General Manager -Enterprise Technical Solution at a tech services company with 201-500 employees
Oct 18, 2021
It's at least 99 percent problem-free because it's factory-built. So from an informational point of view, everyone trusts that VxBlock has been tested well at the factory and has been configured to their requirements.
Data center Manager at a financial services firm with 1,001-5,000 employees
Oct 22, 2020
The monitoring and management parts are the most valuable. Monitoring is specifically valuable because you have one console to monitor everything. This console is called Vision.
Architect at a manufacturing company with 1,001-5,000 employees
Oct 14, 2020
The only thing that I can say is when you procure the VxBlock, obviously you have to complete detailed questionnaires about your architecture including the configuration, et cetera. If you make a mistake on the implementation, then you need to rebuild the entire VxBlock. That is just a point of consideration rather than a flaw. You need to be absolutely sure and validate the upfront configuration information that you provide because your VxBlock comes delivered and built, according to that exact information.
General Manager -Enterprise Technical Solution at a tech services company with 201-500 employees
Oct 18, 2021
The hardware lifecycle is not documented very well. For example, now you can buy a piece of equipment, but you don't know if the hardware is going to be a team production next month or next year.
Head IT Infrastructure & Operations at a financial services firm with 1,001-5,000 employees
May 5, 2023
There are components of VxBlock that are not managed or supported by Dell because some of the components are from Cisco. Thus, when there are problems with compute nodes, though Dell was managing the interaction, we had to rely on Cisco to solve the issue. When Cisco was not responding as quickly as Dell would for their components, it made it difficult for us because we needed to have the failed nodes back up and running. As such, the disparate ownership of components in the equipment is an issue.
Data center Manager at a financial services firm with 1,001-5,000 employees
Oct 22, 2020
We are finding it a bit challenging in terms of the management of a specific VxBlock component. Currently, we have different units as a part of the block storage. We have one for Cisco equipment and one for Dell. When we have an issue in the infrastructure, Dell EMC VxBlock System should automatically detect it and send a notification to VC support, but, unfortunately, it is doing that only for one unit. It is not working for Cisco components. We have informed them about this area of improvement, and they are working on this.
The way different parts are integrated should be improved. We should have one console to log in to see all the infrastructure in terms of each machine and hardware.
Senior System Administrator at a healthcare company with 5,001-10,000 employees
Mar 19, 2021
It is a good product, but for us, it is like a black box. We are not really sure about its internal components, and how to do the terminal upgrade, and how to make sure about the security of the device. We understand how it works, but in order to do the upgrades, we have to get help from the company. We cannot do it ourselves. In another model that we had, the internal team could do the upgrade but not in this one. There is no clear process for a new upgrade or update. They should provide a software intelligence tool that has a dashboard where you can see the current firmware, the latest firmware, and the documentation and the process for the upgrade.
For VxBlock, we have different management consoles. There is no single management console that you can use to manage all components inside VxBlock. Their scale up and scale out process is also not clear. Their support is also a little bit slow in responding to the cases.
