What is most valuable?
Customers use the Dell VxBlock System for new applications or solutions. For example, I'm working on a new mixing solution for a whole country in Africa. When we talk about it, there are many locations, and we're looking for efficiency, utilization, and solutions that can expand the application database we're deploying. It's used a lot for server consolidation and to consolidate environments into new ones for easy management. It's also used in health environments where they need to create infrastructure for products or solutions they want to launch to the market quickly.
The most valuable features for clients' operations include management of the virtualized environment, node management, configuration deployment, and system management with artificial intelligence. Hyperconverged solutions help organizations achieve multiple frames, mainly in management. Instead of having three, four, or five people managing different servers, you can now concentrate on one or two people to do all those things, maybe for machine learning, while having one person manage the infrastructure.
The integrated components improve IT efficiency by allowing us to spin up an environment quickly for any solution or department without going through rigorous stress. We can do this within one or two digits of time. It also allows full utilization of resources. For example, if a department needs a certain amount of processing power, memory, and disk space, we can provision exactly what they require. When they need more, we can easily increase or decrease resources. This efficiency in provisioning reduces time to value - what might take eight months to achieve can be done in a day or two in this environment.
Integration is very seamless if you know what you're doing. We always do our due diligence before deployment, using Dell applications to size the environment properly. I haven't encountered any difficulties integrating, even with storage systems for large organizations.
What needs improvement?
I've worked with Dell and had the privilege of working with many OEMs. I started my career as a system engineer, working with HPE as a partner, and then moved to other OEMs like IBM and Lenovo. Currently, I work with a small team.
I don't believe any solution is bad. It's just that you might not have identified what the solution is addressing. It's about choosing the right solution for your needs. In terms of hardware or infrastructure, it's an Intel platform. What differentiates everyone is the additional value they can provide. Dell has many values that meet customer needs.
I look at the customer's objectives and requirements as an IT professional to find the best solution. I haven't seen any drawbacks regarding the infrastructure deliverables or the value built into the tool. However, Dell as an organization could improve its channel management. For example, we've been trying to resolve an issue with our portal for two weeks.
I'd like to see more simplification regarding integration, deployment, and connectivity for future releases. In deployment, I'd like to see simplification in creating VNets and positioning VMware across nodes. I want a template that simplifies the creation of VNets and VMware positioning. I'd push for more simplification and an intuitive graphical GUI that simplifies things with just a click.
For how long have I used the solution?
I've dealt with Dell VxBlock System and similar solutions for the past seven to eight years, with about 17 years in my career. I've progressed from a support engineer to a system engineer, then to presales. I've worked across these solutions, providing them to end customers. I've also worked with OEMs and returned to partner and integrate Dell environments. I've managed Dell Infrastructure and worked with DXV and hyper-converged solutions. Many organizations today look for the benefits of these systems. Right now, I'm building a product on the VXRail System.
What do I think about the stability of the solution?
For stability, I'd also rate it eight out of ten. Hyperconverged solutions today are much more stable because they're driven by software. You get productiveness from the software if everything is done properly.
What do I think about the scalability of the solution?
I'll rate Dell VxBlock's scalability eight out of ten points because it can scale up, down, and out. The remaining two points are for future development and additions.
How are customer service and support?
Specifically for the tool's system support, I'd also give it seven out of ten. This is because sometimes you need somebody to log in to the VMware side of things.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
When comparing the Dell VxBlock System to other hyper-converged systems like Commvault or NetApp, I'll mention that if I need to scale on the storage side alone, I can do so without having to scale the processing power. This is one of the things that former NetApp brings to the market that differentiates them. I'm also NetApp certified. They no longer play much in that capacity on hyper-converged infrastructure.
I believe Dell owns VMware, so they should integrate it. They have these two products, and while they want them to stand on their own in parallel, they could encapsulate them more. I've seen some documentation about what they're dealing with, but I haven't taken the time to read it deeply. They should do more to let VMware build that application into more, to add more value.
So, when considering VMware as an expanded build solution, you'll consider gaining more value with Dell hardware. It's like trying to make it more proprietary. They should do more in the area of being able to scale individually. Dell should be able to scale processing power without having to scale storage much if I need to scale processing.
If I needed more storage, we should be able to scale the storage system without having to scale the processing power, buy extra storage, and make the connections using the three-tier approach. We should just use software to manage them. A proper hyper-converged system should let me scale these two aspects without returning to a combined infrastructure.
How was the initial setup?
Deployment is also straightforward. If you can read and watch videos, deployment is easy. For deployment and maintenance, we typically use two engineers - one senior engineer and one junior engineer. The junior engineer learns from the senior engineer during staging, racking, power management, cable management, connections, and integration. The number of engineers can vary depending on the volume or size of the project.
What was our ROI?
Operational efficiency reduces administrative overhead and enables teams to focus on strategic initiatives. It leads to cost savings by reducing manual intervention and optimizing resource utilization across the infrastructure.
Scalability helps mitigate resource utilization issues, reduce capital expenditures, and minimize feedback. It adapts quickly and dynamically to the environment, so you don't need to go out again for every new solution requirement.
For enhanced performance, I've seen optimization in data processing for real-time analytics. You can pool resources together and analyze your environment quickly, getting reports to help organizations improve decision-making. It reduces time for insight and decision-making due to improved performance.
Cost efficiency is a key benefit of hyper-converged infrastructure. It reduces the total cost of ownership by limiting the need for separate hardware components. You must not buy storage, compute nodes, and software separately. It also reduces deployment costs, as you don't need different partners for storage, servers, and network devices. All costs are consolidated into a single point, reducing deployment costs and helping you break even within a minimum time.
What other advice do I have?
Overall, I'd rate the Dell VxBlock System as eight out of ten. It's very good for any environment, either enterprise or mid-range. The remaining two points are for them to improve more.