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Digium Switchvox vs Mitel Communications Director comparison

Digium and Mitel are both solutions in the Unified Communications category. Digium is ranked #8, while Mitel is ranked #12. Digium holds a 4.0% mindshare in UC, compared to Mitel’s 3.0% mindshare. Additionally, 100% of Digium users are willing to recommend the solution, compared to 100% of Mitel users who would recommend it.
Digium Switchvox
Read 2 Digium Switchvox reviews
  • 219 Views
  • 199 Comparison Views
100% willing to recommend
Mitel Communications Director
Read 2 Mitel Communications Director reviews
  • 207 Views
  • 135 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Digium Switchvox and Mitel Communications Director based on real PeerSpot user reviews.

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Buyer's Guide
Unified Communications
December 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Digium Switchvox
Ranking in Unified Communications
8th
Ranking in IP Telephony & Unified Communications
9th
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Mitel Communications Director
Ranking in Unified Communications
12th
Ranking in IP Telephony & Unified Communications
4th
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Unified Communications category, the mindshare of Digium Switchvox is 4.0%, up from 1.6% compared to the previous year. The mindshare of Mitel Communications Director is 3.0%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Communications Market Share Distribution
ProductMarket Share (%)
Digium Switchvox4.0%
Mitel Communications Director3.0%
Other93.0%
Unified Communications
 

Featured Reviews

it_user489357 - PeerSpot reviewer
it_user489357
Consulting Partner at a tech services company with 51-200 employees
The Switchboard Redesign, Wall board in Switchboard, and Browser based video conferencing are extremely valuable.
Switchboard Redesign & Widget  Wall board in Switchboard Browser based video conferencing  Mobile App REST Interface  Call Center Management is easier now  Switchvox responsiveness has improve greatly  Our staff are very happy with the new Switchvox UI & UX of the Mobile App Experience with…
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it_user217503 - PeerSpot reviewer
it_user217503
Owner at a comms service provider with 51-200 employees
An easy to use product. Numerous applications are available for it.
The MCD or Mitel Communications Director is now called the MiVoice Business- Great product- we have had it for many years when it was called the MCD or 3300. Mitel has always had a great migration program and has allowed us to upgrade the system over time, upgrades are easy and can be done as we…
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Comparisons

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Compared 34% of the time
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Mitel Application Suite vs Digium Switchvox
Compared 34% of the time
3CX Live Chat vs Digium Switchvox Logo
3CX Live Chat vs Digium Switchvox
Compared 32% of the time
More Digium Switchvox Competitors
No data available
 

Product Reports

Buyer's Guide
Unified Communications
December 2025
Digium Switchvox reportDownload Digium Switchvox product report
Buyer's Guide
Unified Communications
December 2025
Mitel Communications Director reportDownload Mitel Communications Director product report
 

Also Known As

Switchvox
Communications Director
 

Overview

VOIP phone systems
Digium
The Mitel Integrated Communications Director features an automated voice mail system for handling telephone calls and taking messages. The system provides you with a mailbox for sending and receiving messages, which you can personalize with your name, a greeting, and a private passcode.
Mitel
 

Sample Customers

CORAF/Wecard
Banfield Pet Hospital, Carlsberg Breweries
Buyer's Guide
Unified Communications
December 2025
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See our list of best Unified Communications vendors and best IP Telephony & Unified Communications vendors.

We monitor all Unified Communications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.