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ESET Endpoint Encryption OverviewUNIXBusinessApplication

ESET Endpoint Encryption is #7 ranked solution in top Endpoint Encryption tools. PeerSpot users give ESET Endpoint Encryption an average rating of 8.0 out of 10. ESET Endpoint Encryption is most commonly compared to Microsoft BitLocker: ESET Endpoint Encryption vs Microsoft BitLocker. ESET Endpoint Encryption is popular among the small business segment, accounting for 43% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a comms service provider, accounting for 25% of all views.
Buyer's Guide

Download the Endpoint Encryption Buyer's Guide including reviews and more. Updated: August 2022

What is ESET Endpoint Encryption?

ESET Endpoint Encryption is a simple-to-use encryption application for companies large and small. Take advantage of the optimized setup that speeds up the time to adoption for admins. The client side requires no user interaction, increasing user compliance and the security of your company data.

ESET Endpoint Encryption Customers

CCS Media Limited, Mercury Engineering, , Unigarant, Pinewood Healthcare

ESET Endpoint Encryption Video

Archived ESET Endpoint Encryption Reviews (more than two years old)

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Senior Information System Officer at a construction company with 51-200 employees
Real User
Top 20
A user-friendly solution for securing our corporate documents
Pros and Cons
  • "This solution can be centrally managed."
  • "I would like to see better compatibility with mobile devices."

What is our primary use case?

We primarily use this software for the protection of documents, both internal and those that we send out to clients.

What is most valuable?

This solution can be centrally managed.

The interface is user-friendly.

ESET will check to make sure that your operating system is up to date, which is one of the features that I really like. For example, if there is an update available from Microsoft and you have not done it, then it will remind you to get back on track.

What needs improvement?

The updates could be improved and also done more frequently.

I would like to see better compatibility with mobile devices. Most of the time, people are connecting to our server using their mobile device.

For how long have I used the solution?

We have been using ESET Endpoint Encryption for between four and five years.

Buyer's Guide
Endpoint Encryption
August 2022
Find out what your peers are saying about ESET, Microsoft, Broadcom and others in Endpoint Encryption. Updated: August 2022.
632,611 professionals have used our research since 2012.

What do I think about the stability of the solution?

This solution is normally stable but sometimes, when Microsoft updates Windows, we have challenges.  For example, we had trouble with the Windows 10, 1909 update. However, since we completed the patch, there have been no major issues.

We use it on a daily basis for our corporate documents.

What do I think about the scalability of the solution?

I would not say that it is easy to scale this application, at first, but it is manageable. 

How are customer service and support?

I have been in contact with the local ESET support and I am happy with their service.

How was the initial setup?

The documentation and instructions are very basic and it is easy to set up. It takes 30 or 40 minutes to deploy on each machine.

What about the implementation team?

I found it user-friendly during the setup and you may only need to contact a consultant if you are getting stuck.

What other advice do I have?

ESET is a product that I recommend people switch to for encrypting their documents.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
System Organizer at ceformt
Real User
A stable solution with good support that assists us with GDPR compliance
Pros and Cons
  • "The most valuable feature is that everything is done on the server."
  • "Sometimes the server console is very slow, so the performance could be improved."

What is our primary use case?

We have many projects that contain personal and confidential data that we have to protect. When we perform searches, we need to have the data encrypted because it protects our clients. It is also part of the GDPR compliance.

What is most valuable?

The most valuable feature is that everything is done on the server. When we send data to our clients, they cannot do anything that we do not allow.

What needs improvement?

Sometimes the server console is very slow, so the performance could be improved.

The documentation is in need of improvement.

Scalability needs to be improved because we have a lot of computers and it is affecting us.

A lot of spam emails still get through, so I think that this is an area that can be improved.

There is a bug with the licensing that has been a problem for at least a couple of years, which is something that they need to fix.

For how long have I used the solution?

We have been using ESET Endpoint Encryption for the past four or five years.

What do I think about the stability of the solution?

This solution is very stable.

What do I think about the scalability of the solution?

With respect to scalability, this is something that ESET needs to improve. We have a lot of computers operating both onsite and offsite, and things such as the licensing are a problem for us. We have approximately 50 users.

How are customer service and technical support?

The technical support is very good. They are responsive and fast.

Which solution did I use previously and why did I switch?

We were using Symantec Endpoint Protection prior to using ESET.

How was the initial setup?

My understanding is that the setup was not too complex. The solution was deployed in about two days.

What about the implementation team?

One of our administrators took care of the implementation.

One or two people are required for maintenance.

Which other solutions did I evaluate?

We evaluated many different solutions before settling on ESET.

What other advice do I have?

