increased by at least twenty-five percent with GE Proficy Smart Factory MES, and that is the minimum percentage I can share.

My advice to others looking into using GE Proficy Smart Factory MES is to do less customization in the actual product. I would rate this product an eight out of ten.

GE Proficy Smart Factory MES is primarily used for MES implementation and support across a variety of industries, including mining and consumer goods. The platform is utilized within the ISA-95 architecture for consumer goods clients, implementing modules such as production, maintenance, and quality. It is used to execute process and planned orders on the shop floor, capturing data on downtime, production, and quality against specific orders, and calculating plant KPIs based on this data. The platform also supports reporting structured data stored in the Prophecy database, using interfaces like Prophecy displays for operators or supervisors. Integration with plant systems such as PLC SCADAs and ERP at the top layer is also a crucial element of my use case.

Integrating GE Proficy Smart Factory MES with plant systems like PLCs and ERP systems impacts daily operations positively, offering smooth execution. Although challenges with SCADA communications do arise, these fall under standard IT support and are managed and rectified efficiently. For recurring issues, problem methodologies such as RCA are employed to identify root causes and implement corrective actions. Overall, integration has been beneficial with no major negative impact.

The best features of GE Proficy Smart Factory MES include its various modules enabling full-fledged MES implementation, offering production, maintenance, quality, and beyond. It integrates with PLC SCADAs using OPCs, and Prophecy Historian is completely integrated for time series data collection. These features facilitate evaluation of order efficiencies, OEE, yield, and other KPIs. Integration with ERP at the ISA-95 top layer and multi-method integration with external systems is possible, enhancing user experience with thick and thin clients for daily operations using a Microsoft SQL database.

In day-to-day operations, the most valuable features are production and quality, which handle data related to gross and net production. They automatically capture downtimes and provide a comprehensive list of highlighted drill-down reasons for downtime, significantly contributing to OEE as a primary KPI. Additionally, the Historian feature collects necessary time series data in line with MES requirements, allowing for advanced reporting and alarm-triggering for operators and supervisors or executing commands back to PLC SCADAs, enhancing decision-making processes.

GE Proficy Smart Factory MES facilitates improved data capture, processing, and reporting across organizational levels, from supervisory to managerial to business levels. The reporting structure allows business stakeholders to drill down to specific plants and production lines, monitoring efficiencies in real time and identifying underperforming areas. This effective real-time monitoring provides insights into production performance, offering opportunities for internal brainstorming and action planning to improve KPIs.

Improvements in GE Proficy Smart Factory MES should focus on enhancing the user interface for thick client displays. Feedback from the industry after developing MES applications shows that display structures could be enhanced. Areas such as real-time updating speed of thick clients and the layout structure of horizontal and vertical rows need attention. Competitive modern interfaces could become a unique selling point against competitors.

The platform's current display structures could be enhanced by addressing issues such as slowness in updating thick clients in real time and the structure of horizontal and vertical rows. Since operators have become accustomed to GE Proficy Smart Factory MES thick client displays over the years, presenting the current displays in a competitive manner relative to other products with more modern interfaces would be beneficial.

I have been using GE Proficy Smart Factory MES for 15 years.

GE Proficy Smart Factory MES is stable.

GE Proficy Smart Factory MES's scalability is excellent and 100% scalable.

The customer support for GE Proficy Smart Factory MES is good.

I have not previously used a different solution before GE Proficy Smart Factory MES, as I have been utilizing GE Proficy Smart Factory MES since the start of my career.

I did not evaluate other options before choosing GE Proficy Smart Factory MES.

My review rating for this product is 7.5 out of 10.

My main use case for GE Proficy Smart Factory MES is for recipes and batch executions.

When using GE Proficy Smart Factory MES for recipes and batch executions, it depends on the customer process, but in reality, they get the orders, they get the scheduling, and then it goes into the manufacturing system where we can push it around depending on what needs to be done first or if it's a small order or big order.