My advice to anybody who is implementing this solution is to have a good knowledge of what it is that you want to do. If all of the policies have been decided with respect to what you want to allow, and what you do not want to allow, then it will be easy to deploy this solution on all of the clients.

With any product, there is always something that can be improved.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Endpoint Encryption
August 2022
Find out what your peers are saying about ESET, Microsoft, Broadcom and others in Endpoint Encryption. Updated: August 2022.
632,611 professionals have used our research since 2012.
IT Consultant at a tech vendor with 11-50 employees
Real User
Easy to use, good technical support, and offers full-disk encryption

What is our primary use case?

The primary use case is for full disk encryption.

What is most valuable?

The usability is the most valuable feature.

What needs improvement?

Integration with central management needs improvement.

For how long have I used the solution?

I have been using this solution for two years.

What do I think about the stability of the solution?

It's a stable solution.

What do I think about the scalability of the solution?

The scalability is good, it's perfect, I am satisfied.

We have three dozen users.

We only need one person to deployment and maintenance. 

How are customer service and technical support?

I have contacted technical support and they are good.

Which solution did I use previously and why did I switch?

Previously, I did not use any other solution.

How was the initial setup?

The initial setup was complex.

It took approximately one hour to deploy the encryption server.

What about the implementation team?

I was able to implement this solution myself.

What's my experience with pricing, setup cost, and licensing?

Licensing costs are on a yearly basis.

Which other solutions did I evaluate?

I tested BitLocker and VeraCrypt.

What other advice do I have?

I would recommend this solution.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
PeerSpot user
Team Leader at a university with 201-500 employees
Real User
Instead of installing the product on each machine at each location, we just do it remotely
Pros and Cons
  • "The Remote Administrator is the most valuable feature that ESET offers for us. Centralized management of our ESET environment is what I like about the Remote Administrator."
  • "I would like more robust reporting as part of the Remote Administrator."

What is our primary use case?

It is an antivirus and firewall security solution for our environment, not just on clients, but also on servers.

How has it helped my organization?

To be able to control what files or viruses are being scanned from one location. 

We get staff to notify us when something pops up on ESET, just to keep them cautiously aware of threats out there. It is nice to get phone calls or emails from colleagues who are not in IT, and are concerned, "Hey, a pop-up showed up and something got blocked." This helps keep our staff security awareness high.

What is most valuable?

The Remote Administrator is the most valuable feature that ESET offers for us. Centralized management of our ESET environment is what I like about the Remote Administrator.

What needs improvement?

I would like more robust reporting as part of the Remote Administrator.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

The stability is great. 

What do I think about the scalability of the solution?

It is very scalable. I was able to connect six different locations and authenticate them using the ESET Remote Administrator.

How are customer service and technical support?

The tech support is awesome. They have a robust forum for customers to find answers to questions that they can't get from their teams. Also, their customer technical support team works very well with any problems that we forward them.

Which solution did I use previously and why did I switch?

We were using Norton before ESET. It was slowing our machines down, but then we also had old machines, as a university. Then, when we adopted ESET, it was a very strip-down software which didn't take up a lot of computer performance.

How was the initial setup?

There are two parts to setting it up:

  • Simple: Just install it on the client.
  • Complex: Send out all the remote agents to each device through the network, then the installation file through the network. 

Installing was easy, but the setup was complex to get the remote installation working.

What about the implementation team?

ESET technical support helped me. It took eight hours with a conference call.

What was our ROI?

We have seen ROI.

Instead of installing ESET on each machine at each location, we just do it remotely. This has been a time saver for us.

What's my experience with pricing, setup cost, and licensing?

The National University System dedicates 500 of their 5000 licenses to us, which is $14/yr per device. Most companies are paying $99 or $120 per device a year. With Norton, we were paying $40/yr per device. This cost reduction was another reason for switching vendors.

There is a cost when we need to extend, but ESET is great.

Which other solutions did I evaluate?

The National University System (NUS) has been working with ESET for a couple of years. Because we are an affiliate under NUS, we inherited ESET.

We also have SonicWall and Barracuda on our shortlist of vendors.

What other advice do I have?

The product is versatile, and the company continues to bring out more products.

Before we installed the central management console, we were not able to pull any reports of how many threats were being blocked in our environment. So, we couldn't bargain a security budget with management without those reports and data of what is being blocked, showing how much we saved. Therefore, it improved our capabilities of asking for a security budget, as we collected the data that was coming in from all the client devices. 

Context is louder than volume. You need the data in order to win your board.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Endpoint Encryption Report and find out what your peers are saying about ESET, Microsoft, Broadcom, and more!
Updated: August 2022
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Endpoint Encryption
Buyer's Guide
Download our free Endpoint Encryption Report and find out what your peers are saying about ESET, Microsoft, Broadcom, and more!