Additionally, I do quality checks with GE Proficy Smart Factory MES. They go back and take labs and then enter them in for each batch.

The best features GE Proficy Smart Factory MES offers include the integration to Microsoft, enterprisewide development, and the IoT where I can get that information relatively easily without having to put expensive instruments out there.

GE Proficy Smart Factory MES has positively impacted my organization by helping clients a lot. I am a system integrator.

GE Proficy Smart Factory MES helps solve pains such as reporting for mandated government agencies that require their reporting, and traceability with batching and with the quality on the side doing that. It has made the paper trail more electronic and more accessible.

With GE Proficy Smart Factory MES, it has affected daily operations by making it a lot easier for them. It takes a little bit of load off of their paperwork, but it also allows the customer to really see what is going on and see where they can make some improvements.

As for how GE Proficy Smart Factory MES can be improved, I cannot speak to that at the moment with how I have implemented it on the field.

What I wish was easier or better with GE Proficy Smart Factory MES are some custom extensions in regards to third-party code that integrates into it, making it more of a faceplate and something easier to populate with a single tag number.

I have been using GE Proficy Smart Factory MES for a while now, and it depends on the customer that I have been with.

GE Proficy Smart Factory MES is stable, depending on the right operating system being configured correctly.

In terms of scalability, GE Proficy Smart Factory MES scales especially well because when I build the templates, it is only in one or two little areas, and then I scale it out to different areas and everything scales pretty well.

The customer support for GE Proficy Smart Factory MES is good.

I would rate the customer support for GE Proficy Smart Factory MES an eight on a scale of one to ten.

Whether I previously used a different solution depends on the client, but the last two clients I had that were big projects already had iFIX.

Before choosing GE Proficy Smart Factory MES, my clients did not evaluate other options or use a previous product.

I have not seen a return on investment with GE Proficy Smart Factory MES because I do not have the numbers since I am an integrator.

As for my experience with pricing, setup cost, and licensing for GE Proficy Smart Factory MES, I did not have to charge for that, so I was the integrator.

Regarding GE Proficy Smart Factory MES's AI capabilities, I think its governance and security is good, but that just depends on how you implement it onto the OT network. The tools are there, and I hope everybody uses them to keep it secure.

Regarding the accuracy and reliability of GE Proficy Smart Factory MES's AI capabilities, right now, my customers have not implemented the AI part, but I have delved into it myself, and I think it is going to turn out pretty well.

My advice for others looking into using GE Proficy Smart Factory MES is to just know your entire scope of what you want to do to allow you to budget for your capital project. I would rate this product a nine on a scale of one to ten.

My main use case for GE Proficy Smart Factory MES is that we implemented this in one of the factories two to three years ago as smart manufacturing to calculate the OEE and other KPIs.

We have many use cases for GE Proficy Smart Factory MES because we use it for day-to-day activity. It is not only limited to OEE, as we also manage quality, performance, operations, and end-to-end traceability. Everything is included in this particular MES.

The best features GE Proficy Smart Factory MES offers include its Plant Application, with three main features that calculate performance, availability, and quality. What stands out the most to me is the quality part, which is very important for any manufacturing plant.

The quality feature of GE Proficy Smart Factory MES stands out to me because quality is crucial. For instance, it helps us determine how many parts we have produced correctly the first time without needing rework, which is vital to gauge the efficiency of our plant.

GE Proficy Smart Factory MES has positively impacted my organization in many ways. For example, what we used to accomplish in a day as production has increased quite a bit, and our performance and quality of products have also improved, leading to a noticeable increase in OEE, though I prefer not to reveal the exact percentage of improvement.

The improvements in OEE and quality from GE Proficy Smart Factory MES have changed our daily operations and decision-making. Previously we faced many downtimes without a strategy to rectify them quickly, but now we can foresee potential downtimes and act quickly with our maintenance team, resulting in less machine downtime and increased availability, which allows us to produce more.

In terms of how GE Proficy Smart Factory MES can be improved, I believe one key area is the connectivity on the shop floor. We need local connectors that can connect directly to the machines such as CNCs to facilitate direct data acquisition.

I have been using GE Proficy Smart Factory MES for the last five years.

I rate GE Proficy Smart Factory MES a seven out of ten.

I choose a seven out of ten for GE Proficy Smart Factory MES because it has many capabilities, but there is room for improvement, which is why I leave three points available for enhancements.

Regarding GE Proficy Smart Factory MES's AI capabilities, I think its governance and security are very strong, as it provides a very secure solution with two to three layers of security, so we do not need to worry. It has good cloud and on-premises features.

I consider the accuracy and reliability of output from GE Proficy Smart Factory MES to be 90 percent.

My advice to others looking into using GE Proficy Smart Factory MES is that if you are considering discrete manufacturing, you should definitely go with GE Proficy, as it is well-suited for that purpose.

I have additional thoughts about GE Proficy Smart Factory MES. It is a good solution for discrete manufacturing, and it is a well-established product, so anyone thinking of implementing an MES should definitely consider this option. My overall review rating for GE Proficy Smart Factory MES is seven out of ten.

My main use case for GE Proficy Smart Factory MES is to analyze, monitor, track, and maintain downtime and power consumption. I use GE Proficy Smart Factory MES on a regular basis as a Plant Application administrator and Plant Client administrator for my day-to-day health checkup of production level reports, including how tags flow from one end to another.

For downtime monitoring, when production level is down, I have to monitor the exact start time and end time to understand if the power consumption indicates that production was slow or stopped. We receive a report documenting what exactly might be happening at that time. For power consumption, when batches start running, the tag frequency increases, prompting me to check the trigger tag from the PlantApp model, along with the configured model to see how it works. We also check production and downtime events from the PlantApp model.

Regarding my main use case, I face challenges when the Plant Apps models don't match the tag values with OPC Quick Client, which requires me to check and trigger with Historian Proficy, enabling or disabling and checking the data flow to ensure labels are printing correctly from GE Proficy Smart Factory MES. Specifically, in a Plant Application where I check from the stretch wrapper or the unit's placement in the configured models to obtain the source address and verify in the OPC Quick Client.

The best features GE Proficy Smart Factory MES offers include being time-efficient and providing clean software that allows me to utilize my time conveniently and in a hierarchical manner, seeing very clearly how everything is configured with ease of configuration. GE Proficy Smart Factory MES provides the capability to analyze operations related to pulp machines, tissue paper machines, converting lines, and paper machine lines, allowing us to analyze trends effectively and accurately calculate start times, end times, and events.

GE Proficy Smart Factory MES positively impacts my organization by providing a tool for real-time production that utilizes our time in various ways, enabling us to gather all data on one page. This prompts organizational interest in future projects because we learn from shop floor to end reporting and analysis of data.

In terms of specific metrics, I can mention cost reduction since getting all data on one page allows us to need fewer resources, contributing to the company's fast growth and improving efficiency and monitoring.

I would like to see improvements in GE Proficy Smart Factory MES, specifically automation done on back-end SQL for helpful buffer file reduction and cache account management.

Regarding needed improvements, when creating cases for incidents, I want to ensure we receive quick monitoring and responses because it affects our service level agreements.

I have been using GE Proficy Smart Factory MES for three years.

GE Proficy Smart Factory MES is stable.

GE Proficy Smart Factory MES handles growth and expansion well.

Customer support for GE Proficy Smart Factory MES gives quick results sometimes, but there are delays at times, so I would appreciate quicker responses from their end.

I previously worked with OSI PI and Plant Information, and transitioned to GE Proficy Smart Factory MES because I wanted to explore more within MES.

I did not evaluate other options before choosing GE Proficy Smart Factory MES. I was using OSI PI and found GE Proficy Smart Factory MES to be a much better tool for understanding event frames, user access, roles in the plant, and how the line and unit work.

I see a return on investment, particularly in time-saving, which is crucial.

The experience with pricing, setup cost, and licensing is managed solely by the company.